Beyond frustration: 3 levels of happy design
Upcoming SlideShare
Loading in...5
×
 

Beyond frustration: 3 levels of happy design

on

  • 3,026 views

Usability isn't just about eliminating frustration anymore. Let's look at pleasure, flow and meaning. (A talk from Midwest UX, April 10, 2011)

Usability isn't just about eliminating frustration anymore. Let's look at pleasure, flow and meaning. (A talk from Midwest UX, April 10, 2011)

Statistics

Views

Total Views
3,026
Views on SlideShare
3,021
Embed Views
5

Actions

Likes
1
Downloads
27
Comments
0

2 Embeds 5

http://speakerrate.com 4
http://us-w1.rockmelt.com 1

Accessibility

Categories

Upload Details

Uploaded via as Adobe PDF

Usage Rights

© All Rights Reserved

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Processing…
Post Comment
Edit your comment

    Beyond frustration: 3 levels of happy design Beyond frustration: 3 levels of happy design Presentation Transcript

    • 1Beyond frustration:3 levels of happy designDana ChisnellMidwest UX 2011@danachis #happy
    • 2
    • 3
    • 4
    • 5
    • 6 EN OK C E BR IEN XPERE
    • 7Usability isn’t just about eliminatingfrustration anymore.
    • 8If you want users to love your designs, fallin love with your users.
    • 9Lessons for designing for delight
    • 103 levels of happy experience designPleasure Flow Meaning
    • 111. Pleasure • Consideration • Anticipation of needs
    • 12
    • 13Houdini’sbirthday
    • 14Anniversary ofthe Eiffel Tour
    • 15Matt Groening’sbirthday
    • 16Swackettextendedforecast
    • 171. Evidence of Pleasure✤ Smiling✤ Exclamations, “Nice!” or “Got it!”✤ Behaving with infatuation
    • 18Cautions of Pleasure Habituation Distraction Disruption
    • 192. Flow • Challenge to skill • Plays on mastery
    • 20Quora
    • 21Activity of people orquestions you follow
    • 22
    • 23
    • 24
    • 25
    • 262. Evidence of Flow✤ Gratification✤ Feeling productive✤ Focused concentration✤ Energized✤ Stop talking✤ Empowerment✤ Key strengths tapped
    • 27Cautions of Flow Could translate as either engagement or frustration User control is key
    • 283. Meaning • Connectedness • Making a difference • Belonging • Virtuousness
    • 29
    • 30Zipcar.com
    • 31Zipcar.com
    • 323. Evidence of Meaning✤ Feeling of groundedness and morality✤ Feelings of compassion and empathy✤ Expansiveness, openness✤ Devoted, engaged✤ Long lasting glow
    • 33Cautions of Meaning Must be authentic, genuine
    • 34Go. Do good things.
    • 35Creating a remarkableexperienceversus a satisfactory oneis possible
    • 36PleasureFlowMeaning
    • 37How much happiness can youdesign in?
    • 38Where to learn more about thepsychology of happiness TED Talks: The psychology of happiness - Martin Seligman TED Talks: Play is more than fun - Stuart Brown TED Talks : Happy design - Stefan Sagmeister Flow: The Psychology of Optimal Experience, by Mihaly Csikszentmihalyi Emotional Design: Why We Love (or Hate) Everyday Things, by Donald Norman Happiness: A History, by Darrin M. McMahon
    • 39Where to learn more Dana’s blog: http:// usabilitytestinghowto.blogspot.com/ Download templates, examples, and links to other resources from www.wiley.com/go/usabilitytesting
    • 40ThankYou.Dana Chisnelldana@usabilityworks.netwww.usabilityworks.net415.519.1148