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Role of the Networked Councillor
in Scrutiny
Scrutiny in the Spotlight workshop

Catherine Howe, Public-i
November 2013
What’s the plan?

Explore what we mean by
networked councillor

Discuss some of the tools
which they might use

Talk about...
Technology or Social Change?
Any of these disruptions might be a point of entry for how someone
thinks about digital


Se...
So what is a Networked Councillor?
An effective community leader in a
digital and networked world
The range of networked behaviours
We have developed a model of Networked Councillor behaviours

Communicative

Tell people...
Digital tools are important.
Networked thinking is essential.
One to One

There and Then

Here and Now
Broadcast
Networked
This is a whole system change but in a
democratic system the elected
representatives are crucial
We need to create Networked Councillors.
This needs more than just showing them
how to use Twitter.
We limit ourselves by simply considering
changes to the way we communicate
What kind of tools are we
talking about?
Good uses for content creation on a range of devices
Smart phones
 Quick video/audio interviews
 Photography
 Twitter
i...
Some examples of online tools & their uses
Blogging
Can be updated regularly and posts
(like this one) don’t have to be lo...
Facebook
Allows quick sharing of media content
(any content)
Can connect to much wider group,
who often are unlikely to us...
Twitter
Great for quick responses and
conversations
Share links to content (news, blog
posts, videos)
A social tool – for ...
LinkedIn
Shows network of connections
Demonstrates skills and experience
(good for digital footprint)
Establishes links wi...
Webcasting

4,489

live views

CoveritLive

interactive chat had
3,981 page views & 242
comments
#ccwebcast

trended on...
Connect Social
Designed to provide a single place to connect to your content

Gives councillors identity on webcasting
Sho...
People struggle more
with the social skills
than the technical
ones
What does it mean when some
one ‘RT’s me?
Do I have to have a
Facebook page?

How do I deal with conflict?

It’s not just ...
Table questions
Exploring the skills in your council

What do you already use social media for either personally or profes...
And how are these tools used
in scrutiny?
Scrutiny is a great place to start
Ideal for more open democracy?

There is the opportunity for the public to contribute t...
Open up the agenda setting
New approaches to
evidence

Extend the reach of the
process

There are many ways to use social
...
Examples of Networked Councillor qualities in Scrutiny

Open by default
Comments from the public are
encouraged during mee...
What is the role of information in scrutiny?
Open data
How do we define ‘evidence’?
Blogging in Scrutiny
Emma is using her
blog to explain the
budget process in
non-council language
Twitter updates around scrutiny
Both officers and members are using twitter to highlight what is
happening in scrutiny
Webcasting in action in a highly sensitive scrutiny case
Webcasting a difficult issue makes it clear you are being open

h...
Using an online community forum to engage people in
Party Houses Scrutiny
Going to people’s
own spaces can
involve a much ...
Tough Choices Devon
Text here??

http://www.toughchoices.co.uk/
CityCamp
Text here??

http://citycampbtn.org/
NHS Citizen
Total hits over both days: 2234 (1650 live, 584 archive)
Margaret Hodge
Text here??
Good Scrutiny award winners
Text here??
Table questions
How could you use these ideas in the future

Decide on a topic that you want to work on – it could be anyt...
Social media and the digital realm
can be challenging.
It is the poorer for the absence of
our democratic processes
Thank you for your time

Catherine Howe
catherine.howe@public-i.info
Scrutiny in the spotlight   cf ps wales november 2013
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Transcript of "Scrutiny in the spotlight cf ps wales november 2013"

  1. 1. Role of the Networked Councillor in Scrutiny Scrutiny in the Spotlight workshop Catherine Howe, Public-i November 2013
  2. 2. What’s the plan? Explore what we mean by networked councillor Discuss some of the tools which they might use Talk about what this means for scrutiny Gaze into the future a bit
  3. 3. Technology or Social Change? Any of these disruptions might be a point of entry for how someone thinks about digital  Self Publication: Disintermediation of the Media  Virtual Community and Social Networking: Wide scale use of Networked Power  Collaborative Culture: Creating a sharing economy  Radical Openness: Disruption of the democratic relationship  Networked Technology: Smart Cities and new streams of information  Customization, Making and Self-Service: Disruption of manufacturing and the industrial economy
  4. 4. So what is a Networked Councillor?
  5. 5. An effective community leader in a digital and networked world
  6. 6. The range of networked behaviours We have developed a model of Networked Councillor behaviours Communicative Tell people what you have done Collaborative Discuss with people what you are doing Co-productive Agree with people what you could do together
  7. 7. Digital tools are important. Networked thinking is essential.
  8. 8. One to One There and Then Here and Now
  9. 9. Broadcast
  10. 10. Networked
  11. 11. This is a whole system change but in a democratic system the elected representatives are crucial
  12. 12. We need to create Networked Councillors. This needs more than just showing them how to use Twitter.
  13. 13. We limit ourselves by simply considering changes to the way we communicate
  14. 14. What kind of tools are we talking about?
  15. 15. Good uses for content creation on a range of devices Smart phones  Quick video/audio interviews  Photography  Twitter iPad/tablets  Twitter  Creating pictures, video and audio  Email, blog reading  Light editing of video, audio, pictures Laptop  Blogging, writing, editing  Full editing of media (pictures, video, audio)  Detailed work – spreadsheets, etc.  Responding in detail to emails, blogs (commenting)
  16. 16. Some examples of online tools & their uses Blogging Can be updated regularly and posts (like this one) don’t have to be long Allows residents to comment on issues – and for councillors to respond You can go into detail and combine different media (words, pictures, video) Audience can include anyone (you don’t need an account to read and is easy to publicise) Great for showing the full range of your views http://www.cllrandrewwallis.co.uk/unrestricted-filming-at-cornwall-council-meetings/
  17. 17. Facebook Allows quick sharing of media content (any content) Can connect to much wider group, who often are unlikely to use other social media Great for managing large number of friends Can run pages (public) and profile (public or private) separately Facebook algorithms make some aspects of using it abstruse Privacy issues for some – in particular keeping private/public separate Great for finding people and being social https://www.facebook.com/Alison.Her
  18. 18. Twitter Great for quick responses and conversations Share links to content (news, blog posts, videos) A social tool – for talking with others, not for broadcast Audience is smaller than than Facebook Great for helping to build links with individuals and organisations (through reciprocity) Great for finding people and sharing news https://twitter.com/jasonkitcat
  19. 19. LinkedIn Shows network of connections Demonstrates skills and experience (good for digital footprint) Establishes links with business community Audience is professional and (mostly) employed Difficult to see full profiles You have to pay for full access Best for managing your formal network uk.linkedin.com/pub/councillor-webb/1a/23/393
  20. 20. Webcasting 4,489 live views CoveritLive interactive chat had 3,981 page views & 242 comments #ccwebcast trended on Twitter “I strongly believe that these numbers prove that by enabling people to take an active role in the debate, by marrying up the available technology with transparency and democracy - a direct line into the Chamber - we can encourage more people to take an interest in local politics.” Matt Bond, Communications Specialist Cornwall Council
  21. 21. Connect Social Designed to provide a single place to connect to your content Gives councillors identity on webcasting Shows their democratic record – allowing you to trace their activity Audience is completely open Can integrate other social media activity
  22. 22. People struggle more with the social skills than the technical ones
  23. 23. What does it mean when some one ‘RT’s me? Do I have to have a Facebook page? How do I deal with conflict? It’s not just help with the technical skills – It’s about understanding culture and behaviour online How public do I have to be? What can I talk about?
  24. 24. Table questions Exploring the skills in your council What do you already use social media for either personally or professionally? Do you have any networked councillors? What is there role in the scrutiny process?
  25. 25. And how are these tools used in scrutiny?
  26. 26. Scrutiny is a great place to start Ideal for more open democracy? There is the opportunity for the public to contribute to the agenda The format follows a topic rather than a formal committee structure The process can involve many different people from different networks Openness is at the heart of the scrutiny process It can work well with other digital democracy projects such as open data
  27. 27. Open up the agenda setting New approaches to evidence Extend the reach of the process There are many ways to use social media in scrutiny in a meaningful way Embed open government principles Work more responsively
  28. 28. Examples of Networked Councillor qualities in Scrutiny Open by default Comments from the public are encouraged during meetings via social media and other channels Digitally native Minutes of meetings and related papers available online - meetings are either webcast or live tweeted and widely disseminated online Co-productive Networked Decisions are shaped with active citizens who continue to participate actively in the outcome Decisions are communicated via relevant networks rather than being simply disseminated centrally
  29. 29. What is the role of information in scrutiny? Open data
  30. 30. How do we define ‘evidence’?
  31. 31. Blogging in Scrutiny Emma is using her blog to explain the budget process in non-council language
  32. 32. Twitter updates around scrutiny Both officers and members are using twitter to highlight what is happening in scrutiny
  33. 33. Webcasting in action in a highly sensitive scrutiny case Webcasting a difficult issue makes it clear you are being open http://www.coventry.public-i.tv/core/portal/webcast_interactive/114228
  34. 34. Using an online community forum to engage people in Party Houses Scrutiny Going to people’s own spaces can involve a much more diverse group of people http://bhccresidentcommunity.ning.com/BHscrutiny/partyhouses
  35. 35. Tough Choices Devon Text here?? http://www.toughchoices.co.uk/
  36. 36. CityCamp Text here?? http://citycampbtn.org/
  37. 37. NHS Citizen Total hits over both days: 2234 (1650 live, 584 archive)
  38. 38. Margaret Hodge Text here??
  39. 39. Good Scrutiny award winners Text here??
  40. 40. Table questions How could you use these ideas in the future Decide on a topic that you want to work on – it could be anything that is topical in your council or even better in the local community What would a ‘networked scrutiny’ process look like? What tools would you use? What bits of the process would you change? Who would be involved? What is stopping you??
  41. 41. Social media and the digital realm can be challenging. It is the poorer for the absence of our democratic processes
  42. 42. Thank you for your time Catherine Howe catherine.howe@public-i.info
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