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“What Planet Are You On?” Harnessing Differences with DISC Wendy Dashwood-Quick Resolution Coaching
Before We Begin Please note that although the following content is being delivered in an informal and quite light-hearted way, this should in no way detract from the serious point I will be making. I am also not suggesting that I will use this material to point the finger or hit anyone over the head. So relax everyone!
“Team - Diversity in views, character and background are key to a team achieving its optimum outcome. Such entities are seldom harmonious but are worth the struggle” Chris Boardman Olympic Gold Medallist Founder of Boardman Bikes
Characteristics A Bit Arrogant A Natural Pessimist Single Minded Not A Good Listener Focused
But...What Did He Do To Create The Most Successful Olympic Team Of All Time?
“Harness Differences” Created ‘The Secret Squirrel Team’ 6 People in Research & Development “More Than One Imagination” Undertook over 10,000 Experiments Resulting in 86 New Designs Production of 1,742 New Equipment & Clothing
How Can DISC Work When 85% Of IT Professionals Naturally Disbelieve Anything Anyone Tells them?
How They Behave... Challenge Recognition Appreciation Correctness Images Courtesy of Google (c)
Important Point No Good or Bad No Right Or Wrong
Just Different “Most People Aren’t Against You They Are For Themselves”
Motor/Driver Outgoing Motor FAST SLOW Reserved Motor = Your Primary Trait...The Driving Force
Compass Direction TASK Orientated PEOPLE Orientated Strength Or Intensity
We Are A BLEND of either 2 or 3 Styles ...for example Dominance/ Outgoing/Tasks Needs: Power 30% Compliance/ Reserved/Tasks Needs: Facts 50% Influence Outgoing/People Needs: Recognition 20% 50% 50% Dominance/ Outgoing/Tasks Needs: Power Supportive Reserved/People Needs: Appreciation
Research Findings "Collectively, the results of the present study provide evidence that DISC provides a robust measure of personality style of individuals in the workplace environment.“ Larry Price, PhD Professor of Psychometrics & Statistics Texas State University
“In harmonizing people’s objections, you are really adjusting your personality style to see their response as a request for more information. You are placing yourself in a position to see issues from their perspective. You are listening for what they are really saying, rather than preparing to annihilate them and their arguments when you get a chance to speak” Robert Rhom, PhD. “Who Do You Think You Are Anyway”