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Trainers Matter: Making the Case for VILT
 

Trainers Matter: Making the Case for VILT

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A one-hour webinar delivered for eLearning Guild making the case for VILT over ILT and stand-alone elearning.

A one-hour webinar delivered for eLearning Guild making the case for VILT over ILT and stand-alone elearning.

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    Trainers Matter: Making the Case for VILT Trainers Matter: Making the Case for VILT Presentation Transcript

    • © 2013 NetSpeed Learning Solutions. All rights reserved. 1Trainers Matter:Making the Case for VILT
    • © 2013 NetSpeed Learning Solutions. All rights reserved. 2Webinar Objectives• Redefine the role of a trainer/facilitator• Apply The New Blend model when youdesign or deliver an effective blendedlearning experience• Incorporate discovery learning principles inyour virtual classroom
    • © 2013 NetSpeed Learning Solutions. All rights reserved. 3Why VILT?What is driving your organization’s move toVILT?Tighter budgetsDemand for higher productivityTechnology advancesGreater effectivenessGenerational changesAbility to deliver to remote locations
    • © 2013 NetSpeed Learning Solutions. All rights reserved. 4QuestionWhat question have you brought to thissession?
    • 5© 2013 NetSpeed Learning Solutions. All rights reserved.Jack Welch“An organization’s ability to learn andtranslate that learning into action is theultimate competitive advantage.”
    • 6© 2013 NetSpeed Learning Solutions. All rights reserved.Nearly 75% of the US workforce will be made upof mobile workers by the end of 2013.Driving ForcesSource: IDC
    • 7© 2013 NetSpeed Learning Solutions. All rights reserved.80% of companies whohave tried VILT now use itas their dominant mode.The Virtual Future60% of training is still delivered in thetraditional ILT format.Source: Training Magazine
    • © 2013 NetSpeed Learning Solutions. All rights reserved. 8Effective?In a recent survey, only 20% of 114 respondentsconsidered their companies to be very effectiveat using VILT.Source: General Physics Corporation
    • 9© 2013 NetSpeed Learning Solutions. All rights reserved.Cost of Failure PollWhat percentage of training fails?10 – 35%36 – 54%55 – 74%75 – 90%
    • 10© 2013 NetSpeed Learning Solutions. All rights reserved.Failure Rate• 31% (Knowledge Pool reported in the UKGuardian)• 90% (Robert Brinkerhoff’s research)
    • 11© 2013 NetSpeed Learning Solutions. All rights reserved.Dollars Wasted• 31% - 90% of the $55.8 billion spent ontraining in 2012• $17.30 - $50.2 billion peryear wasted.
    • © 2013 NetSpeed Learning Solutions. All rights reserved. 12Define SuccessThink of the most successful training you’veexperienced.What made it so successful?
    • © 2013 NetSpeed Learning Solutions. All rights reserved. 13Common Delivery OptionsILT• Familiar• CollaborativeVILT• Convenient• Cost-effectiveeLearning• Cost-effective• Consistent
    • © 2013 NetSpeed Learning Solutions. All rights reserved. 14Match the MethodILT• Familiar• CollaborativeVILT• Convenient• Cost-effectiveeLearning• Cost-effective• ConsistentWhat types of training are best delivered byeach training method?
    • © 2013 NetSpeed Learning Solutions. All rights reserved. 15Jack Phillips, PhD“Our studies have shown that participants ine-learning programs are less likely to followthrough than in an instructor-led program.”
    • © 2013 NetSpeed Learning Solutions. All rights reserved. 16Jennifer Hoffman“The completion rate for self-paced trainingis quite poor – most people are not self-directed enough to actually complete theirtraining….”
    • © 2013 NetSpeed Learning Solutions. All rights reserved. 17The New Blend
    • © 2013 NetSpeed Learning Solutions. All rights reserved. 18The New BlendE-learningVirtual instructor-ledWebinarsPodcastingVideoWikis or KnolsBlogs and ForumsInstructor-led classroomPublic speakersIndustry conferencesBrown-bag lunch seminarsBook groupsMentoringConsulting a colleague
    • © 2013 NetSpeed Learning Solutions. All rights reserved. 19Delivery Method ComparisonInstructorLedVirtual InstructorLedELearning1. Affordable x x2. Increased performance x x3. Customizable x x4. Reduce travel costs x x5. Increased productivity x x6. Greater convenience x x7. Reduced training time x x8. Less cognitive overload x x9. Increased collaboration x x10. Shorter segments x x
    • © 2013 NetSpeed Learning Solutions. All rights reserved. 20Requires New Skills
    • © 2013 NetSpeed Learning Solutions. All rights reserved. 21Deadly MistakesWhat deadly mistakes have you experienced inwebinars (web workshops)?
    • © 2013 NetSpeed Learning Solutions. All rights reserved. 22Deadly Mistake #1Failing to capitalize on the visualmedium
    • © 2013 NetSpeed Learning Solutions. All rights reserved. 23Mistake #1: Visual“The facilitator would display a slide withabout 4 - 5 points. Then she would talk aboutthe points for what seemed like severalminutes without necessarily referring tothem specifically or using a pointer.”Lynn, quoted in Great Webinars (2012)
    • © 2013 NetSpeed Learning Solutions. All rights reserved. 24Deadly Mistake #2Not engaging learners in thediscussion
    • © 2013 NetSpeed Learning Solutions. All rights reserved. 25Mistake #2: No Engagement“I think this is why people end upmultitasking….If she would only engageme and make it hard for me NOT toparticipate. I’ve got one ear open forsomething that catches my attention, butmeanwhile, I have seen how this works,and it doesn’t require me to be fullypresent.”Michelle, quoted in Great Webinars (2012)
    • © 2013 NetSpeed Learning Solutions. All rights reserved. 26Deadly Mistake #3Lecturing until…
    • © 2013 NetSpeed Learning Solutions. All rights reserved. 27Mistake #3: Lecturing“If you take an already bad trainingpresentation, poor content andorganization, throw in terrible and boringslides, add a weak, talking-head facilitator,what would you get? Answer – the one-hour webinar I just watched.”Jackie, quoted in Great Webinars (2012)
    • © 2013 NetSpeed Learning Solutions. All rights reserved. 28New Design and Delivery Skills• Develop technical skills• Increase facilitated learning anddiscussion• Create a virtual “classroom”• Use interaction tools often• Be comfortable on camera• Read the pulse of the class• Handle technology issues calmly
    • © 2013 NetSpeed Learning Solutions. All rights reserved. 29FactorsWhat factors are critical to success in thismodality?Skilled instructorsInteractive course designBlended (asynchronous and synchronous)Shorter segments (60 to 90 minutes)Training as a system, not a one-time eventHaving learners on cameraHaving the instructor on cameraUsing a host/producerGreat interaction tools
    • 30© 2013 NetSpeed Learning Solutions. All rights reserved.Discovery LearningWhat is discovery learning?
    • 31© 2013 NetSpeed Learning Solutions. All rights reserved.Discovery LearningA method of inquiry-based instruction inwhich learners discover facts, relationshipsand solutions.
    • 32© 2013 NetSpeed Learning Solutions. All rights reserved.Discovery LearningIs it possible to create a discovery learningexperience in the virtual classroom?
    • 33© 2013 NetSpeed Learning Solutions. All rights reserved.Types of Discovery LearningGuided discovery (inquiry-based)Observation and reflectionProblem solvingSimulation-basedCase studies
    • © 2013 NetSpeed Learning Solutions. All rights reserved. 34Discovery Process1. Prepare the learner with information2. Ask questions to encourage reflection3. Provide examples and models4. Demonstrate, if applicable
    • © 2013 NetSpeed Learning Solutions. All rights reserved. 35Discovery Process5. Offer a case or identify a problem6. Allow peers to collaborate and problem solve7. Debrief to elicit connections and relationships8. Plan for application
    • © 2013 NetSpeed Learning Solutions. All rights reserved. 36Your Virtual Tool KitChatPollingAnnotation ToolsEmoticons/Status IconsVideo/AudioStreaming Video
    • © 2013 NetSpeed Learning Solutions. All rights reserved. 37Virtual Tools ChatWhat ideas do you have forusing one of these tools toincrease discovery learning inthe virtual classroom?
    • 38© 2013 NetSpeed Learning Solutions. All rights reserved.Jack Phillips, PhD“In an instructor-led process,there is often a commitmentmade between the participantand the instructor that mightincrease the likelihood ofparticipants applying whatwas learned.”
    • 39© 2013 NetSpeed Learning Solutions. All rights reserved.Key Roles• Prepare• Practice• Apply/Transfer LearningLearner• Set Goals• Support• Expect Learning TransferManager• Facilitate• Engage• Focus on ApplicationTrainerPerformanceImprovement
    • © 2013 NetSpeed Learning Solutions. All rights reserved. 40Final ThoughtVirtual instructor-led training combines theconvenience and cost savings of e-learning withthe significant strengths of an instructor-ledlearning experience.
    • © 2013 NetSpeed Learning Solutions. All rights reserved. 41InsightsWhat have you learned today that will help youmake the case for virtual training?
    • © 2013 NetSpeed Learning Solutions. All rights reserved. 42Dowload the ebookFrom Chalkboard to Keyboardhttp://netspeedlearning.com/contact/?p=ebook&r=virtual-classroom&click=20130607_eb_vc_vilt
    • 43cclay@netspeedlearning.comhttp://netspeedlearning.com/virtual-learning/facilitation/