Balis Gerasimos - Service Design for Social Enterprises and Social Value Event
and Service Design
Doctoral Training Centre
New ideas that meet social needs having both
social goals and means and creating new
social relations and collaborations
(Caulier-Grice et al. 2010)
Expertise people networks
Beneficiaries: Who benefits?
Customers: Who pays?
Shanmugalingam et al. 2011
•Design approaches that address challenges
•Design and new production processes
•Designing with underserved communities
•Design innovation and public policy
•Interaction and exchange between the
city and countryside.
•Safer Places and Spaces
• Have you been trading for less than 4 years?
• Does your organisation have an explicit social
• Do you aim to deliver a new service?
• Are you interested in being part of the
Let’s have a chat :)
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