Personal Information
Organization / Workplace
London, United Kingdom United Kingdom
Occupation
Customer Experience Director
Industry
Technology / Software / Internet
Website
www.dancingmango.com
About
Marc is a passionate advocate of placing the customer at the heart of product development and championing lean and agile approaches for delivering new products to market at speed.
He has more than 15 years of experience in IT, user-centred design and customer experience with a focus on web strategy, programme definition and successful project delivery. He co-wrote the book "Agile Experience Design".
Tags
agile
customer
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it
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customer experience
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