The Art of American Small Talk

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You might think small talk is a waste of time, but nothing could be further from the truth. Learning the art of American small talk will build your confidence, help you bond with strangers and most of all, make them remember you! By the end of this workshop, each student will be able to approach any social or networking setting with even more confidence.

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The Art of American Small Talk

  1. 1. THE ART OF AMERICAN SMALL TALKThe must-have skill when networking and socializing Led by Michael Miller
  2. 2. BY THE END OF THIS CLASSYOU WILL KNOW HOW TO• Build your confidence and talk to anyone• Spontaneously start conversations• Build a personal connection in 5 minutes• Maintain stimulating conversations• Turn your conversations into job offers• End conversations tactfully
  3. 3. MY SECRET TIPS:HOW TO OVERCOME YOURBIGGEST FEARS
  4. 4. “See the good in people and help them.” – Gandhi
  5. 5. MY MOVE TOKATHLEEN, GEORGIA
  6. 6. TALKING TOSTRANGERS IS SCARY
  7. 7. TWO OPTIONS – FIGHT OR FLIGHT OVERCOME FEARS BE SCARED AND AND TALK TO PEOPLE WASTE MY LIFE
  8. 8. TURNING POINT INMY LIFE
  9. 9. I CONTINUED TO BUILD MY CONFIDENCE• Practice• Meditation• Reading• Exercising• Changing Appearance• Posture
  10. 10. REJECTION THERAPY• Rejected daily for 30 days• Develop “who cares” attitude and stay focused on original goal• Do not be defensive
  11. 11. NOW IT’S YOUR TURN TOSAY “GOODBYE” TOSHYNESS!You will feeluncomfortableat first.It’s time tochange yournormal behaviorand increaseyourconfidence!
  12. 12. WORKSHOPINTRODUCTIONS1. What is your name?2. What country are you from?3. What is your major?4. What is small talk like in your country?
  13. 13. WHY DO PEOPLESMALL TALK?Builds a bridgeInformal exchange ofbasic informationStarts light and casualconversation whileavoiding hot topics
  14. 14. WHY IS SMALL TALKIMPORTANT?Displays communication skillsEnables you to learn a lot about someonein a short amount of timeDemonstrates valueOpportunities to meet new businessconnections and friendsPersonal development
  15. 15. SMALL TALK TOPICSTravelMoviesMusicTheaterBooksFoodEntertainment
  16. 16. TOPICS TO AVOIDMoneySexPoliticsReligionFamily ProblemsDivorceDeathEconomic ProblemsTerrorism & War
  17. 17. EXERCISE- CREATE SMALLTALK CHEAT SHEET• 5 things you enjoy talking about• 5 things you’d like to learn about others• 5 “openers”• 5 current events
  18. 18. ENTERING THECONVERSATION
  19. 19. HOW TO ENTER THECONVERSATION1. Look for people already talking2. Establish eye contact and smile3. Be the first to introduce yourself4. Ask open ended questions5. Listen to and REMEMBER other people’s names
  20. 20. EXERCISE- ENTERCONVERSATIONIntroduce yourself(eye contact, firmhandshake, smile)Ask open endedquestions
  21. 21. CREATE PERSONAL ELEVATOR PITCH• Who you are in 30-60 seconds• Background• Interesting facts• Make it memorable
  22. 22. 5 TIPS TOREMEMBERING NAMES1. At moment of introduction focus on his or her name and face2. Immediately repeat the name3. Think of someone you know with same name4. Say name periodically in the conversation5. Always use the person’s name when closing conversation
  23. 23. ACTIVE LISTENINGAsk follow up questionsListen for facts, feelings,key wordsListen “between thelines” • “After I stopped working for those jerks…”
  24. 24. PERSONAL STORYTELLINGYOU ARE ALL VERYINTERESTING!Homework- write down10 stories about your1. Background2. Interests3. Experiences
  25. 25. BUILDING PERSONALCONNECTIONSExplore other person’s interests byencouraging him/her to talk. • People love talking about themselvesFind a similarityHighlight mutual interests • Best way to spend more time talking
  26. 26. DIRECTING THECONVERSATION TOWARDSJOB OPPORTUNITIES• Bring up professional topics casually• Ask some of the most interesting problems they’re facing at work• Ask how they got their position and became successful
  27. 27. KNOWING WHEN TOEXIT CONVERSATION• Maximize your time• Know how valuable this connection is• You can always speak with them again• Make sure you’ve helped them
  28. 28. EXITING CONVERSATION1. Restate something you found interesting2. Invite to speak again3. Exchange contact information4. Establish eye contact and smile5. “Nice meeting you (name)”
  29. 29. SUCCESSFUL FOLLOWUP• Focus on helping them• Email• Call• Video Email (Vsnap.com)• LinkedIn Message
  30. 30. FOLLOW UP SCRIPTHi (Name)Nice to meet you the other (day, night, event, etc.)Sentence 1. Sentence 2. Sentence 3.Regards,MichaelSentence 1 – The memorySentence 2 – The helpSentence 3 – The ask
  31. 31. QUESTIONS &ANSWERS
  32. 32. TIPS – HOW TO OVERCOMEYOUR BIGGEST FEARS• Make it impossible not to follow- through• Get others to hold you accountable• Act when adrenaline is high
  33. 33. PERSONAL CHALLENGETalk to three random people inthe next 24 hours
  34. 34. 16 WEBSITES TO FIND PROFESSIONAL EVENTS• Eventbrite.com • Twitter• Allconfernces.com • Facebook• Google • Meetup.com• Yelp.com • LinkedIn Groups• Craigslist • Eventful.com• Lanyrd.com • Zvents.com• Internations.org • Netparty.com• Nationalcareerfairs.com • Asmallworld.net
  35. 35. www.cultureadapt.comFollow: @cultureadapt & @mmiller1222Jan 31st, 8pm – bit.ly/dreamjob1FREE Webinar

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