Twitter for Social Care

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Twitter for Social Care

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Twitter for Social Care

  1. 1. Learning Pool webinar: Walsall 24 Twitter for social care Dan Slee comms2point0 and Pete Jackson IEWM ADASS national conference Stone #adassspring https://flic.kr/p/5VwCRW
  2. 2. Shift Happens http://youtu.be/QUCfFcchw1w
  3. 3. What is social media?
  4. 4. What is social media?
  5. 5. North Korea District Council http://flic.kr/p/5scVEJ No!
  6. 6. North Korea District Council http://flic.kr/p/5scVEJ No! IT’S NOT BROADCASTING
  7. 7. Yes! It’s conversation
  8. 8. Yes! It’s conversation
  9. 9. Yes! It’s conversation
  10. 10. “Organisations don’t tweet. People do.” - Euan Semple Yes!
  11. 11. Why social media?
  12. 12. What is social media? We no longer have to go through the Priesthood of journalists to talk to our residents…
  13. 13. What is social media? We no longer have to go through the Priesthood of journalists to talk to our residents… 85 per cent of the UK population have internet access Source: Ofcom
  14. 14. What is social media? We no longer have to go through the Priesthood of journalists to talk to our residents… 85 per cent of the UK population have internet access Source: Ofcom 64 per cent of those with internet access have a social media access Source: Ofcom
  15. 15. What is social media? We no longer have to go through the Priesthood of journalists to talk to our residents… 85 per cent of the UK population have internet access Source: Ofcom 64 per cent of those with internet access have a social media access Source: Ofcom FREE! You can do a better job as a manager and leader
  16. 16. Why social media?
  17. 17. Who do people find credible? http://www.slideshare.net/EdelmanInsights/global-deck-2013-edelman-trust-barometer-16086761
  18. 18. Who do people trust most?
  19. 19. Why Twitter?
  20. 20. @davethroup
  21. 21. @walsallwildlife
  22. 22. @argyllandbute No!
  23. 23. Twitter in social care?
  24. 24. 1. Digital engagement
  25. 25. 2. Internal and external comms
  26. 26. 2. Internal and external comms https://www.youtube.com/watch?v=fW8amMCVAJQ
  27. 27. 3. Thought leadership
  28. 28. 3. Thought leadership (knowing what others are thinking)
  29. 29. 4. Career development
  30. 30. 5. Innovation
  31. 31. 6. Story telling
  32. 32. How does Twitter work?
  33. 33. Pub quiz
  34. 34. Pub quiz 1. Grateful American, Czech immigrant, mother & grandmother, fmr SecState, passionate democrat, author, prof, bizwoman, pin collector, & occasional drummer
  35. 35. Pub quiz 2. We're flying free like birds in the sky because we're ALIVE. Here, there and everywhere...
  36. 36. Pub quiz 3. Assistant Director of Policy, the King's Fund, interests: social care, local government & NHS; housing & care issues; chicken keeping; tweeting personal views
  37. 37. Pub quiz 4. We are the centre of excellence for social work, upholding and strengthening professional standards to the benefit of the public.
  38. 38. Pub quiz 5. Chief Inspector of Adult Social Care @CareQualityComm. Passionate about making a difference. Also - #SAFC, hiking, Le Tour & a bit of culture. Own views. Crouch End, North London
  39. 39. Pub quiz 6. Special Policy Lead @CareQualityComm all views are of course mine not those of CQC. I tweet football & current affairs in a personal capacity. RT not agreement London
  40. 40. Pub quiz 7. Director, Choreographer, TV Judge, Drag Queen and more...
  41. 41. Pub quiz 8. In favour of public services Turns ideas into action. Trust Board member@telfordutd. Adult Social Care
  42. 42. Pub quiz 9. British Actor, Writer, Lord of Dance, Prince of Swimwear & Blogger. NEVER reads Direct Messages
  43. 43. Pub quiz 10. MP for Brentwood & Ongar
  44. 44. Pub quiz 10. MP for Brentwood & Ongar
  45. 45. What next?
  46. 46. Thank you! Dan Slee Comms2point0 IEWM associate dan@comms2point0.co.uk @danslee Pete Jackson IEWM pjackson@westmidlandsiep.gov.uk @pete62jackson

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