Business Writing Basics
Communication: 2  A giving or exchanging of information, signals, or messages as by talk, gestures, or writing 5  The art ...
Communication: Communication influences thoughts, feelings, and actions. Information merely informs Use the 80/20 Rule
80% Communication
20%
<ul><ul><li>Clear </li></ul></ul>Clarify what it is you intend before writing
<ul><ul><li>Clear </li></ul></ul>Clearly state your intent in the lead
<ul><ul><li>Clear </li></ul></ul>One topic per communication
<ul><ul><li>Clear </li></ul></ul>Provide supporting detail
<ul><ul><li>Edit! </li></ul></ul>Less is more, in many cases
<ul><ul><li>Strong thesis </li></ul></ul>If everything else is cut, will your message still be clear?
<ul><ul><li>Make points briefly </li></ul></ul>Don’t get hung on an issue
<ul><ul><li>Correct </li></ul></ul>Check the facts
<ul><ul><li>Correct </li></ul></ul>Do not rely on spell check
<ul><ul><li>Correct </li></ul></ul>Do not rush
<ul><ul><li>Correct </li></ul></ul>Dictionaries and thesauruses are the writer’s friends
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Business Writing Basics

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a very brief and basic refresher for improving written communication

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Business Writing Basics

  1. 1. Business Writing Basics
  2. 2. Communication: 2 A giving or exchanging of information, signals, or messages as by talk, gestures, or writing 5 The art of expressing ideas, especially in speech and writing Webster’s New World Dictionary, 3 rd ed.
  3. 3. Communication: Communication influences thoughts, feelings, and actions. Information merely informs Use the 80/20 Rule
  4. 4. 80% Communication
  5. 5. 20%
  6. 6. <ul><ul><li>Clear </li></ul></ul>Clarify what it is you intend before writing
  7. 7. <ul><ul><li>Clear </li></ul></ul>Clearly state your intent in the lead
  8. 8. <ul><ul><li>Clear </li></ul></ul>One topic per communication
  9. 9. <ul><ul><li>Clear </li></ul></ul>Provide supporting detail
  10. 10. <ul><ul><li>Edit! </li></ul></ul>Less is more, in many cases
  11. 11. <ul><ul><li>Strong thesis </li></ul></ul>If everything else is cut, will your message still be clear?
  12. 12. <ul><ul><li>Make points briefly </li></ul></ul>Don’t get hung on an issue
  13. 13. <ul><ul><li>Correct </li></ul></ul>Check the facts
  14. 14. <ul><ul><li>Correct </li></ul></ul>Do not rely on spell check
  15. 15. <ul><ul><li>Correct </li></ul></ul>Do not rush
  16. 16. <ul><ul><li>Correct </li></ul></ul>Dictionaries and thesauruses are the writer’s friends
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