LET’S GET STARTED!
1. Log in to your Video Communication Center, and click the Contact Manager tab.
WELCOME TO THE TALK FUSION
CONTACT MANAGER TUTORIAL
With 24/7 access to your Video Communication Center and Contact Manager,
you can send Video Emails and Video Newsletters, invite participants to a Video
Conference or Live Broadcast with Talk Fusion CONNECT, and build your email lists
anytime, in just a few simple steps! You can also update your profile, upgrade your
Monthly Subscription Plan and customize your Automatic Opt-In Confirmation
Email, all from the same location in your Video Message Center!
2. This is your easy-to-use all-in-
one Contact Manager. Here, you
can add individual or groups
of contacts, create and edit
folders, upgrade your Monthly
Subscription Plan and more!
Let’s begin by personalizing
your account profile, and taking
a look at everything the Contact
Manager can do for you.
3. Click on the “Settings” icon
in the top right corner of your
Contact Manager, next to your
name. This will bring up the
4. Here you can add or edit
personal information like your
company name, email address,
phone number and account
password. To upload an avatar
image to your profile, simply
click the “Upload File” button,
choose an image of acceptable
size and format (JPG, GIF, PNG
no larger than 700k) and click
“Upload.” Once uploaded, you
can crop the image to your
satisfaction, or discard it and try
5. Your Contact Manager keeps a
real-time count of the number
of contacts uploaded by your
users. To see more detailed
information, or to add, delete or
edit users on your Talk Fusion
account, just click the “View
account users now!” link.
6. The Talk Fusion Monthly
Subscription Plan A
allows Executive and
Elite members to import
up to 1,000 individual email
addresses into your Contact
Manager, and Pro Pak
members to import up to
3,000 addresses. If you need
to import more contacts than
your Monthly Subscription
allows, you can easily
upgrade right from the
7. In order to provide you with the best possible
service while keeping deliverability high and
spam complaints low, Talk Fusion uses Double
Opt-In Confirmation. This just means that each
new contact you add is automatically sent an
email requesting that they confirm their desire
to be added to your mailing list.
8. Click on the “Single Contact”
icon at the top right of your
Contact Manager. This will
open the “ADD CONTACT”
pop-up. Simply enter your new
contact’s information, select
a destination folder, and click
“CREATE CONTACT.” (If you
have not created any folders,
your contact information will
automatically be stored in the
“Unfiled Contacts” folder.) Your
new contact will appear in the list
of “All Contacts” on the Contact
Manager’s main page.
In the body of your confirmation email,
just double-click on the text to enter
your message in the language of your
choice, then click the disk icon to save
your changes. When you are satisfied
with your custom message, just click
“Update Message,” or return to the
default text in English by clicking
While this process is completely automatic for your convenience, Talk Fusion offers you
the opportunity to customize the text of your confirmation email, and translate it into
the language of your choice! Just click on the link pictured to take you to your editable
Please note: New contacts will automatically be sent an Opt-In Confirmation email through Talk Fusion’s
Double Opt-In system. The contact’s status will appear as “Opt-In Pending” until they respond, at which
time their status will change to “Opt-In Confirmed.”
Now that you’ve seen everything you can do in your Contact Manager,
let’s begin creating and importing your contacts.
9. To import an entire list of contacts, click on the “Import Contact List” icon at the top right
of your Contact Manager. This will open the “Import Contact List” pop-up.
Be sure to prepare your list before attempting to import your contacts. For example, check
for complete email addresses (with “.com” included) and correct punctuation. The Contact
Manager asks for Name and Email Address columns, both of which are required. (A phone
number column is optional.)
Keep in mind the maximum Contact Folder size is 1,000 unique email addresses. You may
need to divide your contacts into groups or files of 1,000 to save time when importing.
Here, you have the ability
to upload a contact list
from Outlook Express,
Outlook or Microsoft
Excel as an .xls (Excel
1997-2003 format) file.
The “Import Contact
List” page includes
detailed instructions on
importing your lists. You
can also import your
Gmail, Yahoo or other
contact lists, once they
have been exported
to your computer and
saved as an .xls file.
10. For Excel, create a
contact list on your
computer in the
To ensure that
your data transfers
correctly, make sure to check your contact list for any apostrophes, commas or any
insufficient email addresses—such as missing the “.com”—before importing them into
your address book.
11. To import your .xls file, just click “Choose File” or “Browse,” depending on your browser,
and select the appropriate contact list (.xls file) from your computer. Then click Import.
12. Once you’ve imported
your file, if any
corrections are needed,
just click “Fix file and
import again.” Verify
the sample information
provided is correct—if
prompted, drag the
names of the columns
(Name, Email, Phone) to
the appropriate column.
When your list is the
way you want it, choose
a folder from the drop-
down list or type a new
folder name into the
blank box, then click
“Verified and ready to
You will see a message confirming
the number of contacts you have
imported and the name of the
folder where they are stored.
13. Now that your contacts have been added, you can search them, edit confirmed contacts’
information, group them into folders, remove them from your lists and more, all from your
It’s all right here:
To create a new
click the folder
icon above the
give it a name in
window, and Click “OK.”
View, edit or delete folders by clicking the box next to the folder, then clicking the appropriate
icon (Add, Edit, Remove) above the “Groups” window. When a folder is selected, all contacts
in that folder appear in the “Contacts” window.
To edit, remove, move or export and individual contact, just click the box next to the contact’s
name in the “Contacts” window, then click the appropriate icon above.
Now that you know how to import and manage your contacts, you can build, edit and maintain
your contact lists with ease! This is where the real fun begins—sending unique Video Emails
and Video Newsletters to your recipients, inviting guests to your presentations with Talk Fusion
CONNECT, and much, much more!
Managing your contacts has never been easier!
With 24/7 access and our comprehensive, easy-to-use
management solution, you can build your lists, maintain
your groups and engage your audience through
Video Emails, Video Newsletters and
Talk Fusion CONNECT with just a few clicks!