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15 managing communications (nx power-lite)

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15 managing communications (nx power-lite) Presentation Transcript

  • 1. OFG Communications Sub GroupKeith Shepherd3rd October 2012
  • 2. Looking back  ABC of communication  Accuracy  Brevity  Clarity  ‘This is an Emergency Call’  Do not use the phrase ‘line not clear’ use ‘line blocked’.  Means of communication with signaller mainly ‘SPT’ only.
  • 3. Present Day  Phonetic Alphabet  Repeat Back  ‘This is an Emergency Call’  ‘This is a Rail Dangerous Goods Emergency’.  Do not use the phrase ‘line not clear’ use ‘line blocked’.  Means of communication with signaller:  SPT, NRN, CSR, Mobile Phone, GSM-R etc.  RSSB Guidance
  • 4. Present Day 2  Still not many standard terms and phrases  Traction current, Juice Rail, 3rd Rail, Overhead, Power etc.  A lot of good work done in SAF6 on Safety Critical Communications.  CRG’s appear to be working in isolation.  Is voice communications getting better?
  • 5. The Way Forward? Proposed work of Communications Sub Group  Move industry forward following success of SAF6 training.  Review research project T700 carried out by Human Engineering.  Review role of CRG’s and improve feedback to identify National trends.  Consider a communications manual similar to CAA.  Review key operational scenarios for critical communications.  Consider and provide clarity between safety critical communications and safety communications.