The F Word... Fail

8,658 views

Published on

Slide deck to a presentation I gave at the 2013 IA Summit held in Baltimore, Maryland.

http://2013.iasummit.org/program/the-f-word-fail/

0 Comments
13 Likes
Statistics
Notes
  • Be the first to comment

No Downloads
Views
Total views
8,658
On SlideShare
0
From Embeds
0
Number of Embeds
3,489
Actions
Shares
0
Downloads
0
Comments
0
Likes
13
Embeds 0
No embeds

No notes for slide

The F Word... Fail

  1. There’s an eighthdirty word... FAIL@dafark8#FailBtrUX
  2. The F-Word... Fail Failure as a part of the design process David FarkasThe F-Word, FAIL IASummit April 2013 David Farkas @dafark8 #FailBtrUX
  3. I Failed 10:45AM - Last Day Philadelphia Design and Strategy TammanTech @dafark8 #FailBtrUXThe F-Word, FAIL IASummit April 2013 David Farkas @dafark8 #FailBtrUX
  4. #FailBtrUX
  5. Failure intransitive verb a: to fall short <failed in his duty> b: to be or become absent or inadequate <the water supply failed> c: to be unsuccessful; specifically :to be unsuccessful in achieving a passing grade http://www.merriam-webster.com/dictionary/fail?show=0&t=1359568111 http://hans.gerwitz.com/2011/03/07/fail-stamp.htmlThe F-Word, FAIL IASummit April 2013 David Farkas @dafark8 #FailBtrUX
  6. Mistake transitive verb a : to blunder in the choice of <mistook her way in the dark> b : to misunderstand the meaning or intention of http://www.merriam-webster.com/dictionary/mistake?show=0&t=1360945111 http://3.bp.blogspot.com/-v2vlvFk9lxI/Tz1N-wTEHoI/AAAAAAAAeYI/ZrR2uzz0iSc/s1600/dewey-defeats-truman.jpg 115The F-Word, FAIL IASummit April 2013 David Farkas @dafark8 #FailBtrUX
  7. Redefined, Failure a: a time of personal discomfort, or a time you feel you could have done better b: a bad day c: an instance or event where things when differently then plannedThe F-Word, FAIL IASummit April 2013 David Farkas @dafark8 #FailBtrUX
  8. Many types of failure
  9. Catastrophic Failures http://en.wikipedia.org/wiki/Space_Shuttle_Challenger_disasterThe F-Word, FAIL IASummit April 2013 David Farkas @dafark8 #FailBtrUX
  10. Embarrassing Failures http://thesassyswan.files.wordpress.com/2012/09/billy-madison.jpgThe F-Word, FAIL IASummit April 2013 David Farkas @dafark8 #FailBtrUX
  11. Social FailuresThe F-Word, FAIL IASummit April 2013 David Farkas @dafark8 #FailBtrUX
  12. Shocking Failures http://2.bp.blogspot.com/-IVV_liZdDJc/UAda-j6-xCI/AAAAAAAABbY/3Q1kmp_4Mhg/s1600/22.35.pngThe F-Word, FAIL IASummit April 2013 David Farkas @dafark8 #FailBtrUX
  13. Intentional Failures http://www.wired.com/images_blogs/underwire/2013/02/hackers-650x325.jpgThe F-Word, FAIL IASummit April 2013 David Farkas @dafark8 #FailBtrUX
  14. Day to Day Failures http://www.flickr.com/photos/jeffcutler/8297212605/sizes/o/in/photostream/The F-Word, FAIL IASummit April 2013 David Farkas @dafark8 #FailBtrUX
  15. Many Ways To Fail http://www.flickr.com/photos/cellardoorfilms/7620375382/sizes/m/in/photostream/ http://cbssanfran.files.wordpress.com/2013/02/fanscrushed.jpg?w=300The F-Word, FAIL IASummit April 2013 David Farkas @dafark8 #FailBtrUX
  16. Failure Experience “Experience is what you get when you didn’t get what you want” - Randy PauschThe F-Word, FAIL IASummit April 2013 David Farkas @dafark8 #FailBtrUX
  17. Experience (fail) has a Stigma http://www.theleadtype.com/wp-content/uploads/2012/04/Stooges-Nun.jpgThe F-Word, FAIL IASummit April 2013 David Farkas @dafark8 #FailBtrUX
  18. Sanitized Experiences http://www.flickr.com/photos/22750018@N05/4292418713/sizes/m/in/photostream/The F-Word, FAIL IASummit April 2013 David Farkas @dafark8 #FailBtrUX
  19. Raw ExperiencesThe F-Word, FAIL IASummit April 2013 David Farkas @dafark8 #FailBtrUX
  20. I Have Failed Experienced ✤ Presentations gone awry ✤ Timelines missed ✤ Failed meetings ✤ Arguments with clients ✤ Arguments with teammates ✤ Not meeting my own expectations ✤ Expecting the worst, not pushing myselfThe F-Word, FAIL IASummit April 2013 David Farkas @dafark8 #FailBtrUX
  21. Leads to Success “I have not failed 1,000 times. I have successfully discovered 1,000 ways NOT to make a light bulb” - Thomas EdisonThe F-Word, FAIL IASummit April 2013 David Farkas @dafark8 #FailBtrUX
  22. Objectified http://idsgn.org/images/objectified_peeler.jpgThe F-Word, FAIL IASummit April 2013 David Farkas @dafark8 #FailBtrUX
  23. Experience is good GREAT
  24. Sharing is even better http://www.flickr.com/photos/courosa/3708151311/sizes/z/in/photostream/The F-Word, FAIL IASummit April 2013 David Farkas @dafark8 #FailBtrUX
  25. Share!The F-Word, FAIL IASummit April 2013 David Farkas @dafark8 #FailBtrUX
  26. Learn from Others Failure Experience Type: Communication Failure Experience: Large client with rotating project team http://www.flickr.com/photos/dan4th/2402329882/sizes/l/in/photostream/The F-Word, FAIL IASummit April 2013 David Farkas @dafark8 #FailBtrUX
  27. Learn from Others Lessons: Document early and often Teach: Exercises and samples of clear/unclear documentation http://xkcd.com/1015/The F-Word, FAIL IASummit April 2013 David Farkas @dafark8 #FailBtrUX
  28. Experience Humility Failure Experience Type: Personal Failure Experience: Dropped the ball on a presentation with a major clientThe F-Word, FAIL IASummit April 2013 David Farkas @dafark8 #FailBtrUX
  29. Experience Humility Lessons: Assume nothing. Teach: Take time to prepare and review http://survivingtheworld.net/Lesson362.htmlThe F-Word, FAIL IASummit April 2013 David Farkas @dafark8 #FailBtrUX
  30. Build Trust Failure Experience Type: Social Failure Experience: Kickstarter got grief for not showing failed projects I found one!The F-Word, FAIL IASummit April 2013 David Farkas @dafark8 #FailBtrUX
  31. Build Trust Lessons: Be honest about your motivations and intent. Teach: Play ‘devil’s advocate’ http://garfieldminusgarfield.net/post/37933367386/g-g-the-book-g-g-on-facebook-g-g-on-twitterThe F-Word, FAIL IASummit April 2013 David Farkas @dafark8 #FailBtrUX
  32. Expose Process Failure Experience Type: Business Failure Experience: Project ended prematurely due to misalignment of expectations of process. http://www.flickr.com/photos/suburbanadventure/8240533220/sizes/h/in/ photostream/The F-Word, FAIL IASummit April 2013 David Farkas @dafark8 #FailBtrUX
  33. Expose Process Lessons: Don’t be sneaky and address concerns up front Teach: Environment of trust http://dilbert.com/strips/comic/2009-12-22/The F-Word, FAIL IASummit April 2013 David Farkas @dafark8 #FailBtrUX
  34. Consistency Failure Experience Type: Process Failure Experience: No formal process for the team or client to follow leading to srcabmle http://2.bp.blogspot.com/-HCatlRPRyCk/TbaBN8yAGQI/AAAAAAAAALg/ gHJx8ShWBOc/s1600/chutesladders.gifThe F-Word, FAIL IASummit April 2013 David Farkas @dafark8 #FailBtrUX
  35. Consistency Lessons: Don’t skimp on process Teach: Shadowing and learning from each other’s roles http://www.smbc-comics.com/index.php?db=comics&id=459The F-Word, FAIL IASummit April 2013 David Farkas @dafark8 #FailBtrUX
  36. Five Examples
  37. Your Turn
  38. Exercise 1 Gather ye’ sketchbooks ✤ Experience Type: Communication, Expectations, Business, Professional, Personal, Social, etc ✤ Experience: 3-5 sentences describing experience ✤ Lessons: 3-5 sentences describing lesson learned ✤ Teach: 2-3 sentences how you can teach this lesson to others (action, sample, etc)The F-Word, FAIL IASummit April 2013 David Farkas @dafark8 #FailBtrUX
  39. All characters appearing in this work arefictitious. Any resemblance to real persons,living or dead, is purely coincidental.
  40. Exercise 1 Gather ye’ sketchbooks ✤ Experience Type: Communication, Expectations, Business, Professional, Personal, Social, etc ✤ Experience: 3-5 sentences describing experience ✤ Lessons: 3-5 sentences describing lesson learned ✤ Teach: 2-3 sentences how you can teach this lesson to others (action, sample, etc)The F-Word, FAIL IASummit April 2013 David Farkas @dafark8 #FailBtrUX
  41. How Was It?
  42. Value of Experience Value of failing experiences Value of sharing failures experiencesThe F-Word, FAIL IASummit April 2013 David Farkas @dafark8 #FailBtrUX
  43. Failure can be cheap
  44. Learn to Fail Better “...I am convinced that unless I talk openly about what I’ve learned so far - unless I hold myself accountable in public - then the lessons will not last. I will lose the only consolation of my failure, which is the promise that I will not fail like this again. That I might, one day, find a way to fail better. ” - Jonah Lehrer http://www.jonahlehrer.com/2013/02/my-apology/The F-Word, FAIL IASummit April 2013 David Farkas @dafark8 #FailBtrUX
  45. Take It Home! • Share experiences with clients • Make it part of your presentations • Document document document! • Text Open workshops and brainstorming • Share discarded ideas • Write about it • Talk about itThe F-Word, FAIL IASummit April 2013 David Farkas @dafark8 #FailBtrUX
  46. FailBetterUX.Tumblr.ComThe F-Word, FAIL IASummit April 2013 David Farkas @dafark8 #FailBtrUX
  47. So Remember •Failure is a part of life •Don’t call it failure •We all do it •Discuss Experiences •Internally and with clients •Fail often and fast http://www.amazon.com/Everyone-Turtleback-Library-Binding-Edition/dp/0613685725The F-Word, FAIL IASummit April 2013 David Farkas @dafark8 #FailBtrUX
  48. Resources Mindfire: Big Ideas for Curious Minds, Scott Berkun Success Through Failure: The Paradox of Design, Henry Petroski Better By Mistake: The Unexpected Benefits of Being Wrong, Alina Tugend We Learn Nothing, Time Kreider Juice: The Creative Fuel That Drives World-Class Inventors, Evan I. Schwartz Smart Ways to Talk About Failure, http://philanthropy.com/blogs/the-giveaway/smart-ways-to-talk-about-failure/968 Various TEDtalks http://www.ted.com/talks/tags/failure Kickstarter Responds to “Hidden Failed Project” Claims http://techcrunch.com/2012/05/31/kickstarter-responds-to-hidden-failed-project-claims/ Jonah Lehrer, open letter apology http://www.jonahlehrer.com/2013/02/my-apology/ http://hadonejob.com Exploring the Al-Chet Prayer http://www.aish.com/h/hh/yom-kippur/guide/Exploring_the_Al-Chet_Prayer.html http://hadonejob.com/The F-Word, FAIL IASummit April 2013 David Farkas @dafark8 #FailBtrUX
  49. In Closing “An expert is a man who has made all the mistakes which can be made, in a narrow field” - Niels BohrThe F-Word, FAIL IASummit April 2013 David Farkas @dafark8 #FailBtrUX
  50. Thank You @dafark8 #FailBtrUX dfarkas@tammantech.com dafark8@gmail.comThe F-Word, FAIL IASummit April 2013 David Farkas @dafark8 #FailBtrUX

×