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Micro Interactions
Micro Interactions
Micro Interactions
Micro Interactions
Micro Interactions
Micro Interactions
Micro Interactions
Micro Interactions
Micro Interactions
Micro Interactions
Micro Interactions
Micro Interactions
Micro Interactions
Micro Interactions
Micro Interactions
Micro Interactions
Micro Interactions
Micro Interactions
Micro Interactions
Micro Interactions
Micro Interactions
Micro Interactions
Micro Interactions
Micro Interactions
Micro Interactions
Micro Interactions
Micro Interactions
Micro Interactions
Micro Interactions
Micro Interactions
Micro Interactions
Micro Interactions
Micro Interactions
Micro Interactions
Micro Interactions
Micro Interactions
Micro Interactions
Micro Interactions
Micro Interactions
Micro Interactions
Micro Interactions
Micro Interactions
Micro Interactions
Micro Interactions
Micro Interactions
Micro Interactions
Micro Interactions
Micro Interactions
Micro Interactions
Micro Interactions
Micro Interactions
Micro Interactions
Micro Interactions
Micro Interactions
Micro Interactions
Micro Interactions
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Micro Interactions

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Micro Interactions + Direct Engagement In a 2.0 World

Micro Interactions + Direct Engagement In a 2.0 World

Published in: Business, Technology
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  • 1. Micro Interactions + Direct Engagement In a 2.0 World David Armano, VP, Critical Mass / criticalmass.com Blog: darmano.typepad.com Twitter: twitter.com/armano
  • 2. Consumer Behavior is Changing
  • 3. From Passive Consumption To Active Participation
  • 4. Technology Has Changed Too
  • 5. From Front + Back Ends… http://www.flickr.com/photos/borkweb/113862641/sizes/o/
  • 6. …To Endless Fragmentation of Services http://www.flickr.com/photos/stabilo-boss/93136022/sizes/o/
  • 7. Services Which Can Be Mixed + Mashed Like Melodies Intel Mash Maker suggests customizations and widgets. (Credit: Intel)
  • 8. The End Result Are Touch Points Which Seem Infinite

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