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Company Presentation<br />Fellow Consulting AG Ludwigstr. 21/Theresienstr. 6-8 80333 München<br />Tel: +49 (0) 89 288 90 5...
Agenda<br />Company<br />Tools and theideabehind<br />Social Networks<br />Google<br />Email Integration<br />Offline Clie...
Company<br />Tools and theideabehind<br />Social Networks<br />Google<br />Email Integration<br />Offline Client<br />Road...
Company – Facts<br />Joint venture ofsome of themostexperienced Oracle CRM On Premise and Oracle BI experts in Germany<br ...
Company – Focus<br />Completefocus on Oracle products<br />Oracle CRM On Premise (Siebel CRM)<br />Oracle CRM On Demand<br...
Company<br />Tools and theideabehind<br />Social Networks<br />Google<br />Email Integration<br />Offline Client<br />Road...
Theideabehindit – Social Networks<br />Information aboutindividualsis out of date nearly as soon as youget it. Whynotuseth...
Company<br />Tools and theideabehind<br />Social Networks<br />Google<br />Email Integration<br />Offline Client<br />Road...
Theideabehindit – Google (I)<br />Information aboutcompaniesisavailableforfree, up to date and areaspecificon Google Maps....
Theideabehindit – Google (II)<br />Google Mapscanbeused to visualizethelocations of yourcustomers, prospectsorleads<br />D...
Theideabehindit – Google (III)<br />Searchforcompanies and industrieslocalspecific in Google and syncthemdirectly to your ...
Theideabehindit – Google (IV)<br />Be informedaboutthelatestcompanyactivitiesusing Google News, Yahoo and Twitter<br />Get...
Company<br />Tools and theideabehind<br />Social Networks<br />Google<br />Email Integration<br />Offline Client<br />Road...
Theideabehindit – Email integration<br />Email integrationshouldbeautomatedwithouthaving to explicitly log intoyour CRM, w...
Company<br />Tools and theideabehind<br />Social Networks<br />Google<br />Email Integration<br />Offline Client<br />Road...
Theideabehindit – Offline Client (I)<br />Useyour CRMOD datawithoutinternetconnection<br />Access and maintainitfromwherev...
Theideabehindit – Offline Client (II)<br /><ul><li>Mustbeeasy to install, intuitive to use and individuallycustomizeable</...
Theideabehindit – Offline Client (III)<br />Close the loop<br />The link feature allows you to easily relate all kinds of ...
Company<br />Tools and the idea behind<br />Social Networks<br />Google<br />Email Integration<br />Offline Client<br />Ro...
RoadmapfortheCRM Gadget 2 Go <br />Nextstepsforthe<br />offline client<br />20<br />
Tools in thepipe – iGooglesupport<br /><ul><li>Integrate CRMOD Widgets in iGoogle
Campaign segmentation
Easily change layouts</li></ul>21<br />
Tools in thepipe – CloudIntegration<br />Offers easy Oracle CRM On Demand integration combined with the benefits of cloud ...
Company<br />Tools and the idea behind<br />Social Networks<br />Google<br />Email Integration<br />Offline Client<br />Ro...
Youreceive an Email thatisimportantforyour CRM activities<br />The Email isautomaticallyormanuallyforwarded to CRM Gadgete...
CRM Gadgetemailintegrationparsesthe Email forcontactinformation, automaticallyrelatesit to the right contact and opportuni...
In the CRM On Demandyoucansee additional informationavailableinsocialnetworks<br />Syncmissingdetailsdirectly to yourCRMOD...
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Fellow Consulting English 20100325

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Transcript of "Fellow Consulting English 20100325"

  1. 1. Company Presentation<br />Fellow Consulting AG Ludwigstr. 21/Theresienstr. 6-8 80333 München<br />Tel: +49 (0) 89 288 90 571 Fax: +49 (0) 89 288 90 45Web: www.fellow-consulting.de<br />
  2. 2. Agenda<br />Company<br />Tools and theideabehind<br />Social Networks<br />Google<br />Email Integration<br />Offline Client<br />Roadmap and tools in thepipe<br />Sample businesscase<br />Live Demo<br />2<br />
  3. 3. Company<br />Tools and theideabehind<br />Social Networks<br />Google<br />Email Integration<br />Offline Client<br />Roadmap and tools in thepipe<br />Sample businesscase<br />Live Demo<br />3<br />
  4. 4. Company – Facts<br />Joint venture ofsome of themostexperienced Oracle CRM On Premise and Oracle BI experts in Germany<br />Founded in January 2009<br />Headquartered in Munich<br />Currently 17 Employees (8 CRM Consultants, 2 BI Experts, 7 Developers)<br />In total morethan 60 years of Siebel CRM projectexperience<br />Some of thefoundershavestartedwithSiebel 98<br />Cross-industryexpertise and technicalknow-how(et alii Pharma, Telco, High-Tech, Finance, Automotive, Retail, Energy)<br />Fellow consultantshavebeen and still arekeyplayers in thebiggestSiebel On Premise Projects in Europe<br />4<br />
  5. 5. Company – Focus<br />Completefocus on Oracle products<br />Oracle CRM On Premise (Siebel CRM)<br />Oracle CRM On Demand<br />Oracle Business Intelligence (BI)<br />Oracle Database<br />Oracle Fusion Middleware und<br />Oracle Master Data Management<br />Started to developAdd-Onsfor Oracle CRM On Demand in February 2009<br />As „technology pioneer“ Fellow develops in the „Cloud“ and withstate of the art techniqueslike Adobe Air<br />Oracle Platinum Partner sinceJanuary 2010<br />5<br />
  6. 6. Company<br />Tools and theideabehind<br />Social Networks<br />Google<br />Email Integration<br />Offline Client<br />Roadmap and tools in thepipe<br />Sample businesscase<br />Live Demo<br />6<br />
  7. 7. Theideabehindit – Social Networks<br />Information aboutindividualsis out of date nearly as soon as youget it. Whynotusethemostcurrentinformation of socialnetworksin yourCRM?<br />Give a personal touch to your CRM data. See a face whenyoucall<br />Additional information (hobbies, interest,...) populated in socialnetworkscanbeveryusefulforsalesrepresentatives<br />Mustbeintegrated in CRM On Demand, simple to set up and intuitive to handle<br />7<br />
  8. 8. Company<br />Tools and theideabehind<br />Social Networks<br />Google<br />Email Integration<br />Offline Client<br />Roadmap and tools in thepipe<br />Sample businesscase<br />Live Demo<br />8<br />
  9. 9. Theideabehindit – Google (I)<br />Information aboutcompaniesisavailableforfree, up to date and areaspecificon Google Maps. Whynotutilizethis in CRM?<br />Syncmissingdataorvalidateexistingdata in your CRM withinformationavailable in Google<br />See whereyourcustomerislocated<br />Mustbeintegrated in CRM On Demand, simple to set up and intuitive to handle<br />9<br />
  10. 10. Theideabehindit – Google (II)<br />Google Mapscanbeused to visualizethelocations of yourcustomers, prospectsorleads<br />Dependingon thedegree of detail on themap, yourcustomersaredynamicallyaggregated to clusters<br />See whatareasare well developed, whichonesless<br />10<br />
  11. 11. Theideabehindit – Google (III)<br />Searchforcompanies and industrieslocalspecific in Google and syncthemdirectly to your Oracle CRM On Demand<br />Searchfor a specificbranch in a specificarea (e.g. pharmacies in London) and addthem as prospects<br />Generatecampaignlists in your CRM using Google localsearch<br />11<br />
  12. 12. Theideabehindit – Google (IV)<br />Be informedaboutthelatestcompanyactivitiesusing Google News, Yahoo and Twitter<br />Get a clearer picture of yourcompetitoror of a competingoffer<br />Differentiatemoreeasily and develop your uniqueness for your customers<br />12<br />
  13. 13. Company<br />Tools and theideabehind<br />Social Networks<br />Google<br />Email Integration<br />Offline Client<br />Roadmap and tools in thepipe<br />Sample businesscase<br />Live Demo<br />13<br />
  14. 14. Theideabehindit – Email integration<br />Email integrationshouldbeautomatedwithouthaving to explicitly log intoyour CRM, withouthaving to manuallycreateactivities, withouthaving to manuallycreateattachments<br />Automaticallyrelate Emails to the rightcontact and opportunityorservicerequest<br />Just in casethecustomerdoesnotyetexist in your CRM system, CRM-Gadget createsthecustomerautomaticallyafterreview<br />14<br />
  15. 15. Company<br />Tools and theideabehind<br />Social Networks<br />Google<br />Email Integration<br />Offline Client<br />Roadmap and tools in thepipe<br />Sample businesscase<br />Live Demo<br />15<br />
  16. 16. Theideabehindit – Offline Client (I)<br />Useyour CRMOD datawithoutinternetconnection<br />Access and maintainitfromwhereveryouare<br />Synchronizeitwithyour CRM On Demandwhenyouareonline again<br />16<br />
  17. 17. Theideabehindit – Offline Client (II)<br /><ul><li>Mustbeeasy to install, intuitive to use and individuallycustomizeable</li></ul>17<br />
  18. 18. Theideabehindit – Offline Client (III)<br />Close the loop<br />The link feature allows you to easily relate all kinds of data together<br />Establish relationships between Accounts, Contacts and Opportunities<br />Individual filters<br />Createyourownfiltersand<br />bookmarkthem as favorites<br />Layout Manager<br />Customizetheuserinterface<br />individuallyforyourneeds<br />Drag & Drop<br />18<br />
  19. 19. Company<br />Tools and the idea behind<br />Social Networks<br />Google<br />Email Integration<br />Offline Client<br />Roadmap and tools in thepipe<br />Sample businesscase<br />Live Demo<br />19<br />
  20. 20. RoadmapfortheCRM Gadget 2 Go <br />Nextstepsforthe<br />offline client<br />20<br />
  21. 21. Tools in thepipe – iGooglesupport<br /><ul><li>Integrate CRMOD Widgets in iGoogle
  22. 22. Campaign segmentation
  23. 23. Easily change layouts</li></ul>21<br />
  24. 24. Tools in thepipe – CloudIntegration<br />Offers easy Oracle CRM On Demand integration combined with the benefits of cloud computing<br />Features email processing, XML or Excel file parsing and a GUI with drag-and-drop capabilities that eases data mapping<br />Defineintegrationprocesses, adapters and mappings<br />22<br />
  25. 25. Company<br />Tools and the idea behind<br />Social Networks<br />Google<br />Email Integration<br />Offline Client<br />Roadmap and tools in the pipe<br />Sample businesscase<br />Live Demo<br />23<br />
  26. 26. Youreceive an Email thatisimportantforyour CRM activities<br />The Email isautomaticallyormanuallyforwarded to CRM Gadgetemailintegrationaddress<br />Sample businesscase (I)<br />24<br />
  27. 27. CRM Gadgetemailintegrationparsesthe Email forcontactinformation, automaticallyrelatesit to the right contact and opportunityorservicerequest in theCRM<br />Ifthecontactdoesn‘texistitsendsyou an Email back to validatethecontactdetails<br />Youvalidatethecontact and itiscreated in the CRM On Demand<br />Sample businesscase (II)<br />25<br />
  28. 28. In the CRM On Demandyoucansee additional informationavailableinsocialnetworks<br />Syncmissingdetailsdirectly to yourCRMOD data<br />Sample businesscase (III)<br />26<br />
  29. 29. Company<br />Tools and the idea behind<br />Social Networks<br />Google<br />Email Integration<br />Offline Client<br />Roadmap and tools in thepipe<br />Sample businesscase<br />Live Demo<br />27<br />
  30. 30. 28<br />Resources & Contact<br />Productpages<br /><ul><li>http://desktop.crm-gadget.com
  31. 31. http://www.crm-gadget.com
  32. 32. http://wiki.crm-gadget.com</li></ul>Contact us<br /><ul><li>sales@fellow-consulting.de
  33. 33. http://www.fellow-consulting.com</li>
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