Design and Critique for Challenging Problems

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Half-day workshop given at Big Design 2011 by Dana Chisnell and Yoni Knoll, teaching the design studio technique.

Half-day workshop given at Big Design 2011 by Dana Chisnell and Yoni Knoll, teaching the design studio technique.

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  • 1. Design and Critique forChallenging ProblemsJonathan Knoll@yoniDana Chisnell@danachis 1
  • 2. You read the bios in the program,right? 2
  • 3. The design studio technique Research Pre-work Present Critique 3
  • 4. Ungar & White 4
  • 5. Collaborative sketching 5
  • 6. Groups 6
  • 7. Goal:Ensure that all voters can voteas they intend 7
  • 8. Research 8
  • 9. Poor ballot design frustrates voters undermines confidence contributes to Election Day problems 9
  • 10. All voters are affected thousands of votes are lost or miscast all voting technologies are affected greater risk for some groups of voters 10
  • 11. Pre-work + personas 11
  • 12. 12
  • 13. Instructions 13
  • 14. Contests 14
  • 15. Propositions 15
  • 16. Sketch rough radical risky 16
  • 17. First timevoter18-24 years oldnot very politicalORmay be very political 17
  • 18. Low literacyvoterEnglish may be a secondlanguageUsually low education, with nocivics education 18
  • 19. ElderlyvoterMay have multiple disabilitiesto greater or lesser extentOR no disabilities at allLots of voting experience 19
  • 20. You 20
  • 21. Present + critique 21
  • 22. Critique: Ask questions why were the decisions made? how does it meet the goals? how does it not meet the goals? 22
  • 23. Receiving critique improvement, not judgement be a critic 23
  • 24. Activity present quickly critique quickly 24
  • 25. Break 25
  • 26. Constraints 26
  • 27. State laws Technology Expense History 27 http://www.flickr.com/photos/plemeljr/61432544/
  • 28. Classic problems splitting contests into different columns placing different contests on the same screen placing response options on both sides of names using arrows rather than bubbles on paper ballots leaving in disqualified candidates 28
  • 29. Better Ballots: Re-designed Ballot, Kewaunee CountyKeep contestsin samecolumn
  • 30. Better Ballots: Sarasota County, FL (2006)One Contest Per Screen for DREs
  • 31. Classic problems inconsistency in format and style not using shading, bold text not writing short, simple instructions placing instructions too far away not telling voters how to correct paper ballots 31
  • 32. Collaborative sketching 32
  • 33. Sketch best ideas from the group ideas that meet the goals 33
  • 34. Groups of groups Come together Pick a presenter 34
  • 35. Presentations + critique 35
  • 36. Collaborate 36
  • 37. Activity best ideas from the group ideas that meet the goals 37
  • 38. Wrap up Questions? 38
  • 39. Call to action 39
  • 40. Be apoll worker 40
  • 41. Observeelections 41
  • 42. Volunteer to proof ballotsand materials 42
  • 43. Use theaccessible system http://trace.wisc.edu/voting/ 43
  • 44. Join our projectsAIGA Design for Democracy UPA Usability in Civic Life 44
  • 45. Dana Chisnelldana@usabilityworks.nettwitter: @danachiswww.usabilityworks.com415.519.1148Jonathan Knolljonathan@infinityplusone.comtwitter: @yoniwww.infinityplusone.com 45