Microsoft Lync Online Overview - from Atidan - 200 level Presentation
 

Microsoft Lync Online Overview - from Atidan - 200 level Presentation

on

  • 1,037 views

 

Statistics

Views

Total Views
1,037
Views on SlideShare
799
Embed Views
238

Actions

Likes
0
Downloads
23
Comments
0

3 Embeds 238

http://www.atidan.com 219
http://atl-p1-s5-de021 10
http://atidan.com 9

Accessibility

Upload Details

Uploaded via as Microsoft PowerPoint

Usage Rights

© All Rights Reserved

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Processing…
Post Comment
Edit your comment
  • Slide Objective:Set context, discuss the status quo of enterprise communications, the impact consumerization has on the discussion and present the Microsoft vision for Unified Communications.Initial Build - Communications Today, Talking Points:Technology has brought us a very long way in terms of how we communicate in the business world. But as communication and collaboration technologies have evolved, they have done so independently, in parallel with one another, creating communication silos. In the meantime, the way we work is changing; business is operating at a faster pace and frequently across time zones. As a society we are more mobile, have greater access to technology outside of the workplace and have expectations to match. Today’s Information Workers are using a variety of products and services to meet all of these needs in their professional and personal lives. For most companies today, telephony and voice mail, e-mail, IM, audio conferencing, video conferencing, Web conferencing, and group communication tools all live in their own disconnected silos. Each has evolved a separate operating platform—often with proprietary third-party technology— separate clients, authentication, separate administration, and separate storage and compliance. Add to that all of the consumer oriented tools and services we are using in our daily lives - the result is an enormous headache for the end user, who has to remember separate phone numbers, account names, and passwords. Plus, these users have limited communication with each device—for example, not being able to make audio calls from their computers. Ultimately, their communication is disconnected, and their collaboration and innovation are hindered. These independent silos, which now encompass enterprise and consumer, have led to redundancies and inefficiencies for the IT administrator as well. It has become difficult and expensive to maintain them and to ensure each is in compliance with business and government regulations, is secure and manageable in the long term. Final Build - The Microsoft Unified Communications Vision, Talking Points:Microsoft® Lync® 2013 is an enterprise-ready unified communications platform. Lync connects hundreds of millions of people everywhere, on Windows 8 and other devices, as part of their everyday productivity experience. Lync reduces complexity by putting people at the center of the communications experience. Our goal is to integrate all of the ways we contact each other in a single environment— using a single client, identity – while providing businesses with the power to choose how they provision those services—whether on their own premises, as cloud services, or in a hybrid mode. Lync provides a consistent, single client experience for presence, instant messaging, voice, video and a great meeting experience. Lync delivers an experience that is differentiated from any other Unified Communications solution in the industry with best-of-breed integration in the Office family of apps. Lync users focus less on how to use the tools and direct their energy to meeting the needs of their business. With Lync as the UC platform, IT administrators are able to modernize their operations and simplify administration with Active Directory, common data store, and a shared set of archive and compliance tools, across multiple UC components (e.g. email and instant messaging).Note: Lync Online does not have Persistent Chat or Telephony, or voicemail. However, this slide can be used to set the stage on what Lync is overall. Later in the deck, there are specific call outs to what is in/out of Lync Online vs. on-prem.
  • Fastest path to unified communicationsIf customer has licenses as part of a suite, Lync Online is the fastest way to be collaborating and enjoying the meeting/communication features of LyncLync Online can be up and running quickly so customers can experience IM/PSafe and Secure:Globally redundant data centers in Americas, Europe, and APAC.99.9% uptime SLASecure: ISO27001, EU Model Clauses, HIPPA (Note: W15 is not FISMA certified yet)Multi-level security from physical to softwareManaged Infrastructure:Reduced CAPEX investmentsOutsource datacenter costs to Microsoft:AdministrationSecurityElectricityTransparent updates:Platform will be updated every quarterUsers will always be on the latest platformSoftware updates are transparent and seamlessAll transition is done on the backend first so user does not even know anything has changedUpdates can be delayed/fastracked depending on needSimplified administration:All management can be done from the unified O365 admin dashboardInstantly check on service issues and requestsView reports on Lync usage (Not released yet)PowerShell for automating tasks (Not released yet)E-discoverabilityDeployment flexibilityPure cloudHybrid scenarios – split domain (will be covered later)Multiple paths to move from W14 to W15Complement PBX deploymentsIn instances where the PBX cannot be replaced or there is an existing PBX contract that does not expire for a while, Lync Online adds functionality such as IM/P and audio/video conferencing on top of the PBX functionality. Lync Online is NOT a PBX replacement though.
  • Slide Objective: Articulate the vision for Lync Online. No Build - Use the pillars to articulate the investments and set-up the subsequent slides. Talking points:The vision for the next release of Lync builds upon the strengths of Lync 2010 while taking a broader view of how communications, data and human interaction can blend in order to drive connections among a diverse and distributed workforce. When animation, clean design and touch are layered in, the scenarios and user experience is elevated in new and engaging ways. The essence of Lync 2013 is captured in 4 pillars, or collections of investments:The first is Multiparty HD video & content sharing. Lync 2013 and Lync Online showcase advances in video and visual communications. “I see what you mean” takes on an entirely different meaning when colleagues and customers from down the hall, across town or around the globe can see each other’s gestures while hearing their tone - when working together in a Lync Meeting. The next release of Lync further delivers on the promise of “access anywhere”, ensuring that Lync is available anywhere a user has access to Windows 8 PC or tablet, mobile device or browser. Modern, mobile and web client investments allowLync to be where the users are, putting people at the center of communications and collaboration. And yet, with the diversity of platform, form factor and device support – the experience is familiar and engaging. Lync was built from the ground up to deliver identity-based communications– pivoting on a user’s identity rather than the old paradigm of using phone numbers as a proxy for a person. Lync Integration across Office apps enables “one-click” communications directly from within the productivity applications used by Information Workers everyday. Lync is integrated into Outlook, SharePoint, OneNote and other Microsoft applications, users do not have to leave their current application when they need to reach out to others. Lync breaks down solution silos and application boundaries making communication and collaboration natural and less complex. Federation with Skype unlocks the potential to bring all of these investments mentioned, and the rich communication and collaborations scenarios they enable - to hundreds of millions of users worldwide. Transition - Take a closer looks at each one of these investment areas
  • Value Proposition:Enable great meeting experiences & collaborationWith the new Gallery View, you automatically see everyone in the Lync Meeting via a continuous view of multiple HD video streams or photos. The video gallery scales to provide the best experience for a diverse set of scenarios including a point-to-point video call, a small group collaborative session or the presentation style sessions (small or large) – showing the most relevant people in the meeting at all times by bringing the 5 dominant speaker’s video “into focus” to the standing row (the top row shown here), and displaying the thumbnail photos of less active participants in the sitting rows (shownjust below). For Lync client users, the legacy audio conference call experience is transformed with the video gallery. Participants’ names are displayed with their video or photos, active speakers can be identified visually – without having to open the roster and search. The roster is accessible to view full contact card information if desired, but can be hidden to minimize distractions. Lync uses industry standards including H.264 SVC to enable the multiparty HD video experienceacross a range of device. The investment in H.264 SVC support enables each participant to receive a video stream that is optimized, in terms of quality, for their endpoint and network conditions. Photos replace video streams if the quality does not meet or exceed minimum standards – as defined by the IT administrator for Lync Server deployments and Microsoft for O365/ Lync Online.
  • Value Proposition: Enable great meeting experiences & collaborationWhen scheduling a meeting, the organizer can select a dedicated space, or create a new meeting room with a new ID and password. Customizing the meeting options allows the Lync Meeting to serve a unique set requirements, facilitate a more formal or structured meeting type, or manage the experience for the participants themselves. For example, if you have external participants, specific presenters, or confidential information to discuss, a meeting organizer might want to leverage the Lobby and create a more controlled meeting space.Depending on the type or sizeof the meeting, you can now decide if you want to mute the audience and allow or block video sharing when scheduling. These options are available on the Meeting Options page and are recommended for Lync Meetings with more than 20 participants. Presenters and organizers can even select and lock video of a designated or specific person in the meeting – essentially putting them in the “video spotlight” as the focus for everyone else in the meeting. During the meeting, presenters need to focus on their delivery and the participants – and not be distracted with “meeting administration”. Lync now uses “peeks” to provide more functionality with less clutter. Peeks are buttons that are revealed when you hover over certain areas of the Lync Meeting window. For example, hover over the monitor icon to see all of the options for sharing and managing content, hover over the telephone icon to see Mute or Hold options. Hover over the three dots on the right to see more options.
  • Value Proposition: Enable great meeting experiences & collaborationLync users focus less on how to use the tools and direct their energy to meeting the needs of their business. Meeting view options are designed to bring content and people together while optimizing the Lync Meeting experience for every individual participant’s needs. The meeting view is selected by the participant and visible only to them – each participant has control of their meeting view. Gallery View shows all the participants’ photos or videos. Speaker View shows the meeting content with the presenter’s video or photo in the lower right corner of the meeting window. Presentation View shows only the meeting content. You get a full view of the content, but you won’t see the participants. Compact View shows only the participants’ photos. Just hover over a photo to see their contact information.Gallery View and Speaker view are shown here to compare and contrast views only.
  • Value Proposition: Lync is familiar and engaging, across a variety of devices and platforms. With Lync Online, you have the option to utilize any of these clients. Highlight Lync 2013 Basic is free for P1, E1, E2, and all standalone Lync plans. See http://office.microsoft.com/en-us/lync-help/faq-for-using-lync-basic-with-office-365-HA103099561.aspx?CTT=3 for more information.
  • Value Proposition: Lync is familiar and engaging, across a variety of devices and platforms. Lync mobile clients enable users to make and receive calls using a single, consistent Lync identity and join Lync Meetings from a mobile device with a single touch while avoiding long numeric passcodes or PINS, from the native calendar application (or Lync Meeting tab on iOS).In CU4 and Mobile Wave 1, we delivered Lync on the Windows Phone and the iPhone - as well as iPad, Android phones and Symbian..Mobile Wave 1.5 released in June 2012 delivering a PPT viewing experience to Lync users joining a Lync Meeting from their iPad. The feature set continues to rapidly evolve in Lync 2013 timeframes with VoIP over wireless (WiFi, 4G, 3G) and video over wireless. Lync voice and video over IP experiences, including peer-to-peer (P2P) and Lync Meetings, will be supported on Windows Phone, iPhone and iPad. Attendee experiences toinclude application and desktop sharing for the Lync Metro style app and iPad are planned as well. VoIP and video over IP on Lync for Android smartphones will follow later in H1 CY 2013. There is no Lync Blackberry app at this time. It would have to be managed and developed my Blackberry itself.
  • Value Proposition: Lync is familiar and engaging, across a variety of devices and platforms. The Lync Web App allows PC and Mac users to join a Lync Meeting from within an HTML5-based browser, and delivers a full Lync Meeting experience, including multiparty HD video, voice over IP, instant messaging, desktop, application, and PowerPoint sharing. LWA eliminates the need to install client software by using a browser-based client to join and participate in Lync Meetings from a shared device or PC, internet café, a personal/ home device or kiosk. External clients, partners and customers can join Lync Meetings with Lync Web App – eliminating the need to download and install the Lync Attendee client previously shipped with Lync 2010.
  • Introduce Lync Room Systems* and the value proposition Customer research showed most businesses were not getting the best experience from collaboration-enabled conference rooms. For example, it can take almost 15 minutes to start a meeting with video and content. Time is money and to make organizations more productive, we set out to deliver a solution, one based on Lync and consistent with the principles of Lync as a unified communications platform. What is Lync Room SystemIt is Lync:Lync software on industry standard hardware. Single, unified meeting experience that supports IM, voice, video, and collaborationIt is easy to use: Familiar Lync user interface, start or join a meeting with a single click, easy to manage with intuitive meeting controls and always-on hardware with special management consoleIt connects people: Remote participants can easily see and hear the discussion and the content presented, easy to switch between presentersin-room and remote, up to 1080p multi-party video quality built-in to the experienceIt is easy to deploy: Simple provisioning through device accounts in Lync Server and Exchange Server (for Outlook scheduling), no transcoders or gateways required. Comprehensive solution sold by partners. * As announced at Lync Conference 2013, Crestron, Lifesize, Polycom, and SMART have announced their intent to bring Lync Room System products to market to meet the growing need for collaboration-enabled conference rooms.Partner announcements will disclose specifics regarding availability.
  • Value Proposition: Connect people, communications and the applications they use everyday The contact card is a dynamic resource that displays a contact’s high resolution photo, their presence, status note, location and organizational details and is consistent across Microsoft Office applications. Lync users see their contacts’ availability in real time, chat and quickly move between active conversations and Lync Meetings. When privacy or confidentiality is a concern, users can modify settings to show presence updates only to contacts in the buddy list. With the contact card, Lync users can bring together information from internal and external networks (e.g. SharePoint, LinkedIn and Facebook) into a single card for each person in the contact list. End users can initiate a call or instant message directly from the contact card based on a user’s presence. Contact management is simplerby enabling users to search and find contacts from the corporate address book and add federated contacts to a single contact list to connect with customers and partners.The Exchange Contact Store lights up all Office application, including Lync, allowing you to manage contacts from any Office application.
  • Value Proposition: Connect people, communications and the applications they use everyday With Lync, Information Workers use a single unified client to manage all communications including voice and video calling, multimedia conferencing and instant messaging. A simple instant message can be escalated to a Lync Meeting with video conferencing at any time, from the single unified client. Deep integration with Office apps enables instant communication and collaboration with colleagues, customers and partners - from directly within their most frequently used productivity apps. The communication cycles that are a vital part of everyday business are accelerated by enabling instant messaging, voice and video calling and spontaneous Lync Meetings directly from within Outlook, SharePoint and other business applications. Lync is part of the Office suite and has best-of-breed integration in the Office family. For example, PowerPoint presentations are shown "natively" in the Lync experience, providing the highest fidelity and performance possible.
  • Value Proposition: Connect people, communications and the applications they use everyday OneNote is now directly integrated into Lync for taking meeting notes and recording attendance. Whiteboard sketches and slide annotations can also be saved into OneNote notebooks. OneNote Share allows users in to create and share OneNote digital meeting notes within a Lync Meeting, reducing errors caused by later transcription and simplifying communication and follow-up. OneNote can be shared in prep for a meeting, during as a resource for content or a tool for note taking and afterwards – as a means of following and reporting status.
  • Slide Objective: Describe for the audience what makes Skype so unique: a huge and growing connected communitySkype’s mission is “To be the global communications provider that billions of people depend on everyday for sharing experiences” as set by Skype President Tony Bates.For hundreds of millions of customers around the world, Skype has brought down barriers for communication. Skype bridges people across multiple platforms, barriers of cost, device, distance, language, ability or location. Our technology is innovative, dependable, easy to use and affordable; so that families, friends, businesses, society can do things together in wonderful ways never before possible. This is what drives Skype.Skype has 254 million average monthly connected users (as of October 2012) At peak times approximately 40m concurrent users are logged in to SkypeSkype users generate 300 billion voice and video minutes annually, of which roughly 50% were videoAccording to Telecom market research firm Telegeography, in 2012 Skype-to-Skype calls comprised nearly 34% of total international calling minutes which includes PSTN and Skype to Skype calls. (as of February 2013)There are key attributes that distinguishes Skype’s brand in the marketplace:UniversalAvailable on everything: phones, computers, TV, the webUsable by everyone;800M+ people have downloaded SkypeAccessible everywhereSimple to useUsefulDiverse: even better functionality and utility, new ways to communicateEveryday habits: becoming essential in everyday communication occasions, not just once in a whileEveryone together: building on shared experiences, synchronous, shared experiencesWonderful Offerings that help users have experiences worth sharing Inspiring magical experiences Something people share with the people that matter most to themDemands little or nothing to participate, offerings are always free or low-costSkype brand is defined by its users and their experience of our products. Skype is for “doing things together whenever you’re apart.”Together with Microsoft this becomes even more achievable and enhances the experience we can bring to all of our users globally.
  • Value Proposition: Imagine new ways to collaborate with the worldMicrosoft’s acquisition of Skype was completed in October 2011 and Skype is now operating as an independent business unit at Microsoft. As Steve Ballmer and Peter Klein shared when announcing the acquisition, one of the fundamental value drivers was the Lync-Skype opportunity– the opportunity to connect a cloud of “consumer” users to enterprises in a secure, managed way that makes communicating with others with others easy and simple. Key scenarios include: Business-to-Business (supply chain, trading partners, temporary business arrangements), Business-to-Consumer (customer contact centers, recruiting, product support), and employee-to-family (mobile and traveling workforce)At the highest level, Lync and Skype are very complementary. Connecting to Skype endpoints from Lync will enable rich communication with hundreds of millions of people from business-grade tools, reduce costs through simplification and integration, and allow IT to take control of consumerization of IT while giving employees what they want. Skype brings its customer base, products, and peer-to-peer network; Lync has been designed from the ground up for the enterprise, with its full range of enterprise-class features and IT Pro focus. Integrating Skype across the Microsoft portfolio is an ambitious effort and a long-term investment. Ultimately, Skype will become an essential ingredient across the Microsoft portfolio of products and will positively impact the character and the bottom line of every division in the company. In the near term, federation with Skype will allow Lync 2013 users to connect to anyone on Skype, enabling communication with hundreds of millions of people around the world. Capabilities will include: PresenceInstant Messaging Voice We intend to go beyond these capabilities and unlock the full value of Lync and Skype together, with video as our next priority. Bringing Skype into the Microsoft family strengthens the Lync value proposition for businesses of all sizes, and Microsoft remains as committed as ever to enterprise Unified Communications. Publicly announced for a June release timeframe.
  • At Lync Conference, Tony Bates publiclyannounced the following directional goals for Lync Online: http://blogs.technet.com/b/microsoft_blog/archive/2013/02/19/re-humanizing-communications-from-the-living-room-to-the-boardroom.aspxEnterprise voice in the cloud. Add enterprise voice support to Lync Online/Office 365.Lync meetings. Add structured meeting support to Lync Online enabling remaining Live Meeting customers to fully transition to Lync.Video connectivity and interoperability. Make rich video more pervasive and accessible by adding video to Skype + Lync connectivity and native interoperability between Lync and 3rd party VTCs.
  • Lync today supports on-Premises and Cloud deployments, and supports interoperability between on-premises Lync deployments and Office 365. In Lync 2013, we will be updating the Server and the service will provide users with more choice in terms of how they deploy.On premises: Lync can be deployed “on premises” configuration, just as it has in Lync 2010 This deployment approach supports customer premises deployments and Private Cloud deployments via license mobilityCloud: Lync Online– standalone or as a part of an Office 365 suite– will continue to be available and will get the advantages of the feature and manageability improvements we deliver as part of Lync 2013Hybrid: New in the Lync 2013 timeframe, enterprises will be able to split users between Lync Server 2013 and Lync Online, while keeping the same single domain name for all the users easing migration scenarios, especially where customers are eager to take advantage of the value of cloud services but where a portion of their users cannot move from an on premise deployment to the cloud.
  • PBX replacement features include: Branch Survivability, Sophisticated Calling & Networking Policy, Automated Call HandlingRequirements for split domain:Split-domain interoperability leverages the federation feature; federation must be enabled for the on-premise deployment.Requires tenant on the latest version for O365.All workloads for a given user handled in one environment.Requires Lync Client 2013 for users migrated to Lync Online.Does not work with OCS.
  • Conceptual deployment of Lync Online.Contoso has a user on premises who connects to Lync Online through the internet.Contoso also has a remote user who may be working from home or a coffee shop who connects to Lync Online through the internet as well. These two users can freely collaborate using Lync Online services. Also, it should be noted, both users have access to the same features so there is no difference sitting on-premises or working remotely.We have one of Contoso’s partners, customers, clients, etc. (Fabrikam) who has implemented Lync Server 2013 (on-prem). Either Contoso user can communicate with the Fabrikam user via Lync Online, assuming the security policies of both companies has allowed for federation.Lastly, we have a Skype user who either Contoso employees can also communicate with.Note: Lync Online federates with Lync Server 2010 & 2013, OCS, and Skype. It does not federate with XMPP or Sametime.
  • This goes into some of the big areas where there is still parity between Lync Online and Lync Server.IM/P:Not available online:Persistent ChatSkill search in SharePointFederation With Yahoo, AOLXMPP GatewayConferencing:CAA PSTN Dial-In in Meetings is NOT availableACP PSTN Dial-In in Meetings is available
  • Datacenters:Geo-redundant data centersLocations in Americas, Europe, and APAC 99.9% uptime Service Level Agreement (SLA)Secure infrastructureBuilt from the ground up to be environmentally sustainableFocused on last-mile excellenceLync W15 is not FISMA certified yet. Going through the process
  • There is a whole other presentation on O365 security on onramp.

Microsoft Lync Online Overview - from Atidan - 200 level Presentation Microsoft Lync Online Overview - from Atidan - 200 level Presentation Presentation Transcript

  • Unified communications platform Enterprise-ready
  • Video gallery HD video or high resolution photos of attendees H.264 SVC support Personalized collaboration experiences Intuitive controls Consistent and familiar clients Immersive experience optimized for touch Mobile client experiences designed for the device Lync Web App for browser access to meetings Single identity across business and social applications Shared contact card Communicate directly from within Office OneNote Share SharePoint integration Communicate with anyone on Skype Share rich presence information Secure and archived Instant Messaging Peer to peer voice
  • Enable great meeting experiences & collaboration
  • Enable great meeting experiences & collaboration
  • Enable great meeting experiences & collaboration
  • Lync is familiar and engaging, across a variety of devices and platforms
  • Lync is familiar and engaging, across a variety of devices and platforms
  • Lync is familiar and engaging, across a variety of devices and platforms
  • • Familiar Lync Meeting experience extended to the conference room • Easy to setup, join and manage • Simple to deploy • Developed by Microsoft as a Lync endpoint • Delivered by partners as a packaged solution
  • experiences Lync is familiar and engaging, across a variety of devices and platforms
  • Connect people, communications and the applications they use everyday
  • Connect people, communications and the applications they use everyday
  • Connect people, communications and the applications they use everyday
  • 300mconnected users ~50%of all Skype-to-Skype minutes include video 34%of international calling minutes (combining PSTN and Skype-to-Skype) are Skype-to- Skype minutes >300bnminutes of video and voice minutes 40mconcurrent users TO BE THE GLOBAL COMMUNICATIONS PROVIDER THAT BILLIONS OF PEOPLE DEPEND ON EVERY DAY FOR SHARING EXPERIENCES.
  • Communicate with hundreds of millions of people with presence, IM and voice
  • IM/Presence Lync Meetings Federation Media Controls Enterprise Voice • No persistent chat • Attendee limit: 250 vs. 1000 • Partner ACP needed for dial-in PSTN conferencing • No Sametime or XMPP federation • No QoS, call admission control (CAC), and media bypass • No enterprise voice capabilities LyncServer LyncOnline LyncOnline Exceptions          
  • Enterprise voice in the cloud Structured meeting support Video connectivity and interoperability
  • Office 365, Lync Online Partner-hosted multi-tenant Lync Online Lync Server Private cloud / dedicated Lync Server Single domain & directory Users split – server / online Lync Hybrid
  • Lync Server Lync Online
  • Migrate with little or no disruption to existing services On-prem Cloud Pilot Lync Online with a subset of users at low risk Hybrid/split-domain scenario Enterprise voice through Lync Server 2013 or PBX Utilize Lync Online for IM/presence and audio/video conferencing Maintain email and other services on-premises Enterprise voice through PBX Utilize Lync Online for IM/presence and audio/video conferencing Email and other services in the cloud via O365 Enterprise voice through PBX All workloads on premises All workloads in the cloud Communication/Collaboration/Meetings Productivity Enterprise voice
  • Enable and improve mobile productivity Communicate in real time with colleagues, customers and partners from virtually anywhere Enable new ways of collaboration with voice & video using a single unified client Share ideas and keep teams in sync Reduce costs related to video conferencing, telephony and travel Reduce costs through simplification and consolidation Manage with common and familiar tools Reduce total cost of ownership with integration and shared infrastructure Accelerate adoption of online services Reduce IT operations costs Enables a path to unified communications – following a customer’s blueprint
  • Free trial offer: office365tidan.com
  • Lync Server User Lync Online User Internet Contoso Microsoft Datacenter Remote Lync Online User Fabrikam Lync Server 2013 PBX Public Switched Telephony Network (PSTN)
  • Feature area Feature Lync Server 2013 Lync Online Multi-tenant Instant Messaging Persistent chat Conferencing Meeting attendee capacity 1000 250 Dial-in PSTN Conferencing Partner ACP service needed Federation IBM Sametime Federation XMPP Federation Media Controls QoS Call admission control (CAC) Media bypass Voice Enterprise Voice
  • Lync-to-Lync calling Lync-to-Phone calling Enterprise calling features Easy to use features Connecting everywhere Superior audio/video experience PSTN-connectivity thru syndication partners only Not available with Lync Online   
  • $3bn+ investment in cloud infrastructure Dark Fiber between hubs with multiple international edge points ISO27001, EU Model Clauses, HIPPA DC, physical, software Benchmark setting Power Usage Effectiveness (PUE)
  • SECURITY MANAGEMENT NETWORK PERIMETER INTERNAL NETWORK HOST APPLICATION DATA USER FACILITY Threat and vulnerability management, monitoring, and response Edge routers, intrusion detection, vulnerability scanning Dual-factor authentication, intrusion detection, vulnerability scanning Access control and monitoring, anti-malware, patch and configuration management Secure engineering (SDL), access control and monitoring, anti- malware Access control and monitoring, file/data integrity Account management, training and awareness, screening Physical controls, video surveillance, access control
  • Cloud identity (no AD Sync) Smaller org without on-prem AD + No servers required on-prem - Two sets of credentials Cloud identity with AD Synchronization Medium/Large org with on-prem AD + Users/groups mastered on-prem - Differing password policies - No SSO Federated identity (SSO) Larger enterprise with on-prem AD + On-prem password policy + Enables hybrid scenarios - HA ADFS deployment required
  • Federation options Suitable for educational organizations j Recommended where customers may use existing non-ADFS Identity systems Single sign-on Secure token based authentication Support for web clients and outlook only Microsoft supported for integration only, no shibboleth deployment support Requires on-premises servers & support Works with AD and other directories on-premises Shibboleth Works with AD & Non-AD Suitable for medium, large enterprises including educational organizations Recommended option for Active Directory (AD) based customers Single sign-on Secure token based authentication Support for web and rich clients Microsoft supported Works for Office 365 Hybrid Scenarios Requires on-premises servers, licenses & support Works with AD Suitable for medium, large enterprises including educational organizations Recommended where customers may use existing non-ADFS Identity systems with AD or Non-AD Single sign-on Secure token based authentication Support for web and rich clients Third-party supported Requires on-premises servers, licenses & support Verified through ‘works with Office 365’ program Works for Office 365 Hybrid Scenarios Works with AD & Non-AD
  • Lync Online User Microsoft Datacenter Lync Online Pool v1 ServiceUpdate Lync Online Pool v2