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Emotional Intelligence and Interpersonal Dynamics
 

Emotional Intelligence and Interpersonal Dynamics

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A short introduction to the basic concepts of emotional and social intelligence, many terms and concepts introduced in Daniel Goleman's book Social Intelligence.

A short introduction to the basic concepts of emotional and social intelligence, many terms and concepts introduced in Daniel Goleman's book Social Intelligence.

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    Emotional Intelligence and Interpersonal Dynamics Emotional Intelligence and Interpersonal Dynamics Presentation Transcript

    • Emotional Intelligence and Interpersonal Dynamics Christopher Zobrist czobrist@cal.berkeley.edu
    • Where do emotions come from?
    • Functional Magnetic Resonance Imaging (FMRI) Hearing Words Seeing Words
    • Important Parts of the BrainExecutive Center (PFC)Emotional Center (Limbic System)Survival Mechanism(Amygdala) ADSL Connection (Spindle Cells)
    • Left vs Right Brain ActivitiesLeft RightLogical EmotionalCalculating CreativeSequential SynchronousDetail- Big-Picture Oriented Thinking_________ __________Computer Artist
    • Moods and Left vs Right PFC Activity PFC (Pre-Frontal Cortex)Good Middle of BadMoods the Road Moods
    • Emotions &Decision-Making
    • Self-MasterySelf-Awareness Self-Regulation Self-Motivation
    • Kids and Marshmallows
    • Self-Mastery Empathy
    • Empathy and Mirror Neurons
    • - Attunement- Synchrony- Empathic Accuracy
    • Six Universal Facial Expressions
    • Facial Action Coding System (FACS)
    • Micro-Expressions
    • Social Contagion
    • Empathy Social Skills
    • Social Cognition
    • On-line Social Networks
    • Off-line Social Networks Anyone(even You!) Kevin Bacon
    • - Self-Presentation- Influence- Concern RECOMMENDED READING RECOMMENDED READINGSocial Intelligence Never Eat Alone Daniel Goleman Keith Ferrazzi
    • Are Emotions Important? olving Crea ble m-S tivityPro kills ial S Interpers onal Con ager f lict Man Emotions Affect Custo Commun me r Ser v i cation ice dership tiva tion Lea Mo
    • Review Questions• What part of the brain do emotions come from?• How many universal facial expressions do all Humans use to express emotion?• What are the first three parts of emotional intelligence?• What are “mirror neurons”?