From Blah to Aha: Engaging Learners in the Virtual Classroom
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From Blah to Aha: Engaging Learners in the Virtual Classroom

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How to avoid three deadly mistakes, bring discovery learning to the virtual classroom, and use the interaction tools to create engagement.

How to avoid three deadly mistakes, bring discovery learning to the virtual classroom, and use the interaction tools to create engagement.

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From Blah to Aha: Engaging Learners in the Virtual Classroom From Blah to Aha: Engaging Learners in the Virtual Classroom Presentation Transcript

  • From Blah to Aha! Engaging Learners in the Virtual Classroom March 4, 2014 © 2014 NetSpeed Learning Solutions. All rights reserved. 1
  • Webinar Objectives • Avoid 3 deadly mistakes that result in “blah” learning experiences • Embrace 5 discovery learning practices that enliven the virtual classroom • Create “aha” moments as you captivate your learners © 2014 NetSpeed Learning Solutions. All rights reserved. 2
  • About Cynthia Clay • 25+ years of experience • Author of Great Webinars • An expert in collaborative, engaging virtual learning © 2014 NetSpeed Learning Solutions. All rights reserved. 3
  • Tweet #virtuallearning © 2014 NetSpeed Learning Solutions. All rights reserved. 4
  • Purpose Poll What do you hope to gain from this webinar? © 2014 NetSpeed Learning Solutions. All rights reserved. 5
  • “Blah” © 2014 NetSpeed Learning Solutions. All rights reserved. 6
  • Deadly Mistakes What deadly mistakes have you experienced in webinars? © 2014 NetSpeed Learning Solutions. All rights reserved. 7
  • Deadly Mistake #1 Failing to capitalize on the visual medium © 2014 NetSpeed Learning Solutions. All rights reserved. 8
  • Mistake #1: Visual “The facilitator would display a slide with about 4 - 5 points. Then she would talk about the points for what seemed like several minutes without necessarily referring to them specifically or using a pointer.” Lynn, quoted in Great Webinars (2012) © 2014 NetSpeed Learning Solutions. All rights reserved. 9
  • Deadly Mistake #2 Not engaging learners in the discussion © 2014 NetSpeed Learning Solutions. All rights reserved. 10
  • Mistake #2: No Engagement “I think this is why people end up multitasking….If she would only engage me and make it hard for me NOT to participate. I’ve got one ear open for something that catches my attention, but meanwhile, I have seen how this works, and it doesn’t require me to be fully present.” Michelle, quoted in Great Webinars (2012) © 2014 NetSpeed Learning Solutions. All rights reserved. 11
  • Deadly Mistake #3 Lecturing until… © 2014 NetSpeed Learning Solutions. All rights reserved. 12
  • Mistake #3: Lecturing “If you take an already bad training presentation, poor content and organization, throw in terrible and boring slides, add a weak, talkinghead facilitator, what would you get? Answer – the one-hour webinar I just watched.” Jackie, quoted in Great Webinars (2012) © 2014 NetSpeed Learning Solutions. All rights reserved. 13
  • Our Story 1992 •Began as an independent consulting practice •Provided organization and leadership development to Pacific NW clients 2000 •Developed NetSpeed Leadership (blended learning) •Expanded nationally 2006 •Developed Blazing Service (blended learning) •Began to experiment with interactive, VILT using web conferencing 2007 •Developed NetSpeed Fast Tracks™ (integrated learning system) 2008 •Rebranded the company as NetSpeed Learning Solutions •Repurposed all programs for VILT 2009 •Introduced the Virtual Facilitator Trainer Certification course •Published Great Webinars 2011 •Published Peer Power •Launched the Peer Power virtual training program 2012 •Established as virtual learning experts •Wiley & Sons republish both Great Webinars and Peer Power © 2014 NetSpeed Learning Solutions. All rights reserved. 14
  • Discovery Learning What is discovery learning? © 2014 NetSpeed Learning Solutions. All rights reserved. 15
  • Discovery Learning A method of inquiry-based instruction in which learners discover facts, relationships and solutions. © 2014 NetSpeed Learning Solutions. All rights reserved. 16
  • Discovery Learning Is it possible to create a discovery learning experience in the virtual classroom? © 2014 NetSpeed Learning Solutions. All rights reserved. 17
  • Types of Discovery Learning Guided discovery (inquiry-based) Observation and reflection Problem solving Simulation-based Case studies © 2014 NetSpeed Learning Solutions. All rights reserved. 18
  • A Challenging Coworker The Manipulator The coworker who attempts to influence your attitude or behavior through deception or secrecy. © 2014 NetSpeed Learning Solutions. All rights reserved. 19
  • Your Experience Have you ever worked with a manipulator? © 2014 NetSpeed Learning Solutions. All rights reserved. 20
  • Reflection Poll Think of a time when you have manipulated a person or a situation by withholding information, flattering, or sharing information in secret. What motivated you? © 2014 NetSpeed Learning Solutions. All rights reserved. 21
  • Video Example © 2014 NetSpeed Learning Solutions. All rights reserved. 22
  • Clues What clues in the video tell you that you might be working with a manipulator? © 2014 NetSpeed Learning Solutions. All rights reserved. 23
  • Clues • • • • Offers unusual favors, gifts or flattery Appeals to your sense of guilt Deceives you Presents only positive reasons (no negatives) © 2014 NetSpeed Learning Solutions. All rights reserved. 24
  • Clues • Misrepresents or excludes data • Whispers in your ear • Asks a leading question or pretends to ask for input • Tells stories that are inconsistent © 2014 NetSpeed Learning Solutions. All rights reserved. 25
  • Clues Poll Which behavioral clues have you experienced personally at work? © 2014 NetSpeed Learning Solutions. All rights reserved. 26
  • Take Responsibility • Be responsible for your own experience. Be aware of your own hooks. • Communicate and set ground rules. © 2014 NetSpeed Learning Solutions. All rights reserved. 27
  • Extend Respect • Use good listening and questioning skills to encourage openness. • Pay attention to your gut/intuition. © 2014 NetSpeed Learning Solutions. All rights reserved. 28
  • Audio Case Example Listen to the audio example. Take notes on constructive behaviors Dan uses with the manipulator. © 2014 NetSpeed Learning Solutions. All rights reserved. 29
  • Case Example What behaviors did Dan use to Take Responsibility and Extend Respect? © 2014 NetSpeed Learning Solutions. All rights reserved. 30
  • Action The next time I work with a manipulator, I will collaborate constructively by…. © 2014 NetSpeed Learning Solutions. All rights reserved. 31
  • Discovery Process 1. 2. 3. 4. Prepare the learner with information Ask questions to encourage reflection Provide examples and models Demonstrate, if applicable © 2014 NetSpeed Learning Solutions. All rights reserved. 32
  • Discovery Process 5. 6. 7. 8. Offer a case or identify a problem Allow peers to collaborate and problem solve Debrief to elicit connections and relationships Plan for application © 2014 NetSpeed Learning Solutions. All rights reserved. 33
  • Your Virtual Tool Kit Chat Polling Annotation Tools Emoticons/Status Icons Video/Audio © 2014 NetSpeed Learning Solutions. All rights reserved. 34
  • Virtual Tools Chat What ideas do you have for using one of these tools to increase discovery learning in the virtual classroom? Choose one chat pod and share an idea. © 2014 NetSpeed Learning Solutions. All rights reserved. 35
  • 3 Deadly Mistakes #1 © 2014 NetSpeed Learning Solutions. All rights reserved. #2 #3 36
  • 5 Discovery Practices Guided discovery (inquiry-based) Observation and reflection Problem solving Simulation-based Case studies © 2014 NetSpeed Learning Solutions. All rights reserved. 37
  • 5 Tools in Your Kit Chat Polling Annotation Tools Emoticons/Status Icons Video/Audio © 2014 NetSpeed Learning Solutions. All rights reserved. 38
  • “Aha” Moments What have you learned today that will increase your effectiveness in the virtual classroom? © 2014 NetSpeed Learning Solutions. All rights reserved. 39
  • Virtual Facilitator Training • • • • Deep dive, comprehensive course Focused on virtual design and delivery Public courses offered six times/year Customized for private delivery in your web conference platform © 2014 NetSpeed Learning Solutions. All rights reserved. 40
  • Take our Survey • Link to download our eBook (From Chalkboard to Keyboard) • Use the discount code from the eBook to receive $345 off the VFTC course © 2014 NetSpeed Learning Solutions. All rights reserved. 41
  • Q&A © 2014 NetSpeed Learning Solutions. All rights reserved. 42
  • Thank You! 43