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Effective customer service

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  • 1. Philippine Librarians Association, Inc.Bicol Region Librarians Council Presents Forum On Effective Customer Service In the Library January 30, 2013, 9:00 AM University of Nueva Caceres, Instructional Media Center, Naga City.
  • 2. INVOCATIONNATIONAL ANTHEM
  • 3. OPENING REMARKSAWARDING OFCERTIFICATES
  • 4. INDUCTION OF OFFICERS
  • 5. BEAUTY WITHOUT BRAINS MEET THE LIBRARIAN CARROT CRAZY
  • 6. BRLC FINANCIAL REPORT 2011-2012Final Financial ReportPLAI UPDATES
  • 7. BIG BUCK BUNNYSHEEP IN THE ISLAND
  • 8. TALK ONEFFECTIVE CUSTOMER SERVICE IN THE LIBRARY
  • 9. SAMPLE VIDEO PRESENTATIONS: CUSTOMER SERVICE IN THE LIBRARY WIZARD OF OZ LIBRARY SERVICE
  • 10. OPEN FORUM
  • 11. BRLC ACTIVITIES 2011-2012 CLOSING REMARKS
  • 12. THANK YOU! =)GOOD LIBRARIANS VERSUS BAD LIBRARIANS