The Turner Realtors Team Prudential Northwest Properties Home Buying Guide

About Us… Real Estate Professionals Jennifer Turner , Principal Broker, MBA, ABR, GRI Charles Turner , MBA, GRI, e-PRO Susan Horvat , Salem/Stayton Area Lisa Carter , Portland Realtor Annie Domenici , Portland Realtor Turner Realtors Team

Real Estate Professionals

Jennifer Turner , Principal Broker, MBA, ABR, GRI

Charles Turner , MBA, GRI, e-PRO

Susan Horvat , Salem/Stayton Area

Lisa Carter , Portland Realtor

Annie Domenici , Portland Realtor

About You… What you need to think about and answer: Have you arranged financing for your new home? Do you know the amount of the loan commitment? How much of a down-payment do you plan to invest? With what price range are you comfortable? Are there any specific neighborhoods or areas that appeal to you? Ideally, when would you like to be living in your new home? Do you own or rent your current property? Who will the decision-makers be?

What you need to think about and answer:

Have you arranged financing for your new home?

Do you know the amount of the loan commitment?

How much of a down-payment do you plan to invest?

With what price range are you comfortable?

Are there any specific neighborhoods or areas that appeal to you?

Ideally, when would you like to be living in your new home?

Do you own or rent your current property?

Who will the decision-makers be?

The Home Buying Process Our initial consultation The home buying process typically includes the following: View and evaluate properties Determine offer price Decide on financing and terms Negotiate agreement with a seller Obtain Financing Consult with a loan officer Complete loan application Obtain pre-approval Complete the settlement process Deposit earnest money Obtain inspections Arrange insurance Sign documents Record title Receive keys Move in! Obtain property appraisal Loan processing Final loan approval

Determine offer price

Decide on financing and terms

Negotiate agreement with a seller

Obtain Financing

Consult with a loan officer

Complete loan application

Obtain pre-approval

Complete the settlement process

Deposit earnest money

Obtain inspections

Arrange insurance

Sign documents

Record title

Receive keys

Move in!

Loan processing

Final loan approval

Understanding Agency Relationships When real estate professionals work with buyers and sellers, “agency” relationships are established. There are three kinds of agency relationships: Buyer’s agent – represents the buyer during the home buying process. The buyer’s agent has a fiduciary responsibility to represent the buyer’s best interests, including reasonable care, loyalty and confidentiality. Seller’s agent – represents the interest of the seller and has a fiduciary responsibility of reasonable care, loyalty, confidentiality and disclosure to the seller. A seller’s agent works to assist the seller in locating a buyer and in negotiating a transaction suitable to the seller’s specific needs. Disclosed limited agent – represents the interests of both the buyer and the seller, during the same transaction. A dual agent has responsibilities to both buyer and seller and must act in the best interest of both parties. THE TURNER REALTORS TEAM DOES NOT PRACTICE DUAL AGENCY AS WE BELIVE IT IS A CONFLICT OF INTEREST

When real estate professionals work with buyers and sellers, “agency” relationships are established.

There are three kinds of agency relationships:

Buyer’s agent – represents the buyer during the home buying process. The buyer’s agent has a fiduciary responsibility to represent the buyer’s best interests, including reasonable care, loyalty and confidentiality.

Seller’s agent – represents the interest of the seller and has a fiduciary responsibility of reasonable care, loyalty, confidentiality and disclosure to the seller. A seller’s agent works to assist the seller in locating a buyer and in negotiating a transaction suitable to the seller’s specific needs.

Disclosed limited agent – represents the interests of both the buyer and the seller, during the same transaction. A dual agent has responsibilities to both buyer and seller and must act in the best interest of both parties.

THE TURNER REALTORS TEAM DOES NOT PRACTICE

DUAL AGENCY AS WE BELIVE IT IS A CONFLICT OF

INTEREST

A Message from the President Thank you for considering Prudential Northwest Properties to assist you in the purchase of your home. Aligning with Prudential is a wise decision. No other real estate brokerage in our market area offers the unparalleled services we deliver. At Prudential Northwest Properties, we are revolutionizing the way real estate is purchased and sold by providing our clients with Home Services. As the only major broker in the area with a Home Services department, we have an advantage over other real estate companies. That advantage is service. All home buyers and sellers working with our sales professionals receive the complimentary assistance of our Home Services Coordinators, standing by to assist you with all the details associated with the home selling and buying process. If you’re in the market for exceptional service, put the power of Prudential Northwest Properties to work for you today. Sincerely, Bert E. Waugh, Jr. Bert E. Waugh, Jr. President

The Prudential Northwest Properties Advantage We are the largest, locally-owned and managed real estate services company in the area Our brand is recognized by 96% of North Americans The Prudential name stands for Strength, Integrity & Trust We have been serving our market area since 1948 Our network includes 2,200 offices and 68,000+ agents, plus over 15 million Prudential Financial global customers Our company is 700+ agents strong and ranks in the Top 2% of all Prudential brokerages in the United States We are committed to giving back to our communities through Transitional Youth

We are the largest, locally-owned and managed real estate services company in the area

Our brand is recognized by 96% of North Americans

The Prudential name stands for Strength, Integrity & Trust

We have been serving our market area since 1948

Our network includes 2,200 offices and 68,000+ agents, plus over 15 million Prudential Financial global customers

Our company is 700+ agents strong and ranks in the Top 2% of all Prudential brokerages in the United States

We are committed to giving back to our communities through Transitional Youth

Your Home Services Coordinator When you buy or sell a home through Prudential Northwest Properties, you gain complimentary access to our Home Services network of services. Your Home Services Coordinator (HSC) assists me in providing any services related to home ownership. Your Home Services Coordinator: Is available to guide and support you through the moving process Provides contact information for utility transfers and connections Obtains moving van and storage estimates Helps you find the best mortgage loan Alerts you to discounts on home related products & services Contacts local service providers on your behalf All of this and more… for FREE

When you buy or sell a home through Prudential Northwest Properties, you gain complimentary access to our Home Services network of services.

Your Home Services Coordinator (HSC) assists me in providing any services related to home ownership.

Your Home Services Coordinator:

Is available to guide and support you through the moving process

Provides contact information for utility transfers and connections

Obtains moving van and storage estimates

Helps you find the best mortgage loan

Alerts you to discounts on home related products & services

Contacts local service providers on your behalf

All of this and more… for FREE

Home Warranty Buyer Protection How an American Home Shield warranty benefits you: Provides budget protection against costly “surprise” repairs at a time when you’ve just made a major investment in your home Saves you time and frustration in dealing with unexpected home repair issues Removes the hassle of finding reliable contractors in your area A home warranty is an annual service plan that provides for the repair or replacement of covered systems and appliances in the home that breakdown due to normal wear and tear.

How an American Home Shield warranty benefits you:

Provides budget protection against costly “surprise” repairs at a time when you’ve just made a major investment in your home

Saves you time and frustration in dealing with unexpected home repair issues

Removes the hassle of finding reliable contractors in your area

Financing Your Home Purchase I will assist you in this process to help ensure you obtain the financing that meets your needs. I will offer to arrange a pre-qualifying or pre-approval meeting with Shawn Headlee at Columbia Mortgage to determine your affordability range Being pre-approved for a loan before you submit an offer on a home will put you in a stronger negotiating position and can save time in the loan process Your loan officer will be your principal guide through the financing process and will explain various financing options available to you Unless you are in a position to pay cash for your home, you will need to obtain a home loan to complete the purchase.

I will assist you in this process to help ensure you obtain the financing that meets your needs.

I will offer to arrange a pre-qualifying or pre-approval meeting with Shawn Headlee at Columbia Mortgage to determine your affordability range

Being pre-approved for a loan before you submit an offer on a home will put you in a stronger negotiating position and can save time in the loan process

Your loan officer will be your principal guide through the financing process and will explain various financing options available to you

The Buyer’s Advantage Program Our exclusive Buyer’s Advantage Guarantees: Free Credit Loan Approval Free Home Warranty for a year On-Time Closing Guarantee – or we pay the buyer and the seller $500 each Closing Costs Guarantee – or we pay the difference Full Loan Approval Guarantee – or we pay the seller $1,000 3-Day Title Report Guarantee Home Services membership as long as you own your home The right choice. Guaranteed.

Our exclusive Buyer’s Advantage Guarantees:

Free Credit Loan Approval

Free Home Warranty for a year

On-Time Closing Guarantee – or we pay the buyer and the seller $500 each

Closing Costs Guarantee – or we pay the difference

Full Loan Approval Guarantee – or we pay the seller $1,000

3-Day Title Report Guarantee

Home Services membership as long as you own your home

Our Commitment to You The Buyer Service Agreement is our mutual commitment to each other to ensure the best home purchase experience possible. Our Duties: Make a diligent effort to locate a property acceptable to you Promptly inform you of homes that may meet your requirements Provide professional counseling on financing options and availability of property Assist you in obtaining information, preparing offers and negotiating on your behalf Monitor and oversee the purchase process prior to closing Your Duties: Provide us information on your wishes and feedback on properties we view Provide information relevant to your ability to acquire property Be available at reasonable times to view property and consider making offers Refer to us all other brokers, builders and sellers with whom you may come in contact regarding an available property Conduct all negotiations through us Work exclusively with us in locating, viewing and negotiating for property

Our Duties:

Make a diligent effort to locate a property acceptable to you

Promptly inform you of homes that may meet your requirements

Provide professional counseling on financing options and availability of property

Assist you in obtaining information, preparing offers and negotiating on your behalf

Monitor and oversee the purchase process prior to closing

Your Duties:

Provide us information on your wishes and feedback on properties we view

Provide information relevant to your ability to acquire property

Be available at reasonable times to view property and consider making offers

Refer to us all other brokers, builders and sellers with whom you may come in contact regarding an available property

Conduct all negotiations through us

Work exclusively with us in locating, viewing and negotiating for property

Protecting Your Interests There are several ways to help support a trouble-free home purchase: A written property disclosure statement from the seller will reveal any problems with the house and the surrounding area that you need to know about Professional inspections can reveal structural, roof, termite and other problems with the property that the seller will need to remedy A home warranty can give you peace of mind by providing repair-or-replace coverage of major home operating systems and appliances A preliminary title report informs you of any problems with the property’s title and a policy of title insurance protects your rights A walk-through before closing will allow you to make sure all required work has been taken care of and that the property is ready to become yours

There are several ways to help support a trouble-free home purchase:

A written property disclosure statement from the seller will reveal any problems with the house and the surrounding area that you need to know about

Professional inspections can reveal structural, roof, termite and other problems with the property that the seller will need to remedy

A home warranty can give you peace of mind by providing repair-or-replace coverage of major home operating systems and appliances

A preliminary title report informs you of any problems with the property’s title and a policy of title insurance protects your rights

A walk-through before closing will allow you to make sure all required work has been taken care of and that the property is ready to become yours

Submitting An Offer Once you have found the right property, I will provide you with information on market values on other properties in the area so you can make a sound decision. Then I will prepare a written offer of purchase, reflecting your price and terms. I will provide advice and negotiating assistance on all offers to purchase. I will present your offer and the seller will have three choices: Accept the offer as it is presented Reject it completely Propose adjustments to your offer (counter offer) If there is a counter offer, you may choose to accept it, reject it or counter it. Once we have reached an agreement with the seller, you will have a firm contract to purchase the home.

I will present your offer and the seller will have three choices:

Accept the offer as it is presented

Reject it completely

Propose adjustments to your offer (counter offer)

If there is a counter offer, you may choose to accept it, reject it or counter it. Once we have reached an agreement with the seller, you will have a firm contract to purchase the home.

Your Single Source for Property Information I have access to information about virtually every property for sale in this market, and will complete a thorough market search to identify all properties consistent with your needs and price range. Advertised in the newspaper or buyer’s guides On the Internet Visiting Open Houses Displaying “For Sale By Owner” signs I will obtain important facts about homes you see: To save you time and duplicated effort, contact me for additional information on properties you see, regardless of whether they are offered by another brokerage.

Advertised in the newspaper or buyer’s guides

On the Internet

Visiting Open Houses

Displaying “For Sale By Owner” signs

The Best Local Listing Resource Our Web site, www.TurnerRealtors,com is the best online resource for up-to-date information on homes for sale in our market area.

Our HomeFinder Program For the latest information on homes for sale, register for HomeFinder. Once you search for properties, save your search and choose to receive New Listing Updates. The system will automatically E-mail you a list of newly listed properties that match your search criteria.

How to Find and Look at Homes Discovering the right home should be an exciting event. My commitment is to make your home search as stress-free and efficient for you as possible. The following will be beneficial to you in your home search: I will set you up to receive automated E-mails of properties that meet your criteria as soon as they hit the market I will arrange showing appointments with the sellers or their brokers You can use the Home Finding Worksheets I give you to evaluate each property

The following will be beneficial to you in your home search:

I will set you up to receive automated E-mails of properties that meet your criteria as soon as they hit the market

I will arrange showing appointments with the sellers or their brokers

You can use the Home Finding Worksheets I give you to evaluate each property

When You Find a Home of Interest Contact me right away if you find a home in which you’re interested and would like more information. Here are some tips on the best course of action under the following circumstances: New Construction – give the builder or agent representative my business card and tell them you are represented by me For Sale By Owner – give me a flyer from the property or contact information so I can arrange an appointment for viewing Any other property listed for sale – email or call me with the address so I can obtain information and arrange an appointment

Our Team Is Here For You Home Services – Cheryl Winters Columbia Mortgage – Shawn Headlee Transnation Title Company – Marisa Henman Relocation – We are Certified Relocation Agents Principal Broker – Barbra Roach and David Sly All the Prudential agents in my office and company Our team of real estate professionals is here to serve you throughout the home buying process.

Home Services – Cheryl Winters

Columbia Mortgage – Shawn Headlee

Transnation Title Company – Marisa Henman

Relocation – We are Certified Relocation Agents

Principal Broker – Barbra Roach and David Sly

All the Prudential agents in my office and company

Quality Service Guarantee As your real estate professional, wewill: Present an agency law pamphlet, and explain agency relationship. Explain American Home Shield Buyer Protection Plan. Gather information to identify your needs and goals and to plan a property search. Offer to arrange pre-qualifying or pre-approval meeting with Columbia Mortgage to determine affordability range and improve negotiation position at the point of offer. Commit to priority availability for meeting your needs and schedule for property research and showings. The Quality Service Guarantee is your written commitment from me, assuring the delivery of all of the services described below.

As your real estate professional, wewill:

Present an agency law pamphlet, and explain agency relationship.

Explain American Home Shield Buyer Protection Plan.

Gather information to identify your needs and goals and to plan a property search.

Offer to arrange pre-qualifying or pre-approval meeting with Columbia Mortgage to determine affordability range and improve negotiation position at the point of offer.

Commit to priority availability for meeting your needs and schedule for property research and showings.

Quality Service Guarantee Complete a thorough market search to identify all properties consistent with your needs and price range. Prepare a written Competitive or Comparative Market Analysis for you prior to your making an offer, per your request, if possible. Prepare a written offer to purchase the property of your choice reflecting your price and terms. Provide advice and negotiating assistance on all offers to purchase. Obtain and review with you the seller’s written property history and disclosure statement. Recommend professional inspections and review findings and remedies with you. Monitor and communicate the status and satisfaction of contract contingencies.

Complete a thorough market search to identify all properties consistent with your needs and price range.

Prepare a written Competitive or Comparative Market Analysis for you prior to your making an offer, per your request, if possible.

Prepare a written offer to purchase the property of your choice reflecting your price and terms.

Provide advice and negotiating assistance on all offers to purchase.

Obtain and review with you the seller’s written property history and disclosure statement.

Recommend professional inspections and review findings and remedies with you.

Monitor and communicate the status and satisfaction of contract contingencies.

Quality Service Guarantee Accompany you on a walk through property inspection before closing, if provided for in the contract. Contact you after the closing to assure the satisfactory completion of all service details. Offer you the opportunity to evaluate the service provided through the Quality Assurance Survey. Provide a Home Services Coordinator to assist with home related needs through our exclusive Home Services program.

Accompany you on a walk through property inspection before closing, if provided for in the contract.

Contact you after the closing to assure the satisfactory completion of all service details.

Offer you the opportunity to evaluate the service provided through the Quality Assurance Survey.

Provide a Home Services Coordinator to assist with home related needs through our exclusive Home Services program.

Satisfaction Guaranteed! “ Our clients would rather be working with me than with anyone else.”

Our Next Step… Contact us when you are thinking about real estate. Stay up-to-date with the Portland market at www.PortlandRealEstateBlog.com Toll free: 877-875-2789

The Next Step… Contact us when you are thinking about real estate. Stay up-to-date with the Portland market at www.PortlandRealEstate.com Toll free: 877-875-2789