Danell Pugh Resume

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Danell Pugh Resume

  1. 1. Resume 1 Resume Argosy University PSY 492- Advanced General Psychology 29 January 2010
  2. 2. Danell R. Pugh 4519 Fencer Road Colorado Springs, Colorado 80911 United States E-mail: danell.mews@us.army.mil Home: (719) - 391-1066 Work: (719) - 524-4330 Work Experience Evans Army Community Hospital-S2/S3 Education and Training (04/25/2007 - Present) Office Automation Assistant Fort Carson, Colorado United States Supervisor: Sylvia Perez - 719-526-7510 Pay Grade: GS - 0326 - 5 from 04/25/2007 - 03/29/2009 GS - 0326 - 6 from 03/30/2009 - Present Hours per week: 40 Duties: Types, edits, formats, and prints a wide variety of documents for office staff, including policies, correspondence, reports, technical notes, presentation, and briefing material in accordance with established guidelines and procedures; Uses various types of software to include databases, graphics, spreadsheets, and word processing systems; Edits material and makes necessary corrections in grammar, punctuation, spelling, and format. In-process and out-process all hospital staff, to include Providers, Nurses, Administration staff, Warriors in Transition Soldiers and staff, and Red Cross Volunteers; Types Basic Life Support (BLS), Advanced Cardiac Life Saver (ACLS), and Pediatric Advanced Life Support (PALS) Provider and Instructor cards; Types certificates for Newcomers Orientation, Newborn Resuscitation Program (NRP), Advanced Cardiac Life Support (ACLS), and Pediatric Advanced Life Support (PALS) certificates; Updates the APEQs training database; Reviews Competency Assessment Folders (CAF) for accuracy and completeness; Processes RPAs (hiring actions) for the department and attends monthly RPA meetings; Maintains and orders supplies as requested by staff members; Schedules meetings and classes using the Microsoft Outlook calendar; Processes travel (TDY) requests and pays the registration fees using the IMPAC Government Credit Card; Processes the department's timecards; Integrates data from various types of software to produce final products that are accurate and meet the needs of the office; Develops and maintains various spreadsheets, setting up proper format and categories to effectively organize and manipulate data. DiRaimondo Family Medical Clinic (03/20/2006 - 04/24/2007) - Medical Support Assistant Fort Carson, Colorado United States Supervisor: Rhonda Burton - 719-524-7816 Pay Grade: GS - 679 - 4 Hours per week: 40 Duties: Provided a wide variety of clerical and administrative office support duties involving specialized medical and technical terminology; Greeted and signed in active duty patients and their family members for routine and specialty appointments; Routed incoming patients and visitors based upon knowledge of programs and procedures of Fort Carson MEDDAC Command and outlying Troop Medical Clinics; Answered routine and non-technical requests for information; Utilized multi-line telephones to answer calls, book appointments, and record telephonic consultations; Proficiently used DOD Composite Health Care System (CHCS) to schedule patient appointments following appropriate TRICARE access to care standards; Booked appointments for acute care, routine procedures, follow-up visits, walk-ins, and physicals; Served as coordinator to physicians and other health care providers by creating appropriate scheduling guidelines, followed-up on patient cancellations, rebooked appointments, and resolved conflicts with future schedules; Determined patient eligibility for healthcare and updated patient demographics into DOD Composite Health Care System; Used established guidelines to construct and enter physician appointment templates into DOD Composite Health Care System for current and future booking; Served as liaison to patients by providing advice on procedures, requirements, and other matters necessary to access TRICARE resources; Served as the point of contact for TRICARE beneficiaries seeking assistance with referrals; Followed strict patient confidentiality guidelines as directed by HIPAA privacy laws; Maintained the office calendar for physicians, nurse-practitioners, and specialty providers and submitted individual time and attendance records; Developed organizational and multi-tasking skills by arranging duties in order of priority; Adapted well to various types of office software; Cross-trained in Medical Records by in-processing patient records, obtaining charts, and filing distribution; Familiar with terminology used within the MEDDAC functions. Directorate of Human Resources/Adjutant General (10/18/2004 - 01/19/2006) Human Resources Assistant Fort Bliss, Texas United States Supervisor: Mr. Eric Birdsong - 915-568-3129 Pay Grade: GS - 0203 – 4 Duties:
  3. 3. Resume 3

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