a glimp into the future of electronic invoicing

A glimp into the future of Electronic Invoicing Be ready for green d®iving on the electronic business highway Utrecht, April 2009

My Vision on Electronic Invoicing is of an electronic business highway in the cloud above us DanGa E-merging technologies & growing business networks are shaping the future of Electronic Business into an open and intelligent information service highway wherein Electronic Invoicing fits as a tiny little exchange instance that enables smart and fast reach to connected partners

DanGa Electronic Invoicing is part of the end-to-end trade process …

Business Services are provided in the Entity Domain, focus on automation of Buyer and Seller processes

Exchange Services are provided in the Exchange Domain, focus on interoperability between trading entities

(Purchase-2-Pay and Order-2-Cash cycle)

Six Actors in the trade process

Buyer (invoicee, payer)

Seller (invoicer, payee)

Seller’s Bank

Buyer’s Bank

Seller’s Tax Authority

Buyer’s Tax Authority

The focus of the electronic business highway is on the Exchange Domain, … business exchange services in the end-to-end trade process

The electronic business highway unlocks the wilderness of business exchange processes & systems DanGa

Reducing complexity and risks while still being able to respond quickly ( agile ) to changes in the market is one of the main objectives of most companies.

Move core business functions into the inner circle AND guide non-core functions to the outer circle Imagine what happens when you pull all the complexity (functionality and technology) into the enterprise inner circle

One can not reduce complexity and risks on its own, there are too many aspects involved.

Green driving on the electronic business highway requires business service connectors that bring you online for exchanging information, let others worry about these complex exchange processes! What will happen if everyone builds its own highway

The electronic business highway enables real-time business exchange services between trading partners DanGa Multiple highways managed by intermediaries get linked and transform into the super-highway that enhances the reach of receivers and senders all over the world Leadership influences evolution of electronic invoicing but does not control it Culture stimulates collaboration, innovation and information sharing People made electronic invoicing happen, people took away all hurdles Idea’s & concepts Real Solutions challenge collaborate THE PATH SHAPE TO

Are you already motivated to start driving on the Electronic Invoicing corridor ?

Are you still hesitating to get onboard of Electronic Invoicing ? Consider the risks of not being prepared for the e-questions of tomorrow and lacking the strategic advantage of Electronic Business, bear in mind

The European Commission cleared legal and fiscal hurdles recently

Technology and standardisation are well on the way to maturity

DanGa Have you been thinking recently to move your e-mail to G-Mail or alternatives ? Now go green and think again about G-Invoicing or Y-Invoicing !

Why pull complexity into your enterprise when exchange of invoices is all you are after, just realise

Electronic Invoice exchange is non-intrusive, why make it a core function

There are strong players that made Electronic Invoicing their Core Business

Need to hear and see how far you can get, continue reading !

Electronic Invoicing in the near future. Are we building the super-highway ?

The journey from invoicing to electronic invoicing a view on the (near) future DanGa The thoughts & view on the path to Electronic Invoicing, the first steps towards the Electronic Business Highway where data integration & process collaboration becomes simple Stay tuned for this journey Functionality and Technology Operational and Legal requirements invoicing E-invoicing Market Models Costs and Benefits challenge simplify journey the to

The journey

1. Introduction

2. Distribution Models

3. Building blocks

4. Legal and regulatory compliance

5. Influencing the Business Case

6. Proposed scenario’s

7. Steering on-boarding

DanGa

What is Electronic Invoicing? Different people have different perceptions DanGa Keep in mind electronic billing and invoicing is not the same , they have a lot in common but there are less stringent rules for invoicing to consumers (billing) Electronic Invoicing Electronic invoicing is the production of electronic compliant documents for customers, making the (current) paper invoicing redundant . Electronic invoicing is the fully integrated and electronic process of order intake, processing measurements and sending invoices to customers. Electronic solution for invoices with the customer being able to process electronic invoices (in any format) and advantages for the customer are realized. Being able to present digital invoices is not the same as doing business electronically . Electronic invoicing is sending the invoice electronically accordingly customer requirements Digital invoicing is offering customers a PDF-File with detailed lines digitally. Electronic invoicing is offering an electronic invoice that is compliant with relevant laws & regulations E-invoice E-invoicing eInvoice eInvoicing

The evolution path of Electronic Invoicing DanGa Technology is shaping the e-invoicing world ! Need to have a high awareness of technology, data security and control From tightly coupled to loosely coupled systems

Traditional : Phone, fax, paper

Communication : e-mail, web presentment

Integration : XML standards, Web Oriented Architecture

Collaboration: Networked organisations

Synchronisation: Pure Peer-to-peer networking, Ecosystem Oriented Architecture

PDF edifact HTML XML

The journey

1. Introduction

3. Building blocks

4. Legal and fiscal compliance

DanGa

variants

Direct Invoice Processing (Transform & Delivery)

(Online) Invoice Presentment over the Web

Seller creates 1:N Connection with Customers Distribution Models for Electronic Invoicing Seller Direct Model

Best suited for limited number of

Invoice standards

Transport protocols

Biller benefits most of Online Invoice Presentment:

Lock-in of Customers

Improve cross- and up-selling

Reinforce Seller’s brand identity

Invoice looks and feels the same as paper-based document

Distribution models for Electronic Invoicing Buyer Direct Model Buyer creates 1:N Connection with Supplier variants

(Online) Invoice Entry over the Web

Best suited for limited number of

Invoice standards

Transport protocols

Buyer benefits most of Online Invoice Entry

Lock-in of Suppliers

Reinforce Buyer’s brand identity

Multiple Buyers and Sellers end up in ‘digital spaghetti’

Point – to – Point connections

Electronic connection need to be established for each customer and supplier.

Lack of common standards makes alignment of processes and technology difficult.

SMEs find point-to-point connections expensive.

Point-to-point connections demand continuous changes in systems and processes to keep up with trading partners.

Changes will impact all connections.

DanGa Logistics & Transport Storage & Distribution Buyers Staffing Government Transport Buyers Sellers Head Office Sales & Purchasing Retailer Supplier Material Supplier Components Production Products Head Office Sales & Purchasing

Distribution Models for Electronic Invoicing Consolidator Model (outside service provider) Consolidator creates (M) Any – to – (M) Any relation between Sellers and Buyers variants

(Online) Invoice Presentment or Entry over the Web

Benefits are for both seller and buyer

Receive or send invoices to a lot of business partners (customers or suppliers)

One time integration / connection cost

Monthly fee (transaction based) for the use of the service

Best suited for small and medium enterprises

The Consolidator eats up the spaghetti but IS not always the most optimal approach

Consolidator or E-Invoicing HUB

Electronic connection need only to be built once to reach all trading partners on the HUB.

Several connected hubs provide a virtual e-invoicing network extending the total reach to more suppliers and customers.

SMEs find the HUB a low cost and user-friendly solution and service.

Connection to the HUB does not require high investments and the HUB hides systems and processes from the outside world.

Changes only impact the connection to the HUB.

DanGa Logistics & Transport Storage & Distribution Buyers Staffing Government Transport Buyers Sellers Head Office Sales & Purchasing Retailer Supplier Material Supplier Components Production Products Head Office Sales & Purchasing Consolidator e-invoicing hub

Mapping Distribution Models on the evolution path for Electronic Invoicing

A combination of models is more suitable for large companies

Seller or Buyer Direct model for presenting business documents and direct interaction with trading partners

Consolidator model for exchanges documents using international standards

Consolidator model is more appropriate for small and medium enterprises

Ecosystem model is still experimental, digital business ecosystem projects started in 2003 and are still evolving.

DanGa There is no ONE-SIZE-FITS-ALL model because every buyer and seller has unique characteristics and demands

Interconnecting e-Hubs requires

Interoperability agreements

Addressing and routing

Standardised format

Format conversions

Roaming agreements

Inter-network roaming charges

Guarantee authenticity of origin and integrity of content across networks

Operator Certification

Validation criteria for operators

DanGa Consolidators need to increase Interconnectivity among Electronic Invoicing hubs to better serve senders and receivers

Emerging initiatives

Common eInvoice Address Registry (eGreen Pages)

Venture Hub Alliance

Adoption of the XML Advanced Electronic Signatures (XAdES) by European countries

Roaming is interconnecting networks to provide real cross border reach, in a way that an operator can reach another operator’s users directly, nationally and internationally e-networking hub e-networking hub e-networking hub

The journey

1. Introduction

3. Building blocks

DanGa

Building blocks for realizing electronic exchange services DanGa Message Broker TRANSFORMATION DISTRIBUTION WEB BPM FORMATTING E-Mail Server DWH RECEPTION

Transformation engines / ETL tools

Translate from internal to external message standard

Extract or load data from a database / ERP system

Distribution & reception

Distribute internal message from the transformation engine to the message broker or the web.

Receive external message and deliver to the transformation engine

Message broker

Transport message to and from external parties using different transport protocols

Deliver or receive message to and from the transformation engine

Document Storage / Archive

7 years fiscal storage obligation

Business Process Management (BPM) & Workflow

Web presentment and online entry

Present in PDF or HTML

Enter or retrieve documents online

Download or upload as CSV, PDF or XML

E-Mail server

Send PDF to trading partner

Send e-mail notification or SMS message

Formatting

Reformat print file to the company style layout in PDF or AFP for print factory

OCR SCANNING

Scanning and Optical Character Recognition (OCR)

Building blocks from a Buyer Direct perspective DanGa

Web

Transformation

Distribution

Reception

Message Broker

Formatting

E-mail Server

Document Storage

BPM

Scanning & OCR

Building blocks from a Seller Direct perspective DanGa

Web

Transformation

Distribution

Reception

Message Broker

Formatting

E-mail Server

Document Storage

BPM

Scanning & OCR

Building blocks provided by the consolidator (thin/thick) DanGa

Thick consolidator:

Processing and exchange of a complete range of documents

Multiple types of presentment and exchange services

Connect directly to the business applications through EAI

Exchange XML with backend systems

Thin consolidator:

Processing limited number of documents

Connect to internal exchange components / services

Exchange XML and/or PDF

What kind of software is available and where can we get the building blocks ?

Two ways to install these building blocks:

On-premise solutions

Commercial software or

Open source software

On-demand solutions

Integrated or

External

Only a fraction of the players in the field of Business-2-Business Integration

Three types of software:

Own development

Open Source

Commercial

Buyer Direct Seller Direct Consolidator Own development Open Source Commercial O N P R E M I S E O N D E M A N D on-demand on-premise components total

Building blocks and distribution models mapped on the evolution path DanGa The componentization of these building blocks allows for a staged implementation approach alongside the evolution path of electronic invoicing AND with the freedom of choice for in-house or out-house solutions. There is no ONE-SOLUTION, multiple channels are required

The journey

1. Introduction

3. Building blocks

DanGa

Regulatory requirements for electronic invoicing in Europe are developed iterative

European Council Directive 2001/115/EC

Supplier must ensure that an invoice is issued, either by himself or by his customer or, in his name and on his behalf, by a third party.

Acceptance (of the e-invoice) by the customer

Ensure Authenticity of origin (sender is the true source) and Integrity of content (no alteration of data) of the invoice is guaranteed by:

Electronic Data Interchange (EDI) with contracted security processes

Advanced Electronic Signature (with or without a qualified signatures)

Other means to be accepted by Tax Authorities

Place of storage and time period for secure storage of electronic invoices.

Ten mandatory items of information with the possibility of an additional four items in specific circumstances

DanGa Source: Stefan Engel-Flechsig Different countries mean different regulations. To ensure a internationally compliant solution it is imperative to understand the differences in order to overcome these differences. Electronic Invoice Authenticity of invoice VAT Refund Readability Controllability by Tax Authorities Technical Interoperability Integrity of data Storage Acceptance in other European jurisdictions EDI Agreement or Advanced Electronic Signature EDI plus authenticity or Electronic Signature EDI Agreement or Advanced Electronic Signature Audit requirements 7 – 11 years 7 – 11 years

Adoption and interpretation of regulatory requirements on EDI, Customer acceptance and notification of Tax Authorities by European countries DanGa Commission Recommendation 1994/820/EC (on the legal aspects of Electronic Data Interchange) - No mandatory message standard, - Use of procedures for guaranteeing authenticity and integrity such as network security (VAN) plus a summary statement paper Source: CompTIA Source: CompTIA Notification and acceptance of electronic invoicing by Tax authorities and/or Customers depends on Country legislation. Supplier and customer need to address these issues properly.

European adoption and interpretation of the Advanced Electronic Signature (AES)

Definition of the Advanced Electronic Signature (European e-Signature Directives 1999/93/EC):

- Connected to the signer in a unique way with the possibility to identify the signer and to trace every change afterwards, and realized under the exclusive control of the signer.

Additional requirements may include:

- Based on a Qualified Certificate (QC) and

- Created with a Secure Signature Creation Device (SSCD)

DanGa European Initiatives for 2009: STORK, the Secure idenTity acrOss boRders linKed project moves the European Union one step closer to a borderless Single European Market DIGIT Electronic Signature Services Infrastructure (ESSI) Resulting into: - Trust(ed) Lists of Supervised Qualified Certification Service Providers (QCSPs) at European level. - Interoperable AdES (QES) formats Source: CompTIA Communication becomes easier with

Adoption and interpretation of Place of storage / format of storage by European countries

Place of Storage

Any EU member state, if there is online access to the data.

Outside the EU, if there is online access to the data and the country where invoices are stored respects European Data Protection principles. Even then Member States can exclude this if there is no mutual assistance Agreement with the latter country. Some Member States do not permit storage outside the EU.

The period of storage:

The storage period is defined by the individual member state.

The format of storage:

Member States have the option to require storage in ‘original’ format: e.g. invoices sent or received electronically, must be stored electronically in most Member States.

DanGa Source: CompTIA Source: CompTIA

Good news, regulatory requirements are changing on short notice!

Tackle fraud

Coincide the date of supply of intra-community transaction and the date of chargeability of tax. Tax becomes chargeable on the date of supply (the chargeable event)

The invoice has to be issued before the 15th of the month following the date of supply.

Remove legal barriers

Treat the transmission of paper and electronic invoices equally by removing the conditions for (advanced) electronic signatures and EDI .

Notification and acceptance by the receiver of the invoice and Tax Authorities is no longer required instead normal commercial practice will apply.

Storage of invoices

Period of storage: Common storage period of 6 years within Europe for VAT invoices.

Format of storage : Paper invoices may be converted into electronic form for storage purposes. Storage of invoices in original format is no longer required.

Place of storage: No conditions for the place of storage other than that the invoice must be available without undue delay. The invoice should no longer be online available when held outside the Member State of the supplier or customer. Notification of the place of storage is no longer required.

Translation of invoices

Translation of invoices may still be requested but for particular invoices only.

DanGa Reduce burdens on business, increase the use of e-invoicing, support small and medium sized enterprises (SMEs) and help Member states tackle fraud The proposal COM/2009/21 simplifies, modernises and harmonises the VAT invoicing rules.

The journey

1. Introduction

3. Building blocks

DanGa

Critical factors driving the Business Case for Electronic Invoice Adoption

Perceived benefits

External pressure

Maturity & readiness

Legislation & regulation

Costs & revenues

Interoperability

DanGa On-boarding Approach / Effort Adoption Time & Rate Costs Savings & Expenses Technological Readiness Willingness & Commitment Incentives & Charges Transaction Volume Important factors driving or inhibiting the adoption of electronic invoicing Critical factors influencing the business case

Perceived benefits are key determinants for adopting Electronic Invoicing

Direct advantages: Increased internal efficiency of the organisation

Cost savings achieved by time savings, reduced paper usage and costs for postage

Freeing up staff resources for other tasks

Interest revenues and less invoice reminders

DanGa

Risk and obstacles:

Possible high investments and integrations costs

New competence requirements

Security and operational reliability

Relocation of people or possible made redundant

Perceived benefits: direct advantages are measurable and account for 4,5 €

Indirect advantages: Impact on business processes and relationships

Socially responsible business (care for people, animals, surroundings and environment)

Strengthening of customer relations

risk indirect advantages perceived benefits adoption direct advantages

Electronic Invoicing generates 50% cost savings DanGa E-Invoicing generates 50% savings through automation of Receipt, Accounting, Archiving And providing tools to reduce time spent on Approval, Settlement, Reminder and Dispute Management From 16 € paper to 8 € e-invoice at the Buyer side From 9 € paper to 4,5 € e-invoice at the Seller side E-Invoicing generates 50% savings, by suppressing Printing, Mailing By automating Sending, Archiving And providing tools to reduce time spent on Settlement, Dispute Management, Cash flow loss

External pressure / Organisational maturity & readiness are key motivators for adopting Electronic Invoicing

External pressure: Influence from the organisational environment

Bargaining power of strong trading partners

Pressure from competitors or market sectors (automotive, chemical, health)

DanGa External pressure determines willingness & commitment Some industry sectors eliminated barriers by providing standardisation (messages, protocols) Technological and process maturity determines organisational readiness Organisations with highly integrated, computerised processes are better prepared competitive pressure external pressure adoption pressure from trading partners process maturity organisational readiness adoption technology maturity

Adopting Electronic Invoicing brings cost savings and requires vision on future steps & ambitions

Distribution costs decrease

Lower printing costs

Less paper spoilage

Lower postal costs

Cash flow acceleration

Immediate delivery

Faster processing

Less discrepancies

Faster dispute resolution

Better Customer experience

Reduction of queries

DanGa

Setup and roll-out cost

Internal and external ambitions

Most socially responsible company

Final goal is total electronic business

Most customer responsive and friendly company

Cost savings result from the number of paper invoices that become electronic invoices BUT these are driven by the number of customers that go green External Ambitions Internal Ambitions Current Costs Future Costs Inhibitors Maturity level Company Structure expenses savings Drivers On-boarding Power Number of invoices

A view on the influence of organisational readiness from a technological perspective

Level 0: no financial system

Level 1: ERP

ERP or financial system implemented

Internal processes and data aligned

Level 2: Internal Application Integration

Internal Application Integration via Enterprise Service Bus

Level 3: External Application Integration

External Application Integration via ESB & XML

External processes and data aligned

Level 4: Electronic Invoicing

Via on-premise solution

Via on-demand solution or electronic invoicing network

Level 5: Electronic Business

DanGa Maturity Levels Technological maturity determines the cost of implementation and increases the number of customers in reach

What is the real impact of the sender’s process and technological maturity ?

High sender’s maturity

High reach and adoption rate

Low adoption time and investments

High cost savings

DanGa Push Customers toward the web and keep on-boarding time short

From sender perspective (the lower) receiver’s maturity

High adoption rate

Low adoption time and investments

Low total on-boarding time

High cost savings

Low pressure & support

Adoption Time = Preparation, Investigation, Realisation, On-boarding High maturity

The evolution of costs determines the successful adoption of Electronic Invoicing DanGa

Level 3 maturity company wishing to move up to level 4 and enabling electronic invoicing on all levels with customers

PDF e-mail and online presentment

EDI

Online XML / CSV download

Cost savings per invoice 4,5 €

Number of invoices 300.000

Planning & Timing

Pre-investigation weeks: 6

Impact analysis weeks: 6

Realisation months: 3

Pilot months: 3

On-boarding (enrolment) rate per month is 5%

Supported on-boarding time per customer is 3 months

Adoption time is 33 months for 100% adoption rate

Technological maturity and ambitions determine the level of investment for establishing high reach

On-boarding rate & effort (support and pressure) per month influence the speed of adoption

Adoption time & rate influence the speed of realising cost savings

Example of an organisation having external integration in place and moving to an electronic invoicing network

Guided and persuasive on-boarding accelerate the evolution of costs

On-boarding rate determines adoption rate:

Ensure a perfect fit with ambitions and capabilities

Establish a corporate vision

Stimulate internal and external stakeholders

Obtain commitment from upper and lower levels

DanGa Paperless trade is common business 3 months after customer starts on-boarding 100% adoption is a dream, between 75% and 85% is more realistic

Adoption time & rate determines cost savings:

Validate feasibility before starting

Ask customers for their preferred choices

Utilise incentives to promote positive behaviour

Early payment discounts

Lower transaction costs (impact on savings)

Ask money for the paper invoice and donate a fraction to the rain forest on-boarding adoption validate challenge connect persuade release

Going PDF is the fastest on-boarding approach for realising cost savings with small investments DanGa High maturity and readiness at the sending side means low investments but DON’T bring cost savings Getting receivers on-boarded MEANS everything

Focus on quick wins

¼ of the Customers probably require full integration from the start

¾ of the Customers are satisfied with a PDF email or XML download from the web.

Drive complexity out of the company and move to an Electronic Invoicing Network and get a fast start with high reach.

Target 110% adoption

Invite everyone to the web

Full integration comes later

Do not forget future invoice receivers

Keep on-boarding effort low

web-based self-service portal

Enrolment incentives

Introduce non-compliant charges for the continuation of paper invoices

The journey

1. Introduction

3. Building Blocks

DanGa

The Electronic Networking Hub is breaking down technological barriers

The E-Networking Hub is breaking down the technological barriers to enterprise-wide information exchange and business process collaboration between enterprises in- and outside Europe.

The E-networking Hub takes another approach in establishing connections between enterprises, processes and applications.

The E-networking Hub connects enterprise business processes in a similar way that the Enterprise Service Bus connects applications.

The E-networking Hub enables seamless information exchange between enterprises in and across any value chain.

DanGa

Enterprises competing in today’s world business environment are forced to collaborate with multiple business partners AND business processes are spanning multiple enterprises

Such collaborative business processes require exchange of different kinds of information between heterogeneous enterprises and applications.

Opportunities and Challenges for Enterprises and Governments in a Changing Global Business Environment The answer is the E-Networking Hub !

The E-networking Hub Connected Business & System- wide Interoperability DanGa Connected B usiness processes & information I ntegration & I nteroperability S ystems & S ervices collaboration b ased on O pen e X change Standards transformation distribution reception formatting scanning & ocr message broker e-mail server Data Warehouse BPM Logistics & Transport Storage & Distribution Buyers Staffing Government Transport Buyers Sellers Head Office Sales & Purchasing Retailer Supplier Material Supplier Componenten Production Products Head Office Sales & Purchasing e-networking hub

Journey

1. Introduction

3. Building blocks

DanGa

Key facts to know before starting with customer on-boarding

Drivers and enablers:

Readiness and willingness for change

Preparedness to make and implement the business case

Maturity levels of People (organisation), Processes (business), Technologies (applications & systems) and Information (data)

Issues:

Certain trading partners or industries impose mandatory communication standards.

Special attention for the work:

Internally:

Trading partner selection and invitation,

Grouping partners,

Status feedback

Externally: Guiding on-boarding in the stages: visit, education, connection, testing & certification process, trading partner acceptance, Go Live

DanGa A Structured On-boarding Approach is the key for success Idea’s & concepts Strategy & Solutions integrate consult operate Business Analysis Shared Vision Technical Analysis Technical Impact Cost / Benefit Analysis Blue Print Support / SLA System Administration On-boarding Roll-out Business Case Legal Fiscal Proof of Concept Project Management Pilot Helpdesk B2B platform Message Standards RFI / RFP Transport Protocol many competencies high diversity

Successful on-boarding requires flexible teams with specific competences

Trading partners differ in characteristics, willingness and readiness, product groups, level of authorisation, culture, geographic presence, IT landscape, … and

Therefore , successful on-boarding requires that each customer group receives it’s own on-boarding strategy and communication approach, … and

DanGa On-boarding strategies for three types of Customer Groups Persuaded On-boarding sales oriented pressure on customers Self-Care On-boarding web based registration Guided On-Boarding client oriented methodology Requires a proven methodology and a readily available team with all required skills, competencies and backgrounds Manager Admin Sales Force Tool Technician Project Manager Business Analyst System Architect Software Engineer Domain Expert QA On-boarding Team

Example of three types of customer groups and linked strategies for on-boarding DanGa Need trust & persuasive power  eg. Sales oriented pressure on Self-care  eg. Web based registration External domain Client domain On-boarding strategy In doubt Believers or starters practitioners Types of customer Guided on-boarding  eg. Client integration strategy e-mail web services web enablement Mid term Long term Short term paper Communication Integration Collaboration Synchronisation ecosystem Value Capture Maturity Level edi interconnected networks Traditional Seller Direct Model Consolidator Model Ecosystem Model 1 2 3 4 5 6

For more information please contact: Danny Gaethofs m +31 (0)6 51 54 02 55 [email_address] Project Manager / Business Consultant

The vision and views on Electronic Invoicing from European companies and leaders

“ Choosing an electronic invoicing operator is comparable to choosing a telecommunications or data communication operator. The choice is about choosing a service in use, rather than selecting software.”

Basware Einvoices Ltd

DanGa SEPA International, the Corporate Advocate for e-business initiatives. “ My vision for a future European e-Invoicing landscape is of an ecosystem where many e-Invoicing solution providers can compete on a pan-European level because of consistent and common pan-European legal base and agreed global standard(s). An ecosystem where users can start sending and receiving e-Invoices directly from their internal accounting systems and automate payment instructions.“ Carmen Ciciriello, CEO, SEPA International

Stories about the future, a synthesis of perspectives from many leaders in the world, developed by the World Economic Forum (weforum) DanGa

Secure walled environments

Closed standards

Dominated by consortia

Information Technology, Telecommunications, Media and Entertainment converge to form the “Digital Ecosystem (DE)”, a space where users evolve from mere consumers to participants and governments face major policy and regulatory changes.

Will social and economic value creation be industry-controlled and led, or organic and community-led ?

Will the digital business environment evolve towards a more open or closed system ?

Safe Havens Middle Kingdoms

A bewildering array of offerings ruled by the KING in the middle

Open standards

Organised around Intermediaries

Organic grassroots communities

Bottom-up

Organic and community-driven

Youniverse Social Economic aspects influence the future e-invoicing world ! Source: World Economic Forum

Gartner trends on the worldwide Multi-enterprise / B2B Infrastructure Market ( Gateway Software Forecast and Infrastructure Market Forecast by segment) DanGa Steady growth expected of the overall multi-enterprise / B2B gateway software market through 2012

Multi-enterprise / B2B gateway solutions

Stand-alone products from B2B specialists (Axway, Seeburger, Innovis, GXS)

Embedded functionality within integration products from Integration specialists (Tibco, Sun Microsystems)

SOA Governance Software for B2B is the fastest growing segment

B2B Project Outsourcing will become the largest segment by 2012

B2B Project Outsourcing is the outsourcing of the technical B2B infrastructure (IaaS) and the B2B project (people and processes).

Integration as a service (IaaS) remains constant

Multi-enterprise integration capabilities provided by Integration Service Providers and hosted in a multitenant environment and delivered as a service, rather than as software.

Gateway Software Forecast Infrastructure Market Forecast by segment

Distribution Models for E-Invoicing Four Corner Model