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Atlassian Summit Keynote Speech

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Rob Castaneda's keynote speech at the 2010 Atlassian Summit in San Francisco

Rob Castaneda's keynote speech at the 2010 Atlassian Summit in San Francisco

Published in: Education

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Transcript

  • 1. Copyright © 2010 CustomWare - United States - Australia - Malaysia – Singapore – New Zealand 1
  • 2. Integration…
  • 3. … is only visible when it breaks
  • 4. Our Team: 5 Locations, 1 system
  • 5. Are you trying to do everything yourself?
  • 6. ..surely not…
  • 7. or are you directing?
  • 8. Common Enterprise Challenge (Helpdesk & Engineering) Customers CRM/Help Desk Engineering Bugzilla
  • 9. Over the past 4 years of working relationship with Polycom, I am continually impressed with CustomWare’s work ethic, professionalism and aptitude. Joanna Thurmann
  • 10. Atlassian in the Enterprise Behind the firewall Hosted
  • 11. Connect and leverage your platforms
  • 12. Copyright © 2009 CustomWare - United States - Australia - Malaysia - Singapore 14
  • 13. Get Satisfaction • Customer Engagement Platform • 37,000+ customer communities • Crowdsourced Customer Support • Voice of Customer drives Ideation and Product Roadmap
  • 14. Get Satisfaction and the Enterprise Customers CRM/Help Desk Conversations
  • 15. Thank you • Visit us at Booth #1 in the Partner Pavilion • On the web – http://www.customware.net • Twitter/LinkedIn @robertcastaneda