Rabo Development Retail Distribution & Channel Strategies & Successes

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Recent presentation on banking distribution in markets where mobile is the sole channel, and other markets where mobile adds differentiation and service extension to other banking channels.

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  • Physical Banking Channels Branch Networks Self-Service Machines (ATMs, teller machines)Partnership Models & Agency Banking“Branchless” Banking with Bank-Owned Channels/PersonnelVehicle BanksContainer BankingFlash and Capacity-Management Service ChannelsVirtual Service ChannelsIVR Banking and Call-Centre Support / BankingInternet Banking (incl. Internet Banking Kiosks)Mobile BankingSMS Banking and Information Services for Consumers, Farmers, BusinessMerchant and Retail Payments, Support for the Supply-ChainEmail BankingPhysical MailTelevision BankingOther Value-Added Services
  • Physical Banking Channels Branch Networks Self-Service Machines (ATMs, teller machines)Partnership Models & Agency Banking“Branchless” Banking with Bank-Owned Channels/PersonnelVehicle BanksContainer BankingFlash and Capacity-Management Service ChannelsVirtual Service ChannelsIVR Banking and Call-Centre Support / BankingInternet Banking (incl. Internet Banking Kiosks)Mobile BankingSMS Banking and Information Services for Consumers, Farmers, BusinessMerchant and Retail Payments, Support for the Supply-ChainEmail BankingPhysical MailTelevision BankingOther Value-Added Services
  • Physical Banking Channels Branch Networks Self-Service Machines (ATMs, teller machines)Partnership Models & Agency Banking“Branchless” Banking with Bank-Owned Channels/PersonnelVehicle BanksContainer BankingFlash and Capacity-Management Service ChannelsVirtual Service ChannelsIVR Banking and Call-Centre Support / BankingInternet Banking (incl. Internet Banking Kiosks)Mobile BankingSMS Banking and Information Services for Consumers, Farmers, BusinessMerchant and Retail Payments, Support for the Supply-ChainEmail BankingPhysical MailTelevision BankingOther Value-Added Services
  • “Don’t interrupt your normal activities” or “keep doing what you were doing”.
  • Rabo Development Retail Distribution & Channel Strategies & Successes

    1. 1.          
    2. 2. ?
    3. 3. 
    4. 4.  
    5. 5. 
    6. 6. 
    7. 7.  NMB mobile 1. Balance Enquiry 2. Mini-Statement 3. Money Transfer 4. Prepaid Services 5. Other Services 6. Help
    8. 8. 
    9. 9. 
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    11. 11. 
    12. 12. 

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