OFG Communications Sub GroupKeith Shepherd3rd October 2012
Looking back ABC of communication Accuracy Brevity Clarity ‘This is an Emergency Call’ Do not use the phrase ‘line not clear’ use ‘line blocked’. Means of communication with signaller mainly ‘SPT’ only.
Present Day Phonetic Alphabet Repeat Back ‘This is an Emergency Call’ ‘This is a Rail Dangerous Goods Emergency’. Do not use the phrase ‘line not clear’ use ‘line blocked’. Means of communication with signaller: SPT, NRN, CSR, Mobile Phone, GSM-R etc. RSSB Guidance
Present Day 2 Still not many standard terms and phrases Traction current, Juice Rail, 3rd Rail, Overhead, Power etc. A lot of good work done in SAF6 on Safety Critical Communications. CRG’s appear to be working in isolation. Is voice communications getting better?
The Way Forward? Proposed work of Communications Sub Group Move industry forward following success of SAF6 training. Review research project T700 carried out by Human Engineering. Review role of CRG’s and improve feedback to identify National trends. Consider a communications manual similar to CAA. Review key operational scenarios for critical communications. Consider and provide clarity between safety critical communications and safety communications.