BUSINESS HACKS 101
TIPS & TECHNIQUES FOR BUSINESS
SUCCESS IN THE 21ST CENTURY
@danielcorsen
IT’S A VUCA
WORLD
“We are in a new world,
using old tools”
– THOMAS FRIEDMAN
VUCA	
  VOLATILITY UNCERTAINTY COMPLEXITY AMBIGUITY
Rapid, Large Scale Change
VOLATILITY
Unclear about present and
future outcomes
UNCERTAINTY
Many factors to consider, no
single cause or solutions
COMPLEXITY
Lack of clarity on what events mean
and the impact they may have
AMBIGUITY
LET’S FLIP THE
MODEL
VUCA	
  VOLATILITY UNCERTAINTY COMPLEXITY AMBIGUITY
VUCA	
  VISION UNDERSTANDING CLARITY AGILITY
Weathering volatile
environmental changes
VISION
VISION
START WITH
WHY
VISION
WHY
HOW
WHAT
VISION
WHY
HOW
WHAT
VISION
WHAT’S YOUR
VISION?
Making sense of the volatility to
lead with vision
UNDERSTANDING
UNDERSTANDING
STOP LOOK LISTEN
The Experience Economy
“As goods and services become commoditized,
the customer experiences that companies
create will matter most.”
UNDERSTANDIN...
UNDERSTANDING
WHO DO YOU
SERVE?
LISTEN
#BUSINESSISSOCIALAGAIN
Join the conversation
UNDERSTANDING
Traditionally…
UNDERSTANDING
And then…
UNDERSTANDING
Today…
UNDERSTANDING
IT’S NOT ABOUT
THINGS
UNDERSTANDING
IT’S ABOUT…
UNDERSTANDING
PEOPLE AND
COMMUNITIES
UNDERSTANDING
THE END OF
BUSINESS AS
USUAL
EMBRACE
CHANGE
Making sense of the chaos
CLARITY
CLARITY
THE BUSINESS
PLAN IS DEAD
CLARITY
LET’S TALK
BUSINESS MODEL
how do you create, deliver and
capture value?
Moving quickly, seizing
opportunities
AGILITY
AGILITY
BUILD, MEASURE,
LEARN AS OFTEN
AS POSSIBLE
AGILITY
KEEP YOUR
ORGANIZATION
LEAN
AGILITY
CREATIVITY IS
THE MOST
IMPORTANT
SKILL
VUCA IS THE
NEW NORMAL
WE NEED TO:
WIDEN THE
CIRCLE OF
INVOLVEMENT
CONNECT
PEOPLE AND
IDEAS
CREATE
COMMUNITIES
OF ACTION
PROMOTE
FAIRNESS
#RESHAPINGBUSINESS
Business Hacks 101: Tips and Techniques for Business Success in the 21st Century
Business Hacks 101: Tips and Techniques for Business Success in the 21st Century
Business Hacks 101: Tips and Techniques for Business Success in the 21st Century
Business Hacks 101: Tips and Techniques for Business Success in the 21st Century
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Business Hacks 101: Tips and Techniques for Business Success in the 21st Century

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Presentation by our CEO Daniël Corsen on how businesses can succeed in a world which is Volatile, Uncertain, Complex and Ambiguous. The VUCA Prime by Bob Johansen can help businesses lead in this world with Vision, Understanding, Clarity and Agility.

Published in: Business, Technology

Business Hacks 101: Tips and Techniques for Business Success in the 21st Century

  1. 1. BUSINESS HACKS 101 TIPS & TECHNIQUES FOR BUSINESS SUCCESS IN THE 21ST CENTURY @danielcorsen
  2. 2. IT’S A VUCA WORLD
  3. 3. “We are in a new world, using old tools” – THOMAS FRIEDMAN
  4. 4. VUCA  VOLATILITY UNCERTAINTY COMPLEXITY AMBIGUITY
  5. 5. Rapid, Large Scale Change VOLATILITY
  6. 6. Unclear about present and future outcomes UNCERTAINTY
  7. 7. Many factors to consider, no single cause or solutions COMPLEXITY
  8. 8. Lack of clarity on what events mean and the impact they may have AMBIGUITY
  9. 9. LET’S FLIP THE MODEL
  10. 10. VUCA  VOLATILITY UNCERTAINTY COMPLEXITY AMBIGUITY
  11. 11. VUCA  VISION UNDERSTANDING CLARITY AGILITY
  12. 12. Weathering volatile environmental changes VISION
  13. 13. VISION START WITH WHY
  14. 14. VISION WHY HOW WHAT
  15. 15. VISION WHY HOW WHAT
  16. 16. VISION WHAT’S YOUR VISION?
  17. 17. Making sense of the volatility to lead with vision UNDERSTANDING
  18. 18. UNDERSTANDING STOP LOOK LISTEN
  19. 19. The Experience Economy
  20. 20. “As goods and services become commoditized, the customer experiences that companies create will matter most.” UNDERSTANDING – HARVARD BUSINESS REVIEW
  21. 21. UNDERSTANDING WHO DO YOU SERVE?
  22. 22. LISTEN
  23. 23. #BUSINESSISSOCIALAGAIN Join the conversation
  24. 24. UNDERSTANDING Traditionally…
  25. 25. UNDERSTANDING And then…
  26. 26. UNDERSTANDING Today…
  27. 27. UNDERSTANDING IT’S NOT ABOUT THINGS
  28. 28. UNDERSTANDING IT’S ABOUT…
  29. 29. UNDERSTANDING PEOPLE AND COMMUNITIES
  30. 30. UNDERSTANDING THE END OF BUSINESS AS USUAL
  31. 31. EMBRACE CHANGE
  32. 32. Making sense of the chaos CLARITY
  33. 33. CLARITY THE BUSINESS PLAN IS DEAD
  34. 34. CLARITY LET’S TALK BUSINESS MODEL how do you create, deliver and capture value?
  35. 35. Moving quickly, seizing opportunities AGILITY
  36. 36. AGILITY BUILD, MEASURE, LEARN AS OFTEN AS POSSIBLE
  37. 37. AGILITY KEEP YOUR ORGANIZATION LEAN
  38. 38. AGILITY CREATIVITY IS THE MOST IMPORTANT SKILL
  39. 39. VUCA IS THE NEW NORMAL
  40. 40. WE NEED TO:
  41. 41. WIDEN THE CIRCLE OF INVOLVEMENT
  42. 42. CONNECT PEOPLE AND IDEAS
  43. 43. CREATE COMMUNITIES OF ACTION
  44. 44. PROMOTE FAIRNESS
  45. 45. #RESHAPINGBUSINESS

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