From Blah to Aha

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One-hour webinar introducing three deadly webinar mistakes, and an 8-step discovery learning process.

One-hour webinar introducing three deadly webinar mistakes, and an 8-step discovery learning process.

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  • 1. From Blah to Aha! Engaging Learners in the Virtual Classroom January 24, 2013© 2013 NetSpeed Learning Solutions. All rights reserved. 1
  • 2. Webinar Objectives • Avoid 3 deadly mistakes that result in “blah” learning experiences • Embrace 5 discovery learning practices that enliven the virtual classroom • Create “aha” moments as you captivate your learners© 2013 NetSpeed Learning Solutions. All rights reserved. 2
  • 3. About Cynthia Clay • 25+ years of experience • Author of Great Webinars • An expert in collaborative, engaging virtual learning© 2013 NetSpeed Learning Solutions. All rights reserved. 3
  • 4. Tweet #virtuallearning© 2013 NetSpeed Learning Solutions. All rights reserved. 4
  • 5. Purpose Poll What do you hope to gain from this webinar?© 2013 NetSpeed Learning Solutions. All rights reserved. 5
  • 6. “Blah”© 2013 NetSpeed Learning Solutions. All rights reserved. 6
  • 7. Deadly Mistakes What deadly mistakes have you experienced in webinars?© 2013 NetSpeed Learning Solutions. All rights reserved. 7
  • 8. Deadly Mistake #1 Failing to capitalize on the visual medium© 2013 NetSpeed Learning Solutions. All rights reserved. 8
  • 9. Mistake #1: Visual “The facilitator would display a slide with about 4 - 5 points. Then she would talk about the points for what seemed like several minutes without necessarily referring to them specifically or using a pointer.” Lynn, quoted in Great Webinars (2012)© 2013 NetSpeed Learning Solutions. All rights reserved. 9
  • 10. Deadly Mistake #2 Not engaging learners in the discussion© 2013 NetSpeed Learning Solutions. All rights reserved. 10
  • 11. Mistake #2: No Engagement “I think this is why people end up multitasking….If she would only engage me and make it hard for me NOT to participate. I’ve got one ear open for something that catches my attention, but meanwhile, I have seen how this works, and it doesn’t require me to be fully present.” Michelle, quoted in Great Webinars (2012)© 2013 NetSpeed Learning Solutions. All rights reserved. 11
  • 12. Deadly Mistake #3 Lecturing until…© 2013 NetSpeed Learning Solutions. All rights reserved. 12
  • 13. Mistake #3: Lecturing “If you take an already bad training presentation, poor content and organization, throw in terrible and boring slides, add a weak, talking- head facilitator, what would you get? Answer – the one-hour webinar I just watched.” Jackie, quoted in Great Webinars (2012)© 2013 NetSpeed Learning Solutions. All rights reserved. 13
  • 14. Our Story •Began as an independent consulting practice 1992 •Provided organization and leadership development to Pacific NW clients •Developed NetSpeed Leadership (blended learning) 2000 •Expanded nationally •Developed Blazing Service (blended learning) 2006 •Began to experiment with interactive, VILT using web conferencing •Developed NetSpeed Fast Tracks™ (integrated learning system) 2007 •Rebranded the company as NetSpeed Learning Solutions 2008 •Repurposed all programs for VILT •Introduced the Virtual Facilitator Trainer Certification course 2009 •Published Great Webinars •Published Peer Power 2011 •Launched the Peer Power virtual training program •Established as virtual learning experts 2012 •Wiley & Sons republish both Great Webinars and Peer Power© 2013 NetSpeed Learning Solutions. All rights reserved. 14
  • 15. Discovery Learning What is discovery learning?© 2013 NetSpeed Learning Solutions. All rights reserved. 15
  • 16. Discovery Learning A method of inquiry-based instruction in which learners discover facts, relationships and solutions.© 2013 NetSpeed Learning Solutions. All rights reserved. 16
  • 17. Discovery Learning Is it possible to create a discovery learning experience in the virtual classroom?© 2013 NetSpeed Learning Solutions. All rights reserved. 17
  • 18. Types of Discovery Learning Guided discovery (inquiry-based) Observation and reflection Problem solving Simulation-based Case studies© 2013 NetSpeed Learning Solutions. All rights reserved. 18
  • 19. A Challenging Coworker The Manipulator The coworker who attempts to influence your attitude or behavior through deception or secrecy.© 2013 NetSpeed Learning Solutions. All rights reserved. 19
  • 20. Your Experience Have you ever worked with a manipulator?© 2013 NetSpeed Learning Solutions. All rights reserved. 20
  • 21. Reflection Poll Think of a time when you have manipulated a person or a situation by withholding information, flattering, or sharing information in secret. What motivated you?© 2013 NetSpeed Learning Solutions. All rights reserved. 21
  • 22. Video Example© 2013 NetSpeed Learning Solutions. All rights reserved. 22
  • 23. Clues What clues in the video tell you that you might be working with a manipulator?© 2013 NetSpeed Learning Solutions. All rights reserved. 23
  • 24. Clues • Offers unusual favors, gifts or flattery • Appeals to your sense of guilt • Deceives you • Presents only positive reasons (no negatives)© 2013 NetSpeed Learning Solutions. All rights reserved. 24
  • 25. Clues • Misrepresents or excludes data • Whispers in your ear • Asks a leading question or pretends to ask for input • Tells stories that are inconsistent© 2013 NetSpeed Learning Solutions. All rights reserved. 25
  • 26. Clues Poll Which behavioral clues have you experienced personally at work?© 2013 NetSpeed Learning Solutions. All rights reserved. 26
  • 27. Take Responsibility • Be responsible for your own experience. Be aware of your own hooks. • Communicate and set ground rules.© 2013 NetSpeed Learning Solutions. All rights reserved. 27
  • 28. Extend Respect • Use good listening and questioning skills to encourage openness. • Pay attention to your gut/intuition.© 2013 NetSpeed Learning Solutions. All rights reserved. 28
  • 29. Audio Case Example Listen to the audio example. Take notes on constructive behaviors Dan uses with the manipulator.© 2013 NetSpeed Learning Solutions. All rights reserved. 29
  • 30. Case Example What behaviors did Dan use to Take Responsibility and Extend Respect?© 2013 NetSpeed Learning Solutions. All rights reserved. 30
  • 31. Action The next time I work with a manipulator, I will collaborate constructively by….© 2013 NetSpeed Learning Solutions. All rights reserved. 31
  • 32. Discovery Process 1. Prepare the learner with information 2. Ask questions to encourage reflection 3. Provide examples and models 4. Demonstrate, if applicable© 2013 NetSpeed Learning Solutions. All rights reserved. 32
  • 33. Discovery Process 5. Offer a case or identify a problem 6. Allow peers to collaborate and problem solve 7. Debrief to elicit connections and relationships 8. Plan for application© 2013 NetSpeed Learning Solutions. All rights reserved. 33
  • 34. Your Virtual Tool Kit Chat Polling Annotation Tools Emoticons/Status Icons Video/Audio© 2013 NetSpeed Learning Solutions. All rights reserved. 34
  • 35. Virtual Tools Chat What ideas do you have for using one of these tools to increase discovery learning in the virtual classroom? Choose one chat pod and share an idea.© 2013 NetSpeed Learning Solutions. All rights reserved. 35
  • 36. 3 Deadly Mistakes #1 #2 #3© 2013 NetSpeed Learning Solutions. All rights reserved. 36
  • 37. 5 Discovery Practices Guided discovery (inquiry-based) Observation and reflection Problem solving Simulation-based Case studies© 2013 NetSpeed Learning Solutions. All rights reserved. 37
  • 38. 5 Tools in Your Kit Chat Polling Annotation Tools Emoticons/Status Icons Video/Audio© 2013 NetSpeed Learning Solutions. All rights reserved. 38
  • 39. “Aha” Moments What have you learned today that will increase your effectiveness in the virtual classroom?© 2013 NetSpeed Learning Solutions. All rights reserved. 39
  • 40. Virtual Facilitator Training • Deep dive, comprehensive course • Focused on virtual design and delivery • Public courses offered six times/year • Customized for private delivery in your web conference platform© 2013 NetSpeed Learning Solutions. All rights reserved. 40
  • 41. Take our Survey • Link to download our new eBook (From Chalkboard to Keyboard) • Use the discount code from the eBook to receive $345 off the VFTC course© 2013 NetSpeed Learning Solutions. All rights reserved. 41
  • 42. Q&A© 2013 NetSpeed Learning Solutions. All rights reserved. 42
  • 43. Thank You! 43