The Virtual Facilitator: Captivating Your Learners in the New Classroom

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Webinar delivered for Fulcrum Network (Chicago) demonstrating virtual design and delivery skills.

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The Virtual Facilitator: Captivating Your Learners in the New Classroom

  1. 1. © 2013 NetSpeed Learning Solutions. All rights reserved. 1 The Virtual Facilitator Captivating Your Learners in the New Classroom
  2. 2. © 2013 NetSpeed Learning Solutions. All rights reserved. 2 Webinar Objectives • Design interactive activities and exercises that bring your mojo to life • Apply four facilitation practices that learners love • Use five “must have” interaction tools to engage active participation
  3. 3. © 2013 NetSpeed Learning Solutions. All rights reserved. 3 About Cynthia Clay • Founder and CEO • 25+ years of experience • Began delivering web conference training in 2004 • Author of Great Webinars • Lead the Virtual Facilitator Trainer Certification™ course
  4. 4. © 2013 NetSpeed Learning Solutions. All rights reserved. 4 Purpose What is your primary purpose for attending this session?
  5. 5. © 2013 NetSpeed Learning Solutions. All rights reserved. 5 Experience How many webinars have you delivered? 10+ webinars 4 – 9 webinars 1 – 3 webinars I’ve never delivered a webinar
  6. 6. © 2013 NetSpeed Learning Solutions. All rights reserved. 6 Mojo Killers
  7. 7. © 2013 NetSpeed Learning Solutions. All rights reserved. 7 Mojo Killers Talking head presenter Monotone voice Reading slides Little interaction No peer-to-peer chatting
  8. 8. © 2013 NetSpeed Learning Solutions. All rights reserved. 8 Q&A at the end Bullet-point presentations No slide graphics Feeling “alone” on the event Insurmountable technical difficulties More Mojo Killers
  9. 9. © 2013 NetSpeed Learning Solutions. All rights reserved. 9 Adult Learning Principles Malcolm Knowles (1913 – 1997) Name one adult learning principle.
  10. 10. © 2013 NetSpeed Learning Solutions. All rights reserved. 10 • Adults need to be involved in the planning and evaluation of their learning. • Experience (mistakes included) provides the basis for learning activities. • Adults want to learn subjects that have immediate relevance to their work or personal lives. • Adult learning is problem-centered not content-oriented. Adult Learning Principles
  11. 11. © 2013 NetSpeed Learning Solutions. All rights reserved. 11 Bringing Your Mojo to the Virtual Classroom
  12. 12. © 2013 NetSpeed Learning Solutions. All rights reserved. 12 The more you feel like a lecturer, the less effective you will be in the virtual classroom. New Mindset
  13. 13. © 2013 NetSpeed Learning Solutions. All rights reserved. 13 It’s a Visual Medium Make your slides compelling.
  14. 14. © 2013 NetSpeed Learning Solutions. All rights reserved. 14 Mojo Rule #1 Engage participants every 3 minutes with a poll, chat, or request for feedback.
  15. 15. © 2013 NetSpeed Learning Solutions. All rights reserved. 15 Your Tool Kit Chat Polling Streaming Video Annotation Tools Emoticons/Status Icons Video Host/Producer
  16. 16. © 2013 NetSpeed Learning Solutions. All rights reserved. 16 Chat Uses Benefits Ask questions of participants Engage attention Encourage problem solving Activate their thinking Build peer-to-peer dialogue Increase collaboration Invite questions and observations Build commitment to the learning community
  17. 17. © 2013 NetSpeed Learning Solutions. All rights reserved. 17 Open Chat
  18. 18. © 2013 NetSpeed Learning Solutions. All rights reserved. 18
  19. 19. © 2013 NetSpeed Learning Solutions. All rights reserved. 19 Multiple Chats
  20. 20. © 2013 NetSpeed Learning Solutions. All rights reserved. 20
  21. 21. © 2013 NetSpeed Learning Solutions. All rights reserved. 21
  22. 22. © 2013 NetSpeed Learning Solutions. All rights reserved. 22 Polling Uses Benefits Quiz participants to check learning Verify learning effectiveness Quickly get learner feedback Engage participants easily Share opinions and experiences Increase peer-to-peer learning Check assumptions about your audience Tailor your presentation Set up a lecture or discussion Engage their thinking functions
  23. 23. © 2013 NetSpeed Learning Solutions. All rights reserved. 23 Build Awareness
  24. 24. © 2013 NetSpeed Learning Solutions. All rights reserved. 24
  25. 25. © 2013 NetSpeed Learning Solutions. All rights reserved. 25 Express Opinions
  26. 26. © 2013 NetSpeed Learning Solutions. All rights reserved. 26
  27. 27. © 2013 NetSpeed Learning Solutions. All rights reserved. 27 Test Learning
  28. 28. © 2013 NetSpeed Learning Solutions. All rights reserved. 28
  29. 29. © 2013 NetSpeed Learning Solutions. All rights reserved. 29
  30. 30. © 2013 NetSpeed Learning Solutions. All rights reserved. 30 Streaming Video Uses Benefits Stream video of the presenter and host Create interest Capture attention of visual learners Build rapport Decrease multi-tasking Strengthen learner – facilitator contract
  31. 31. © 2013 NetSpeed Learning Solutions. All rights reserved. 31 Annotation Tools Uses Benefits Learners “point” at content on a slide Get fast feedback Participants may label diagrams Test knowledge retained Facilitation can conduct rapid polls Move quickly through content while engaging learners Host or facilitator can type learner responses Facilitate discussion and record key points Use pointer and highlighter on slide Direct learner attention
  32. 32. © 2013 NetSpeed Learning Solutions. All rights reserved. 32 Whiteboard
  33. 33. © 2013 NetSpeed Learning Solutions. All rights reserved. 33 Point to Problems
  34. 34. © 2013 NetSpeed Learning Solutions. All rights reserved. 34 Emoticons/Status Icons Uses Benefits Check in with participants Quickly see agreement/disagreement Replace eye contact Confirm assumptions Check the pulse of the class See who’s ready to move forward Ask for volunteers Keep everyone on track
  35. 35. © 2013 NetSpeed Learning Solutions. All rights reserved. 35 Status Icons
  36. 36. © 2013 NetSpeed Learning Solutions. All rights reserved. 36 Status Icons
  37. 37. © 2013 NetSpeed Learning Solutions. All rights reserved. 37 Video Uses Benefits Show short (< 2minutes) video Change the energy Demonstrate skills or behaviors Introduce a problem to solve
  38. 38. © 2013 NetSpeed Learning Solutions. All rights reserved. 38 Video
  39. 39. © 2013 NetSpeed Learning Solutions. All rights reserved. 39 Manipulator Clues What clues to manipulation stand out?
  40. 40. © 2013 NetSpeed Learning Solutions. All rights reserved. 40 Host/Producer Uses Benefits Use the Host as your delivery partner Energize the workshop Handle technology issues Don’t slow down your delivery Answer logistical questions Provide personal support to learners Present role play and case examples. Create interest
  41. 41. © 2013 NetSpeed Learning Solutions. All rights reserved. 41 Role Play on Camera
  42. 42. © 2013 NetSpeed Learning Solutions. All rights reserved. 42 Get Learner Feedback
  43. 43. © 2013 NetSpeed Learning Solutions. All rights reserved. 43 Virtual Facilitator • Public Virtual Facilitator Trainer Certification • Comprehensive, deep-dive training • Three webinars plus asynchronous assignments • Deliver 20-minute train-back webinar to complete the course • Next public session: November 2013 • May be delivered privately for 10+ trainers
  44. 44. © 2013 NetSpeed Learning Solutions. All rights reserved. 44 Action Planning • One thing I can do…. • One thing my team can do…. • One thing my organization can do…. • One other thought….
  45. 45. © 2013 NetSpeed Learning Solutions. All rights reserved. 45 Complete the Survey • Receive the slides • Attend Virtual Facilitator Training course (November 4 – December 5) • Receive $345 off the course fee • Use promo code “fulcrum” when registering • Download a free ebook (From Chalkboard to Keyboard)
  46. 46. Twitter: cclayatnetspeed LinkedIn: cynthiaclay Email: cclay@netspeedlearning.com

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