IT Services - Skill Sets

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  • Slide from Kiran
  • Slide from Kiran
  • Subba Rao sir Slide
  • IT Services - Skill Sets

    1. 1. CtrlS - IT Services <br />Security, Technology <br />& <br />Infrastructure <br />
    2. 2. Emergency requirements of computing power and other IT infrastructure?<br />
    3. 3. Spare Stocks for emergencies <br />More than 90 servers and 30 TB in stock<br />
    4. 4. Skill sets of CtrlS<br />
    5. 5. Our people capabilities<br />
    6. 6. Low latency connectivity to office, branches and customers? What kind of scalability is available?<br />
    7. 7. Network Infrastructure<br />Two ‘meet me’ rooms for telcos and ring architecture inside the premises<br />All MPLS providers are present at site <br />Tier4 philosophy – fully redundant Service providers, routers, firewalls, IDS,switches<br />Internet bandwidth scalable beyond 3GBPS<br />Network Infrastructure<br />
    8. 8. Network Diagram<br />
    9. 9. Network Diagram<br />
    10. 10. Processes established for better service levels and business continuity? Are they certified?<br />
    11. 11. Our Process<br />ITIL<br />Lean Six Sigma <br />ITIL – this remains our backbone in offering services. ITIL is the leader in IT guidelines and best practice publications; it has been tested in real world environments for over a decade and is proven.<br />Lean Six Sigma is a model of eliminating waste in processes as well as data driven data analysis ensuring better service to the end user<br />Escalation driven matrix to help you get timely delivery of services<br />Account Managers as a single point of contact<br />
    12. 12. Our certifications<br />TIA Tier 4 certification <br />CtrlS Certifications<br /> ISO 20000<br /> ISO 27001<br /> BS 25999<br />

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