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Extend your SAP CRM Customer Interaction Center with Transversal Knowledge Solutions for Contact Centers and get the right answer 2x faster!
Turn every contact center agent into a seasoned expert with a comprehensive knowledge solution that fully leverages your SAP CRM application. Transversal combines patented search technology with real-time contextual CRM data to help automate the process of getting to the right answer fast.
SAP partner, De Villiers Walton has built the bridge between Transversal's best-of-breed knowledge solution and SAP's highly successful SAP CRM Customer Interaction Center.