Becoming the safe choice for the cloud by addressing cloud fraud & security threats


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Nava Levy, cVidya's VP SaaS/Cloud Solutions, chaired and spoke at TM Forum's Management World America's 2011 on Racing Ahead of the Competition by Capitalizing on Your Potential to be the Safe and Secure Choice for Cloud at The Race to Cloud Services Summit

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Becoming the safe choice for the cloud by addressing cloud fraud & security threats

  1. 1. Racing Ahead of the Competition by Capitalizing on YourPotential to be the Safe and Secure Choice for CloudThe Race to Cloud Services SummitChair: Nava Levy, VP SaaS Cloud Solutions, cVidya Networks November 9th, 2011
  2. 2. Introducing our Speakers Nava Levy K. Scott Varun Mark Guy Morrison Badhwar Weeks Bejerano
  3. 3. Session • Becoming the Safe Choice for Cloud by AddressingOverview Cloud Fraud & Security Threats – Nava Levy, VP SaaS/Cloud Solutions, cVidya Networks • Blind Trust or Dumb Luck - How do you want customers to choose your cloud service? – Guy Bejerano, Chief Security Officer, Liveperson • Managing Through Security Requirements in the Race to the Cloud – Mark Weeks, Product Manager - Managed Security Services, Sprint • Achieving Security Assurance and Compliance in the Cloud – Scott Morrison, CSA Council Member, Cloud Security Alliance • Panel: Addressing the Challenges and Dilemmas of Securing Cloud Services – Varun Badhwar, Vice President Products, CipherCloud Mark Weeks, Sprint; Scott Morrison, CSA; Guy Bejerano, Liveperson • Interactive Dialogue between Panelists and Audience
  4. 4. Nava Levy, cVidya Networks With 18 years experience in developing new, innovative strategic directions, Nava Levy leads cVidya’s efforts in SaaS/Cloud. Before joining cVidya, Nava was the Head of SaaS/Cloud Computing Program at Amdocs and prior to this position played a key role in developing a new strategic direction for Amdocs which resulted in their becoming a leader in their domain, generating hundreds of millions dollars for the company. cVidya Networks is a global leader of revenue- Nava Levy intelligence solutions. The company’s product Vice President, portfolio helps service providers maximize margins, SaaS/Cloud Solutions improve customer experience and optimize ecosystem relationships through revenue assurance, fraud, risk, dealer and margin analytics. cVidyaCloud is its umbrella of On Demand revenue intelligence solutions. With over 130 customers cVidya has one of the largest installed bases of revenue-assurance and fraud-management implementations worldwide.
  5. 5. Becoming the safe choice for the cloud byaddressing cloud fraud & security threatsWednesday, November 9Nava Levy, VP SaaS/Cloud Solutions, cVidya Networks
  6. 6. Cloud Computing is not just a hype… Huge Market Growing Extremely Disrupting Existing Potential Fast Markets • $60B by 2014 • 5 times vs. • Today is dominated traditional IT! by pureplay SaaS/ Cloud vendors By 2012 Cloud computing will become so pervasive that 1 out of 5 businesses will own no IT assets at all (Gartner, 2010)6
  7. 7. The number of operators offeringCloud Services has doubled in 18 months Oct, 2011 Allows service providers to move up the value chain and avoid becoming “dumb pipes”
  8. 8. However, security remains biggestbarrier to cloud adoption Forresters clients have consistently rated security as their top concern with cloud computing, ahead of other issues such as performance and availability. Source: Forrester, 2011 Security still top concern with cloud, despite Amazon outage. Enterprises I speak to are more concerned about security than they are about availability, reliability, or performance. Source: Gartner, 2011Source: Survey by Marketing Solutions, 2011
  9. 9. Is it an Opportunity or Threat?
  10. 10. What are CSPs strengths & weaknessesfor delivering cloud services? Strengths Weaknesses CSPs should Leverage their Strengths to Become the Safe & Secure Choice for Cloud!
  11. 11. Addressing Security Threats - Mapping the risks - Impact, likelihood - Determine the controls and Risk which risks we can tolerate Management - Periodical Security Fraud Management Management - Threats - Fraudsters - Real time defense - Combating and recovering - Preventing services disruption financial losses - 24X7 - On going11
  12. 12. Top Threats to Cloud ComputingPercent* Threat Type IaaS PaaS SaaS 28.8% Data Loss or Leakage 17.8% Abuse & Nefarious Use of Cloud Computing 15.1% Insecure Interfaces and APIs 11.0% Malicious Insiders 9.6% Account or Service Hijacking 9.6% Unknown Risk Profile 8.2% Shared Technology Vulnerabilities Source: CSA, 2010; *percent per survey12
  13. 13. What’s special about Cloud Security for Telecom Cloud Providers? SaaS/Cloud transfers IT Risk to Cloud Provider ICT significantly larger wallet share Cloud expands risk potential and type of threats spectrum Telco’s role as Cloud Services Brokerage – further increases complexity Telco’s critical positioning as trusted suppliers13
  14. 14. What’s special about Cloud Security for Telcos? (cont.) IT Theft of software … leapt 14 percent globally in 2010 to $59 Billion 5/2011 Internet Internet crime has affected Millions …. report demonstrates how 2/2011 pervasive online crime has become… Telecom Experts estimate annual fraud losses are $40.1 Billion …. the results …confirm that telecom fraud remains 10/2011 a lucrative criminal business. Need to combat Telecom Fraud, Software Theft and CyberCrime Combined!14
  15. 15. Cloud Security – Risk Assessment Cloud computing has "unique attributes that require risk assessment in areas such as data integrity, recovery, and privacy, and an evaluation of legal issues in areas such as e-discovery, regulatory compliance, and auditing,"15
  17. 17. Integrated approach to Risk and Fraud and Security management is needed Risk Management Security Fraud Management Management With a comprehensive and integrated approach to addressing Cloud security threats, Telcos are well17 positioned to become the safe choice for cloud
  18. 18. THANK YOU!