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Phone interview skills


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This will help you prepare and participate in a phone interview or candidate screen.

This will help you prepare and participate in a phone interview or candidate screen.

Published in: Self Improvement

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  • 1. Phone Interview Skills By John Burzynski Burzynski Employment Solutions, LLC Burzynski Employment Solutions, LLC
  • 2. Before the Interview
    • Remember the Goal!
      • The goal of most phone interviews is to get the person you are interviewing with to decide to invite you to an in person interview, its like qualifying to go to LA for the American Idol.
    Burzynski Employment Solutions, LLC
  • 3. Before the Interview
    • Make sure the voice mail answer on your phone sounds clear and professional!
      • Example one – good and clear
      • Example two – not clear
      • Example three - music
      • Example four – wrong energy
    Burzynski Employment Solutions, LLC
  • 4. Before the Interview
    • Practice the basic way to answer job related questions:
      • First answer yes or no, if it is a yes or no question, or if not repeat the question
      • State an example of your experience as it relates to the question, no less than 30 seconds, no more than 2 minutes
      • Wrap it up by asking them “does that answer your question”, “or is that what your looking for”.
    Burzynski Employment Solutions, LLC
  • 5. Before the Interview
    • Practice answering basic questions
      • Why do you want to work here?
      • Do you have any experience doing this job?
      • Why did you leave your last job?
      • Tell me about yourself?
    Burzynski Employment Solutions, LLC
  • 6. Before the Interview
    • Have a copy of your resume (or what you put on the application on hand).
      • Tape it on a wall
      • Carry it in your wallet, pocket, purse, etc.
    • Have a copy of the job description on hand, and highlight important aspects.
    Burzynski Employment Solutions, LLC
  • 7. Before the Interview
    • If the interview is scheduled, be in a quiet place without distractions .
    Burzynski Employment Solutions, LLC
  • 8. Before the Interview
    • Have a note pad and pen handy!
    Burzynski Employment Solutions, LLC
  • 9. During the Interview
    • Take a deep breath, smile and then pick up the phone; it is important you are comfortable. Both positive and negative emotions can be sensed – show enthusiasm .
    • Display an interest or enthusiasm about the company and position!
    Burzynski Employment Solutions, LLC
  • 10. During the Interview
    • Many times, you may be asked if this is a good time , if this is a planned interview you should make sure your calendar is open.
    Burzynski Employment Solutions, LLC
  • 11. During the Interview
    • Try to get the interviewers full name (spelled correctly)
    • Have some questions of your own to ask. (about the company or the position)
    Burzynski Employment Solutions, LLC
  • 12. During the Interview
    • Don’t eat, smoke, chew gum!
    • Speak clearly
    • Remember “idol” this is your one shot to impress the judges.
    Burzynski Employment Solutions, LLC
  • 13. During the Interview
    • The employers goal is to find out:
    • Can you do the job?
    • Will you fit in the workplace?
    • Do you want the job?
    Burzynski Employment Solutions, LLC
  • 14. During the Interview
    • Don’t answer call waiting or texts
    Burzynski Employment Solutions, LLC
  • 15. During the Interview
    • Don’t ask the interviewer how much it pays, or try to negotiate your wage over the phone
    • If you are asked how much you want to be paid, try not to get boxed in. Remember there is more things to job than pay, such as:
      • Opportunity
      • Benefits
      • Life balance
    Burzynski Employment Solutions, LLC
  • 16. During the Interview
    • When the interview is over don’t be afraid to ask:
      • What is the next step?
      • Based on our conversation do you think I am a possible fit for this position?
      • When do you expect to make a decision?
    Burzynski Employment Solutions, LLC
  • 17. After the Interview
    • Take a deep breath and realize things are never as bad or as good as they seem. You did your best!
    • Review your notes and decide what your next step may be … should I wait to see what happens, should I call back, when?
    Burzynski Employment Solutions, LLC