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Le forme e gli strumenti della cittadinanza digitale

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Lezione tenuta presso la ASVI School for Management & Social Change …

Lezione tenuta presso la ASVI School for Management & Social Change
[Con il contributo di Donatella Solda]

Published in: Government & Nonprofit
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  • 1. LE FORME E GLI STRUMENTI DELLA CITTADINANZA DIGITALE Damien Lanfrey Sunday, August 3, 14
  • 2. OGGI • E-PARTICIPATION, PUBLIC ENGAGEMENT, NETWORKED ADVOCACY, COLLECTIVE ACTION... • Le tante radici concettuali della partecipazione • I dilemmi dell’e-participation • Un framework concettuale per comprendere e valutare la partecipazione • GLI STRUMENTI DIGITALI PER LA CITTADINANZA ATTIVA • Non solo “communities” e “crowds”: percorsi di partecipazione e “generative engagement” nell’era del Social Web • Un’esplosione di strumenti, ma un range di metodi • CASI PRATICI: LE PIATTAFORME COME AMBIENTE DI CO-PROGETTAZIONE DEL CAMBIAMENTO SOCIALE • Applicare il framework e abilitare percorsi di partecipazione • Non solo digitale: il lavoro organizzativo, il lavoro simbolico, le risorse • PROSPETTIVE Sunday, August 3, 14
  • 3. LETANTE RADICI CONCETTUALI DELLA PARTECIPAZIONE Sunday, August 3, 14
  • 4. LETANTE RADICI CONCETTUALI DELLA PARTECIPAZIONE Sunday, August 3, 14
  • 5. LETANTE RADICI CONCETTUALI DELLA PARTECIPAZIONE Radici politiche [Bennett, Coleman]: e-participation come nuova forma di cittadinanza, varie forme di cittadinanza Radici comunicative [Bimber, Shirky]: Every bit counts, communication = collective action Radici organizzative [Bennett, Earl & Kimport, Chadwick]: Online collective action as organizational change Radici filantropiche [Fine, Kanter]: Reinventare il nostro link con le piccole e grandi questioni sociali Radici conflittuali e di significato [Diani, Della Porta]: Social movement theories, alternative spaces, framing processes, mobilizing structures, political opportunities Macro-teorie [Benkler, Castells]: Online collective action as power-shifting (communicative and economic) Radici giuridiche [Bollier, Lessig]: Code as law, power of digital architectures/artifacts, remix Radici new media [Loader and Mercea, Manovich]: Social media, new modes of engagement, narratives, genres, new media theories Radici design [vari]: open design, p2p design, user-centred design, service design Radici innovation [Mulgan et al]: ibridità, iteratività, social impact, processo Sunday, August 3, 14
  • 6. I DILEMMI DELL’E-PARTICIPATION “VOICES FAILING TO BE HEARD” (Keen, 2007; Hindman, 2009) “LARGELY UNCHANGED HABITS” (Bimber, 2003, 2009) “PSEUDO PARTICIPATION” (Noveck, 2004) “THICK COMPETITIVE ELITISM” (Davis, 2011) “SLACKTIVISM” (Morozov, Gladwell) “CYBERPOLARIZATION” (Sunstein, Dahlberg) Sunday, August 3, 14
  • 7. outcomes and externalities outputs media and symbolic space modelling and organizational dimension, participation process pre-conditions to participation and motivations UN MODELLO PER DISEGNARE E VALUTARE LA PARTECIPAZIONE participation culture digital culture social needs and interests trustinformation organizational and institutional fitnessreachlivenessrichness activism and advocacy occasions & eventsdebate Sunday, August 3, 14
  • 8. NON SOLO “COMMUNITIES” E “CROWDS”: PERCORSI DI PARTECIPAZIONE Sunday, August 3, 14
  • 9. Collective action and social movements (Communities) (Holistic) (Agreeing first) (Heavyweight) Social change through community-building, cultural awareness and practice, collective behaviour, protest (Message-driven) Social change as information practice, peer-to-peer networking and collective intelligence (Network-driven) SOCIAL GOALS SOCIAL MOVEMENT, TRADITIONAL ADVOCACY ORGANIZATION, COALITIONS, GRASSROOTS MOVEMENTS TECHNOLOGY MASS GATHERING, PROTEST, EVENT, MANIFESTO, COLLECTIVE CLAIM PUBLIC ADMINISTRATION, ADVOCACY ORGANIZATIONS, INDIVIDUALS TECHNOLOGY COLLECTIVE INTELLIGENCE SOCIAL ISSUES SOCIALTASKS COMMUNITIESVS CROWDS Crowdsourcing and aggregative models (Crowds) (Agile) (Independent) (Lightweight) COLLECTIVE AWARENESS, AGREEMENT INFORMATION COMMONS Sunday, August 3, 14
  • 10. Collective action and social movements (Communities) (Holistic) (Agreeing first) (Heavyweight) Social change through community-building, cultural awareness and practice, collective behaviour, protest (Message-driven) Social change as information practice, peer-to-peer networking and collective intelligence (Network-driven) SOCIAL GOALS SOCIAL MOVEMENT, TRADITIONAL ADVOCACY ORGANIZATION, COALITIONS, GRASSROOTS MOVEMENTS TECHNOLOGY MASS GATHERING, PROTEST, EVENT, MANIFESTO, COLLECTIVE CLAIM PUBLIC ADMINISTRATION, ADVOCACY ORGANIZATIONS, INDIVIDUALS TECHNOLOGY COLLECTIVE INTELLIGENCE SOCIAL ISSUES SOCIALTASKS SOCIAL INNOVATION COMETEORIA DEL CAMBIAMENTO Crowdsourcing and aggregative models (Crowds) (Agile) (Independent) (Lightweight) COLLECTIVE AWARENESS, AGREEMENT INFORMATION COMMONS Social innovation (Process-rich, impact-driven) (Iterative) SOCIAL CHALLENGES ANY ORGANIZATION INCLUDINGTHE PRIVATE SECTOR, ESPECIALLY HYBRID TYPES TECHNOLOGY EMERGING METHODS, HYBRID ORGANIZATIONAL FORMS, PROCUREMENT MECHANISMS SOCIAL IMPACT ASSESSMENT REDEFINING SOCIAL PROBLEMS INTO CHALLENGES,THEN SOLUTIONS (ITERATIVE) Sunday, August 3, 14
  • 11. KIVA: MICROFINANZA ONLINE + SOCIAL LENDING Choice+ Money + Trust Journal updates + repayments First online P2P microfinance Person-to-person connection Teams, groups, or individuals loans Journals and repayments back Sunday, August 3, 14
  • 12. KIVA.ORG: IL CORE Sunday, August 3, 14
  • 13. KIVA.ORG COME “META-ORGANIZZAZIONE” Sunday, August 3, 14
  • 14. IL PERCORSO “TIGHT COMMUNITY” Sunday, August 3, 14
  • 15. IL PERCORSO “SOFT COMMUNITY” Sunday, August 3, 14
  • 16. “SOFT COMMUNITY” e “SOFT GOVERNANCE” Sunday, August 3, 14
  • 17. KIVA and EXISTING COMMUNITIES Sunday, August 3, 14
  • 18. IL PERCORSO “LEARN” Sunday, August 3, 14
  • 19. IL PERCORSO “INSTRUMENTAL” Sunday, August 3, 14
  • 20. IL PERCORSO INDIVIDUALE e “UTILITARIAN” Sunday, August 3, 14
  • 21. IL PERCORSOVOLUNTEER / AMBASSADOR Sunday, August 3, 14
  • 22. E COMUNQUE...“EVERY BIT COUNTS” Sunday, August 3, 14
  • 23. IL PERCORSO DI ADVOCACY “GENERATIVA” Case 1: Poverty2Prosperity Created by Scott, KivaFriends member Allows other Kiva users to make loans automatically to safe funds Fosters non-generative, simplified engagement Case 2: 101 Cookbooks Blog Created by Heidi , author of Cookbooks Posted on September 3rd, 2008 + instructions 763 lenders, 38,000$ in loans Case 3: Education Connections Created by Evelyn, KivaFriends member - Canadian school teacher, she created class programs for learning by lending with Kiva - Feedback discussions on KF + materials organized and aggregated through Kivapedia Sunday, August 3, 14
  • 24. KIVA.ORG COME “PERCORSI DI PARTECIPAZIONE” Sunday, August 3, 14
  • 25. UN’ESPLOSIONE DI STRUMENTI PER LA CITTADINANZA ATTIVA Sunday, August 3, 14
  • 26. CIVICTECH: UN’ESPLOSIONE DI STRUMENTI Sunday, August 3, 14
  • 27. CIVICTECH: UN’ESPLOSIONE DI STRUMENTI Sunday, August 3, 14
  • 28. CIVICTECH: UN’ESPLOSIONE DI STRUMENTI Sunday, August 3, 14
  • 29. CIVICTECH: UN’ESPLOSIONE DI STRUMENTI Sunday, August 3, 14
  • 30. ..MA I METODI SONO SEMPRE QUELLI Sunday, August 3, 14
  • 31. CASI PRATICI:APPLICARE IL FRAMEWORK E ABILITARE PERCORSI DI PARTECIPAZIONE LE PIATTAFORME COME AMBIENTE DI CO-PROGETTAZIONE DEL CAMBIAMENTO SOCIALE Sunday, August 3, 14
  • 32. Sunday, August 3, 14
  • 33. outcomes and externalities outputs media and symbolic space modelling and organizational dimension, participation process pre-conditions to participation and motivations A PILOT MODEL FOR DESIGN AND ASSESSMENT participation culture digital culture social needs and interests trustinformation organizational and institutional fitnessreachlivenessrichness activism and advocacy occasions & eventsdebate Sunday, August 3, 14
  • 34. thank you! dlanfrey@gmail.com @damienlanfrey Sunday, August 3, 14

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