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Accessibility and usability
Accessibility and usability
Accessibility and usability
Accessibility and usability
Accessibility and usability
Accessibility and usability
Accessibility and usability
Accessibility and usability
Accessibility and usability
Accessibility and usability
Accessibility and usability
Accessibility and usability
Accessibility and usability
Accessibility and usability
Accessibility and usability
Accessibility and usability
Accessibility and usability
Accessibility and usability
Accessibility and usability
Accessibility and usability
Accessibility and usability
Accessibility and usability
Accessibility and usability
Accessibility and usability
Accessibility and usability
Accessibility and usability
Accessibility and usability
Accessibility and usability
Accessibility and usability
Accessibility and usability
Accessibility and usability
Accessibility and usability
Accessibility and usability
Accessibility and usability
Accessibility and usability
Accessibility and usability
Accessibility and usability
Accessibility and usability
Accessibility and usability
Accessibility and usability
Accessibility and usability
Accessibility and usability
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Accessibility and usability

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  • Introduction
  • introduction
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  • Transcript

    1. Accessibility and Usability ofWebsite
    2. DEPARTMENT OF CHIEF MINISTER
    3. Accessibility andUsability and itsMethods
    4. 211,945 people living in Northern Territory Australia― ABS 2013
    5. 51.7 % are male48.3 % are female
    6. 21.9% are people who’sage is 50 and aboveMajority of people are with disabilities thathas unpaid assistance.
    7. ACCESSIBILITYis very important for governmentwebsiteTherefore,
    8. Is your websiteaccessible?
    9. Australian LegalRequirements forAccessibility
    10. Required to submit to― Australian Government Web GuideReports and updatesOOC and SIGB incompliance to WCAG 2.0guidelines
    11. Access to information, communications and services,including internet, is a human right.― Australian Government Web Guide
    12. AccessibilityGuidelines
    13. WAI AccessibilityGuidelines and Techniques• Authoring Tool AccessibilityGuidelines (ATAG)• User Agent AccessibilityGuidelines (UAAG)• Web Content AccessibilityGuidelines (WCAG)― Henry 2006
    14. Four Principles of WCAG 2.0• Perceivable• Operable• Understandable• Robust
    15. Manual EvaluationExperts examine each pages of the websiteand gives feedback(Hassanzadeh and Navidi 2010)
    16. Automatic EvaluationHas tools that scan and evaluateeach pages that corresponds to W3CGuidelines or DDA(Hassanzadeh and Navidi 2012)
    17. User ExperienceExperts will provide the users a series of tasks to perform andonce the user operated the website, difficulties or confusionstarts to appear.(Hassanzadeh and Navidi 2012)
    18. Discount Accessibility MethodIt is a combination of automatic and manual method.(Hassanzadeh and Navidi 2012)
    19. Fully Integrated Accessibility MethodCombination of all methods that involvesexperts
    20. Usability
    21. How users use web― Steve Krug 2006
    22. We don’t read pages.We scan them.
    23. We don’t make optimal choices.We satisfice.
    24. We DONT figureout how things work.We muddle through.
    25. International UsabilityStandards
    26. Promotes bestpractice, independent, encouragesconsistency and it means business.― Travis 2008
    27. Dimensions of Usability• Efficiency• Effectiveness• Satisfaction― Preece, Rogers, Sharp 2012
    28. Krug’s Law of Usability
    29. Don’t Make Me Think―Steve Krug 2000
    30. It doesn’t matter how manytimes I have to click―Steve Krug 2000as long as each click ismindless, unambiguous choice
    31. Omit Needless Words―Steve Krug 2000
    32. Evaluation
    33. Analytical Evaluationusually performed by experts and nousers involved―Te’eni, Carey & Zang2007
    34. Analytical Evaluation Techniques• Heuristic Evaluation• Guideline Review• Cognitive Walk-Through• Pluralistic Walk-Through• User mode-based Analysis• Framework based Inspection―Te’eni, Carey & Zang2007
    35. Empirical EvaluationInvolves users and gatheringinformation on how users interact tothe computer or system―Te’eni, Carey & Zang2007
    36. Empirical Evaluation Techniques• Survey or Questionnaire• Interview• Lab-Controlled Experiment• Field Studies―Te’eni, Carey & Zang2007
    37. Assessing the Departmentof Chief Minister Website
    38.  Recollect & Reflect Need Finding Resources Participants Pilot Testing User Testing

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