Atidan Extranet To Optomize Business Dec 6 2011.3
 

Atidan Extranet To Optomize Business Dec 6 2011.3

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Creating Competitive Advantages, Cost Reductions & Business Growth Through Extranets:...

Creating Competitive Advantages, Cost Reductions & Business Growth Through Extranets:

Some key questions for thought around improving business opportunities with extranets might be:
 
How do I currently monitor my organization’s potential supply chain inefficiencies? How do I keep inventory levels of new and existing product lines synchronized with the demands of my customers and the availabilities of my vendors?
How do I interact effectively with my loyal customer base? How quickly do I react to changes in trends and at the same time maintain a strong level of customer loyalty to keep my competitive advantage in the marketplace? How do I provide customers targeted goods or services? How do I explore new markets with my existing customer base to determine new product and services feasibility?
How do I extend self-service strategies more effectively to my customers in order to reduce operational costs? How do I routinely improve the customer experience and create efficient process flows to help my employees better serve our customer base?
How do I share business resources with my valued partners? How do I limit my cost and risk by effectively collaborating with my partners and reduce the time and effort to perform routine operations?
Am I involved with any initiatives to enhance mobile capabilities across the enterprise user base? How does our mobile sales staff quickly respond to customers’ needs from remote locations?
What is the process to securely extend external access to remote employees? What is the overall plan to maximize employee productivity and reducing my overhead costs?

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  • DurationOpening introduction slide from    Most organizations today make extensive use of Intranets (internal) for employee resource sharing and Internets (external) for customer sales and marketing but the idea of an organization Web site, open to selected outsiders, is a relatively new one for the majority of businesses. I would like to talk to you today on how business value is being realized with extranet deployments. Sound bite / Key Value Statement TransitionI imagine good place to start is to focus a bit on your strategies around extranets.  Next SlideExtranet Business Optimization
  • Duration1 - 2 minutes Slide Purpose/ObjectiveOrganizations have several opportunities to grow their business, reduce cost and risks and create and maintain a competitive advantage through extranet deployments. The following is a list of talking points that will help focus attention on specific opportunities around extranet business goals.  Slide Script/Main StorylineOrganizations have several opportunities to grow their business through extranet development. Let’s explore some areas of opportunity that you may be or already have considered or currently employ for your organization’s extranet:Some key questions for thought around improving business opportunities with extranets might be: How do I currently monitor my organization’s potential supply chain inefficiencies? How do I keep inventory levels of new and existing product lines synchronized with the demands of my customers and the availabilities of my vendors?How do I interact effectively with my loyal customer base? How quickly do I react to changes in trends and at the same time maintain a strong level of customer loyalty to keep my competitive advantage in the marketplace? How do I provide customers targeted goods or services? How do I explore new markets with my existing customer base to determine new product and services feasibility?How do I extend self-service strategies more effectively to my customers in order to reduce operational costs? How do I routinely improve the customer experience and create efficient process flows to help my employees better serve our customer base? How do I share business resources with my valued partners? How do I limit my cost and risk by effectively collaborating with my partners and reduce the time and effort to perform routine operations? Am I involved with any initiatives to enhance mobile capabilities across the enterprise user base? How does our mobile sales staff quickly respond to customers’ needs from remote locations?What is the process to securely extend external access to remote employees? What is the overall plan to maximize employee productivity and reducing my overhead costs? Sound bite / Key Value StatementWe have asked some focused questions about your strategies for optimizing your business processes when interfacing with your customers, vendors, partners, and employees. Extranet strategies work with your internet and intranet strategies to unify your business goals. Transition Extranets are designed specifically to address all of these types of questions. Let’s explore a bit more about the benefits extranets bring to your organization’s internal stakeholder groups and how these groups interact together to execute on their business goals.  Next SlideExtranet Stakeholder Goals
  • Duration2 Minutes Slide Purpose/ObjectiveThis slide is intended to share the value of extranets and how extranets hold a different focus for different team members inside organizations. It should be noted that all the focus naturally diverts to Technical Managers to apply a consistent and easily maintainable platform that meets all stakeholder expectations. This will serve to highlight the importance of the role of TDMs for organizations considering extranets.  Slide Script/Main StorylineAs a business owner, you may ask: “Isn't an extranet way too fancy and way too expensive for my needs”?  If you have little need for information sharing or collaboration in route to preparing your product or service for sale, you probably don't have any use for an extranet. On the other hand, if you:Sell to larger businessesWork in project teamsCollaborate with partners, vendors or suppliersMarket directly to customers You will be able to provide solutions that will address the business goals of the target groups inside your company. Here are some of the advantages of extranets for your stakeholder groups:As a single, central hub for large numbers of people, an extranet can significantly reduce the lines of communications between different parties, including major customers, increasing productivity and saving time for your information workers. A central record between collaborating parties, reducing errors in communication and decreasing the risk of costly lawsuits. An extranet can be equipped with Web cameras and multimedia devices, to keep everyone up to speed on, say, the most current status of a construction project.An extranet is increasingly considered a vital tool for B2B companies ramping up their e-business infrastructures. In fact, if you have large business customers, they may soon expect you to have an extranet. Extranets can be vital in soliciting customer feedback for a loyal consumer base. What is the cost? More than 100 companies offer extranet solutions today, ranging in price from free to thousands of dollars, and ranging in clientele from one-person "free agents" to huge businesses. Many providers will host your extranet site or sites as well.  Stakeholder FocusStakeholders inside your organization have differing goals for business success according to their areas of responsibility: -Executive Leadership looks more at the “big picture” for extranet success and how it can react to market demands to enable business growth, open strategic opportunities, protect and ensure regulatory codes and legal requirement compliance and reduce cost by increasing efficiencies inside the organization. -Information Workers are on the front line and are most interested providing flexible customer support with familiar and friendly tools that may require dynamic applications to better serve their customer needs. Access to all knowledge bases with the ability to share information easily with outside groups is vital to achieve their success metrics.   -Technical Management Teams - Both the Executive Leadership and Information Workers however, strongly rely on the Technical Management Teams to provide them with the tools and views into the organization’s business processes that will allow each respective group to optimize their efforts to reach their respective goals. Technical Managers are ultimately responsible for achieving the leadership goals by enabling the information workers with the necessary tools. These tools for extranets can encompass:Flexible content management strategiesExtended search capabilities for both internal and external resourcesSolid dependable infrastructure with guaranteed availability windows (Improved Service Level Agreements – SLAs)  This reliance on technical managers represents the core of success for extranets. Sound bite / Key Value StatementExtranets adds immediate and lasting value to organizations by delivering solutions that specifically address the goals of the stakeholders which will contribute to company growth as well as offer competitive advantages in the marketplace. TransitionLet’s evaluate the scope of extranets and the business drivers that are moving organizations to adopt this type of technology. Next SlideBusiness Extranets Reference: http://www.microsoft.com/smallbusiness/resources/technology/business-software/extranet-benefits.aspx#HowaprivateWebsitecouldhelpyourbusiness
  • Duration 1 - 2 Minutes Slide Purpose/ObjectiveThis slide is intended to serve as a deeper view into the scope of extranets and the potential opportunities for businesses to increase productivity of employees and extend customer service capabilities. It provides some background on extranets and their increased usage over the recent past. It will serve to introduce and solidify the three (3) main business goals for extranet deployments which will be the underlying theme for this entire presentation:Establish and maintain a competitive advantageReduce both the cost and risk of doing businessProvide business growth opportunities Slide Script/Main StorylineAn extranet is an internet site restricted to the external audiences that a company chooses. An extranet's access privileges might be restricted to a few outside partners, a project team that spans more than a dozen businesses, or to hundreds (or thousands) of customers worldwide. In fact, one extranet could have several "sub-Web sites," each serving a different combination of groups. Extranets started back in the mid-1990s as B2B transactions focused mainly inside financial organizations. It grew in later years to include “organization to vendor” secure information sharing and now has become almost indispensible as a customer self-service solution option. If you are not convinced… count the number of different credentials that you currently use to access extranets. Today as consumers we access everything from financial sites, travel sites and shopping networks.   The consumer expectation normally is that if you have a site on the internet then you should have a complementary extranet site as well that will securely filter or distill your services to match customer needs. Extranets have now been extended to include partners, customers and employees.These additional extranet audiences assist businesses in reducing cost and increasing profitability but have added a level of complexity to deployments that must be carefully evaluated by TDMs.As we have mentioned, Technical Decision Makers (TDMs) are expected to evaluate technology initiatives against the leadership goals to assess the benefits:Will this technology offer my organization a competitive advantage? Will this technology reduce my cost (and risk)? Will this technology grow my business? Take a look at some typical situations for extranets that focus on these business goals:Say you run an advertising agency, and need to communicate constantly with your clients to hammer out the right creative strategy or the appropriate graphics. Or you are a retailer that is dependent on a partner for delivery of goods that will not exceed your capacity for inventory storage.Or your company has extensive remote sales employees that need to access critical product information inside your system for presentations at customer sites.  These are just a few examples of where an extranet could save you time and money, and make your business considerably more efficient. The good news is that creating such sites is no longer a high-tech task — companies are now offering solutions that make it easy to build extranets and set preferences for information and access privileges.  Sound bite / Key Value StatementAll technology initiatives must deliver valuable ROI before they can be considered. There used to be clear distinguishing characteristics between internets, intranets and extranets and their functionality. Now with extranets, there is a blending of all three. Extranets are becoming a vital part of doing business with many diverse external groups to offer competitive advantages, business growth and cost reduction. TransitionLet’s take a deeper look at some more common scenarios that could help you achieve your business goals. We will evaluate the challenges and the benefits of each of these scenarios. Next SlideBusiness Challenges – Extranet Benefits
  • Duration3 minutes Slide Purpose/ObjectiveThe purpose of this slide is to help the audience understand the benefits of extranets by identifying specific challenges that all organizations may face in maintaining a Competitive Advantage, Cost Reductions and Business Growth.Slide Script/Main Storyline-Competitive AdvantagesA significant part of maintaining a competitive advantage can be focused on your business relationship with your partners. Proactive organizations actually expect their partners to be accountable for the success of the organization. This “success ownership” model is actually the fine line that distinguishes partners from vendors. The partnership synergy is best maintained if both parties are able to conduct business easily and each is aware of their progress on mutual initiatives. Secure real time sharing of business intelligence across these organizational boundaries helps both companies maintain their accountability to success and competitive advantages within their respective markets.Most organizations now maintain a global presence, if not, then at a minimum a national presence. This presents limitations around the ability to conduct business over an expanded workday and schedule meetings against time and language barriers. These global or regional obstacles are easily addressed by a singular collaborative platform where users author and contribute resources convenient to their virtual day.  Having a solution that overcomes the language barriers speaks volumes to the added value to extranet deployments.  Since an organization may maintain several competitive partner relationships, resource security is paramount to maintaining trust. Isolating and protecting data such as pricing analysis, conference planning, shared partner performance dashboards, project tracking, and compliance reviews are critical.  Enhanced partner synergy directly impacts the customer experience as well as the organization’s bottom line. -Cost ReductionCost reduction is best translated to improving and streamlining internal processes with partners and vendors. This would include resource sharing in an enterprise fashion on pricing and new product offerings. These types of processes are often subject to internal organizations approvals and red tape. Having a single collaborative location to share resources and plan project management around new joint initiatives that could be workflow enabled speeds the time to market and cuts the effort and time by employees to process relevant information.  An increasing number of organizations are using extranet technology to work with their customers to reduce basic assistance calls and even formulate changes or improvements in product build and quality. Self-help can have a major impact on costs and is actually preferred by customers. Providing downloadable support or products, as seen in the music industry, can reduce the cost of manufacture and distribution. Web 2.0 has delivered the idea of self-service. Users can now create communities with special interests and share tips and review comments on products and services. Opening this type of technology to an extranet curtails a bit of the open internet alternatives such as Facebook and Twitter social sites and allows companies to respond to customer concerns inside a controlled environment. Added Note on Cost Reduction The services must also come in a cost effective package. If a Web site becomes a major overhead in purchase, management, and support it is missing out on some of the key benefits of Web strategies. The most valuable resource of any company is their human resource. Attracting talented staff to execute business plans may require a great deal of flexibility in the manner in which you utilize these resources. Sales employees work more efficiently on mobile platforms that can offer comprehensive access to all line of business (LOB) applications. The high–talented, non-sales oriented employee pool may reside across regional and possibly international boundaries. Offering these employees the extended LOB connectivity will help enhance the “Virtual Office” experience that will reduce the need for additional physical locations and all their associated overhead cost.  -Business GrowthCompanies that were early adopters of Web technologies quickly realized that their customers wanted a more personal experience. With Web technologies you can invite users to share personal information with you, such as preferences or interests, and then display information, goods, and services that are of possible interest to them. Like all marketing, this has become more subtle, supporting the customer rather than just trying to sell them the latest offer. This more inclusive approach has built customer loyalty, with users bookmarking favorite sites.  The Web has changed how many traditional businesses work. Initially this was an advertising exercise, with customers using a company’s Web site to find out about products and services in the form of an online brochure. Companies have extended this approach by enhancing the immediacy, usability, and flexibility of the Web to deliver better service through a range of options. Customers believe that fast is essential. The extranet is global, so you can get your information out to customers and partners almost instantly. This reduces time delay associated with printing and distribution. Extranets can also deal with a range of content, so updates to software, for technology-based organizations, can be made available without delay. This means that you can respond quickly to changes in the market. Customers desire a more profiled experience that operates within their timeframe. Companies like Amazon.com are famous for providing this type experience for their customers where their extranet customer base actually welcomes marketing profiles that limit the number of choice offerings in the format “If you like this… may be interested in these as well.” strategy. This represents the most basic elements of customer focused growth strategies for a consumer facing organization.  Sound bite / Key Value StatementOrganizations can maintain a competitive advantage with such feature offerings as: Real-time sharing of business intelligenceAnytime partner site collaboration strategiesSegregate and protect sensitive shared business resourcesOrganizations can reduce their operating costs with such feature offerings as: Enabled workflow processing for streamlined interactionsCustomer self-service opportunitiesComprehensive access to shared resources and LOB applicationsOrganizations can grow their business very easily through extranet deploymentsObtaining trusted customer feedback on goods and servicesProviding a centralized publishing strategy to provide rapid turnaround of new goods and services offeringsProviding mobile access for collaboration and resources to customers partners and employees All contribute to improving the organizations’ bottom line TransitionNow that we have explored some of the potential challenges\\benefits for extranets let’s how companies today have reduced costs and have grown their businesses. We will look at a few business scenarios where extranets have made a significant impact. Next SlideReMax Case Study
  • Introduction (Transition if needed)You have seen the case study evidence that makes for a very compelling story for extranets and how they bring real value to an organization by:Stimulating Business Growth Reducing operating costs and mitigating risk factorsCreating a competitive advantages  But you may ask: “How easy is it to deploy an extranet solution?” What are the requirements that that the managers (TDMs) of organizations will use to implement a robust extranet solution to deliver the business value that have been demonstrated in these case studies?  Duration2 minutes Slide Purpose/ObjectiveThis slide offers the TDM audience a true picture of the requirements for establishing an organizational extranet. Any extranet technology must be able to deliver a full suite of services to achieve the organization’s business objectives. Slide Script/Main StorylineA seen previously, the extranet is focused to address a broad range of business objectives. But you may ask “what can I expect as technical requirements in the deployment of an extranet?”  At the very heart of these technical requirements for extranets is security.How will the technology I use help me securely manage my corporate assets and protect my data systems from outside attacks?How can I segregate information to different audiences?How can I secure my enterprise search strategy to return only the information that external users require and are authorized to see? After that immediate hurdle the next questions usually arise around:Opening solutions to a robust collaboration platformMaintaining dynamic and relevant content changesOffering meaningful and timely business intelligenceEnabling enterprise wide searching for information and contactsConnectivity to line of business applications for partners and customers In order to deliver the additional value of extranets to enhance the customer experience, you would also want to consider:Providing customer self service capabilitiesExtending the community experience to your customer audienceProviding flexible authentication models Integrated communications and mobility access We have so many expectations around what an extranet solution must deliver. Is there any technology that can address all these requirements successfully?  At Microsoft, we believe we have an answer that can address these requirements, help reduce risks for deployment, as well as offer extended integration benefits to your current technologies with a solution platform that you may already own!  Sound bite / Key Value StatementThe requirements and risk factors associated with extranets are real but can now easily be addressed with Microsoft platform technologies in which customers may already have a vested interest. SharePoint 2010 provides a robust set of tools and features to address your extranet requirements. TransitionIs it possible for any single extranet application to answer all the challenges? Microsoft SharePoint Technologies offers distinct advantages for Extranets. Lets’ take a look at some key component features  Next SlideWhy Microsoft SharePoint 2010? – What is the value adds in extranet deployments?
  • Duration2 minutes Slide Purpose/ObjectiveThis is the agenda slide for SharePoint 2010 feature functionality for extranets. We will limit the scope of the feature discussion to functionality of the top six (6) requirements for deployment and maintenance of extranets. This section will introduce users to enterprise features for SharePoint 2010 along with enabling technologies for SharePoint 2010 (i.e. Microsoft Forefront). Slide Script/Main StorylineAs you may already be aware, SharePoint 2010 offers a rich feature set for collaboration, socialization, business intelligence, search, and forms automation services for internets and intranets. We will now want to take a closer look at the top six (6) extranet technical requirements to show you how easily Microsoft© SharePoint 2010© technology along with other enabling Microsoft© technologies for SharePoint addresses these requirements with a rich feature set to help you achieve your business goals. The specific top five (5) drivers for extranet functionality that we will discuss are:Collaboration – Enabling all the rich collaboration features that will allow customers Partners and employees to securely share information. Content Management – Rapidly deploy content through marketing/partner workflow approval processes to reach out to customers with a fresh and engaging experience. Enterprise Search – Locate secure assets with ease over multiple data silos and provide relevant search results that are easily navigated by customer, partners and employees.Business Intelligence – Provide secure and near real time shared business metrics for partner business initiatives from pricing to project management.LOB Application Connectivity – Seamlessly connecting to other back office applications to retrieve and write data for customers and partner participation in your business processes. Security – The ability to isolate and protect data from unauthorized use and create an open an environment that is protected from outside malicious attacks and reduce cross contamination of partner client or server systems. Sound bite / Key Value StatementMicrosoft SharePoint 2010 and the supporting technologies provide new potential for the resolution of common extranet deployment concerns focusing on:CollaborationContent ManagementEnterprise SearchBusiness IntelligenceLOB Application ConnectivitySecurity TransitionLets’ take a closer at each of these enabling feature sets from SharePoint 2010 Next SlidePartner and Customer Collaboration – Sharing information across boundaries
  • Duration 2 minutes Slide Purpose/ObjectiveDemonstrate the feature advantages for SharePoint collaboration that can assist organizations with sharing information with partners and vendors that will provide cost reductions by accelerating business processes and stimulate business growth through improved communication.  Slide Script/Main StorylineAs explained in a few of the previous case studies, organizations have derived real value from collaboration sites that were extended to both their partners and even their customers. SharePoint extranet technology dramatically reduces inefficiencies around both location and time zone boundaries. The ability for extranet users to share resources with a single “source of truth” eliminates unnecessary emails and affords real time updates and provides “offline” capabilities.  -Connecting organizations to their customers. In this age of User Generated Content (UGC) and increased digital participation, your customers are active stakeholders rather than passive consumers of your product or service. As a result, more and more companies are feeling the need to participate in a customer dialog through communities, blogs, discussion forums, support services, and other interactive channels. Collaborating with customers may seem like a foreign concept to a lot of companies, but the days of ivory tower corporations are giving way to a more open, cooperative business model, and the sooner your organization can adapt to these changes, the more likely you are to profit from them. -Connecting organizations to each other. Market ecosystems have become increasingly complex – what used to be simple supply chains, have become webs of interdependence among suppliers, service providers, regulators, buyers, resellers and other partners. Very rarely can a company be completely independent, and often times it is the strength and efficiency of these B2B relationships that ensure profitability through closer collaborative partnerships. SharePoint 2010 provides a full set of tools that will allow your employees to quickly create any kind of extranet site from predefined templates inside a single infrastructure. This simplifies site management and publishing of information using one familiar system. SharePoint 2010 collaboration sites provides and location to share partner team announcements eliminating the need excessive email messaging while retaining versioning.SharePoint 2010 allows your employees to connect to partners and customers in new and creative ways. Discussion board help stimulate creative ideas to move your projects to successful closure.Shared document libraries with granular security offers a centralized storage space for secure collaboration for your partners to share price lists and other protected business documents. They can upload large files such as presentations that ordinarily are restricted email traffic.Create on the fly internal and external link references to frequently used resources shared by your partners and vendors.SharePoint 2010 collaboration sites allow extranets users to interact with your organization with their familiar office technologies that they use on a daily basis, such as Microsoft Office, Microsoft Exchange Server, and Microsoft Unified Communications. Offline synchronization with SharePoint workspaces allows partner access to information they need when they need it and affords updates when reconnecting.Tasking capabilities can easily be constructed to assign both internal and external users of pending action steps. ​SharePoint 2010 helps your partners and employees make better business decisions and easily find the right business information—regardless of who created it. Sound bite / Key Value StatementSharePoint 2010 helps you and your team work better, faster, and smarter. Access the right people and information at the right time to make better decisions and get the job done. Plus, work comfortably and confidently in SharePoint 2010 with a familiar interface and direct connections to Microsoft Office. TransitionWe have seen how a solid collaboration strategy can improve communication between your and your partners and can even be extended to your customers as well. Another important requirement for extranets is to provide a rapid content management strategy maintained by the employee content owners. Let’s see how SharePoint can help you address these requirements. Next Slide Extranet Content Management – Unified content deployment strategy
  • Duration 2 minutes Slide Purpose/ObjectiveShow how content management in SharePoint 2010 allows for rapid deployment of new content for extranet users and multistage content workflow approvals are easily incorporated to speed business processing. SharePoint 2010 content management contains a list of rich features that brings CM capabilities to more people within an organization. Slide Script/Main StorylineIt's all about the customer experience and the extranet is a logical extension of the brand. If that experience is poor, then that can have both short and long term consequences. Brand experience leads to customer loyalty and provides a competitive edge. It's all about offering your client a world class customer experience - regardless of your product or service. The user experience with the extranet must be easy to use and logical to navigate. It must also be intuitive. Some common remarks that companies hear from customers regarding their extranet experience are:I don’t want to have to guess at what to do next - easy is best. Easy and pretty is better. Easy, prettiest, relevance, and useful is priceless.I do not want have the option to fill out things that are optional - remove the things that are optional I hate repetitive task and re-entering information I entered one or two clicks agoI like branding. If a site looks good it make me "feel" better about my time there; consequently, if a site is too bland or boring, it makes the experience cold and I want to hurry up and finish.I like drop down picking. It takes the guess work out of a procedureI like target marketing. I want to see things that make sense to me.From a client perspective, I want to feel like I am the most important client they have. So the question is, do I feel that way after visiting the extranet.I want to do business the way I want to do business. Whether it be mobile connectivity, on my PC though the internet, or a phone call I expect a company to take care of me. As a client I want to be noticed, for my need to be met or alternatives suggested with minimal personal interaction.This is a tough list to hit but the content enabling features of SharePoint 2010 address these needs: Digital assets and large binary files can now be managed inside of SharePoint with links to flexible external storage areas saving significant storage costs. Rapid content approval workflows and promotion are possible and will allow organizations to quickly update customer facing content.Easy “Ribbon” interface provides consistent context across all other Microsoft Office products so training is reduced for content managers and helps them to work more efficiently.SharePoint 2010 now adds the capability of video streaming to create a more compelling way to share information with customers and partners alike.  But it is also important that this enhanced customer experience can be provided at a realistic cost and can be managed within business governance guidelines. SharePoint has the infrastructure to support these requirements as well.   Sound bite / Key Value StatementSharePoint 2010 is designed to give non-specialists the tools to publish well-structured and branded content direct to a Web site, without the need to pass copy through professional Web designers. SharePoint removes the need for specialist tools and labor-intensive copy and paste. With SharePoint you can use a browser-based editor or Office Suite applications to author content. The authoring process can fit into business workflows that enable organizations to manage the governance of the site, while maintaining their business agility. All content can be published through a workflow, by using the Content Deployment feature. This content management system enables video sharing experience that is appreciated and often expected by customers. TransitionWe have seen how a solid and rapid content management strategy adds value to your extranet when utilized by customers and maintained by the employee content owners, but what about some Partner advantages? Let’s take a look at some SharePoint 2010 features that help you share vital information easier with their trusted partners. Next SlideWhy SharePoint 2010 – Enhanced partner insights
  • Duration 2 minutes Slide Purpose/ObjectiveThe slide gives an overview of SharePoint 2010 insights capabilities and their effectiveness in promoting partner relationships. Slide Script/Main StorylineAny process or plan within your organization that generates value must be measured against a standard. Organizations today are adopting a new mindset toward process improvements. This mindset can be best described as “lean analysis”. They are investing in the people and technologies that can measure and track process improvement and show dollar value within these process changes. SharePoint 2010 integrates the metric display capabilities directly into the platform to allow your business users to easily track and react to business intelligence generated between your business partners and you. SharePoint insights capabilities provide a complete, integrated business collaboration platform that can empower employees to discover, analyze, and share the right information across unstructured and structured assets.  Share detailed inventory KPIs around product in your supply chain and view historical data that can alert partners to trends and possibilities for improvementCreate flexible graphic Ad Hoc reports that will allow leadership teams to accurately forecast supply and usage.Provide detailed Visio diagrams to share strategies with partners and vendors to improve your internal/external processes.  What is the value add for you? Improves Decision-Making - This technology empowers you to collaborate better and make more agile business decisions by accessing the information you need, when you need it. With powerful self-service capabilities integrated into familiar tools, you can create and share the right information and drive the business forward by providing timely responses and taking advantage of opportunities as they arise. Provides Organizational Effectiveness - You can manage, drive, and define organizational success by aligning to key metrics and strategy through context-driven dashboards. You can measure critical success factors and empower everyone to create and analyze the information necessary to stay informed and move the business forward. You will now enable accountability and transparency across your business and remove the common barriers to productivity.  Sound bite / Key Value StatementIn order to grow business and reduce operating cost business leaders must easily access and share vital metric information with valued business partners. SharePoint Insights will provide help organizations to:Improves Decision-MakingAccelerate Organizational Effectiveness TransitionBusinesses routinely generate a large volume of data from differing sources as business assets retiring older assets in the process. Customers also require information at their fingertips when interacting with an organization through an extranet. For these reasons business success can hinge on not just a comprehensive search but an orderly return of relevant search results. We will now explore how SharePoint 2010 SharePoint Search with FAST capabilities enables organizations to assist partners, employees and customers reach the right assets quickly. Next Slide Enhanced Search Experience – Finding the right resources and people FAST
  • Duration3 minutes Slide Purpose/ObjectiveThe purpose of this slide is to relate the advantages of SharePoint Search (with FAST) as a powerful extranet tool to streamline processes when dealing with both customer and partner audiences.  Slide Script/Main StorylineA deluge of information is generated by organizations every day.  “Internet is the fastest-growing information medium in history. Despite its youth, it is already the second channel of worldwide information, with 532.897 terabytes”.* This growing corpus of TMI (Too Much Information) forces users to selectively filter information to meet their specific needs. The market has created a demand for more robust search engines. Not only has the emphasis been on faster results but on orderly and relevant returns of information with dynamic filtering of predetermined criteria. Many organizations are actually driving the navigation of their sites exclusively by utilizing search capabilities. The importance of search integration cannot be underestimated when applied to extranet developments. Let’s take a look at some of SharePoint search capabilities that help extend extranet functionality. Search Results Navigators – Help your customers and partners improve their site experience as they easily navigate through their queries to desired content. These results are not limited to a specific site but can encompass the resources across your extranet or enterprise. Thumbnails and Previews – Customers can recognize the right content quickly with thumbnail and preview images inside of their search results. This is significant for video and other image asset types that may be shared with your extranet audiences.People and Expertise Search – Search for people by expertise within the organization and associated partners to quickly determine the right users to include on teams and assist in developing your partner relationships.Related Searches Capabilities – SharePoint 2010 further extends search capabilities by presenting other assets that may be related to your selected search criteria. SharePoint 2010 Search Connector Framework – Helps organizations crawl content outside of SharePoint easily and securely that could access partner resources from a single site. The search connector framework is built on Business Connectivity Services and allows you to easily create your own connectors to attach to allowed partner resources form within your solution. Metadata Driven Refinement – Categorize your results by metadata types to locate comparison pricing and supply information within sites or across the enterprise. Featured Content Previews - Highlight for customers the latest relevant good or services offerings matching their search keywords.  More Capabilities…Best BetsClick Through RelevancyDuplicate DetectionEnterprise Scale SearchFederated Search(Partners)Mobile Search ExperiencePhonetic and Nickname SearchQuery Suggestions, "Did You Mean?", and Related QueriesRecently Authored ContentRelevancy TuningSearch ScopesWindows 7 Search   There are so many features to SharePoint search out of the box that can be utilized for extranet deployments. Microsoft FAST Search Server 2010 for SharePoint offers a new choice in enterprise search. Combining the power of FAST with the simplicity of SharePoint, FAST Search Server 2010 for SharePoint delivers an exceptional search experience and a platform for building custom search-driven applications. Your organization can tap into the added value of FAST search for SharePoint to meet specific needs around search for your extranet audiences: Advanced Content Processing - Extract and create metadata from documents to improve search results, sorting capabilities, and refinement.Turnable Relevance with Multiple Rank Profiles – Blend static and dynamic ranking parameters to instantly improve search results. Multiple ranking profiles can be available simultaneously.Contextual Search - Tailor different and refinement options based on the profile of the user and audience. This capability is vital to providing customers with the unique extranet experience. Extreme Scale Search - Scale to extremes with FAST search for SharePoint while maintaining sub-second query times. Business Intelligence Indexing Connector – Crawl and browse workbooks and reporting services Reports with improved results, descriptions, thumbnails and refiners. Discover your business intelligence assets quickly and easily. Browse the document and the behind the scenes data and access the information you need quickly and easily. More Capabilities…Advanced SortingExtensible Search PlatformRich Web IndexingSimilar ResultsVisual Best Bets  Sound bite / Key Value StatementSharePoint search enables users to find the information they need across unstructured assets (blogs, wikis, presentations, documents) and structured assets (reports, spreadsheets, analytical systems). Empower users to discover the right people and expertise to make better informed and more agile business decisions with business partners and other internal departments. Microsoft SharePoint Server 2010 delivers powerful search, right out of the box.  What sets the search in SharePoint Server 2010 apart from other search engines? A unique combination of relevance, refinement, and people provides a highly personalized and effective search experience. Microsoft FAST Search Server 2010 for SharePoint offers a new choice in enterprise search. Combining the power of FAST with the simplicity of SharePoint, FAST Search Server 2010 for SharePoint delivers an exceptional search experience and a platform for building custom search-driven applications. TransitionNot all your data is stored inside of SharePoint. Organizations have many other LOB applications that contain data that is necessary to present together to executive team members and partners. How can businesses expose a limited sets of LOB application information to external users without compromising security? SharePoint 2010 addresses this important question with Business Connectivity Services (BCS) as a part of the composite offering.  Next SlideLOB Application Connectivity – Joining shared information across business applications Reference: *http://www.daemonquest.com/en/research_and_insight/2004/05/01/how_much_information_is_generated_in_the_world More information on SharePoint Search:http://sharepoint.microsoft.com/en-us/buy/Pages/Editions-Comparison.aspx?Capability=Search
  • Duration2 Minutes Slide Purpose/ObjectiveSharePoint can be used as a unified presentation layer to information contained in other LOB applications. SharePoint 2010 now has the capabilities to write data as well as read data to these systems.Slide Script/Main StorylineMuch of the information that you wish to share with your partners, vendors and even your customers will not be contained inside your SharePoint platform but in your business applications. Making some of this filtered information available to your business partners offers distinct advantages to your everyday operations and business growth. The ability to expose this information securely and quickly by providing connectors to your staff to construct the views improves your efficiency and technical managers. SharePoint 2010’s integration with back end systems through Business Connectivity Services (BCS) will allow SharePoint to be used to deliver data to the LOB systems very easily.  Purchase order requests by customers will be able to be routed for approval in SharePoint via a workflow and delivered to the back end system pre-approved.A Word form will be able to be created which reads from the LOB system to look up the customer and product descriptions. The end result of the form will be able to be an order in the sales order system. Ability to read information from the LOB system – and to write back changes – makes it easy to integrate SharePoint Server 2010 and the Office System 2010 into your existing back end systems to increase the value of your extranet technology investments. Business Connectivity Services (BCS) in SharePoint 2010 is all about connecting to external data. BCS enhances the SharePoint platform’s capabilities with out-of-box features, services and tools that streamline development of solutions with deep integration of external data and services. BCS assist extranet deployments in the key areas of presentation, connectivity, tooling and lifecycle management.  Investments in the BCS architecture enable interaction with additional capabilities in the SharePoint platform, including business intelligence, enterprise content management, collaboration and social features, and enterprise search. Additionally, the use of BCS provides a compelling developer platform that enables the creation of solutions to quickly take advantage of these capabilities. Business Scenario  Sales Dashboard -A sales dashboard application helps sales associates in an organization quickly find the information that they need and enter new data. Sales orders and customer information are managed in an external database and integrated into the solution. Depending on their roles, team members can view sales analytics information, individual team members’ sales performance data, sales leads, and a customer’s contact information and orders. Sales professionals can view their daily calendars, view tasks assigned to them by their managers, collaborate with team members, and read industry news, either from a Web browser, from Microsoft Outlook, or offline in Microsoft SharePoint Workspace. By using Microsoft Word 2010, managers can author monthly status reports that include data from the external systems. Coupled with the mobility capabilities of SharePoint 2010 only enhances this experience Sound bite / Key Value StatementThe Business Connectivity Services component of SharePoint 2010 composites offers significant value to deploying extranet solutions by connecting siloed assets into a singular user friendly interface. This technology will be able to leverage your different LOB applications and expose data to your customers and partners within a single presentation layer.  TransitionExposing data to the valued partners and customers is important to promote efficiency and reduce costs, but how can access to this type of information be controlled. Let’s look at the capabilities of enabling technologies for SharePoint 2010.  Next SlideExtranet Access Security - Confidently Control Access and Content Referenceshttp://msdn.microsoft.com/en-us/magazine/ee819133.aspxhttp://technet.microsoft.com/en-us/library/ee661740.aspx
  • Duration1 minute Slide Purpose/ObjectiveEstablish the importance of mobile application connectivity to extranets using SharePoint 2010 technology.Slide Script/Main StorylineAs the mobile work culture becomes more prevalent, the more important it is for organizations to have secure mechanisms for accessing the enterprise extranets by users from remote locations and devices. Enterprise IT groups, as a result, face growing demands on corporate networks to better serve geographically dispersed workers, remote employees, expanding networks of partners and vendors, and an ever-rising number of branch offices. Employees and partners want to not only access information but to fully participate in business processes whether they are on or off the organization’s premises. This may also be the case for the increasing mobile device market, with Web content repurposed to work for phones and PDAs. These remote “applications” can now include features like the SharePoint Workspace Mobile client so you can take Office content from SharePoint offline on a Windows Mobile device. These clients let you navigate lists and libraries, search content and people and even view and edit Office content within the Office Web App experience running on a mobile browser. Searching expertise on a shared extranet solution allows partners anywhere and anytime access to communicate with organization employees. This reduces the need to maintain on contacts lists on mobile devices that may become quickly outdated. SharePoint Server provides Variation sites as well so that you can manage the deployment and updates of content across languages. Sound bite / Key Value StatementAllowing mobile access to both partners and employees to extranet resources reduces any timing barriers inherent in today’s business processes by allowing an “anywhere – anytime” view in to KPI data, tracking data and shared workflow processes and can significantly reduce the number of email messages generated by messaging systems.  Transition Next Slide
  • Duration4 minutes Slide Purpose/ObjectiveHighlight Microsoft Forefront suite as an enabling platform technology for extranets and briefly list the comprehensive benefits of Forefront. Forefront can address the major elements of extranet protection. On the next side we will dive deeper into SharePoint protection that Microsoft Forefront provides. Slide Script/Main StorylineAs organizations look to drive growth, they need to increase collaboration, sharing and access to information but must do so while protecting their assets and infrastructure.  Frequently this must be addressed in the context of shrinking budgets and increased regulatory pressure. In response to these business challenges and opportunities, Microsoft is taking a fundamentally different approach to security. We call it Business Ready Security. Microsoft is working to achieve the strategy of Business Ready Security based on 3 fundamental tenets:  Integrate and extend security across the enterpriseHelp protect everywhere access anywhereSimplify the security experience and manage compliance Here is a deeper look on how it is structured. -Integrate and extend security across the enterpriseMicrosoft Identity and Security solutions help provide seamless protection of your IT systems through integration with the Windows platform, applications, and infrastructure. The Identity and Security platform supports heterogeneous environments, enabling 3rd party partners to share and utilize capabilities to help deliver greater value across your organization. Active Directory Rights Management Services (AD RMS) helps you augment your security strategy by protecting information through persistent usage policies, which remain with the information no matter where it is moved. This eliminates partner and customer misuse of valued assets.Windows Identity Foundation helps your .NET developers build claims-aware applications that externalize user authentication from the application, improving developer productivity, enhancing application security, and enabling interoperability as needed for your external users.Active Directory Federation Services 2.0 is a security token service for IT that issues and transforms claims and other tokens, manages user access and enables federation and access management for simplified single sign-on. -Help protect everywhere access anywhereMicrosoft Forefront also delivers comprehensive, end-to-end solutions to help protect virtually everywhere and enable secure access virtually anywhere. The integrated portfolio of protection, identity, and access products, you can help secure your environment and manage access across data, users, and systems. Microsoft Forefront Client Security provides unified virus and spyware protection for business desktops, laptops and server operating systems that is easy to manage and control.Microsoft Forefront Protection 2010 for SharePointprovides protection for your extranet SharePoint collaboration areas. (Exchange and OCS Protection options are available as well) Microsoft Forefront Threat Management Gateway 2010 allows employees to safely use the internet without worrying about malware and other threats.Microsoft Forefront Unified Access Gateway 2010delivers secure, anywhere access to messaging, collaboration and other applications, increasing productivity while maintaining compliance with policy. UAG also extends the benefits of Windows DirectAccess across your infrastructure, enhancing scalability and simplifying deployments and ongoing management. -Simplify the security experience and manage complianceAs technical managers you keenly understand that working to securely manage information across multiple users, endpoints, and servers while maintaining compliance can be complex and costly. Microsoft Forefront protection, access, and identity management solutions integrate with your existing environment to enable easier deployment, centralized reporting across multiple systems, and management of your users and information from a single view. With Microsoft Forefront solutions, you can more efficiently manage your enterprise and maintain compliance.Microsoft Forefront Identity Manager 2010 provides a comprehensive solution for managing identities, credentials and identity based access policies across heterogeneous environments.Microsoft Forefront Server Security Management Console allows administrators to easily manage Forefront Security for Exchange Server, Forefront Security for SharePoint, and Microsoft Antigen, providing a Web-based console to centralize configuration and operation, automate the download and distribution of signature and scan engine updates, and generate comprehensive reports.  Let’s focus on 2 of these technologies specifically for your extranet deployments -Microsoft Forefront Protection 2010 for SharePoint Microsoft Forefront Protection 2010 for SharePoint is a server-based antivirus and content filtering solution that provides comprehensive protection for SharePoint 2007. Real-time scanning is performed using Microsoft Virus Scanning API 1.4 to help ensure that documents are safe before they are stored and shared in the SQL document library. Forefront Security for SharePoint also offers manual and scheduled scanning options. Microsoft Forefront Protection 2010 for SharePoint integrates multiple scan engines from industry-leading vendors and content controls to help businesses protect their Microsoft SharePoint collaboration environments by eliminating documents containing malicious code, confidential information, and inappropriate content. The new Forefront Security for SharePoint with SP3 provides support for Windows Server 2008 and includes visibility of all actively published engines, alerts, and notifications for new engine availability, and rollup of software fixes. Some of the valuable risk reduction features of this technology are:Ensure files uploaded to SharePoint by external users are virus-freeEliminate documents containing inappropriate contentMultiple antivirus engines for content keyword filteringEnsures viruses are not distributed to external partnersConfigure alerts to notify users and technical staff  -Microsoft Forefront Unified Access Gateway 2010Most organizations face the challenges of facilitating quick and seamless access to corporate resources, keeping the assortment of remote devices up to date and well managed and confronting ever-evolving security concerns. Additionally, organizations face the higher security risks and potentially higher IT costs that come with increased access. UAGmakes it easier for organizations to deliver secure remote access to their applications and resources and improve employee and partner productivity, by combining an intelligent access policy engine and consolidating a variety of connectivity options including SSL VPN and Direct Access. UAG improves the security in remote access scenarios by enforcing granular access controls and policies that are tailored to the applications being published, the identity of the user, and the health status of the device being used. UAG further improves security by enabling strong authentication to applications and mitigating the risks of downloaded data from unmanaged devices. With built in policies and configurations for common applications and devices, administrators gain more control, more efficient management, greater visibility, and lower total cost of ownership. How does UAG help organizations achieve their extranet objectives?Single point of security control for access policiesAccess control based on user identity, role, & endpoint deviceChoice of built-in security policies or endpoint security enforcementPre-defined control over uploads, downloads, edits, etc.Inactivity timeouts and re-authenticationClean up cache and temp files when sessions terminate   Sound bite / Key Value StatementMicrosoft Forefront technologies will address not just your security concerns around extranet deployments but provide added value across your enterprise.TransitionHopefully you have seen the value add for SharePoint 2010 as an extranet solution and possibly extending these technologies to your other web solutions.  You may be asking now: What will be my investment? How will this technology be licensed for my organization?  Let’s look at some of the options  Next SlideWhat is my investment? – Extranet technology solutions with SharePoint for Internet Sites
  • Duration2 minutes Slide Purpose/ObjectiveIntroduce the licensing structure for SharePoint 2010 For Internet Services as an option for organizations wishing to extend SharePoint services to customers and/or partners and vendors. Provide a solution roadmap for the listed features in the presentation that will provide the best ROI. Slide Script/Main StorylineThe enabling technologies for extranets should Microsoft Forefront Protection 2010 for SharePointand Microsoft Forefront Unified Access Gateway 2010 if you desire more granular control over access policies for your organization. The core technology for SharePoint is Microsoft SharePoint Foundation 2010 and supplies only the basic framework for the features required for SharePoint deployments. Also included with this core technology is Microsoft SharePoint Designer 2010 as a development tools to further enhance yoru extranet applications.  -SharePoint Server 2010 for Internet Sites, EnterpriseSharePoint for Internet Sites, Enterprise, delivers the full capabilities of the SharePoint 2010 Enterprise CAL for use on an Internet or extranet site. Let’s look at just a few of the key features that that are available to your extranet with SharePoint Server 2010 for Internet Sites, Enterprise:InfoPath Browser Forms – Allows your organization to quickly deployed form based solution without the requirement of an InfoPath client side application. Any form is now available in the browser to be quickly and securely completed by partners or customers. FAST Search Capabilities - This server license also includes the rights to FAST Search for use in Internet or extranet scenarios.Excel Services – Provide access for partners to excel reports and related dashboards views with excel services inside browsers while protecting the data from unauthorized change.Business Intelligence Center - This feature allows you to create KPI and metrics to share with your partners for common business initiatives. Performance Point Services – Access information that you need when you need it with the interactive dashboards and scorecards. Easily analyze root causes and make effective decisions by using new features like the Decomposition Tree, visualizations and improved filtering.  Note that the Enterprise CAL is additive: To access the Enterprise edition features, a person/device must have both the Standard CAL and Enterprise CAL.  Microsoft offers flexible licensing models to allow you to connect to a defined audience, defined devices, or a wide customer base. The deciding factor on the license structure to adopt is the number of potential users that you anticipate using your solutions. SharePoint Server 2010 CAL – Use this model to license to a known or limited number of extranet users.SharePoint Server for Internet Sites – Use this model to license a large or unknown number of external users. Here are some of the guidelines and benefits specifically around FIS licensing:No CALs are required for users licensed through SharePoint Server 2010 for Internet Sites.People who create content for external access can use SharePoint Server 2010 for Internet Sites. Server and CAL licensing is not required for people who use SharePoint only to author information.If connecting internal- and external-facing SharePoint deployments, you can purchase licenses for SharePoint Server 2010 and SharePoint Server 2010 for Internet Sites, Enterprise, and assign them to the same running instances of the software. SharePoint Server 2010 for Internet Sites, Enterprise, also includes the rights to FAST Search Server for use in Internet or Extranet scenarios. You can deploy a single server license of SharePoint Server 2010 for Internet Sites, Enterprise, as SharePoint server or a FAST Search server—but not both concurrently.The Server only licensing model is for external users only. Internal users can use this license only if all content, information, and applications are also accessible to external users. If the server has items that are for internal use only, those users require CALs, and their servers require licenses for SharePoint Server 2010. You can learn more about licensing SharePoint for Internet Sites at http://sharepoint.microsoft.com/en-us/buy/Pages/Licensing-Details.aspx Sound bite / Key Value StatementThe licensing structure for extranet access to the SharePoint platform is very flexible. The determining factor is most often the number of users that will be licensed. If your organization is extending extranet services to a large or unknown size customer base then SharePoint 2010 for Internet Sites may be the best option. There are definite benefits around using the SharePoint 2010 for Internet Sites licensing model:No CALs are required for users licensed through SharePoint Server 2010 for Internet Sites.People who create content for external access can use SharePoint Server 2010 for Internet Sites. Server and CAL licensing is not required for people who use SharePoint only to author information.If connecting internal- and external-facing SharePoint deployments, you can purchase licenses for SharePoint Server 2010 and SharePoint Server 2010 for Internet Sites, Enterprise, and assign them to the same running instances of the software. This provides for a mixed mode topology that may significantly reduce your hardware investments. TransitionWhat does SharePoint Server 2010 for Internet Sites, Enterprise really offer a significant difference?Let’s take a closer look at what you can expect form this feature functionality  Next SlideSharePoint Server 2010 for Internet Sites Reference:http://sharepoint.microsoft.com/en-us/buy/Pages/Editions-Comparison.aspx?Capability=Sites
  • Duration1 minute Slide Purpose/ObjectiveSharePoint Server 2010 for Internet Sites, Standard will be limited to the features available in the SharePoint Standard CAL—including enterprise content management, web publishing, out-of-box workflows, social networking (for authenticated users), and search.  Excluded are SharePoint Enterprise CAL features, including InfoPath Services, SharePoint Business Intelligence (Excel Services and PerformancePoint), Access Services, Visio Services, and right to rights to Fast Search for SharePoint for use outside the firewall Slide Script/Main Storyline-SharePoint Server 2010 Standard – Can be used for organizations looking to deploy a business collaboration platform across all types of content, use the core capabilities of SharePoint foundation and SharePoint standard edition to manage content and business processes, find and share information and expertise, and simplify how people work together across organizational boundaries.  Some of the key features of the standard edition that will accelerate your extranet developments and improve your customer partner experience:Content OrganizerTag Clouds & Tag ProfilesCompliance EverywhereManaged Metadata ServiceMetadata-driven NavigationRich Media ManagementShared Content TypesWord Automation ServicesBusiness Connectivity ServicesProfile PageWorkflow Templates -SharePoint Server 2010 Enterprise – can be used for organizations looking to standardize on a complete, end-to-end business collaboration platform to connect and empower people across teams and geographies, cut costs with a unified infrastructure enabling business productivity, and rapidly respond to business needs with familiar and intuitive interfaces. Use the Enterprise capabilities of SharePoint to fully interoperate with external systems, line-of-business applications, web services, and Microsoft Office; make better decisions with rich data visualizations, dashboards and scorecards, and advanced analytics; build and maintain robust applications, rich web forms, and workflow-based solutions. The enterprise version includes all the features of the standard version but also includes the following for extranet development:Business Intelligence CenterCalculated KPIs & DashboardsChart Web PartsData Connection LibraryExcel Services and PowerPivot for SharePointPerformancePoint ServicesBusiness Data Integration with the Office ClientBusiness Data Web PartsInfoPath Forms Services  The SharePoint Server 2010 for Internet Sites, Enterprise license offers additional features by including many FAST search capabilities for your extranet deployment. -Additional Licensing if Desired - If you additional Robust Search capabilities, Microsoft FAST search Server 2010 provides the platform for driving high-volume commerce and content experiences uniquely personalized to the individual. For highly tailored search solutions or highly personalized experiences for ‘top tier’ websites, FAST Search for Internet Sites provides the industry leading solution.FAST ESP 5.3FAST Search DesignerInteraction Management Services (IMS)Content Transformation Services (CTS)Languages (all)Connectors (all) Sound bite / Key Value StatementSharePoint 2010 Standard Edition brings a definitive advantage to your organization to develop and maintain extranet capabilities. Moving to Microsoft SharePoint Enterprise Edition offers many additional benefits especially around insight capabilities that will allow your solutions provide performance metrics and enable forms automation.  TransitionLeveraging your investments for licensing by investing in a singular platform for all your web strategies can simplify both your support efforts and create added value for your organization. Let’s take a look a look at some of the advantages for this type of strategy. Next SlideBenefits Beyond the Extranet – Engage partners customers and employees across one platformSpecial Note: *A single domain is a combination of a top-level domain (.com, .net, .org, .co.uk, etc.) with a subdomain. Examples of valid domains are example.com, example.co.uk and example.net. Subdomains are any URL with the names directly to the left of .com, .net, etc. There must only be a single default page (homepage). Customers that want to run more than one domain will need to run separate instances of the server license or purchase SharePoint Server 2010 for Internet Sites, Enterprise Edition.Examples of Acceptable UseCompany XYZ buys FIS-S for one instance to run:[Acceptable] XYZ.com[Acceptable] www.XYZ.com and mobile.XYZ.com[Unacceptable] XYZ.com and XYZ.co.ukThis requires two FIS-S instances or acquiring; FIS-E to run multiple domains on one instance** If a customer only purchased the license to FIS Standard, they will require a completely new license of FIS Enterprise should they wish to upgrade*** Restrictions apply to Service Providers, see Official Guidance for FAST in Embedded Scenarios
  • Duration2 Minutes Slide Purpose/ObjectiveSharePoint can be used as a unified platform to develop and integrate solutions for all the business value chains into a single platform.Slide Script/Main StorylineSharePoint 2010 certainly brings cost efficient collaboration capabilities to your organization for extranets, but image if you were to extend and unify all your web solutions under the same technology? You ultimately want to drive profit. This may be realized through the cost reduction in deploying a manageable SharePoint Server environment or consolidating all Web functionality on to a single platform, or through the development of additional revenue generation, through implementation of Commerce Server or FAST Search technologies. All these technologies work in concert to achieve your specific business goals.  Here is a list of cost reduction benefits that can be achieved with a consolidation plan for your web technologies:SharePoint supports fine-grained policy setting and enforcement of business rules. By specifying security settings, storage policies, auditing policies, and expiration actions for business records in accordance with compliance regulations, you can help ensure your sensitive business information can be controlled and managed effectively while reducing storage costs. Tight interfacing of Office SharePoint Server with familiar desktop applications means that policy settings are rendered onto client applications in the Microsoft Office system, making it simpler for employees to be aware of and comply with regulatory requirements.Customers want rich, manageable Web environments that lower the operational costs of their sites. Pushing SharePoint beyond the firewall reduces the costs presented by having one platform for internal sites and another for external sites. This reduces not only licensing costs but also costs in skills development, training, and site branding, because everything is maintained on the same platform that uses the same tools.With shared technology it is much easier to provide internal and external sites, developed by the same resources; there is no need to maintain a range of skills for development and support.Streamline your hardware investments with the cloud computing option ore create a mix of both on-premise and cloud offerings that can be leverage to complement your business growth patterns. By Utilizing cloud storage for emergency storage increase your Service Level Agreements (SLA) offerings and reduce unwanted downtime. Network BLOB storage capabilities eliminate the need for your large binary file assets like video training files to utilize costly SQL storage space.  Sound bite / Key Value StatementThe consolidation SharePoint of technologies for Internet, Extranet and Intranets has several cost reduction efficiencies for organizations. Besides the obvious licensing efficiencies, having a single infrastructure that is flexible and supportable by complementary technologies offers the best value plan and improves your bottom line.  TransitionWe have focused on the importance of extranets to create business opportunities to provide a competitive edge, grow business, and reduce cost.We have examined some industry scenarios around extranets and looked at some companies that are currently leveraging SharePoint technologies in their extranet deployments to maximize their bottom line.We have explored some of the technical requirements to deploy extranet solutions and seen how SharePoint 2010 and other enabling Microsoft technologies (like Microsoft Forefront) can easily manage your particular deployment needs.And we have evaluated the benefits of both a single platform infrastructure and flexible licensing structures (FIS) to maximize your technology investments. Next SlideSharePoint for Your Extranet
  • Duration2 minutes Slide Purpose/ObjectiveHighlight specific Microsoft Forefront packages for extranets and briefly list the comprehensive benefits of each. Forefront can address the major elements of extranet protection. Highlight the Microsoft Forefront suite of security services and relate the cost savings and risk reduction advantages of each component. Discuss the enabling technology for SharePoint in the areas of:ProtectionUnified AccessIdentity Management Slide Script/Main Storyline-Microsoft Forefront Protection 2010 for SharePoint Microsoft Forefront Protection 2010 for SharePoint is a server-based antivirus and content filtering solution that provides comprehensive protection for SharePoint 2007. Real-time scanning is performed using Microsoft Virus Scanning API 1.4 to help ensure that documents are safe before they are stored and shared in the SQL document library. Forefront Security for SharePoint also offers manual and scheduled scanning options. Microsoft Forefront Protection 2010 for SharePoint integrates multiple scan engines from industry-leading vendors and content controls to help businesses protect their Microsoft SharePoint collaboration environments by eliminating documents containing malicious code, confidential information, and inappropriate content. The new Forefront Security for SharePoint with SP3 provides support for Windows Server 2008 and includes visibility of all actively published engines, alerts, and notifications for new engine availability, and rollup of software fixes. Some of the valuable risk reduction features of this technology are:Ensure files uploaded to SharePoint by external users are virus-freeEliminate documents containing inappropriate contentMultiple antivirus engines for content keyword filteringEnsures viruses are not distributed to external partnersConfigure alerts to notify users and technical staff   -Microsoft Forefront Unified Access Gateway 2010Most organizations face the challenges of facilitating quick and seamless access to corporate resources, keeping the assortment of remote devices up to date and well managed and confronting ever-evolving security concerns. Additionally, organizations face the higher security risks and potentially higher IT costs that come with increased access. UAGmakes it easier for organizations to deliver secure remote access to their applications and resources and improve employee and partner productivity, by combining an intelligent access policy engine and consolidating a variety of connectivity options including SSL VPN and Direct Access. UAG improves the security in remote access scenarios by enforcing granular access controls and policies that are tailored to the applications being published, the identity of the user, and the health status of the device being used. UAG further improves security by enabling strong authentication to applications and mitigating the risks of downloaded data from unmanaged devices. With built in policies and configurations for common applications and devices, administrators gain more control, more efficient management, greater visibility, and lower total cost of ownership. How does UAG help organizations achieve their extranet objectives?Single point of security control for access policiesAccess control based on user identity, role, & endpoint deviceChoice of built-in security policies or endpoint security enforcementPre-defined control over uploads, downloads, edits, etc.Inactivity timeouts and re-authenticationClean up cache and temp files when sessions terminate  -Microsoft Forefront Identity Manager 2010Microsoft Forefront Identity Manager 2010 lifts barriers and complexity while lowering the costs associated with identity management. Imagine having an integrated view of all users and their permissions based on a sound business policy. Also imagine eliminating the manual provisioning processes that are only noticed if they break down. Feel secure knowing that you can scale provisioning processes for sudden increases in hiring of new employees without negatively impacting other customer service level agreements. Users will be productive on day one of their employment as their accounts, credentials, and resources will be automatically provisioned in heterogeneous directories and applications across the enterprise. Microsoft’s strategy for identity management is to make identity management much easier by putting the right tools in the right hands. Today’s IT enterprise must deliver identity and access management that is efficient, cost effective, and secure. The complexity of managing and securing users, devices, and services is increasing. Whether due to regulatory mandate or business growth, identity management becomes more complex, and does often not deliver as much business benefit as it could. These needs are addressed by:Synchronization of identities, passwords, and entitlements across a wide range of systems for external usersAutomating user account provisioning to SharePoint, Exchange and third-party applicationsAutomating digital certificate and smart card provisioning Sound bite / Key Value StatementWhen considering your security measures around extranet deployments, administrators must consider 3 important components:Protection against threats to valued organization assetsAccess (both internal and external) to resources stored on SharePoint extranet sitesIdentity management across diverse audiences and access pointsThe cost in resources and effort for maintaining these systems must also be considered in order to reduce the total cost of ownership (TOC) and provide and protect business value. Transition Next Slide
  • Primary firewall should be powered by Unified Access Gateway (UAG), which includes the Threat Management Gateway (TMG)Forefront Security for SharePoint installed on web front ends/perimeter networkIdeally, firewalls should be used to protect the extranet boundary systems, as well as the internal network resources.
  • Duration1 minute Slide Purpose/ObjectiveThis is an impact slide summary displaying companies that currently utilize FIS licensing to meet business objectives. This slide should promote confidence in the SharePoint 2010 platform as offering distinct extranet and internet advantages. Slide Script/Main StorylineThe Internet continues to double in size every two years. As a business opportunity this growth goes against the business flow of the current recession. This is a strong indicator that organizations are using the extranet as a complementary strategy for optimizing their businesses.  What can SharePoint do for your extranet as well as your internet initiatives? -Empower your people to reach customers and partnersStreamline web publishingExtend content & services to partner extranetsOptimize search to attract a reduce business processing-Build engaging personal and community web experiencesOffer self-service to partners and customersFoster online communitiesUse personalization and targeting to grow loyalty-Grow revenue and control costs onlineSell products or servicesMonetize content through ads or subscriptionsReduce web infrastructure cost and complexity All the customers you see understand the value that SharePoint technologies bring to their internet and extranet web based solutions. If you are not convinced, let me share a few interesting facts about SharePoint Technologies:SharePoint is the fastest-growing product in the history of Microsoft. It has sold over 100 million licenses worldwide, with adoption by over 17,000 companies worldwide.SharePoint is listed, by Forrester, as the number 1 portal product and is a leader within the Gartner Magic Quadrant for Horizontal Portals products.In 2008 sales of SharePoint surpassed 1 billion US dollars. Sound bite / Key Value StatementThe Internet continues to double in size every two years. As a business opportunity this growth goes against the business flow of the current recession. This is a strong indicator that organizations are using the extranet as a complementary strategy for optimizing their businesses.  TransitionWhat will be your strategy to:Set the customer experience as your #1 priority?Create or improve extranet and partner process systems?Microsoft can help you get started with these next steps to make SharePoint ready for your enterprise. Next SlideNext Steps
  • Duration1 - 2 minutes Slide Purpose/ObjectiveOrganizations have several opportunities to grow their business through extranet development. The following is a list of questions that will help focus attention on these specific opportunities around extranet usage. These questions will also contain a mix of technology challenges as well. We will look at these from both the overall business perspective and the technology perspective. Slide Script/Main StorylineOrganizations have several opportunities to grow their business through extranet development. Let’s explore some areas of opportunity that you may have already considered along with some of the technical challenges you may have faced in your implementation:  From a business perspective, some key questions for thought around improving business opportunities with extranets might be:How do I currently monitor my organization’s supply chain inefficiencies? How do I keep inventory levels of new and existing product lines for my company synchronized with the demands of my customers and employees?How do I interact effectively with my loyal customer base? How do I determine the new trends and expectations of my customer base so I can react quickly to changes in market trends and maintain that customer loyalty?How do I share business resources with my valued partners? How do I sharpen the competitive edge by effectively sharing information with my partner relationships and reduce the time and effort to perform routine operations?How do I provide customer targeted goods or services? How do I explore new markets with my existing customer base to determine new product and services feasibility?What technologies do I utilize to complement my current internet marketing strategy? How do I coordinate my organization’s business initiatives on multiple fronts of communication simultaneously?What plan do I have for B2B e-commerce? What methods do I use to maintain my business transaction processing to make it easier for partners and vendors to conduct business with my organization? How do I extend self-service strategies more effectively to my customers? How do I routinely improve the customer experience and create efficient process flows to help my employees better serve our customer base? From a technology perspective, some key focus you may have are:How do I provide a unified collaboration experience for my customers, vendors, partners, and employees? How do I integrate all applications to work seamlessly together to achieve our organization’s business initiatives and reduce training requirements?How do I currently insure that all company data resources are protected from misuse and unnecessary exposure? What strategies do I use to effectively find, secure, and easily maintain my corporate assets?How do I maintain consistent user search capabilities against the large volume of information generated by my organization on a daily basis? What are my user expectations for search over the enterprise? What is my planned action to assist my service staff in these areas with fewer maintenance calls?Do I currently use hosted options for deployment? What are the leadership expectations to trim and control the hardware assets when budgets are limited?Am I evolved in any initiatives to enhance mobile capabilities across the enterprise user base? How do our mobile sales staff members quickly respond to customers’ needs form remote locations?What is the process to securely extend external access to remote employees?What is the overall plan to maximize employee productivity when doing business with partners, vendors, and customers?  Sound bite / Key Value StatementWe have asked some focused questions about your organization’s strategy for optimizing your business processes when interfacing with your customers, vendors, partners, and employees. Extranet strategies work in unison with your internet and intranet strategies to unify your business processes. Transition  Next Slide
  • Duration1 minute Slide Purpose/ObjectiveTo give the audience links to resources and encourage next steps towards a SharePoint 2010 implementation and adoption. Slide Script/Main StorylineTo learn more about SharePoint 2010, you capitalize on these Web sites.  Sound bite / Key Value StatementTo learn more about SharePoint 2010, you capitalize on these Web sites.  TransitionI would like to open the floor for any questions that you may have around extranets and Microsoft SharePoint technologies  Next SlideQuestions
  • Duration 3 Minutes Slide Script/Main StorylineWhile this slide is a little busy, let’s use it to provide a single place where we can have a conversation about your business problems and application issues by highlighting the attributes that makes SharePoint a great platform for custom applications and how they may relate to your application needs. We are combining a number of the value elements of SharePoint with a base of technical detail that can help us have the right conversation both across the business side and those of you who are from IT.SharePoint 2010 is the business collaboration platform that unifies platforms that have previously been silos into a single people-ready infrastructure. Most times people think about SharePoint as an application, but SharePoint is also a platform upon which to build your proprietary innovations.  Focus on End User: One of the issues with traditional application platforms has been that the functionality (and as a result) the applications that are made possible are primarily focus on back end issues to the detriment of the end user. With SharePoint, the end user is considered the focal point of all application value. End users are able to connect with each other in very rich ways, from the browser, to the rich experience of Office, or when they are mobile or disconnected. Users feel empowered to perform their jobs and business in ways that was not possible before because they interact with the application through a familiar user experience that can span all the situations a user may find him in.All of this is possible through increasing levels of functionality that is layered on each other. Let’s discuss this from the bottoms up. Enterprise LOB and External Systems: Any non-trivial solution cannot stand in isolation. They typically require access to the system of records that are the backbone of an enterprise. These systems are typically more static and change less frequently, but they are important nonetheless. One of the problems that these systems face is a very rigid and unfriendly user interface. What SharePoint and the rest of the Microsoft platform do is to help users connect to this data seamlessly. SharePoint provides the capabilities to connect to this data while respecting the security and policies in place to ensure that only the appropriate rights are granted to users. More importantly, SharePoint makes it possible for users to work with this data just as if the data were store in SharePoint. In addition to LOB data, companies are becoming more used to leveraging cloud services in their applications. Connecting to these external systems, LOB applications and cloud services is done in SharePoint primarily through the Business Connectivity Services. Rest of Microsoft Platform: One of the greatest strengths of SharePoint is that is built on the most successful enterprise-class application platforms: the Microsoft Application Platform. SharePoint is built on Windows, SQL Server, and .NET. As a result, it inherits all of their benefits. All of the great capabilities of SharePoint are possible because we did not have to spend resources building those capabilities and are able instead to leverage them to create a very scalable, robust, and manageable platform. In addition, SharePoint is a “transparent” platform, meaning that developers have line of sight to these underlying technologies and are able to leverage those capabilities directly in their code if necessary (their object models, their APIs, etc.) and use the advanced tools in Visual Studio to create sophisticated applications. Key SharePoint Platform Services: On top of the Microsoft application platform, SharePoint built a number of platform services that serve as the foundation for both SharePoint and an enterprise applications. This is not an exhaustive list but it includes the major areas of investments that are relevant to those who are considering building solutions on SharePoint. Of course, a great platform has to have great programmability in the forms of object models. Most people are familiar with the traditional SharePoint server object model, but something new is the object models that are available on the client tier, including a .NET, Silverlight, and JavaScript, for example. There is also great support for web based standards such as REST and Web Services.The application model is what makes SharePoint so usable. It is the foundation of what an application in SharePoint is. Here we define the UX framework, the list and libraries, the model for the sites and pages, the web part framework, security, etc. We also provide the infrastructure to connect to external data and to provide connectors for Search.Deployment is important because it is the linkage between development and the operations sides. In SharePoint 2010 we are unifying all deployment technologies under a common deployment framework (the WSP).Finally, Security and Manageability are key services in the platform. SharePoint defines a framework for users, roles, and groups that is used throughout the platform. In SharePoint 2010 we have also made great investments in Claims-based authentication and pluggable provides to integrate with other ways to authenticate users. For Manageability, the platform provides also with great scripting capabilities through PowerShell and also administration and monitoring functionality to ensure that the infrastructure is operating at its best. Out of Box Capabilities: It is likely that you are already familiar with these capabilities. In SharePoint, we have leveraged our own platform services to build the applications that make up SharePoint. These are the “six slices” of the SharePoint pie, from Sites and Communities, to Content and Insights, as well as the Search capabilities. The power of the SharePoint platform is that you can create your own applications using the same foundation we did, just like we were able to create the applications that come in SharePoint out of the box. SharePoint Composite Applications: A composite application in the industry is one that is built using previously existing building blocks. That is exactly what SharePoint Composite applications are. However, the key difference in SharePoint is that we place the end user in the center of the interaction, and built a unified platform to make the vision of Composition a reality across many different domains. So in SharePoint you are able to create Composite Applications that span scenarios of people, LOB data, data analytics and business intelligence, Search, workflow and documents, and of course the Web. All of these scenarios can come to live in your application. We are already seeing many customers doing just that: they build data tracking applications, of integrate with LOB data in Office Business Applications (OBAs). We have seen many applications that also empower decision making and enable business insight, combining unstructured and structured information making it easily usable, accessible, and discoverable with rich, self-service capabilities that enable the creation of business intelligence content in scorecards and dashboards. Or applications that implement human workflow over forms and documents to reduce errors and make a process more efficient. We also have seen search-based applications that create very dynamic and engaging experiences based on search, helping people navigate all of the information they have without having to codify that navigation rigidly into the application. And finally, we have seen applications that exploit the interactivity available on the web through Rich Internet Applications in public facing sites. Management: In other platforms, all of these applications would have created a great amount of issues for the IT Pros who are in charge of keeping the platform working. Not in SharePoint. Our platform gives you the flexibility to deploy these applications on premise or online, or to create a Shared Services infrastructure that you can leverage across your business units or across your applications. One important aspect of our platform in 2010 is the concept of Sandbox Solutions. This capability enables End Users to upload their own solutions to SharePoint and to run them in their own sandbox, meaning that they won’t negatively affect the infrastructure. Your IT personnel can set the right parameters in terms of resource consumption and utilization that will bound these solutions. If the solution starts going beyond these limits that you define, then SharePoint is able to manage it and block it. Imagine for example an application that for some reason starts taking up a lot of CPU. Well, your other applications won’t suffer because SharePoint will manage that faulty application down to where the application no longer works and the problem is fixed. The benefit is that you don’t have to baby sit these applications: you basically set the parameters of resources you are comfortable with, and then SharePoint does the rest. Summary: We hope that you are able to see how SharePoint can be the used for your own internal proprietary innovations and not just in what it brings you out of the box. It is a great platform for end users because they are the center of your application, enabling them to work as they want to. Your developers are more productive because of the great tools and programmability capabilities in the platform, and because they will be using the same tools they are used to in Visual Studio. And finally, your operations team and IT Pros will be able to do their job and keep the platform up and working and have the flexibility to deploy the solutions in the model that is the most appropriate for the need. Sound bite / Key Value Statement Transition Next Slide
  • Duration1 minute Slide Purpose/ObjectiveUse this slide to distinguish the difference between the SharePoint Standard and Enterprise versions for Internet Sites and enumerate the advantages of using an enterprise edition to enhance the extranet capabilities. Slide Script/Main Storyline-SharePoint Server 2010 Standard – Can be used for organizations looking to deploy a business collaboration platform across all types of content, use the core capabilities of SharePoint foundation and SharePoint standard edition to manage content and business processes, find and share information and expertise, and simplify how people work together across organizational boundaries.  Some of the key features of the standard edition that will accelerate your extranet developments and improve your customer partner experience:Content OrganizerTag Clouds & Tag ProfilesCompliance EverywhereManaged Metadata ServiceMetadata-driven NavigationRich Media ManagementShared Content TypesWord Automation ServicesBusiness Connectivity ServicesProfile PageWorkflow Templates -SharePoint Server 2010 Enterprise – can be used for organizations looking to standardize on a complete, end-to-end business collaboration platform to connect and empower people across teams and geographies, cut costs with a unified infrastructure enabling business productivity, and rapidly respond to business needs with familiar and intuitive interfaces. Use the Enterprise capabilities of SharePoint to fully interoperate with external systems, line-of-business applications, web services, and Microsoft Office; make better decisions with rich data visualizations, dashboards and scorecards, and advanced analytics; build and maintain robust applications, rich web forms, and workflow-based solutions. The enterprise version includes all the features of the standard version but also includes the following for extranet development:Business Intelligence CenterCalculated KPIs & DashboardsChart Web PartsData Connection LibraryExcel Services and PowerPivot for SharePointPerformancePoint ServicesBusiness Data Integration with the Office ClientBusiness Data Web PartsInfoPath Forms Services Sound bite / Key Value StatementSharePoint 2010 Standard Edition brings a definitive advantage to your organization to develop and maintain extranet capabilities. Moving to Microsoft SharePoint Enterprise Edition offers many additional benefits especially around insight capabilities that will allow your solutions to connect to other Line of Business (LOB) applications and provide performance metrics and enable forms automation.  Transition Next Slide
  • Duration1 minute Slide Purpose/ObjectiveSharePoint Server 2010 for Internet Sites, Standard will be limited to the features available in the SharePoint Standard CAL—including enterprise content management, web publishing, out-of-box workflows, social networking (for authenticated users), and search.  Excluded are SharePoint Enterprise CAL features, including InfoPath Services, SharePoint Business Intelligence (Excel Services and PerformancePoint), Access Services, Visio Services, and right to rights to Fast Search For SharePoint for use outside the firewallSlide Script/Main Storyline-SharePoint Server 2010 Standard – Can be used for organizations looking to deploy a business collaboration platform across all types of content, use the core capabilities of SharePoint foundation and SharePoint standard edition to manage content and business processes, find and share information and expertise, and simplify how people work together across organizational boundaries.  Some of the key features of the standard edition that will accelerate your extranet developments and improve your customer partner experience:Content OrganizerTag Clouds & Tag ProfilesCompliance EverywhereManaged Metadata ServiceMetadata-driven NavigationRich Media ManagementShared Content TypesWord Automation ServicesBusiness Connectivity ServicesProfile PageWorkflow Templates -SharePoint Server 2010 Enterprise – can be used for organizations looking to standardize on a complete, end-to-end business collaboration platform to connect and empower people across teams and geographies, cut costs with a unified infrastructure enabling business productivity, and rapidly respond to business needs with familiar and intuitive interfaces. Use the Enterprise capabilities of SharePoint to fully interoperate with external systems, line-of-business applications, web services, and Microsoft Office; make better decisions with rich data visualizations, dashboards and scorecards, and advanced analytics; build and maintain robust applications, rich web forms, and workflow-based solutions. The enterprise version includes all the features of the standard version but also includes the following for extranet development:Business Intelligence CenterCalculated KPIs & DashboardsChart Web PartsData Connection LibraryExcel Services and PowerPivot for SharePointPerformancePoint ServicesBusiness Data Integration with the Office ClientBusiness Data Web PartsInfoPath Forms Services Sound bite / Key Value StatementSharePoint 2010 Standard Edition brings a definitive advantage to your organization to develop and maintain extranet capabilities. Moving to Microsoft SharePoint Enterprise Edition offers many additional benefits especially around insight capabilities that will allow your solutions to connect to other Line of Business (LOB) applications and provide performance metrics and enable forms automation.  Transition Next Slide*Definition of a single domain:A single domain is a combination of a top-level domain (.com, .net, .org, .co.uk, etc.) with a subdomain. Examples of valid domains are example.com, example.co.uk and example.net. Subdomains are any URL with the names directly to the left of .com, .net, etc. There must only be a single default page (homepage).Customers that want to run more than one domain will need to run separate instances of the server license or purchase SharePoint Server 2010 for Internet Sites, Enterprise Edition.

Atidan Extranet To Optomize Business Dec 6 2011.3 Atidan Extranet To Optomize Business Dec 6 2011.3 Presentation Transcript

  • David J. Rosenthal
  • Extranet Business Optimization Extranet Business Goals  Reduce supply chain inefficiencies  Interact with your loyal customer base  Extend customer self service strategies  Share business resources with partners  Enable mobile capabilities  Extend remote employee access Extranet For Optimizing Business 2
  • Extranet Stakeholder Goals Technical Managers  Content management Executive  Search capabilities Leadership  Infrastructure Information  Security Workers  Business growth  New strategic opportunities  Knowledgebase availability  Legal requirement compliance  Flexible customer support  Operational cost reductions  Familiar interface tools Extranet  Dynamic application access Stakeholder Goals Extranet For Optimizing Business 3
  • Business Extranets Extranet Customers Employees Internet Intranet Customers Employees Extranet For Optimizing Business 4
  • Business Challenges –Extranet Benefits Competitive Cost Reduction Business Growth Advantage Challenge Challenge Challenge  Limited insights into  Inefficient partnervendor  Limited customer insights partner initiatives workflow processes to future marketing  Team Collaboration across  Support costs for customer initiatives locations and time zones service teams  Time to marketing latency  Limited accessibility to  Attracting diverse remote  24/7 customer access to partner resources mobile employee talent pool personalized offerings Benefits Benefits Benefits  Real-time sharing of  Trusted customer business intelligence  Enabled workflow feedback on goods and  Anytime partner site processing for services offerings collaboration strategies streamlined interactions  Centralized content  Segregate and protect  Customer self-service publishing access sensitive shared business opportunities  Mobile customer access resources  Comprehensive access to to targeted services shared resources and LOB applications Extranet For Optimizing Business 5
  • Extranet Requirements Search Communities Email Integration Performance Business Intelligence EmployeesCustomer Experience Security Authentication LOB Connectivity Collaboration Self Service Portals Mobile Access Branding Content Management New Service Applications 6
  • Why SharePoint 2010? Extranet For Optimizing Business 7
  • Partner and Customer CollaborationPartner team announcements Partner / Vendor discussion boards Shared business Internal / External links to document storage shared resources Extranet For Optimizing Business 8
  • Extranet Content Management Convenient Ribbon Interface Digital Asset Management and Approval Processes Video streaming Rapid customer facing for enhanced customer publishing experience Extranet For Optimizing Business 9
  • Shared Partner Insights Flexible graphic analysis Partner relationship workflow processes Detailed shared revenue partner KPIs Extranet For Optimizing Business 10
  • Enhanced Search Experience Connecting partners and customers to resources and expertiseContent navigators with exact counts Document thumbnails Document previews Extranet For Optimizing Business 11
  • LOB Application Connectivity Connect partners and customers to information from multiple applications across your enterprise Extranet For Optimizing Business 12
  • Extranet MobilityAnywhere mobile read-write access 042 440 5280 Navigate doc libraries Search people and Interact with Office content and LOB data expertise Extranet For Optimizing Business 13
  • Customer/Partner Self Service My Artists Artist Tracker > Artists Contracts Artist Name Address City State Artist Artist Name: Mandible Deathrattle Artists Concourse Jay Hamlin Trio Down on the Bayou Andrew Datars Quartet Agent: Concourse Stuck in the Mud Jay Hamlin Trio Tastes like chicken Down on the Bayou Mandible Concourse Extranet For Optimizing Business 14 14
  • Extranet Access SecurityConfidently control access and content Business Ready Security  Integrate & extend security across the enterprise  Help protect everywhere access anywhere  Simplify the security experience and manage compliance Extranet For Optimizing Business 15
  • Extranet InvestmentExtranet technology solutions with SharePoint for Internet Sites Enterprise Content Management Extranet Technologies   Web Publishing  Out-of-the-box Workflows  Social Networking (for authenticated users)  Search  InfoPath Services  SharePoint Business Intelligence (Excel Services and PerformancePoint)  Access Services  Visio Services  Rights for FAST Search for SharePoint (for use outside the firewall)*** Core Technologies Blogs Business Data Connectivity Service Claims-Based Authentication Discussions Mobile Connectivity Multilingual User Interface Permissions Management Ribbon and Dialog Framework SharePoint Workspace Streamlined Central Administration Wikis Workflow Enabling Technologies Virus protection Block inappropriate content Multiple Antivirus engines – keyword filtering Configurable alerts Single point security controls for access policies Access control based on user identity, role and device Inactivity timeouts and re-authentication Clean up cachetemp files at session termination Extranet For Optimizing Business 16
  • SharePoint Server 2010 for Internet SitesProduct Details Product Details Product DetailsThe ideal solution for small to medium- The ideal solution for enterprise customers FAST provides the platform for drivingsized businesses to reach their customers with multiple domains, across many high-volume commerce and contenton the internet with easy-to-use Web geographies who want to provide high experiences uniquely personalized to theContent Management and compliance for availability to their site visitors combined with a individual. For highly tailored searchsingle domains*. powerful search experience. solutions or highly personalized experiences for ‘top tier’ websites, FAST Features Search for Internet Sites provides theFeatures SharePoint Standard CAL Features industry leading solution. SharePoint Standard CAL Features  + Enterprise CAL Features  Enterprise Content Management  Enterprise Content Management Features  Web Publishing  Web Publishing  Out-of-the-box Workflows  Out-of-the-box Workflows  FAST ESP 5.3  Social Networking (for authenticated FAST Search Designer  Social Networking (for authenticated  users) users)  Interaction Management Services (IMS)  Search  Search  Content Transformation Services (CTS)  InfoPath Services  Languages (all)  SharePoint Business Intelligence (ExcelLicensing Services and PerformancePoint)  Connectors (all)  Access Services  Single Domain License for Internet or  Visio Services Extranet Use  Rights for FAST Search for SharePoint (for  A license is required for every server use outside the firewall)*** (WFE, SSA, Index) providing standard capabilities Licensing  Step-up SKU to Enterprise is available to customers with active SA**  Multiple Domain License for Internet or Extranet Use  A license is required for every server (WFE, SSA, Index) providing enterprise capabilities  Customers will require a completely new license of FIS Enterprise if a customer only purchased the license to FIS Standard Extranet For Optimizing Business 17
  • Benefits Beyond the ExtranetEngage partners customers and employees across one platform Extranet For Optimizing Business 18
  • Extranet Security – A Closer Look SharePoint Protection Unified Access Identity Management  Ensure files uploaded to Features  Synchronization of SharePoint by external identities, passwords, and  Single point of security entitlements across a wide users are virus-free control for access policies range of systems for  Eliminate documents  Access control based on user external users containing inappropriate identity, role, & endpoint content device  Automates user account provisioning to  Choice of built-in security SharePoint, Exchange and  Multiple antivirus engines policies or endpoint security third-party applications for content keyword enforcement filtering  Pre-defined control over  Automates digital  Ensures viruses are not uploads, downloads, edits, certificate distributed to external etc. and smart card partners provisioning  Inactivity timeouts and re- authentication  Self Service password  Configure alerts to notify users and technical staff  Clean up cache and temp reset files when sessions terminate Extranet For Optimizing Business 19
  • Sample Extranet Architecture SQL Back End ExternalSharePoint Users Firewall Internet Powered Indexing Server by UAG and TMG Internal SharePoint Users Web Front EndMalwareInappropriate Content Extranet Unified Access Boundary Gateway (UAG) Application Servers Extranet For Optimizing Business 20
  • SharePoint for your Extranet? 21
  • Extranet Business Optimization FocusWhat is your organizational strategy? Business Technology Reduce supply chain inefficiencies Unify collaboration experience Interact with your loyal customer base Extend data protection Share business resources with partners Increase search capabilities Provide customer targeted services Provide hosted solutions options Complement current internet marketing Enhance mobile capabilitiesStreamline and enhance B2B e-commerce Extend remote employee access Extend customer self service strategies Maximize employee productivity Extranet For Optimizing Business 22
  • Atidan Extranet Demo Extranet For Optimizing Business 23
  • Workflow Start Customer Fill Request form Customer Submit Request Submit Read Request By Employee Not Submit Employee Employee Place the order to Supplier Submit Read Request By Supplier Not Submit Supplier EndExtranet For Optimizing Business 24
  • Next Steps • Contact Atidan for detailed demonstration & free analysis • Does your organization have SDPS Software Assurance Vouchers from Microsoft? • sharepoint@atidan.com • David Rosenthal: 1-215-825-5045 x5001 Learn more, go to http://www.atidan.com/enterprise-portals.php Extranet For Optimizing Business 25
  • Questions 26 26
  • Microsoft SharePoint 2010The business collaboration platform for the enterprise and the web Connected and Empowered End Users Browser Office Offline Mobile SharePoint Application Scenarios Tools ManagementCollaborative RetainingDevelopment flexibility and control Reporting Document LOB Human Work areas and Websites Online or Browser processing integration workflow Analysis On Premise Shared Services SharePoint SharePoint Out-of-the-Box Capabilities Designer Sites Communities Content Composites Insights Search Sandbox Solutions Visual Studio Key SharePoint Platform Services Administration Application Model Packaging Security Programmability Interoperability Deployment Manageability The Microsoft Platform Application (SQL Server, Windows, .NET) ERP, CRM, Your enterprise LOB, Cloud 27 BUIT applications external systems and cloud services services
  • Edition ComparisonsWhat are the feature functionality options? Standard Enterprise Content Organizer Business Intelligence Center Tag Clouds & Tag Profiles Calculated KPIs & Dashboards Compliance Everywhere Chart Web Parts Managed Metadata Service Data Connection Library Metadata-driven Navigation Excel Services and PowerPivot for Rich Media Management SharePoint Shared Content Types PerformancePoint Services Word Automation Services Business Data Integration with the Office Client Business Connectivity Services Business Data Web Parts Profile Page InfoPath Forms Services Workflow Templates SharePoint ProductOptimizing Business Comparison Extranet For Features 28
  • SharePoint Server 2010 for Internet Sites Product Details Product Details The ideal solution for small to medium-sized businesses to reach The ideal solution for enterprise customers with multiple domains, their customers on the internet with easy-to-use Web Content across many geographies who want to provide high availability to Management and compliance for single domains. their site visitors combined with a powerful search experience. FeaturesFeatures  Enterprise Content Management  Enterprise Content Management  Web Publishing  Web Publishing  Out-of-the-box Workflows  Out-of-the-box Workflows  Social Networking (for authenticated users)  Social Networking (for authenticated users)  Search  Search  InfoPath Services  SharePoint Business Intelligence (Excel Services and PerformancePoint)Licensing  Access Services  Single Domain License for Internet or Extranet Use  Visio Services  A license is required for every server (WFE, SSA, Index)  Right for FAST Search for SharePoint (for use outside the providing standard capabilities firewall)  Step-up SKU to Enterprise is available to customers with active SA Licensing  Multiple Domain License for Internet or Extranet Use  A license is required for every server (WFE, SSA, Index) providing enterprise capabilities Extranet For Optimizing Business 29