2009 Infiniti   Warranty Information Booklet
2009 INFINITI WARRANTY INFORMATION BOOKLET
TABLE OF CONTENTS


SUMMARY OF WARRANTY COVERAGE . . . . . . . . . . . . . . . ...
SUMMARY OF WARRANTY COVERAGE*
        24 Months                     36 Months                    48 Months                ...
INFINITI OWNER SATISFACTION AND ASSISTANCE
Both Infiniti and your Infiniti dealer are dedicated       • Your name, address...
INFINITI OWNER SATISFACTION AND ASSISTANCE
The BBB must send you a final decision in your case                    have cer...
2009 NEW VEHICLE LIMITED WARRANTY
WHO IS THE WARRANTOR                                    (60) consecutive days or sixty (...
2009 NEW VEHICLE LIMITED WARRANTY
• Powertrain coverage includes components listed          ORIGINAL EQUIPMENT BATTERY COV...
2009 NEW VEHICLE LIMITED WARRANTY
Cont’d                                                        • Alteration, tampering or...
2009 INFINITI FEDERAL VEHICLE EMISSION CONTROL WARRANTIES
EMISSION DEFECTS WARRANTY                                       ...
2009 INFINITI FEDERAL VEHICLE EMISSION CONTROL WARRANTIES
WHAT IS NOT COVERED UNDER EITHER THE                  5. In the ...
2009 INFINITI FEDERAL VEHICLE EMISSION CONTROL WARRANTIES
No claim will be denied under the Performance            OTHER O...
2009 INFINITI CALIFORNIA VEHICLE EMISSION CONTROL WARRANTIES*
The following statement is required to be provided          ...
2009 INFINITI CALIFORNIA VEHICLE EMISSION CONTROL WARRANTIES*
The following is Nissan’s* new vehicle emission             ...
2009 INFINITI CALIFORNIA VEHICLE EMISSION CONTROL WARRANTIES
EMISSIONS PERFORMANCE WARRANTY                               ...
2009 INFINITI CALIFORNIA VEHICLE EMISSION CONTROL WARRANTIES
WHAT YOU MUST DO                                             ...
2009 INFINITI CALIFORNIA VEHICLE EMISSION CONTROL WARRANTIES
MAINTENANCE RECORDS                                  OTHER OB...
RECOMMENDATION FOR MAINTENANCE SERVICE AND REPLACEMENT PARTS
RECOMMENDATION FOR MAINTENANCE                           MAIN...
SEAT BELT LIMITED WARRANTY
WHO IS THE WARRANTOR                                       WHAT IS NOT COVERED
                ...
LIMITED WARRANTY ON GENUINE NISSAN REPLACEMENT PARTS
                                                                     ...
LIMITED WARRANTY ON GENUINE NISSAN REPLACEMENT PARTS
AND GENUINE INFINITI ACCESSORIES
WHAT IS NOT COVERED                 ...
SUMMARY OF THE NISSAN LIFETIME REPLACEMENT PANEL CORROSION LIMITED WARRANTY1
NISSAN2 warrants to the Original Repairing Ve...
REPLACEMENT BATTERY LIMITED WARRANTY
WHAT IS COVERED?                                           WHAT IS NOT COVERED?      ...
REPLACEMENT BATTERY LIMITED WARRANTY
Second, the current suggested retail price of the
                                   ...
BRIDGESTONE FIRESTONE TIRE LIMITED WARRANTY
ORIGINAL EQUIPMENT PASSENGER AND                         WHAT THE WARRANTY DOE...
2009 I Wib
2009 I Wib
2009 I Wib
2009 I Wib
2009 I Wib
2009 I Wib
2009 I Wib
2009 I Wib
2009 I Wib
2009 I Wib
2009 I Wib
2009 I Wib
2009 I Wib
2009 I Wib
2009 I Wib
2009 I Wib
2009 I Wib
2009 I Wib
2009 I Wib
2009 I Wib
2009 I Wib
2009 I Wib
2009 I Wib
2009 I Wib
2009 I Wib
2009 I Wib
2009 I Wib
2009 I Wib
2009 I Wib
2009 I Wib
2009 I Wib
2009 I Wib
2009 I Wib
2009 I Wib
2009 I Wib
2009 I Wib
2009 I Wib
2009 I Wib
2009 I Wib
2009 I Wib
Upcoming SlideShare
Loading in …5
×

2009 I Wib

1,766 views
1,660 views

Published on

2009 Infiniti Warranty Information Booklet
Includes Infiniti Warranty statements, information on Infiniti owner satisfaction and assistance, corrosion protection guidelines, Infiniti's Elite Extended Protection Plan, tire safety information, etc.

Published in: Automotive, Business
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total views
1,766
On SlideShare
0
From Embeds
0
Number of Embeds
5
Actions
Shares
0
Downloads
7
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

2009 I Wib

  1. 1. 2009 Infiniti Warranty Information Booklet
  2. 2. 2009 INFINITI WARRANTY INFORMATION BOOKLET TABLE OF CONTENTS SUMMARY OF WARRANTY COVERAGE . . . . . . . . . . . . . . . . . . . . .1 REPLACEMENT BATTERY LIMITED WARRANTY . . . . . . . . . . . . .20 INFINITI OWNER SATISFACTION AND ASSISTANCE . . . . . . . . . .2 BRIDGESTONE FIRESTONE TIRE LIMITED WARRANTY . . . . . . .22 2009 NEW VEHICLE LIMITED WARRANTY . . . . . . . . . . . . . . . . . .4 GOODYEAR/DUNLOP TIRE LIMITED WARRANTY . . . . . . . . . . . .25 2009 INFINITI FEDERAL VEHICLE EMISSION CONTROL GOODYEAR RUN-FLAT TIRE LIMITED WARRANTY . . . . . . . . . . .32 WARRANTIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 DUNLOP RUN-FLAT TIRE LIMITED WARRANTY . . . . . . . . . . . . . .37 2009 INFINITI CALIFORNIA VEHICLE EMISSION CONTROL WARRANTIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 MICHELIN PASSENGER AND LIGHT TRUCK TIRE LIMITED WARRANTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42 RECOMMENDATION FOR MAINTENANCE SERVICE AND REPLACEMENT PARTS . . . . . . . . . . . . . . . . . . . . .15 CONTINENTAL/GENERAL TIRE LIMITED WARRANTY . . . . . . . . .44 SEAT BELT LIMITED WARRANTY . . . . . . . . . . . . . . . . . . . . . . . . .16 IMPORTANT TIRE SAFETY INFORMATION . . . . . . . . . . . . . . . . .47 LIMITED WARRANTY ON GENUINE NISSAN REPLACEMENT ROADSIDE ASSISTANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54 PARTS, AND GENUINE INFINITI ACCESSORIES . . . . . . . . . . . . .17 SERVICE LOAN CAR PROGRAM . . . . . . . . . . . . . . . . . . . . . . . . .55 SUMMARY OF THE NISSAN LIFETIME REPLACEMENT ELITE INFINITI EXTENDED PROTECTION PLAN . . . . . . . . . . . . . .56 PANEL CORROSION LIMITED WARRANTY . . . . . . . . . . . . . . . . .19
  3. 3. SUMMARY OF WARRANTY COVERAGE* 24 Months 36 Months 48 Months 72 Months 84 Months 96 Months 24,000 Miles 50,000 Miles 60,000 Miles 70,000 Miles 70,000 Miles 80,000 Miles Basic Coverage Corrosion Coverage (Perforation from Corrosion) ** Powertrain Coverage *** Federal Emission Performance Warranty Federal Emission Defect Warranty Federal Emission Long Term Defect Warranty California Emission Performance and Defect Warranties California Emission Long Term Defect Warranty * See the express terms of the applicable warranty printed elsewhere in this booklet, which terms control if there is a conflict with this chart. ** Unlimited Mileage 1 *** 10 Years/ Unlimited Mileage on Seat belts
  4. 4. INFINITI OWNER SATISFACTION AND ASSISTANCE Both Infiniti and your Infiniti dealer are dedicated • Your name, address, and telephone number For information about the BBB AUTO LINE in your to serving all your automotive needs. Your com- • Vehicle identification number (on dashboard area, please call us (Infiniti) at the same toll free plete satisfaction is our primary concern. Your and permanent Infiniti Total Ownership pro- number (1-800-662-6200). Infiniti dealer is available to assist you with all your gram card) We will be happy to provide you with the address automobile sales, parts and service requirements. • Date of purchase and phone number of your local BBB office or any If, however, a situation arises that you believe has • Current odometer reading other information about AUTO LINE. not been addressed to your satisfaction, we ask • Your Infiniti dealership’s name • Details of the concern Or you may contact the BBB at: that you take the following steps. AUTO LINE STEP 1: Or you can write to Infiniti with the above informa- Council of Better Business Bureaus, Inc. Discuss the situation with the dealership manage- tion at: 4200 Wilson Blvd. ment. If a problem still exists, contact the dealer- INFINITI DIVISION Arlington, Virginia 22203 ship’s owner. Your Infiniti dealer is best equipped Nissan North America, Inc. 1 (800) 955-5100 to resolve the matter for you. Consumer Affairs Department If you call, the BBB staff will record the details of P.O. Box 685003 STEP 2: your complaint by telephone. They will ask for the Franklin, TN 37068-5003 If the concern has still not been addressed to your same information as in Step 2. satisfaction, please contact our Infiniti Consumer STEP 3: The AUTO LINE program consists of two parts: Affairs Department using our toll free number: In the event that you believe Infiniti has been mediation and arbitration. The AUTO LINE Staff will unable to satisfactorily address the problem, a spe- attempt to provide suggestions for resolving the 1-800-662-6200 cial automotive complaint resolution program called AUTO LINE is available to you. The AUTO LINE problem during mediation. If a satisfactory resolu- The Consumer Affairs Department will ask for the tion has not been achieved during mediation, you program is independently operated by the Council will have the opportunity to present your case per- following information: of Better Business Bureaus, Inc. (BBB). sonally before an impartial person or three person panel. This is the arbitration part of AUTO LINE. The arbitrator(s) will make a decision after the arbitra- tion hearing. 2
  5. 5. INFINITI OWNER SATISFACTION AND ASSISTANCE The BBB must send you a final decision in your case have certain other rights or remedies available cle models. (Some states refer to such programs as within forty (40) days (plus 7 days, if you have not under state law. In accordance with those “adjustment programs”). In such circumstances contacted Infiniti) unless you delay the process. If states’ laws, Infiniti requires the prior use of Infiniti mails notices to all known registered owners you accept the decision, it will be legally binding on BBB AUTO LINE in good faith before you resort of affected vehicles. You may additionally inquire you and Infiniti. If you do not accept the decision, it to such other processes, file a lawsuit, or seek of your authorized Infiniti dealer or of Infiniti direct- will not be legally binding on you or Infiniti. other remedies provided by state law. Please ly at the number listed below of the applicability of However, in some states, if the decision is not see the Supplement to 2009 Infiniti Warranty such programs to your vehicle. accepted, it may be introduced either by you or by Information Booklet & 2009 Infiniti Owner’s Infiniti as evidence in a subsequent court action. Manual for additional information. Infiniti may occasionally offer special assistance that may pay for part or all of vehicle repairs BBB AUTO LINE is an informal dispute settle- AUTO LINE may not be available in all states. We, beyond the expiration of the limited warranty peri- ment mechanism operated to comply with Infiniti, can provide you with information about the od on a case by case basis. Should you experience applicable Federal law and regulations. In states availability of AUTO LINE in your state, or call the unusual difficulties with your vehicle please dis- where BBB AUTO LINE is available, you are AUTO LINE number listed above. cuss the situation with your dealer. If your dealer is required to use BBB AUTO LINE before exercis- ing rights or seeking remedies under Title 1 of ELIGIBILITY: Generally, Infiniti vehicles less than unable to assist you, you may call the Infiniti the Federal Magnuson-Moss Warranty Act, 15 four years old from date delivered to the first retail Consumer Affairs Department at 1-800-662-6200 to U.S.C.§2301, et. seq. If you choose to seek reme- buyer or otherwise put into use, and with fewer than discuss your concern. You will need to provide the dies other than those created by Title 1 of the 60,000 miles, are eligible for the program. See Model, Model Year, VIN (Vehicle Identification Magnuson-Moss Warranty Act, (for example, Supplement to 2009 Infiniti Warranty Information Number), mileage, maintenance history, a detailed under state law), that Federal Act does not Booklet & 2009 Infiniti Owners Manual for possible explanation of the concern, and why you believe require you to first use BBB AUTO LINE. The pro- exceptions applying in your state. that Infiniti should be responsible for the repair. gram is still available to you, however, and may Your request will be individually investigated and be of considerable assistance. Some states ASSISTANCE OUTSIDE OF WARRANTY you will be informed of Infiniti‘s decision. specify that informal dispute settlement mecha- In support of our commitment to the “Total nisms such as BBB AUTO LINE must be used Ownership Experience,” Infiniti may occasionally Please also review the Supplement to 2009 before you may use state-operated complaint offer to pay or reimburse for part or all of the cost of Infiniti Warranty Information Booklet & 2009 resolution processes, before you may file a law- making certain, specific repairs beyond or outside Owner’s Manual for important information con- suit under state law, and/or before you may of the terms of the warranty for some specific vehi- cerning consumer rights in your state. 1 NISSAN indicates Nissan North America, Inc., P.O. Box 685003, Franklin, Tennessee, 37068-5003 which distributes Infiniti vehicles in the United States. 2 See the owner’s manual for information relevant to proper operation of the vehicle, including the recommended fuels and fluids. 3
  6. 6. 2009 NEW VEHICLE LIMITED WARRANTY WHO IS THE WARRANTOR (60) consecutive days or sixty (60) days in any LINE if you seek remedies not created by Title 1 of that NISSAN1 warrants all parts of your 2009 Infiniti one 12 month period. This warranty applies to a Federal law, but are required to first use BBB AUTO LINE if vehicle supplied by Nissan, except for those listed relocated vehicle which is returned to, and is reg- you seek remedies created by state law, including your state’s lemon law, if applicable state law provides for under the caption “WHAT IS NOT COVERED.” istered and normally operated in the United using a 703 compliant or similar process before filing APPLICABILITY States, the U.S. territories or Canada, except for suit. Please refer to pp. 2-3 of this booklet and the conditions due to the vehicle’s foreign operation, “Supplement to 2009 Infiniti Warranty Information • This warranty is provided to the original and sub- Booklet & 2009 Infiniti Owner’s Manual” for additional sequent owner(s) of an Infiniti vehicle originally e.g., use of inappropriate fuels or other fluids. information. distributed by Nissan which is originally sold by a LIMITATION OF WARRANTIES AND OTHER WARRANTY TERMS AND STATE LAW RIGHTS THE WARRANTY BEGINS Nissan authorized Infiniti dealership in the The warranty period begins on the date the vehicle United States, and which is registered and nor- EXTRA EXPENSES - LIMITATIONS OF is delivered to the first retail buyer or put into serv- mally operated in the United States (including DAMAGES THIS WARRANTY DOES NOT ice, whichever is earlier. Alaska and Hawaii), the United States territories COVER INCIDENTAL OR CONSEQUENTIAL DAMAGES SUCH AS LOSS OF THE USE OF THE FOR HOW LONG AND WHAT IS COVERED (specifically Guam, Saipan, American Samoa, VEHICLE, INCONVENIENCE OR COMMERCIAL BASIC COVERAGE Puerto Rico, and the U.S. Virgin Islands), and LOSS. • The basic coverage period is 48 months or Canada. 60,000 miles, whichever comes first. • Your Infiniti vehicle is manufactured to meet U.S. ANY IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE • The warranty covers any repairs needed to correct regulations and environmental requirements. SHALL BE LIMITED TO THE DURATION OF THIS defects in materials or workmanship of all parts With the exception of privately owned vehicles WRITTEN WARRANTY. and components of each new Infiniti vehicle sup- belonging to members of the U.S. military or Some states do not allow the exclusion or limitation of plied by Nissan except for those exclusions or employees and officers of the United States incidental or consequential damages or limitations on items listed under the caption ”WHAT IS NOT Government stationed abroad, this warranty how long an implied warranty lasts, so the above limita- tions or exclusions may not apply to you. This warranty COVERED” or, if the part is covered by one of the does not apply if an otherwise covered vehicle is gives you specific legal rights, and you may also have separate coverages described in the following operated in, or relocated to, a country other than other rights which vary from state to state. sections of this warranty, that specific coverage those listed above under this caption, except that Nissan does not authorize any person to create for it any applies instead of the basic coverage. it continues to apply if the vehicle is operated in other warranty, obligation or liability in connection with POWERTRAIN COVERAGE full compliance with its proper use as described this vehicle. • The Powertrain coverage period is 72 months or in the applicable OWNER’S MANUAL2 while tour- Infiniti makes available to you, and you are specifically required by Federal law to use BBB AUTO LINE [(800) 955- 70,000 miles, whichever comes first. ing outside of the United States, the U.S. territo- 5100] before exercising rights or seeking remedies under • This warranty covers any repairs needed to cor- ries or Canada for a period not exceeding sixty the Federal Magnuson-Moss Warranty Act, 15 U.S.C rect defects in material or workmanship. §2301, et. seq. You are not required to first use BBB AUTO 4
  7. 7. 2009 NEW VEHICLE LIMITED WARRANTY • Powertrain coverage includes components listed ORIGINAL EQUIPMENT BATTERY COVERAGE (For REFRIGERANT RECHARGE ONLY COVERAGE below, supplied by NISSAN, except for those items replacement battery coverage, see page 20) Refrigerant recharge not associated with the repair listed under the caption “WHAT IS NOT COVERED.” The coverage period is 48 months or 60,000 miles, or replacement of a warranted part is covered only ENGINE - Cylinder heads and block and all internal whichever comes first. A defective original equip- during the first 12 months, regardless of the parts, rocker covers and oil pan, valve train and front ment battery which is unserviceable within the first 12 mileage. cover, timing chain and tensioner, oil pump, water months and 60,000 miles will be replaced free of NO CHARGE pump and fuel pump, fuel injectors, intake and charge. After 12 months but within 24 months and exhaust manifolds, flywheel, seals and gaskets. 60,000 miles, you will pay 25% of the replacement Warranty repairs will be made at no charge for parts TRANSMISSION AND TRANSAXLE - Case and all internal battery’s suggested retail price plus applicable taxes. and/or labor (except for batteries and tires, in parts, torque converter and converter housing, auto- After 24 months but within 36 months and 60,000 which case you may pay certain charges). Any matic transmission control module, transfer case and miles, you will pay 50% of the replacement battery’s needed parts replacement will be made using gen- all internal parts, seals and gaskets, clutch cover and suggested retail price plus applicable taxes. After 36 uine Nissan or Nissan approved new or remanufac- housing, and electronic transmission controls. months but within 48 months and 60,000 miles, you tured parts approved by Nissan for use on Infiniti will pay 75% of the replacement battery’s suggested vehicles. DRIVETRAIN - Drive shafts, final drive housing and retail price plus applicable taxes. Nissan will pay the OBTAINING WARRANTY SERVICE all internal parts, propeller shafts, universal joints, rest, including all labor to remove and replace the • You must take the vehicle to an authorized Infiniti bearings, seals and gaskets. defective battery. dealer in the United States or Canada during reg- RESTRAINT SYSTEM - Air bags and related electronic ular business hours at your expense in order to control systems. TOWING COVERAGE obtain warranty service. The names and address- CORROSION COVERAGE (PERFORATION FROM If your vehicle is inoperative due to the failure of a es of authorized Infiniti dealers are listed in tele- CORROSION) warranted part, towing service to the nearest author- phone directories. ized Infiniti dealer is covered for 48 months or • If you require warranty service outside of the Any body sheet metal panel supplied by Nissan found 60,000 miles, whichever comes first. United States (see terms under caption “APPLICA- to have developed perforation (rust-through) due to BILITY”), contact an Infiniti dealer in that country. corrosion in normal use is covered for 84 months, ADJUSTMENT COVERAGE Note that complaints related to failure to comply regardless of mileage, except for those items listed Service adjustments not usually associated with the with proper use of the vehicle as described in the under “WHAT IS NOT COVERED.” No additional rust replacement of parts, such as wheel alignment, are applicable OWNER’S MANUAL (including the lack proofing applications are required. Perforation is a covered only during the first 12 months or 12,000 of availability or use of proper fuel and fluids), or condition in which any body sheet metal panel has miles, whichever comes first. corroded from one surface to another. (cont’d next page...) 5
  8. 8. 2009 NEW VEHICLE LIMITED WARRANTY Cont’d • Alteration, tampering or improper repair. • Stone chipping, chemical fallout, tree sap, salt, the vehicle’s lack of compliance with local regula- • Installation of non-Nissan approved accessories hail, windstorm, lightning, flood or other environ- tions or environmental requirements of any coun- or components. mental conditions. try (other than the U.S., the listed U.S. territories or • Improper installation of any Nissan approved or • The items listed below are not covered under cor- Canada) are not covered by this warranty. aftermarket accessory or component. rosion coverage (perforation from corrosion) MAINTENANCE AND RECORDS • Glass breakage, unless resulting from defects in - Exhaust system components. material or workmanship. - Corrosion other than perforation, such as cos- As a condition of this warranty, you are responsible • Normal wear and tear, including dings, dents, metic or surface corrosion due to defects in for properly using, maintaining and caring for your chips or scratches. material or workmanship. This is covered under vehicle as outlined in your Owner’s Manual, and of the Basic Coverage of the New Vehicle Limited maintaining copies of all maintenance records & ALTERED OR UNCERTAIN ODOMETER MILEAGE This warranty does not cover repair of any vehicle Warranty. receipts for review by Nissan. Failure to do so is DAMAGE, FAILURES OR CORROSION DUE TO LACK likely to result in the denial of warranty. or any part of a vehicle on which the odometer has been altered, or the odometer repaired or replaced, OF OR IMPROPER MAINTENANCE Evidence of the performance of the required main- and the actual vehicle mileage cannot be correctly This warranty does not cover damage, failures or tenance should be kept and may need to be pre- and readily determined. corrosion resulting from: sented as proof of such maintenance in connection • Lack of performance of proper maintenance serv- SALVAGE TITLE with related warranty repairs. To assist you in main- ices as outlined in your Owner’s Manual. This limited warranty does not apply to any vehicle, taining appropriate records, the Maintenance Log • Use of improper or dirty fuel, fluids or lubricants. and is rendered void if the vehicle is (or ever has • Use of parts not equivalent in quality or design to located in your Owner’s Literature Kit can be used been) issued a “salvage” or similar title under any along with supporting repair invoices, receipts and parts supplied by Nissan for use on Infiniti vehi- state’s law; or has ever been determined to be a cles. other such records. “total loss” or equivalent by any insurance compa- MAINTENANCE SERVICE EXPENSE WHAT IS NOT COVERED ny, such as by payment of a cash payment of a This warranty does not cover normal maintenance DAMAGE, FAILURES OR CORROSION DUE TO ACCI- claim in lieu of repairs because of a determination services as specified in your Owner’s Manual such DENTS, MISUSE OR ALTERATIONS that the cost of repairs exceeded the actual cash as wheel alignment, headlight aiming, replacement This warranty does not cover damage, failures or value of the vehicle. of filters, replacement of key fob batteries, lubri- corrosion resulting from: DAMAGE, FAILURES OR CORROSION FROM cants, coolant, worn clutch discs and brake pads. • Accident, theft, fire, driving through water ENVIRONMENTAL CONDITIONS SEAT BELTS, TIRES AND EMISSION CONTROL (including engine water ingestion) or misuse, This warranty does not cover damage, failures or SYSTEM which includes, but is not limited to, racing of any corrosion resulting from: Seat belts, tires and the emission control system sort whatsoever. (Proper use is outlined in your are covered by separate warranties. OWNER’S MANUAL.) 6
  9. 9. 2009 INFINITI FEDERAL VEHICLE EMISSION CONTROL WARRANTIES EMISSION DEFECTS WARRANTY the engine control module/onboard diagnostic WHAT IS COVERED AND FOR HOW LONG UNDER THE WHAT IS COVERED device and catalytic converter(s) listed below and PERFORMANCE WARRANTY NISSAN* warrants that your vehicle was designed, indicated by an “• ” under the caption “Warranty Nissan* warrants that it will remedy any non-con- built and equipped to conform at the time of sale Parts List” are covered for 8 years or 80,000 miles, formity in your vehicle which causes it to fail an with all applicable United States emission stan- whichever occurs first. approved emissions test during the first 24 months dards. EMISSIONS PERFORMANCE WARRANTY or 24,000 miles, whichever occurs first. The warran- This warranty covers any repairs needed to correct WHEN DOES THIS WARRANTY APPLY ty begins the date the vehicle is delivered to the first defects in materials or workmanship which would The Emissions Performance Warranty applies to retail buyer or put into use, whichever is earlier. cause your vehicle not to meet these standards. your 2009 Infiniti vehicle ONLY when both of the Additionally, failure of an approved emissions test following occur. resulting from the failure of those parts listed WHAT IS COVERED UNDER THE DEFECTS WARRANTY 1. The vehicle fails to meet applicable emissions below under the caption “Warranty Parts List” are Covered components are listed below under the standards as judged by an emissions test covered by the Emissions Defects Warranty caption “WARRANTY PARTS LIST.” Exceptions to this approved by the Environmental Protection described above. warranty are listed below under the caption “WHAT Agency (EPA). IS NOT COVERED UNDER EITHER THE DEFECTS OR Exceptions to this warranty are listed below under 2. This failure results or will result in some penal- PERFORMANCE WARRANTIES.” the caption “WHAT IS NOT COVERED UNDER EITHER ty to you, such as a monetary fine or the denial THE DEFECTS OR PERFORMANCE WARRANTIES.” HOW LONG IS THE WARRANTY of the right to use your vehicle, under local, state or federal law. This warranty is for 4 years or 60,000 miles, For example, if your state requires an EPA whichever occurs first. The warranty begins the approved yearly vehicle inspection before you date the vehicle is delivered to the first retail buyer receive a renewed license, this warranty or put into use, whichever is earlier. Additionally, applies to your vehicle. In areas where there is no approved test program, this warranty does not apply. * NISSAN indicates Nissan North America, Inc., P.O. Box 685003, Franklin, Tennessee, 37068-5003, which distributes Infiniti vehicles in the United States. (cont’d next page...) 7
  10. 10. 2009 INFINITI FEDERAL VEHICLE EMISSION CONTROL WARRANTIES WHAT IS NOT COVERED UNDER EITHER THE 5. In the case of the Defects Warranty, parts not WHAT YOU MUST DO DEFECTS OR PERFORMANCE WARRANTIES supplied by Nissan or damage to other parts In order to obtain warranty service you must deliv- These warranties do not cover: caused directly by non-Nissan parts. er the vehicle to an authorized Infiniti dealer in the 1. Normal maintenance, service and parts replace- United States at your expense. ment as outlined in the emissions control main- LIMITATION OF WARRANTIES AND OTHER WARRANTY TERMS AND STATE LAW RIGHTS You must also maintain your vehicle as outlined in the tenance instructions of your Owner’s Manual. maintenance instructions in your Owner's Manual. 2. Failures directly as a result of: EXTRA EXPENSES - LIMITATIONS OF DAMAGES WHAT NISSAN WILL DO • Failure to perform required emission con- Warranty repairs will be made at no charge for parts trol maintenance as outlined in your These emissions warranties do not cover inci- and/or labor, including diagnosis and tax. Any Owner’s Manual. dental or consequential damages such as loss needed parts replacement will be made using new • Misuse, accident or modification. of the use of the vehicle, inconvenience or com- or remanufactured parts. • Improper adjustment or installation of parts mercial loss. OTHER WARRANTY TERMS during the performance of maintenance ANY IMPLIED WARRANTY OF MERCHANTABILITY services. AND FITNESS FOR A PARTICULAR PURPOSE PERFORMANCE WARRANTY CLAIMS PROCEDURE SHALL BE LIMITED TO THE DURATION OF THESE You may make a claim under the Performance • Tampering with or disconnecting any part WRITTEN WARRANTIES. Warranty immediately after the failure of an EPA affecting vehicle emissions. approved emissions test. You must provide proof of Some states do not allow the exclusion or limitation of • The use of contaminated fuel or fuel other incidental or consequential damages or limitations on this failure when making your claim. than that specified in your Owner’s Manual. how long an implied warranty lasts, so the above limita- 3. In the case of the Performance Warranty, the tions or exclusions may not apply to you. These war- You will be told whether Nissan will honor your ranties give you specific legal rights, and you may also have other rights which vary from state to state. claim within 30 days of the date you make the use of any part not certified in accordance with claim unless a shorter time period is required by Federal requirements which is defective or not Nissan does not authorize any person to create for it any law. If your claim is denied, Nissan will notify you in other warranty, obligation or liability in connection with equivalent from an emissions standpoint to the this vehicle. writing of the reason. If we do not notify you within original equipment part. this time period, we will repair your vehicle under 4. In the case of the Performance Warranty, costs this warranty at no cost to you. The time period for of determining the cause of a vehicle failing an notification will not apply if you request a delay or EPA approved emissions test if such failure is a delay is caused by events not under the control of found not to be covered. Infiniti dealers. 8
  11. 11. 2009 INFINITI FEDERAL VEHICLE EMISSION CONTROL WARRANTIES No claim will be denied under the Performance OTHER OBLIGATIONS • Positive crankcase ventilation system Warranty because you use a non-Nissan certified Nissan does not authorize any person to create for • Exhaust manifold with catalytic converter per- part but EPA certified part for maintenance or repair. it any other warranty, obligation or liability in con- manently attached MAINTENANCE SERVICE AND nection with this vehicle. • Intake manifold collector REPLACEMENT PARTS WARRANTY PARTS LIST • Exhaust gas recirculation (EGR) control system Important information concerning maintenance • Fuel injection system • Hoses, clamps, fittings, tubing, sealing gaskets service and replacement parts is on page 14 of this or devices, and mounting hardware used in • Engine control module/onboard diagnostic above systems booklet. device • Oxygen sensor(s) • Vacuum and temperature sensitive valves and MAINTENANCE RECORDS switches used in above systems Receipts covering the performance of regular main- • Mass air flow sensor • Intake manifold • Electronic sensors and controls used in above tenance should be kept in the event questions • Throttle body systems arise concerning maintenance. The receipts should be transferred to subsequent owners. • Catalytic converter(s) The Emission Performance or Defect Warranty may • Exhaust manifold be subject to future governmental administrative IF YOU HAVE QUESTIONS • Exhaust tube from manifold to catalytic con- action. Nissan reserves the right to change the You may obtain further information concerning verter terms of the warranty to be consistent with these these warranties by following the procedure out- lined in the “INFINITI OWNER SATISFACTION & • Front exhaust tube with catalytic converter actions. See your dealer for information regarding • Camshaft position sensor(s) possible changes. ASSISTANCE” section of this booklet. In the case of • Crankshaft position sensor(s) the Performance Warranty, you may also contact or report any violations to the Office of Transportation • Spark plugs, ignition coils and wires and Air Quality, Vehicle Compliance Programs • Evaporative emission control system Group, U.S. Environmental Protection Agency, Ariel • Fuel filler neck restrictor and check valve Rios Building (6405J), 1200 Pennsylvania Avenue, • Fuel tank and filler cap N.W., Washington, D.C. 20460 • = Long Term Federal Emission Parts covered for 96 months/or 80,000 miles. 9
  12. 12. 2009 INFINITI CALIFORNIA VEHICLE EMISSION CONTROL WARRANTIES* The following statement is required to be provided MANUFACTURER’S WARRANTY COVERAGE OWNER’S WARRANTY RESPONSIBILITIES by regulations of the California Air Resources For 4 years or 60,000 miles (whichever occurs As the vehicle owner, you are responsible for the Board. first): performance of the required maintenance listed in YOUR WARRANTY RIGHTS AND OBLIGATIONS your Owner’s Manual. Nissan recommends that 1) If your vehicle fails a Smog Check inspection, all The California Air Resources Board is pleased to necessary repairs and adjustments will be made by you retain all receipts covering maintenance on explain the emission control system warranty on Nissan to ensure that your vehicle passes the your vehicle, but Nissan cannot deny warranty sole- your 2009 vehicle. In California, new motor vehi- inspection. This is your emission control system ly for the lack of receipts or for your failure to cles must be designed, built and equipped to meet PERFORMANCE WARRANTY. ensure the performance of all scheduled mainte- the State’s stringent anti-smog standards. nance. 2) If any emission-related part on your vehicle is Nissan** must warrant the emission control system You are responsible for presenting your vehicle to defective, the part will be repaired or replaced by on your vehicle for the periods of time listed below an Infiniti dealer as soon as a problem exists. The Nissan. This is your short-term emission control provided there has been no abuse, neglect or warranty repairs should be completed in a reason- system DEFECTS WARRANTY. improper maintenance of your vehicle. able amount of time, not to exceed 30 days. For 7 years or 70,000 miles (whichever occurs first): Your emission control system may include parts As the vehicle owner, you should also be aware such as the fuel-injection system, the ignition sys- If an emission-related part listed in this warranty that Nissan may deny you warranty coverage if your tem, catalytic converter and engine computer. Also booklet specially noted with coverage for 7 years or vehicle or a part has failed due to abuse, neglect, included may be hoses, belts, connectors and 70,000 miles is defective, the part will be repaired improper maintenance or unapproved modifica- other emission-related assemblies. or replaced by Nissan. This is your long-term emis- tions. sion control system DEFECTS WARRANTY. Where a warrantable condition exists, Nissan will If you have any questions regarding your warranty repair your vehicle at no cost to you including diag- rights and responsibilities, you should contact nosis, parts and labor. Infiniti’s Consumer Affairs Department at 1-800- 662-6200 or the California Air Resources Board at 9528 Telstar Avenue, El Monte CA 91731. * These warranties apply to all California emission 2009 Infiniti vehicles sold for registration as new vehicles in California, Maine, Massachusetts, Connecticut, Pennsylvania, Rhode Island, New Jersey, Oregon, Washington, or Vermont only. **Nissan indicates Nissan North America, Inc., P.O. Box 685003, Franklin, TN 37068-5003 which distributes Infiniti vehicles in the United States. 10
  13. 13. 2009 INFINITI CALIFORNIA VEHICLE EMISSION CONTROL WARRANTIES* The following is Nissan’s* new vehicle emission HOW LONG IS THE WARRANTY LONG-TERM EMISSION SYSTEM DEFECTS control warranty statement for vehicles certified for This warranty is for 4 years or 60,000 miles, WARRANTY PARTS LIST sale in California and sold for registration as a new whichever occurs first. Additionally, the compo- • Engine control module (all models). vehicle in California, Connecticut, Maine, nents listed under the caption “Long-Term • Catalytic converter(s) (EX, G37, M35, FX35 and Massachusetts, New Jersey, Oregon, Pennsylvania, FX50). I Intake manifold (EX, G37, M35, M45, FX35, and Emission System Defects Warranty Parts List” are Rhode Island, Vermont, or Washington only. covered for 7 years or 70,000 miles, whichever EMISSIONS DEFECTS WARRANTY FX50). I Intake manifold collector (EX, G37, M45, FX35 occurs first, except that the catalytic converter(s) WHAT IS COVERED and engine control module (ECM) are warranted for and FX50). I Exhaust manifold(s) (EX, M35, and FX35). NISSAN* warrants that your vehicle was designed, 8 years or 80,000 miles, whichever occurs first. The built and equipped to conform with all applicable warranty begins the date the vehicle is delivered to requirements of the California Air Resources Board. the first retail buyer or put into use, whichever is • Exhaust manifold with catalytic converter (M45, FX50, and QX56). I Front exhaust tube (EX, G37, M35, FX35, and This warranty covers any part which affects appli- earlier. cable regulated emission(s). Some items require scheduled replacement before FX50). Exceptions to this warranty are listed below under 60,000 miles. These items are warranted only up to • Front exhaust tube with catalytic converter the caption “WHAT IS NOT COVERED.” the replacement interval. The replacement inter- (M45 and QX56). vals are outlined in the maintenance instructions in I Throttle body(s) (all models). your Owner’s Manual. I Mass air flow sensor (FX50). I EGI wiring harness (EX, G37, M35, M45, FX35, and FX50). I Fuel tank (all models). I Flywheel (EX, FX35, and G37). I Torque converter drive plate (all models). (cont’d next page...) • = Long Term Federal Emission Parts covered for 96 months/or 80,000 miles. * NISSAN indicates Nissan North America, Inc., P.O. Box 685003, Franklin, Tennessee, 37068-5003, which distributes Infiniti vehicles in the United States. 11
  14. 14. 2009 INFINITI CALIFORNIA VEHICLE EMISSION CONTROL WARRANTIES EMISSIONS PERFORMANCE WARRANTY • Misuse, accident or modification. LIMITATION OF WARRANTIES AND OTHER WHEN DOES THIS WARRANTY APPLY • Improper adjustment or installation of parts WARRANTY TERMS AND STATE LAW RIGHTS This warranty applies to your 2009 Infiniti vehicle during the performance of maintenance (non-warranty) services. EXTRA EXPENSES - LIMITATIONS OF only if it fails to pass a California “smog check” test DAMAGES or equivalent. • Tampering with or disconnecting any part affecting vehicle emissions. These emissions warranties do not cover inci- WHAT IS COVERED AND FOR HOW LONG • The use of fuel other than that specified in dental or consequential damages such as loss your Owner’s Manual or fuel with contami- of the use of the vehicle, inconvenience or com- Nissan warrants that if your vehicle fails to pass a mercial loss. California “smog check” test, it will make the nec- nants which the fuel filter is not designed to remove. ANY IMPLIED WARRANTY OF MERCHANTABILITY essary repairs so that your vehicle will pass. This AND FITNESS FOR A PARTICULAR PURPOSE warranty is for 4 years or 60,000 miles, whichever 3. In the case of the Performance Warranty, the SHALL BE LIMITED TO THE DURATION OF THESE occurs first. The warranty begins the date the vehi- use of any non-Nissan part not certified in WRITTEN WARRANTIES. cle is delivered to the first retail buyer or the date it accordance with Federal requirements which is Some states do not allow the exclusion or limitation of is first put in to service, whichever is earlier. defective or not equivalent from an emissions incidental or consequential damages or limitations on standpoint to the original equipment part. how long an implied warranty lasts, so the above limita- Exceptions to this warranty are listed below under tions or exclusions may not apply to you. These war- 4. In the case of the Defects Warranty, parts not ranties give you specific legal rights, and you may also the caption “WHAT IS NOT COVERED.” have other rights which vary from state to state. supplied by Nissan or damage to other parts caused directly by non-Nissan parts. Nissan does not authorize any person to create for it any WHAT IS NOT COVERED other warranty, obligation or liability in connection with These warranties do not cover: 5. In the case of the Performance Warranty, costs this vehicle. 1. Normal maintenance, service and parts replace- of determining the cause of a vehicle failing a ment as outlined in the emission control main- California “smog check” test if such failure is tenance instructions of your Owner’s Manual. found not to be covered. 2. Failures directly as a result of: • Lack of performance of required emission control maintenance as outlined in your Owner’s Manual. 12
  15. 15. 2009 INFINITI CALIFORNIA VEHICLE EMISSION CONTROL WARRANTIES WHAT YOU MUST DO writing of the reason. If we do not notify you within You must pay for all diagnostic and repair costs of In order to obtain warranty service you must deliver the this time period, we will repair your vehicle under an inspection failure as required by law if the fail- vehicle to any authorized Infiniti dealer in the United this warranty at no cost to you. The time period for ure was caused by conditions not covered by these States at your expense. You are responsible for the notification will not apply if you request a delay or warranties. If the failure is the result of a combina- required maintenance on your vehicle as outlined in a delay is caused by events not under the control of tion of conditions, you must pay for only the diag- the maintenance instructions in your Owner’s Manual. Infiniti dealers. nostic and repair costs related to items not covered Nissan recommends that you retain all receipts cover- No claim will be denied under the Performance by these warranties. ing maintenance on your vehicle, but Nissan cannot Warranty because you use a certified part for main- After the 4 years/60,000 mile performance warran- deny warranty solely for the lack of receipts or for your tenance or repair. ty has passed, a “smog check” test failure due to a failure to ensure the performance of all scheduled defect in a part which is warranted for 7 maintenance. MAINTENANCE SERVICE AND REPLACEMENT PARTS years/70,000 miles is covered. WHAT NISSAN WILL DO Important information concerning maintenance serv- EMERGENCY REPAIRS Warranty repairs will be made at no charge for parts ice and replacement parts is on page 14 of this book- In case of an emergency, when an authorized and/or labor, including diagnosis and tax. Any let. No warranty claim will be denied solely because a Infiniti dealer is not reasonably available, warranty needed parts replacement will be made using new non-Nissan part was used for maintenance or repair. repairs may be performed at any service facility or or remanufactured parts. CALIFORNIA VEHICLE INSPECTION PROGRAM by the owner using any replacement parts. Infiniti OTHER WARRANTY TERMS will reimburse you for such repairs, including diag- PERFORMANCE WARRANTY CLAIMS PROCEDURE Under this program, if your vehicle fails a “smog check” test, you may choose to have diagnosis of nosis, up to the amount of Infiniti’s suggested You may make a claim under the Performance retail price for parts and labor charges based on the failure and repairs made at an Infiniti dealer or Warranty immediately after the failure of a “smog Infiniti’s recommended time allowance for the war- at another service facility. If the inspection failure check” test. You must provide proof of this failure ranty repair and the geographically appropriate is the result of a condition covered by these war- when making your claim in order to avoid addition- hourly labor rate. A part not being available or a ranties, you must take your vehicle to an Infiniti al “smog check” test charges. repair not being complete within 30 days also con- dealer for warranty repairs. This includes parts, You will be told whether Nissan will honor your labor and diagnosis. You must pay for diagnostic stitutes an emergency. You must take the replaced claim within 30 days of the date you make the costs if performed at another service facility except part and paid receipts to an authorized Infiniti claim, unless a shorter time period is required by in the case of emergency repairs as outlined below. dealer for repayment in such emergency situations. law. If your claim is denied, Nissan will notify you in (cont’d next page...) 13
  16. 16. 2009 INFINITI CALIFORNIA VEHICLE EMISSION CONTROL WARRANTIES MAINTENANCE RECORDS OTHER OBLIGATIONS Receipts covering the performance of regular main- Nissan does not authorize any person to create for tenance are not required but should be kept in the it any other warranty, obligation or liability in con- event questions arise concerning maintenance. nection with this vehicle. The receipts should be transferred to subsequent owners. The Emission Warranty for 2009 vehicles certified for sale in California may be subject to future IF YOU HAVE QUESTIONS administrative or judicial action. As a result, this You may obtain further information concerning warranty may be changed. Nissan will make those these warranties by following the procedure out- changes required by future law, regulation, or judi- lined in the “INFINITI OWNER SATISFACTION & cial or administrative action. In addition, Nissan ASSISTANCE” section of this booklet. You may also reserves the right to change the terms of the war- contact or report any violations to the Office of ranty to be consistent with these actions. Transportation and Air Quality, Vehicle Compliance Programs Group, U.S. Environmental Protection Agency, Ariel Rios Building (6405J), 1200 Pennsylvania Avenue, N.W., Washington, D.C. 20460 or the Chief, Mobile Source Division, Air Resources Board, 9528 Telstar Ave., El Monte, CA. 91731. 14
  17. 17. RECOMMENDATION FOR MAINTENANCE SERVICE AND REPLACEMENT PARTS RECOMMENDATION FOR MAINTENANCE MAINTENANCE, REPLACEMENT OR REPAIR OF THE SERVICE AND REPLACEMENT PARTS EMISSION CONTROL DEVICES AND SYSTEMS MAY To assure best results and to maintain the original BE PERFORMED BY ANY AUTOMOTIVE REPAIR quality built into the emission control systems, it is ESTABLISHMENT OR INDIVIDUAL USING ANY EQUIV- recommended that parts and accessories supplied ALENT REPLACEMENT PART. by Nissan for use on Infiniti vehicles be used when HOWEVER, UNLESS OTHERWISE AUTHORIZED BY servicing or repairing the systems. LAW, WARRANTY SERVICE MUST BE PERFORMED BY THE WARRANTY OBLIGATIONS ARE NOT DEPENDENT AN AUTHORIZED INFINITI DEALER. UPON THE USE OF ANY PARTICULAR BRAND OF The emission standards may be satisfied by having REPLACEMENT PARTS AND THE OWNER MAY ELECT the vehicle inspected periodically and by following TO USE NON-GENUINE NISSAN PARTS FOR REPLACE- the requirements outlined in the Emission Control MENT PURPOSES. System Maintenance Schedules in your Owner’s The use of replacement parts which are not equiva- Manual. lent to genuine Nissan parts may reduce the effec- tiveness of the emission control system. Therefore, if it becomes necessary to use other than genuine Nissan parts, the owner should assure himself that such parts are warranted by their manufacturer to be equivalent in quality to genuine Nissan parts. 15
  18. 18. SEAT BELT LIMITED WARRANTY WHO IS THE WARRANTOR WHAT IS NOT COVERED LIMITATION OF WARRANTIES AND OTHER NISSAN* warrants all parts of your 2009 Infiniti • Damage or failure due to misuse, alteration, WARRANTY TERMS AND STATE LAW RIGHTS vehicle seat belt system supplied by Nissan. accident or collision damage. (Proper use is *NISSAN indicates Nissan North America, Inc., P.O. Box outlined in your Owner’s Manual.) EXTRA EXPENSES - LIMITATIONS OF 685003, Franklin, Tennessee 37068-5003 which distributes • Color fading, spotting or other cosmetic items DAMAGES Infiniti vehicles in the United States. when the belt is otherwise functioning properly. THIS WARRANTY DOES NOT COVER INCIDEN- WHAT IS COVERED AND FOR HOW LONG TAL OR CONSEQUENTIAL DAMAGES SUCH AS • Airbags and related electronic control systems This warranty covers any seat belt or related com- LOSS OF THE USE OF THE VEHICLE, INCON- which are covered by the Powertrain Warranty. ponent, supplied by Nissan for use on Infiniti vehi- VENIENCE OR COMMERCIAL LOSS. cles, that fails to function properly during normal OBTAINING WARRANTY SERVICE You must take the vehicle to an authorized Infiniti ANY IMPLIED WARRANTY OF MERCHANTABILITY use within ten (10) years of the date the vehicle is AND FITNESS FOR A PARTICULAR PURPOSE delivered to the first retail buyer or put into service, dealer in the United States or Canada during regu- SHALL BE LIMITED TO THE DURATION OF THIS whichever is earlier. Warranty repairs are free of lar business hours at your expense in order to WRITTEN WARRANTY. charge for parts and labor. obtain warranty service. The names and addresses Some states do not allow the exclusion or limi- of authorized Infiniti dealers are listed in telephone tation of incidental or consequential damages directories. or limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Nissan does not authorize any person to create for it any other warranty, obligation or liability in connection with this vehicle. 16
  19. 19. LIMITED WARRANTY ON GENUINE NISSAN REPLACEMENT PARTS AND GENUINE INFINITI ACCESSORIES WHAT IS COVERED sories installed in an Infiniti vehicle while the vehi- LIMITATION OF WARRANTIES AND OTHER Nissan* warrants to correct defects in materials or cle is covered by a Nissan warranty, which would WARRANTY TERMS AND STATE LAW RIGHTS workmanship in all genuine Nissan replacement have covered the part had it been installed in the parts, and Genuine Infiniti accessories, distributed vehicle at manufacture will not end before the end EXTRA EXPENSES - LIMITATIONS OF DAM- by Nissan North America in the United States, of that warranty. AGES. installed and used on Infiniti (if an appropriate use This warranty does not cover incidental or con- REPLACEMENT AUDIO COMPONENTS and application of the part or accessory) vehicles sequential damages such as loss of the use of A replacement Radio, Tape Deck, Amplifier or the vehicle, inconvenience or commercial loss. only, except as described under the caption below, Compact Disc Player/Auto Changer supplied by “WHAT IS NOT COVERED.” ANY IMPLIED WARRANTY OF MERCHANTABILITY Nissan is covered for 12 months from the time of AND FITNESS FOR A PARTICULAR PURPOSE This warranty covers any repairs needed to correct installation or the balance of the Basic Vehicle SHALL BE LIMITED TO THE DURATION OF THIS defects in materials or workmanship. Bedliners will Warranty as it applies to audio components, WRITTEN WARRANTY. be repaired to commercially accepted standards whichever is greater. Some states do not allow the exclusion or lim- subject to the conditions and limitations listed in itation of incidental or consequential damages “WHAT IS NOT COVERED.” or limitations on how long an implied warranty lasts, so the above limitations or exclusions * Nissan indicates Nissan North American, Inc., may not apply to you. This warranty gives you P.O. Box 685003, Franklin, Tennessee 37068-5003 specific legal rights, and you may also have which distributes and provides consumer services other rights, which vary from state to state. for Infiniti vehicles in the United States. Nissan does not authorize any person to create HOW LONG IS THE WARRANTY for it any other warranty, obligation or liability Except for replacement audio components, this in connection with this vehicle. warranty is for 12 months or 12,000 miles from the date of installation or purchase, whichever is earlier. However, the warranty on Genuine Nissan replacement parts, and Genuine Infiniti acces- (cont’d next page...) 17
  20. 20. LIMITED WARRANTY ON GENUINE NISSAN REPLACEMENT PARTS AND GENUINE INFINITI ACCESSORIES WHAT IS NOT COVERED • Lack of performance of required mainte- authorized Infiniti dealer). The names and address- This warranty does not cover: nance services as outlined in your OWNER'S es of authorized Infiniti dealers are listed in tele- 1. Tires or batteries. These items are covered by MANUAL. phone directories. separate warranties. • Use of improper or dirty fuel, fluids or lubri- You must also pay for labor charges to remove and 2. Nissan Motorsports and NISMO R-tune parts, cants. replace the part or accessory if it was not originally including NISMO Legacy parts are sold “AS IS” • Normal wear and tear, including dings, installed on your vehicle by an authorized Infiniti without warranties, express or implied unless dents, chips, or scratches. dealer. expressly prohibited from doing so by applica- 5. Salvage Title. This warranty does not cover ble law, in which case the warranty provided is damage, failures or corrosion to any Nissan WHAT NISSAN WILL DO the minimum required by law. replacement part, Genuine NISMO S-Tune Part, If the part or accessory to be repaired was original- 3. Normal maintenance service and parts replace- or Genuine Nissan or Infiniti Accessory, ly installed by an authorized Infiniti dealer, it will ment as outlined in the maintenance schedule installed in the vehicle, if the vehicle is issued be removed and reinstalled after repair at no of your OWNER'S MANUAL. a “salvage” or similar title. (This exclusion does charge for parts and labor. If the part or accessory 4. Damage or failures of parts resulting from: not extend to new Genuine Nissan replacement was not installed by an authorized Infiniti dealer, • Misuse (your OWNER'S MANUAL is your parts, NISMO S-tune parts or Genuine Nissan or the part or accessory will be repaired or exchanged guide to proper use). Infiniti accessories, installed in an Infiniti vehi- only. Any needed parts replacement or exchange • Accident, theft, fire, driving through water cle after the issuance of a “salvage” or similar will be made using new or remanufactured parts at resulting in engine water ingestion. title.) Nissan's option. • Chemical fallout, tree sap, salt, sand, hail, WHAT YOU MUST DO flood or other environmental conditions. In order to obtain warranty service you must deliv- • Modification or improper repair of the part er the warranted part or accessory, or the vehicles, or of the vehicle in which the part is on which the part or accessory is installed, to an installed. authorized Infiniti dealer in the United States or • Use of parts not equivalent in quality or Canada at your expense with proof of purchase design to parts supplied by Nissan. (parts invoice or service repair order from an 18
  21. 21. SUMMARY OF THE NISSAN LIFETIME REPLACEMENT PANEL CORROSION LIMITED WARRANTY1 NISSAN2 warrants to the Original Repairing Vehicle 2. Environmental conditions, such as hail, light- LIMITATION OF WARRANTIES AND OTHER Owner and subsequent owners of the vehicle that ning, or acid rain. WARRANTY TERMS AND STATE LAW RIGHTS Infiniti will either repair or replace the Genuine 3. Vehicle neglect, abuse, or use of the vehicle for Infiniti Outer Sheet Metal Replacement Panels you unintended purposes. EXTRA EXPENSES - LIMITATIONS OF DAM- install or have installed on your Infiniti vehicle 4. Stone chips, scratches, or other paint damage AGES should the purchased panels develop inside out that lead to surface rust damage. This warranty does not cover incidental or con- rust-through corrosion perforation. Replacement 5. Cleaning and polishing chemicals, and sol- sequential damages such as loss of the use of sheet metal panels must be installed on vehicles vents, including improper undercoating, or the vehicle, inconvenience or commercial loss. owned and operated in the United States and other rust prevention materials. ANY IMPLIED WARRANTY OF MERCHANTABILITY Canada. AND FITNESS FOR A PARTICULAR PURPOSE TO OBTAIN WARRANTY SERVICE SHALL BE LIMITED TO THE DURATION OF THIS Nissan warrants that the replacement and refinish- The repair may be completed at an authorized WRITTEN WARRANTY. ing of panels will be carried out at no cost subject Infiniti dealer collision repair shop or an independ- Some states do not allow the exclusion or limitation of to the limitations and exclusions listed below. incidental or consequential damages or limitations on ent collision repair shop that will install Genuine how long an implied warranty lasts, so the above limita- Nissan will pay for the cost of the repair, including Infiniti replacement parts. Whether an Infiniti deal- tions or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have parts, labor, paint, and supplies necessary to er collision repair shop or independent collision other rights which vary from state to state. repair or replace the panels. repair shop completes the repair, only authorized Nissan does not authorize any person to create for it any Infiniti personnel can approve a repair or replace- other warranty, obligation or liability in connection with EXCLUSIONS this vehicle. ment under the warranty. This warranty becomes void when damage results The purchaser must present the warranty form, from: original receipts and/or work orders to an Infiniti 1. Accident, collision, faulty installation, or any dealer in order to invoke this warranty. The dealer alteration to the panel, panels, or vehicle that will then authorize the replacement of the panels at could be reasonably expected to affect the per- an Infiniti dealer's collision repair shop, or an inde- formance of the covered panel. pendent collision repair shop. 1 The actual warranty is provided with the product purchased and should be read carefully. 2 For purposes of this warranty, “Nissan” indicates Nissan North America, Inc., P.O. Box 685003, Franklin, Tennessee 37068-5003 which distributes Infiniti vehicles in the United States. 19
  22. 22. REPLACEMENT BATTERY LIMITED WARRANTY WHAT IS COVERED? WHAT IS NOT COVERED? law expressly states otherwise. (This exclusion Nissan* warrants your Genuine Infiniti This warranty does not cover: does not extend to a new Genuine INFINITI bat- Replacement Battery as described below except as 1. Damage or failure resulting from: tery installed in the vehicle after the issuance of stated under “What is not covered?” • Accident, theft, fire, or freezing. a “salvage” or similar title). This warranty covers defects in materials and work- • Misuse of the battery or vehicle in which it WHAT YOU MUST DO manship. is installed, including the use in applica- In order to obtain warranty service, you must deliv- tions for which the battery was not er the warranted battery or the vehicle in which the HOW LONG IS THE WARRANTY AND WHAT designed. Proper use is described in the NISSAN WILL DO battery is installed to an authorized Infiniti dealer vehicle’s Owner’s Manual. in the U.S. or Canada at your expense, with proof of NISSAN will replace your battery without charge if it • Improper installation or battery charging. becomes unserviceable within the first 24 months purchase (parts invoice or service repair order from • Vehicle electrical malfunctions not covered an authorized Infiniti dealer). The names and of service. by your New Vehicle Limited Warranty. addresses of authorized Infiniti dealers are listed in If the battery becomes unserviceable after 24 • Modification or improper repair of the vehi- telephone directories or Infiniti.com. months of use, NISSAN will provide a replacement cle or a part of the vehicle battery at a reduced price, charging only for the • Use of parts not equivalent in quality or If the “pro-rata adjustment” applies, you must pay portion of the life of the battery actually used. This design to parts supplied by INFINITI or for the portion of the 84 month warrantable life is called a “pro-rata adjustment”. NISSAN will pay NISSAN. that you actually used. The amount you pay is com- for all labor charges in replacing the battery if it was • Environmental conditions, including, but puted in two steps. First, the customer pay per- originally installed by an authorized INFINITI or not limited to flood, and salt spray or salt centage is determined from the chart shown below NISSAN dealer. water. based upon the months of actual battery service. 2. Normal maintenance service and recharging of Months Customer Pay This warranty and the “pro-rata adjustment” end discharged batteries. In Service Percentage 84 months after the date of the battery’s purchase 3. Batteries in service more than 84 months. 0-24 0% or installation, whichever is earlier. 4. Salvage Title. This warranty does not cover dam- 25-32 25% age, failure, or corrosion to any Genuine INFINI- 33-50 50% TI battery installed in the vehicle, if the vehicle 51-84 75% is issued a “salvage” or similar title unless state 20
  23. 23. REPLACEMENT BATTERY LIMITED WARRANTY Second, the current suggested retail price of the LIMITATION OF WARRANTIES AND OTHER new battery is multiplied by the customer pay per- WARRANTY TERMS AND STATE LAW RIGHTS centage. For example, should the battery fail after 40 months of service you would pay 50% of the EXTRA EXPENSES - LIMITATIONS OF DAM- suggested retail price of the new battery. AGES. This warranty does not cover inciden- tal or consequential damages such as, but You must also pay for the labor charge to remove not limited to, loss of wages or loss of use and replace the battery if it was not originally of the vehicle, inconvenience, or commer- installed in your vehicle by an authorized INFINITI cial loss. or NISSAN dealer. ANY IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE SHALL BE LIMITED TO THE DURATION OF THIS WRITTEN WARRANTY. Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. Nissan does not authorize any person to create for it any other warranty, obligation or liability in connection with this vehicle. * “Nissan” indicates Nissan North America, Inc., P.O. Box 685003, Franklin, Tennessee 37068-5003 which distributes Infiniti vehicles and provides related consumer services in the United States of America. 21
  24. 24. BRIDGESTONE FIRESTONE TIRE LIMITED WARRANTY ORIGINAL EQUIPMENT PASSENGER AND WHAT THE WARRANTY DOES NOT COVER F. For RFT tires only, improper run-flat or low tire LIGHT TRUCK TIRES INCLUDING RFT TIRES This Limited Warranty does not cover the following: pressure operation, including, without limita- WITH RUN-FLAT TECHNOLOGY 1. Tire damage or irregular wear due to: tion: Exceeding speed, distance, or other run- ELIGIBILITY A. Road hazards, including, without limitation: flat/lowpressure operation limitations. This Limited Warranty covers BRIDGESTONE and Puncture, cut, impact break, stone drill, 2. Rapid tread wear or wear-out. Original equip- FIRESTONE brand passenger and light truck tires, bruise, bulge, snag, etc. ment tires have no mileage warranty. including RFT and temporary spare tires, originally B. Improper use or operation, including, without 3. Weather/ozone cracking after 4 years from date installed by the vehicle manufacturer on a new limitation: Improper inflation pressure, over- of tire manufacture. vehicle. You are covered under the terms of this loading, tire/wheel spinning, use of an 4. Ride disturbance or vibration after 1/32 inch Limited Warranty if the tire was produced after July improper wheel, tire chain damage, misuse, (0.8 mm) of tread wear use. 4, 2004 (DOT serial 2704 or later) and has been misapplication, negligence, tire alteration, or 5. Tires with sealant, balance, or other filler mate- used only on the vehicle on which it was originally for racing or competition purposes. rial that was not originally applied or inserted installed in non-commercial service. C. Insufficient or improper maintenance, includ- by the tire manufacturer. ing, without limitation: Failure to rotate tires 6. Tires used in commercial service. WHAT IS WARRANTED AND FOR HOW LONG as recommended in this manual, wheel mis- 7. Tires purchased and normally used outside the Before wearing down to 2/32 inch (1.6 mm) remain- alignment, worn suspension components, United States and Canada. ing original tread depth (i.e. worn down to the top of improper tire mounting or demounting, 8. The cost of applicable federal, state, and local the built-in indicators in the tread grooves) and tire/wheel assembly imbalance, or other taxes. within 6 years from the date of purchase (proof of vehicle conditions, defects, or characteris- 9. Failure to follow any of the safety and mainte- purchase date required; without proof of purchase tics. nance recommendations or warnings con- date, then within 6 years from the date of tire man- D. Contamination or degradation by petroleum tained in this manual. ufacture), for any reason other than those excluded products or other chemicals, fire or other in the section entitled “What This Limited Warranty This Limited Warranty is in addition to and/or may externally generated heat, or water or other be limited by any other applicable written warranty Does Not Cover,” any eligible tire that becomes material trapped inside the tire during mount- unusable for any reason within the manufacturer’s you may have received concerning special tires or ing or inflation. situations. control will be replaced with an equivalent new tire E. Improper repair. Improper repair voids this on the basis set forth in this Limited Warranty. Limited Warranty. 22

×