What Ability Connecton Does

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  • 1. Sample Entry-level Computer Operator – Monitors data center status, runs print and batch jobs Computer Positions according to set schedules, trouble-shoots issues following established procedures, changes back-up media. Help Desk Specialist – Provides first-level support to end users for desktop computers and server applications or hardware issues. Triages complex problems and assigns to appropriate next-level support personnel. Network Wiring Technician – Installs voice and data cabling and voice communications systems. Assists with repairs and preventative maintenance on systems and equipment. PC Technician – Coordinates PC hardware and software set up and configuration. Monitors, troubleshoots and responds to end user technical computer hardware and software problems. Security Administrator – Manages user accounts that provide staff with access to network and application resources. Monitors user accounts for adherence to security policies. Database Administrator – Implements, monitors and maintains database software. Resolves issues related to availability, operation and performance of systems. Ensures effective data storage including development of back-up and recovery procedures. System Administrator – Evaluates, designs, sizes, implements and maintains operating systems, servers and storage systems. Resolves issues relating to data integrity, system performance, back-ups and infrastructure availability. AbilITy Connection Programmer – Develops, installs and supports applications (packaged soft- a program of ware products or systems developed in-house) using current development languages. Analyst – Analyzes business activities and, in collaboration with user departments and IS team members, translates business needs into recommended IS software and hardware solutions. Works with abilityconnection.org appropriate IS staff to implement solutions.