or How to remove a duplicate profile on LinkedIn Hey! That’s my secret twin!
It Happens…and it can be fixed <ul><li>Has this happened to you? You’re working on your LinkedIn profile, look at the People You May Know box and your name is there! How did this happen? and What do you do? </li></ul>
Relax…and research <ul><li>First, click on the name and review the profile. Could it be a coincidence - someone with your same name? Is it a secret twin ? It happens in soap operas! (remember Viki Buchanan and Niki Smith?) </li></ul><ul><li>Okay. Kidding aside, you realize it is you. Most likely you accepted an invitation to join LinkedIn and never touched the profile again. </li></ul>
Solution #1 <ul><li>You can close your secret twin LinkedIn profile on your own – if you remember your email address and password connected to that profile. Click on Settings , then Close Your Account located in the Personal Information section. </li></ul>
Still need help? <ul><li>Because most people cannot remember the password and email address for the secret twin profile they are in a bind. Not to worry, gather a little information and LinkedIn can close your secret twin profile. </li></ul><ul><li>There’s a few easy steps to follow that I have mapped out with pictures. Hang in there, we’ll get this done </li></ul>
Solution #2: Ask LinkedIn for help <ul><li>Look up your secret twin profile on LinkedIn and make note of the web address in the Public Profile section. </li></ul>
<ul><li>Armed with your info, click on Help </li></ul><ul><li>In the search box type “ close account ” then click the search button </li></ul><ul><li>When the results appear so will a second tab titled Ask Customer Service . Click on it. </li></ul>
<ul><li>You are now on the Submit Your Question page. Fill in the required fields as follows: </li></ul><ul><ul><li>Email: enter the email address you use for your active LinkedIn account </li></ul></ul><ul><ul><li>Subject: enter “ duplicate account ” </li></ul></ul><ul><ul><li>Question: enter “ please close duplicate account created in error: <insert the web address of the profile you want closed> ” </li></ul></ul><ul><ul><li>Click Continue at the bottom of the page. </li></ul></ul>
Success! <ul><li>A confirmation screen will come up with a tracking number. Save this number. I expect it will take LinkedIn a week to complete your request. </li></ul><ul><li>LinkedIn continuously updates their website - If the steps have changed please let me know. </li></ul><ul><li>If you are successful shedding your secret twin please share your story with me! </li></ul><ul><li>If you’re stuck I’m here to help: Staci Daley: [email_address] </li></ul>
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