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Transition to Management: The Other Side of the Desk
 

Transition to Management: The Other Side of the Desk

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60-minute marketing webinar introducing 5 leadership guidelines and five related leader behaviors. An overview of NetSpeed Leadership training program for new managers.

60-minute marketing webinar introducing 5 leadership guidelines and five related leader behaviors. An overview of NetSpeed Leadership training program for new managers.

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    Transition to Management: The Other Side of the Desk Transition to Management: The Other Side of the Desk Presentation Transcript

    • Transition to Management The Other Side of the Desk November 5, 2013 ©2013 NetSpeed Learning Solutions
    • Objectives • Identify specific leader behaviors linked to the Leadership Guidelines • Stay balanced and on track in the face of shifting priorities and unpredictable challenges • Describe the NetSpeed Leadership® blendedlearning program © 2013 NetSpeed Learning Solutions. All rights reserved. 2
    • Housekeeping • • • • Close other programs. Use Chat to send a message to the Presenters. Interact using Chat, Polling, and Status Icons To maximize your screen size, press F11 now. © 2013 NetSpeed Learning Solutions. All rights reserved. 3
    • Send a Chat Message © 2013 NetSpeed Learning Solutions. All rights reserved. 4
    • Send a Chat Message © 2013 NetSpeed Learning Solutions. All rights reserved. 5
    • Status Icons © 2013 NetSpeed Learning Solutions. All rights reserved. 6
    • Opening Poll What is driving your organization’s desire to develop your new leaders? © 2013 NetSpeed Learning Solutions. All rights reserved. 7
    • Leadership Assessment Have you downloaded and completed the Leadership Assessment tool? http://netspeedlearning.com/leadership/assessment/ © 2013 NetSpeed Learning Solutions. All rights reserved. 8
    • The Gap 75% of organizations cite leadership development as important 23% say they are effective at developing leaders internally Source: 2010, i4cp © 2013 NetSpeed Learning Solutions. All rights reserved. 9
    • Leadership Development “Given the volatility of the last year and the accelerated pace of change in the economy, companies should be treating leadership development as both an urgent survival tactic and a business opportunity.” Jay Jamrog SVP/Research i4cp © 2013 NetSpeed Learning Solutions. All rights reserved. 10
    • Demographic Shift • Every single day, more than 10,000 baby boomers reach the age of 65. • This will be true every day for the next 19 years. Lada Nikravan CLO © 2013 NetSpeed Learning Solutions. All rights reserved. 11
    • Training Your Leaders © 2013 NetSpeed Learning Solutions. All rights reserved. 12
    • NetSpeed Leadership® 1. Face-to-face Classroom Training (3 hour modules) 2. Webinar Training modules (90-minute sessions) 3. Post-class online reinforcement tools 4. NetSpeed Administrator™ (to report the impact of training) © 2013 NetSpeed Learning Solutions. All rights reserved. 13
    • Gyroscope A device that keeps you aligned as you are pulled in many directions © 2013 NetSpeed Learning Solutions. All rights reserved. 14
    • The Guidelines: Your Leadership Gyroscope 1. 2. 3. 4. 5. Create an Optimistic Climate Promote Collaborative Relationships Encourage Exceptional Performance Focus for High Impact Cultivate Trust © 2013 NetSpeed Learning Solutions. All rights reserved. 15
    • Leadership Guidelines 1. 2. 3. 4. 5. Create an Optimistic Climate Promote Collaborative Relationships Encourage Exceptional Performance Focus for High Impact Cultivate Trust © 2013 NetSpeed Learning Solutions. All rights reserved. 16
    • Create an Optimistic Climate A leader’s mood is contagious and sets the tone for the work climate How does the leader’s mood set the tone for a team? © 2013 NetSpeed Learning Solutions. All rights reserved. 17
    • Create an Optimistic Climate Leader Behavior: I frequently find ways to celebrate the progress made by teams and individuals. What advice would you give a new manager who wanted to celebrate more? © 2013 NetSpeed Learning Solutions. All rights reserved. 18
    • Leadership Guidelines 1. 2. 3. 4. 5. Create an Optimistic Climate Promote Collaborative Relationships Encourage Exceptional Performance Focus for High Impact Cultivate Trust © 2013 NetSpeed Learning Solutions. All rights reserved. 19
    • Promote Collaborative Relationships Open-handed give and take is mandatory in an effective, fast paced, organization What evidence tells you that open-handed give and take is the norm in an organization? © 2013 NetSpeed Learning Solutions. All rights reserved. 20
    • Promote Collaborative Relationships Leader Behavior: I actively encourage honest feedback and input from others. 5 – Frequently 4 – Sometimes 3 – Occasionally 2 – Rarely 1 – Almost Never © 2013 NetSpeed Learning Solutions. All rights reserved. 21
    • Leadership Guidelines 1. 2. 3. 4. 5. Create an Optimistic Climate Promote Collaborative Relationships Encourage Exceptional Performance Focus for High Impact Cultivate Trust © 2013 NetSpeed Learning Solutions. All rights reserved. 22
    • Encourage Exceptional Performance The competitive landscape requires that we set and consistently achieve stretch goals © 2013 NetSpeed Learning Solutions. All rights reserved. 23
    • Encourage Exceptional Performance Leader Behavior: I address performance problems quickly and constructively. What is the impact when the leader fails to address performance problems well? © 2013 NetSpeed Learning Solutions. All rights reserved. 24
    • Leadership Guidelines 1. 2. 3. 4. 5. Create an Optimistic Climate Promote Collaborative Relationships Encourage Exceptional Performance Focus for High Impact Cultivate Trust © 2013 NetSpeed Learning Solutions. All rights reserved. 25
    • Focus for High Impact A disciplined approach enables us to stay on course in the face of unpredictable change Give an example of a “disciplined approach” inside an organization. © 2013 NetSpeed Learning Solutions. All rights reserved. 26
    • Focus for High Impact Leader Behavior: I skillfully plan and execute assignments. 5 – Frequently 4 – Sometimes 3 – Occasionally 2 – Rarely 1 – Almost Never © 2013 NetSpeed Learning Solutions. All rights reserved. 27
    • Leadership Guidelines 1. 2. 3. 4. 5. Create an Optimistic Climate Promote Collaborative Relationships Encourage Exceptional Performance Focus for High Impact Cultivate Trust © 2013 NetSpeed Learning Solutions. All rights reserved. 28
    • Cultivate Trust Lack of trust cripples an organization’s ability to perform © 2013 NetSpeed Learning Solutions. All rights reserved. 29
    • Cultivate Trust Leader Behavior: I assume people have good intentions. How does this assumption affect the leader’s behavior? © 2013 NetSpeed Learning Solutions. All rights reserved. 30
    • Cultivate Trust What are examples of trust busters at work? What are examples trust builders at work? © 2013 NetSpeed Learning Solutions. All rights reserved. 31
    • The New Blend © 2013 NetSpeed Learning Solutions. All rights reserved. 32
    • The New Blend E-learning Instructor-led web training Podcasting E-books Instructor-led classroom Public speakers Industry conferences © 2013 NetSpeed Learning Solutions. All rights reserved. Podcasting Video Wikis or Knols Blogs Brown-bag lunch seminars Book groups Mentoring Consult a colleague 33
    • Learners in the New Blend • Assume greater responsibility for their learning • May meet face-to-face upfront to begin building relationships then move to virtual learning • Share knowledge and experiences • Create and post content • May convene several times in web-conference training sessions • Interact with peers in and out of the virtual classroom © 2013 NetSpeed Learning Solutions. All rights reserved. 34
    • Virtual Learning Evolves © 2013 NetSpeed Learning Solutions. All rights reserved. 35
    • Three Tracks – 24 Modules Leadership Development – 8 modules Performance Management – 8 modules Professional Development – 8 modules Available for classroom and virtual delivery © 2013 NetSpeed Learning Solutions. All rights reserved. 36
    • Post-Class Reinforcement Job Aid Cards Electronic Magazine NetSpeed On The Job™ NetSpeed Coach® NetSpeed Administrator © 2013 NetSpeed Learning Solutions. All rights reserved. 37
    • Job Aid Card Distributed at end of f2f class Emailed after a virtual class © 2013 NetSpeed Learning Solutions. All rights reserved. 38
    • NetSpeed Learning Center © 2013 NetSpeed Learning Solutions. All rights reserved. 39
    • Electronic Magazine © 2013 NetSpeed Learning Solutions. All rights reserved. 40
    • NetSpeed On The Job™ Online Performance Support Tool © 2013 NetSpeed Learning Solutions. All rights reserved. 41
    • NetSpeed On The Job™ Available 24/7 for one year; can be emailed © 2013 NetSpeed Learning Solutions. All rights reserved. 42
    • NetSpeed Coach® © 2013 NetSpeed Learning Solutions. All rights reserved. 43
    • “All training impact begins with the individual.” Robert O. Brinkerhoff Telling Training’s Story © 2013 NetSpeed Learning Solutions. All rights reserved. 44
    • Individual Impact © 2013 NetSpeed Learning Solutions. All rights reserved. 45
    • Manager or Third Party Provide manager’s feedback (Level III) Skill Improvement Effectiveness Behavioral Examples Participant may view manager’s feedback Participant may view an aggregate of 3+ thirdparty assessments © 2013 NetSpeed Learning Solutions. All rights reserved. 46
    • Manager’s Observations © 2013 NetSpeed Learning Solutions. All rights reserved. 47
    • Evaluation Results © 2013 NetSpeed Learning Solutions. All rights reserved. 48
    • NetSpeed Administrator™ Tracks the progress of each participant per session Provides participant evaluation data (Level II) Shows summary impact information (Level III) Application Skill Improvement Effectiveness Behavioral Examples © 2013 NetSpeed Learning Solutions. All rights reserved. 49
    • NetSpeed Fast Tracks™ © 2013 NetSpeed Learning Solutions. All rights reserved. 50
    • Integrated Learning System • • • • • Keyword Searchable Podcasts and videos Knols (units of knowledge) and Blogs Expert interviews Scheduled asynchronous course assignments © 2013 NetSpeed Learning Solutions. All rights reserved. 51
    • New Blend Options 1. Leadership Webinar Series – 90-minute webinars by subscription 2. Virtual Facilitator Trainer Certification (prepares trainers for virtual delivery) 3. Ability to blend synchronous with asynchronous learning at NetSpeed Fast Tracks™ © 2013 NetSpeed Learning Solutions. All rights reserved. 52
    • The New Blend NetSpeed On The Job NetSpeed Coach NetSpeed Leadership (virtual) NetSpeed Fast Tracks (Video, Blogs, Knols) NetSpeed Leadership (face-to-face) Ongoing coaching and managerial support © 2013 NetSpeed Learning Solutions. All rights reserved. 53
    • “The central challenge for organizations today is how to leverage learning consistently, quickly and effectively into improved performance.” Robert O. Brinkerhoff Telling Training’s Story © 2013 NetSpeed Learning Solutions. All rights reserved. 54
    • Develop Your Leaders • Deliver instructor-led (face-to-face or virtual) • Blend it with asynchronous assignments at NetSpeed Fast Tracks™ • Add video, podcasts, blogs and knols to build learnercentric programs • Reinforce learning transfer with post-class tools • Encourage peer-to-peer collaboration and problem-solving © 2013 NetSpeed Learning Solutions. All rights reserved. 55
    • InstructorLed Flexible Practical Blended Collaborative © 2013 NetSpeed Learning Solutions. All rights reserved. 56
    • 2013 Promotion • 15% discount on all programs or services purchased by December 20, 2013. • 10% discount if purchased by January 15, 2014. • Minimum of $25,000 (net) © 2013 NetSpeed Learning Solutions. All rights reserved. 57
    • Q&A © 2013 NetSpeed Learning Solutions. All rights reserved. 58
    • © 2013 NetSpeed Learning Solutions. All rights reserved. 59