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Great Webinars Bellevue College
 

Great Webinars Bellevue College

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  • Cindy, this is a setup to the next slide. It also gets people involved during the email discussion. Answers might be Very often (at least several times a day) Often (at least once a day) Sometimes Rarely Never

Great Webinars Bellevue College Great Webinars Bellevue College Presentation Transcript

  • Great Webinars Changing the Face of Learning Bellevue College© 2012 NetSpeed Learning Solutions. All rights reserved. 1
  • Webinar Learning Objectives • Identify the underpinnings of a solid webinar experience • Apply five techniques to deliver an effective webinar • Adopt three practices to reduce the impact of technology snafus© 2012 NetSpeed Learning Solutions. All rights reserved. 2
  • About Cynthia Clay • 20+ years of experience • Began delivering web conference training in 2004 • Expert on facilitating interactive web training • Author of Great Webinars • Leads the Virtual Facilitator Trainer Certification™ course • Co-authored Peer Power: Transforming Workplace Relationships© 2012 NetSpeed Learning Solutions. All rights reserved. 3
  • Send a Chat Message© 2012 NetSpeed Learning Solutions. All rights reserved. 4
  • Send a Chat Message© 2012 NetSpeed Learning Solutions. All rights reserved. 5
  • Send a Private Chat Message© 2012 NetSpeed Learning Solutions. All rights reserved. 6
  • Status Icons© 2012 NetSpeed Learning Solutions. All rights reserved. 7
  • Opening Poll What is your primary purpose in attending this webinar today?© 2012 NetSpeed Learning Solutions. All rights reserved. 8
  • Opening Chat What question have you brought today?© 2012 NetSpeed Learning Solutions. All rights reserved. 9
  • What Can Go Wrong?© 2012 NetSpeed Learning Solutions. All rights reserved. 10
  • Common Errors 1 Returning to a “talking head” presentation style© 2012 NetSpeed Learning Solutions. All rights reserved. 11
  • Common Errors The more you feel like a lecturer, the less effective you will be.© 2012 NetSpeed Learning Solutions. All rights reserved. 12
  • Common Errors 2 Not allowing participants to chat with each other© 2012 NetSpeed Learning Solutions. All rights reserved. 13
  • Common Errors A stern teacher or parent trying to get people’s attention (and refusing to allow them to talk) is not very effective.© 2012 NetSpeed Learning Solutions. All rights reserved. 14
  • Common Errors 3 Designing boring, bullet point slides with no graphics© 2012 NetSpeed Learning Solutions. All rights reserved. 15
  • Common Errors If you’re Einstein, perhaps you can hold our interest without interesting slides.© 2012 NetSpeed Learning Solutions. All rights reserved. 16
  • Transforming the Virtual Classroom© 2012 NetSpeed Learning Solutions. All rights reserved. 17
  • Adult Learning Principles Name one adult learning principle in the chat pod. Malcolm Knowles (1913 – 1997)© 2012 NetSpeed Learning Solutions. All rights reserved. 18
  • Adult Learning Principles • Adults need to be involved in the planning and evaluation of their learning. • Experience (mistakes included) provides the basis for learning activities. • Adults want to learn subjects that have immediate relevance to their work or personal lives. • Adult learning is problem-centered not content- oriented. (Source: Malcolm Knowles)© 2012 NetSpeed Learning Solutions. All rights reserved. 19
  • 5 Techniques to Transform 1. Allow no more than 3 minutes between participant interaction opportunities.© 2012 NetSpeed Learning Solutions. All rights reserved. 20
  • Rule of Thumb Engage participants every 3 minutes with a poll, chat, request for feedback, etc.© 2012 NetSpeed Learning Solutions. All rights reserved. 21
  • 5 Techniques to Transform 2. Mix it up with diverse use of polling.© 2012 NetSpeed Learning Solutions. All rights reserved. 22
  • Polling How many hours of productivity, on average, does each employee lose per day trying to process a change and how it might affect them? Sample Exercise: Meeting Change with Resilience© 2012 NetSpeed Learning Solutions. All rights reserved. 23
  • Loss of Productivity During change, an employee loses, on average, 2 hours of productivity trying to process the change and how it might affect them. Employee absenteeism typically doubles during times of change.© 2012 NetSpeed Learning Solutions. All rights reserved. 24
  • Change Evaluation Recall a recent change that you’ve experienced or led. Consider the evaluation questions on the next several slides.© 2012 NetSpeed Learning Solutions. All rights reserved. 25
  • Evaluation Poll 1. Were the business reasons driving the change clearly explained?© 2012 NetSpeed Learning Solutions. All rights reserved. 26
  • Evaluation Poll 2. Were people give the opportunity to celebrate what had been created in the past?© 2012 NetSpeed Learning Solutions. All rights reserved. 27
  • Evaluation Poll 3. Were people given the opportunity to acknowledge their losses?© 2012 NetSpeed Learning Solutions. All rights reserved. 28
  • Evaluation Poll 4. Did people receive frequent updates about the change process during the change?© 2012 NetSpeed Learning Solutions. All rights reserved. 29
  • Final Question What would you do differently in hindsight?© 2012 NetSpeed Learning Solutions. All rights reserved. 30
  • 5 Techniques to Transform 3. Build opportunities for participants to exchange ideas and opinions using chat and voice.© 2012 NetSpeed Learning Solutions. All rights reserved. 31
  • The Cycle of Change© 2012 NetSpeed Learning Solutions. All rights reserved. 32
  • The Cycle of Change© 2012 NetSpeed Learning Solutions. All rights reserved. 33
  • Chat What support should managers provide at each stage of the change process?© 2012 NetSpeed Learning Solutions. All rights reserved. 34
  • Chat What choices did you make during a recent cycle of change that helped you be more resilient?© 2012 NetSpeed Learning Solutions. All rights reserved. 35
  • 5 Techniques to Transform 4. Create learning experiences with real issues and problems© 2012 NetSpeed Learning Solutions. All rights reserved. 36
  • Change Case Study Kathy has needed to take a lot of time off to deal with her elderly and sick father who lives in another state. She comes back from these trips exhausted and emotionally drained. Though you value her contributions to the team, you are concerned. At the last staff meeting, when asked to rework her project plan, Kathy began to cry and had to leave the room.© 2012 NetSpeed Learning Solutions. All rights reserved. 37
  • 5 Techniques to Transform 5. Request learner feedback regularly.© 2012 NetSpeed Learning Solutions. All rights reserved. 38
  • Learner Feedback • Are you with me? • What questions do you have? • Give Bob a round of applause. • Have you completed the worksheet? • Do you agree/disagree with this statement? • How are you feeling about this virtual course?© 2012 NetSpeed Learning Solutions. All rights reserved. 39
  • 5 Techniques to Transform 1. Allow no more than 3 minutes between participant interaction opportunities. 2. Mix it up with diverse use of polling. 3. Build opportunities for participants to exchange ideas and opinions using chat and audio. 4. Create learning experiences with real issues and problems. 5. Request learner feedback regularly.© 2012 NetSpeed Learning Solutions. All rights reserved. 40
  • Technology Snafus© 2012 NetSpeed Learning Solutions. All rights reserved. 41
  • Technology Snafus • Always schedule a dry run • Arrive 30 minutes prior to your webinar • Use a host/producer to handle technical issues • Practice breakout rooms with real people • Have a contingency plan (no Internet, no VoIP, slides won’t advance, etc.)© 2012 NetSpeed Learning Solutions. All rights reserved. 42
  • The Zen of Delivery Begin with a centered, calm mind© 2012 NetSpeed Learning Solutions. All rights reserved. 43
  • Action Planning • One thing I can do…. • One thing my team can do…. • One thing my organization can do…. • One other thought….© 2012 NetSpeed Learning Solutions. All rights reserved. 44
  • Great Webinars Republished in 2012 by Pfeiffer.© 2012 NetSpeed Learning Solutions. All rights reserved. 45
  • Thank You! 46