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Lib Answers Beta

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  • Transcript

    • 1. "Help you I can, yes."
      LibAnswers BETA
      June 15, 2011
    • 2. What is LibAnswers?
      :: a knowledge base
      :: a digital repository
      :: a FAQ
    • 3. What is LibAnswers?
      :: a way to connect with our patrons
      :: a way to plug in to tacit knowledge
    • 4. What is LibAnswers?
      :: a way to track statistics
    • 5. Accessing LibAnswers:: http://libanswers.colby.edu
    • 6.
    • 7.
    • 8.
    • 9.
    • 10.
    • 11. Customizing your account:: Updating your profile:: Changing your password
    • 12.
    • 13. Responding to Questions
    • 14.
    • 15. Example: Question ID
    • 16.
    • 17.
    • 18.
    • 19. Don’t Forget
      Edit the question, if needed
      Make your answer as concise as possible
      Aim for clean and consistent style (e.g., use the default font, use a single color for emphasis, if needed)
      Topics are broad categories
      Tags are keywords; don’t duplicate words in the question.
      If applicable, enter stats for analytics
    • 20. Adding Questions
    • 21.
    • 22. Tracking statistics
    • 23. Getting Help
      LibAnswers Help
      Springshare Lounge
      Local LibAnswers Guide
      Local Admins
      Sara
      Mike
      Darylyne
      Peggy