Copyright © 2010 CustomWare - United States - Australia - Malaysia – Singapore – New Zealand   1
Integration…
… is only visible
when it breaks
Our Team:
5 Locations, 1 system
Are you trying to do
everything yourself?
..surely not…
or are you directing?
Common Enterprise Challenge (Helpdesk & Engineering)

 Customers          CRM/Help Desk       Engineering




            ...
Over the past 4 years of working relationship with
Polycom, I am continually impressed with CustomWare’s
work ethic, profe...
Atlassian in the Enterprise


 Behind the firewall


Hosted
Connect and leverage your platforms
Copyright © 2009 CustomWare - United States - Australia - Malaysia - Singapore   14
Get Satisfaction
• Customer Engagement Platform
• 37,000+ customer communities
• Crowdsourced Customer Support
• Voice of ...
Get Satisfaction and the Enterprise
Customers                                CRM/Help Desk




Conversations
Thank you
• Visit us at Booth #1 in the Partner Pavilion
• On the web – http://www.customware.net

• Twitter/LinkedIn @rob...
Atlassian Summit Keynote Speech
Atlassian Summit Keynote Speech
Atlassian Summit Keynote Speech
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Atlassian Summit Keynote Speech

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Rob Castaneda's keynote speech at the 2010 Atlassian Summit in San Francisco

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Atlassian Summit Keynote Speech

  1. 1. Copyright © 2010 CustomWare - United States - Australia - Malaysia – Singapore – New Zealand 1
  2. 2. Integration…
  3. 3. … is only visible when it breaks
  4. 4. Our Team: 5 Locations, 1 system
  5. 5. Are you trying to do everything yourself?
  6. 6. ..surely not…
  7. 7. or are you directing?
  8. 8. Common Enterprise Challenge (Helpdesk & Engineering) Customers CRM/Help Desk Engineering Bugzilla
  9. 9. Over the past 4 years of working relationship with Polycom, I am continually impressed with CustomWare’s work ethic, professionalism and aptitude. Joanna Thurmann
  10. 10. Atlassian in the Enterprise Behind the firewall Hosted
  11. 11. Connect and leverage your platforms
  12. 12. Copyright © 2009 CustomWare - United States - Australia - Malaysia - Singapore 14
  13. 13. Get Satisfaction • Customer Engagement Platform • 37,000+ customer communities • Crowdsourced Customer Support • Voice of Customer drives Ideation and Product Roadmap
  14. 14. Get Satisfaction and the Enterprise Customers CRM/Help Desk Conversations
  15. 15. Thank you • Visit us at Booth #1 in the Partner Pavilion • On the web – http://www.customware.net • Twitter/LinkedIn @robertcastaneda

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