The care and feeding of Buttons: User research fridays

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this is the deck I'll present in a few hours at http://urfriday.com/ ! …

this is the deck I'll present in a few hours at http://urfriday.com/ !

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Transcript

  • 1. The care and feeding of buttonsDaniel Stillman@dastillman
  • 2. It’s difficult to have an epiphany if allyou want revealed is what youalready know.
  • 3. Things I’ll talk about:
  • 4. Buttons cost moneyShare your toysMix up your fidelitySuspension of disbeliefLather, rinse, repeat
  • 5. A bit about me
  • 6. One thing I do
  • 7. My origin story.
  • 8. My graduate thesis: it’s not easy toget a bike on a train.
  • 9. Bikes take up too much room on thesubway.
  • 10. Scooters are awesome but uncool.
  • 11. Prototype one: size and shape.
  • 12. Prototype two: deeper function.
  • 13. Yeah.
  • 14. Finally, mixed fidelity.
  • 15. The users behind the process.
  • 16. Where this work happened.
  • 17. Buttons cost money
  • 18. So do LEDs
  • 19. $0.02 extra adds up fast A: SLIDER B: ONE BUTTON C: TWO ZONE BAR D: BUTTON BAR
  • 20. $0.02 = how much awesome?
  • 21. Share your toys
  • 22. Touch screen e-ink tablet
  • 23. Touch screen e-ink tablet
  • 24. What can we leverage or cram intothe existing space we have?
  • 25. We made some toys…
  • 26. And had a party…
  • 27. And most of it sucked. Overall favorite Button favorite
  • 28. And most of it sucked. Maximum score is 35 5 tasks X max. score of 7 per task
  • 29. And most of it sucked.
  • 30. Why did they like what they liked?too segmented Sweet Spot: Balanced Layering well segmented and Segmentation not segmented enough not layered enough well layered too layered
  • 31. Can we do better?too segmented Surface ErgoTouch ClickTouch well segmented not segmented enough ThreeWheel TouchWheel PearlTouch not layered enough well layered too layered
  • 32. Thankfully, the touch screen optionworked out.
  • 33. Mix up your fidelity.
  • 34. The pieces of the puzzle.
  • 35. Step one – explore.
  • 36. Flesh it out.
  • 37. A lot of fast and cheap is good.
  • 38. Suspension of disbeliefMix up your fidelity.
  • 39. If you change everything…
  • 40. Try a few things.
  • 41. Prioritizing the requirements
  • 42. Creating the primary workflows In order to provide better usability and comply with FDA HE75 Human Factors standards, we developed and tested distinct architectures.
  • 43. Then gut-checking them
  • 44. The pieces of the puzzle.
  • 45. Washing Machine Interfaces.
  • 46. Mapping user pathways
  • 47. Mapping possible interfaces. Pure Physical Focus Hybrid Pure Touch ScreenOrdinal: traditional UI Screen with physical buttons Screen with touch buttons grid Screen with knob carousel Screen with knob Cover flow bulls eye breadcrumbs
  • 48. Can we make it simpler? 1 2 3 4 5
  • 49. Then we play with it, in place.
  • 50. The pieces of the puzzle.
  • 51. Get some pieces into place
  • 52. Then put them in context.
  • 53. The pieces of the puzzle.
  • 54. Things I talked about:
  • 55. Buttons cost moneyShare your toysMix up your fidelity.Suspension of disbeliefLather, rinse, repeat.
  • 56. Thanks!Daniel Stillman@dastillman
  • 57. Buttons cost moneyShare your toysMix up your fidelity.Suspension of disbeliefLather, rinse, repeat.