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Social Media And Collaboration
Social Media And Collaboration
Social Media And Collaboration
Social Media And Collaboration
Social Media And Collaboration
Social Media And Collaboration
Social Media And Collaboration
Social Media And Collaboration
Social Media And Collaboration
Social Media And Collaboration
Social Media And Collaboration
Social Media And Collaboration
Social Media And Collaboration
Social Media And Collaboration
Social Media And Collaboration
Social Media And Collaboration
Social Media And Collaboration
Social Media And Collaboration
Social Media And Collaboration
Social Media And Collaboration
Social Media And Collaboration
Social Media And Collaboration
Social Media And Collaboration
Social Media And Collaboration
Social Media And Collaboration
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Social Media And Collaboration

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Transcript

  • 1. Social media and collaboration 2.0
    Makiba Foster & Cynthia Hudson
  • 2. What will we be talking about?
    Web 2.0 background
    Collaboration examples
    Communication and Customer Service examples
    Training examples
    Drawbacks
    Group activity
  • 3. Show of hands please!
    Google
    Skreemr
    Typepad/Wordpress
    Tumblr
    Twitter
    Facebook/MySpace
    Skype
    Google Docs
    DimDim
  • 4. Did you know…..
    http://www.youtube.com/watch?v=sIFYPQjYhv8
    4 out of 5 Americans use social technology
    Google:
    2007: 31 billion searches in one month
    2009: 76.7 billion searches in one month
    Texting:
    1992: First text message sent
    2009: the number of texts sent and received everyday exceeds the population of our planet
    YouTube:
    13 hours: Amount of video loaded to YouTube every minute
    412.3 years: Length of time it would take to view every YouTube video
    Twitter:
    1382%: Monthly growth rate from January – February 2009
    3 million: Average number of Tweets per day
  • 5. What is Web 2.0?
    The term Web 2.0 was popularized within the business world by Tim O’Reilly
    Is a natural progression of the original “read-only” internet
    Is made up of user generated, socially mediated content where
    information is shared
    online communities created
    and collaboration and networking is the norm
  • 6. Why is Web 2.0 useful?
    Global connections
    Online communities
    Immediate Communication
    Collaborative information sharing
    Cost-effective
  • 7. Collaboration Technology
    Collaboration technologies
    Google Docs
    Wikis
    Skype
  • 8. Google Docs
    Free web-based word processor and spreadsheet, which allows you to share and collaborate online.
    Upload or create
    documents
    forms/spreadsheets,
    and presentations
    Sign-up for a free google docs account and create/upload a document then invite editors/collaborators through email.
  • 9. Wikis
    Software enables users web editing capabilities without technical expertise
    WYSIWYG
    Wikis create online repositories or databases for various content
    Wikipedia is probably the most well-known and popular example of a wiki
    Free Wiki software
    WetPaint
    Wikispaces
  • 10. Skype
    Skype free software that works with your internet connection that enables free:
    Skype-to-Skype calls
    Transfer calls to people on Skype
    Video calls
    Instant messaging and group IMs
    Conference calls
    Forward calls to people on Skype
    Utilized by individuals and businesses
  • 11. Customer Service/Communication Technologies
    Facebook
    Twitter
  • 12. Twitter and Facebook
    What is Twitter?
    Free social networking and micro-blogging service for sending and reading 140-character messages
    Real-time communications medium
    Can post/read from web, desktop application or cell phone
    Twitter is what you make it
    connections, conversation, community, customer service
    Twitter Lingo: Tweet, Follower, @username, dusername, RT@username, #tag, bit.ly
  • 13. Car Companies
  • 14. Travel industry
  • 15. Retail Industry
    Best Buy Employee Twitter Stream
  • 16. Twitter and Facebook
    What is Facebook?
    Free social networking community for people and businesses to create profiles and Fan Pages respectively
    Fan Page Examples
    Sears
    Vitaminwater
    WUSTL Libraries
  • 17.
  • 18. WUSTL
    Huddle by WorkSpaces
    My Office
  • 19. Training Technologies
    Podcasting
    Webcasting/Webinars
    Youtube
  • 20. Podcasting
    Periodically released audio or video digital files
    Podcatcher
    Auducity/PodBean
    PodProducer
  • 21. Webcasting/Webinars
    Streaming media format
    Adobe ConnectPro, Cisco WebEx, ConnectLive
    DimDim
    Vyew
  • 22. YouTube
    Video sharing website
    YouTube Edu
    Tutorial mechanism
    Communication mechanism
  • 23. Possible drawbacks
    Podcasts/Webcasts/Tutorials can be boring
    Developing a social networking dialogue can be difficult
    Free/low-cost options sometimes provide little support
    Must be connected
  • 24. Wrap Up
    Web 2.0
    Collaboration
    Customer Service/Communication
    Training
    Drawbacks
  • 25. webliography
    http://mashable.com/2009/01/21/best-twitter-brands/
    http://mashable.com/2009/03/30/successful-facebook-fan-page/
    http://thefuturebuzz.com/2009/01/12/social-media-web-20-internet-numbers-stats/
    http://www.pewinternet.org/Reports/2009/11-The-Internet-and-the-Recession.aspx
    Twitter.com
    Facebook.com
    Skype.com
    Dimdim.com
    Vyew.com
    http://www.comscore.com/Press_Events/Press_Releases/2007/10/Worldwide_Searches_Reach_61_Billion
    http://www.comscore.com/Press_Events/Press_Releases/2009/8/Global_Search_Market_Draws_More_than_100_Billion_Searches_per_Month/(language)/eng-US
    http://www.nytimes.com/2007/12/05/technology/05iht-sms.4.8603150.html
    http://www.norden.ee/en/info/news/1-uudised/144-4123-aastat-kuluks-koigi-youtubei-videoklippide-vaatamiseks.html
    http://mashable.com/2009/03/16/twitter-growth-rate-versus-facebook/

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