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Lib Answers Beta
Lib Answers Beta
Lib Answers Beta
Lib Answers Beta
Lib Answers Beta
Lib Answers Beta
Lib Answers Beta
Lib Answers Beta
Lib Answers Beta
Lib Answers Beta
Lib Answers Beta
Lib Answers Beta
Lib Answers Beta
Lib Answers Beta
Lib Answers Beta
Lib Answers Beta
Lib Answers Beta
Lib Answers Beta
Lib Answers Beta
Lib Answers Beta
Lib Answers Beta
Lib Answers Beta
Lib Answers Beta
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Lib Answers Beta

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  • PatronsStaff
  • Transcript

    • 1. "Help you I can, yes."
      LibAnswers BETA
      June 15, 2011
    • 2. What is LibAnswers?
      :: a knowledge base
      :: a digital repository
      :: a FAQ
    • 3. What is LibAnswers?
      :: a way to connect with our patrons
      :: a way to plug in to tacit knowledge
    • 4. What is LibAnswers?
      :: a way to track statistics
    • 5. Accessing LibAnswers:: http://libanswers.colby.edu
    • 6.
    • 7.
    • 8.
    • 9.
    • 10.
    • 11. Customizing your account:: Updating your profile:: Changing your password
    • 12.
    • 13. Responding to Questions
    • 14.
    • 15. Example: Question ID
    • 16.
    • 17.
    • 18.
    • 19. Don’t Forget
      Edit the question, if needed
      Make your answer as concise as possible
      Aim for clean and consistent style (e.g., use the default font, use a single color for emphasis, if needed)
      Topics are broad categories
      Tags are keywords; don’t duplicate words in the question.
      If applicable, enter stats for analytics
    • 20. Adding Questions
    • 21.
    • 22. Tracking statistics
    • 23. Getting Help
      LibAnswers Help
      Springshare Lounge
      Local LibAnswers Guide
      Local Admins
      Sara
      Mike
      Darylyne
      Peggy

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