Atlassian Summit Keynote Speech

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Rob Castaneda's keynote speech at the 2010 Atlassian Summit in San Francisco

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Atlassian Summit Keynote Speech

  1. 1. Copyright © 2010 CustomWare - United States - Australia - Malaysia – Singapore – New Zealand 1
  2. 2. Integration…
  3. 3. … is only visible when it breaks
  4. 4. Our Team: 5 Locations, 1 system
  5. 5. Are you trying to do everything yourself?
  6. 6. ..surely not…
  7. 7. or are you directing?
  8. 8. Common Enterprise Challenge (Helpdesk & Engineering) Customers CRM/Help Desk Engineering Bugzilla
  9. 9. Over the past 4 years of working relationship with Polycom, I am continually impressed with CustomWare’s work ethic, professionalism and aptitude. Joanna Thurmann
  10. 10. Atlassian in the Enterprise Behind the firewall Hosted
  11. 11. Connect and leverage your platforms
  12. 12. Copyright © 2009 CustomWare - United States - Australia - Malaysia - Singapore 14
  13. 13. Get Satisfaction • Customer Engagement Platform • 37,000+ customer communities • Crowdsourced Customer Support • Voice of Customer drives Ideation and Product Roadmap
  14. 14. Get Satisfaction and the Enterprise Customers CRM/Help Desk Conversations
  15. 15. Thank you • Visit us at Booth #1 in the Partner Pavilion • On the web – http://www.customware.net • Twitter/LinkedIn @robertcastaneda

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