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Creating an Experience-Driven Strategy: full 2011 UPA presentation

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These are the full lecture slides from the 2011 UPA workshop I delivered with Georgia Spangenberg.

These are the full lecture slides from the 2011 UPA workshop I delivered with Georgia Spangenberg.

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Creating an Experience-Driven Strategy: full 2011 UPA presentation Creating an Experience-Driven Strategy: full 2011 UPA presentation Presentation Transcript