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Despite the proliferation of e-commerce and mobile banking, cash remains a significant factor for consumers. Given the growth of cash-accepting ATMs, the industry is poised at the center of channel convergence in the mobile era. The channel strategies are developing to take full advantage of interactivity between consumer-owned devices and ATMs, the leading selfservice channel.
This white paper, from "The Future of Payments: ATM & Mobile Executive Summit" explains the following five ways that mobile technology will change ATMs:
- Prestaging transactions
- Contactless transactions
- Serving the unbanked
- Expanded ATM services
- Expanded ATM/mobile capabilities