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Mobile alternative opacs_computers in libraries 2010

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An overview of DCPL's mobile application efforts and their interesting byproducts

An overview of DCPL's mobile application efforts and their interesting byproducts


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  • 1. Alternative Discovery Layers: DCPL mobile apps Chris Tonjes CIO, DC Public Library July 29, 2010
  • 2. Data Transformation ILS Records and Data Transaction Request Transaction Response Mobile Architecture DCPL iPhone V 1.0 Application Architecture iPhone UIView XML Parser Unicorn/Symphony Oracle RDBMS Presentation Layer (UI) ‏ iPhone/Javascript XML EPS/ROOMS Tomcat Service Request
  • 3. Mobile Architecture DCPL iPhone V 1.5+ Application Architecture iPhone UIView XML Parser Unicorn/Symphony Oracle RDBMS Presentation Layer (UI) ‏ Data Transformation iPhone XML PHP ILS Records and Data Service Request Transaction Request Transaction Response
  • 4. DCPL Mobile Apps - Goals
    • Continue “horizontal” integration of our ILS (Data can be exchanged with Public School and other DC Government Systems
    • Presents an alternative delivery of online catalog
    • Effort to encourage smart phone users
    • Leverages the power of the iTunes app store – the delivery method of the future
    • Coming soon: BlackBerry and Android app
    • Leverage! Code and analysis used for…..
  • 5. DCPL Mobile Apps - Goals
    • DCPL implementation of VuFind
    • Integration/direct download target for content from our electronic resource providers (Gale and Overdrive)
    • IPhone 3.0!!! Ecommerce (fine and other payments from within app), announcement push, background app utilization
    • Model for near future projects (Kindle, iPad, or other readers)
  • 6. SmartPhone Roadmap
    • Ecommerce using iTunes account
    • More direct downloads
    • Social/2.0 interaction with Vufind
    • Links to library multimedia
    Q2, 2010
    • iPhone “MyAccount” features
    • Direct downloads
    • Integration with DCPL mobile
    • Links to library multimedia
    • -Fairfax and Montgomery catalogs
    • Extend to Blackberry
    • Replicate iPhone app features
    • Improve penetration
    Q1, 2010 Q3, 2010 Q4, 2010
    • Blackberry refresh with
    • “ MyAccount”
    • Fairfax and Montgomery search partners
  • 7. SmartPhone Roadmap
  • 8. SmartPhone Roadmap
  • 9. SmartPhone Roadmap
  • 10. SmartPhone Roadmap
  • 11. DCPL App – Decisions!
    • What technology is best suited to our goals?
    • Suitable alternatives?
      • Boopsie
      • WebApps
      • ILS vendor (SirsiDynix)
      • DCPL App
  • 12. DCPL App or Boopsie?
    • Boopsie – creates an iPhone App from your website pages (screen scrape, transform, ?)
    • More static approach
    • Requires regular refresh
    • Sensitive to ILS changes, updates, or patches
    • Performance and resources
    • Platform independent, but no access to desirable platform features
    • Cost concerns
    • Still allowed in light of recent Apple requirements?
  • 13. DCPL App or WebApp?
    • Web Design/Website implementation based
    • Requires a complete “website” be created, maintained, and updated, and managed
    • Creates a web “iPhone” mobile view
    • Further limits on feature and function
    • No access to local mobile OS features
    • Sensitive to underlying versions and patches changes
    • Widely differing feature/function levels from ILS vendor to vendor
  • 14. DCPL App or BookMyne?
    • ILS-centric App with very limited library branding
    • Appropriate feature set vendor determined
    • ILS specific
    • Changes require minimum version/release
    • Upgrades, patches, and updates require “lock-step” changes down the entire service line
    • Alternate smartphone platform availability?
    • Unavailable for other ILS platforms
      • Initially released 1/2010
    • Future costs indeterminate
  • 15. DCPL App – Solved
    • WebServices driven
      • Built once, usable for all implementations
      • ILS system, version, platform, and patch agnostic
      • Implementation did not disrupt ILS, staff, patrons, or IT!
    • Apps are platform OS specific, utilize unique features
    • App store based delivery, 100% smartphone OS vendor support
  • 16. DCPL App – Solved
    • Webservices are ILS specific, but Apps are NOT
      • port Webservices to alternate ILS, transparent to ALL consumers
    • Insulates back-office changes from end-user
    • Full library branding and marketability
    • SOA enabled to other entities – govt., university, schools, parks and rec.
  • 17. DCPL SMS Text Msg
    • Reach out and communicate to very desirable demographic group - Gen X, Gen Y, Millennial’s – and their parents!
    • Notices and announcements - courtesy, hold pickup, overdue, PIN, etc.
    • Patrons “opt-in” on website registration page
    • Increase library event participation via same day notifications
    • Messages/notices tailored to SMS limitations/requirements (msg. size & delivery)
  • 18. DCPL SMS Text Msg
    • Site defined messages tailored to “texting”
      • Short, abbreviated, to-the-point message(s)
      • One “text” per item
    • No library cost to extend notices and announcements via SMS
    • Coordinated and scheduled via normal notice process (report jobs)
    • Currently generating ~25-200 SMS notices daily
    • Uses ReachOUT© from DigiCon LLC
  • 19. DCPL VuFind - Fast Facts
    • “ New” OPAC
    • Built on VuFind ( http://vufind.org )
    • Open Source
    • 12/2008 Mellon award winner
    • Academic origins
    • Public modules contributed by DCPL
    • ILS independence built-in - adapters for III, Polaris, Unicorn/Symphony, etc.
  • 20. DCPL VuFind - Fast Facts
    • Search capability can easily be expanded to federate other materials
    • User interface easily customizable
    • Formats beautifully on any browser (including mobile browsers)
    • Thriving ecosystem
    • Strong underlying search technology - Solr MARC
  • 21. DCPL VuFind - Why?
    • Javascript, CSS, AJAX, and template driven
    • Multi-language
    • Faceted searches
    • Rich, mature core technology, fast and easily extended - PHP, Perl, and XML
    • Social features - tagging, sharing,comments
    • Initial support for Wikipedia, Syndetics, and Amazon content
  • 22. Vufind - Architecture Web services, XML, CSS, Javascript, social content ILS Layer Service Layer Oracle RDBMS Unicorn/Symphony Apache PHP SIP2 JAVA PHP Solr MySQL
  • 23. DCPL - Implementation
    • Default OPAC (“old” OPAC link)
    • Extension and “lite” customization of Unicorn/Symphony adapter for Public Libraries
    • Full “MyAccount” display features - profile, charges, overdue, available and unavailable holds, and bills and fines displayed
    • Place holds - with pickup locations
  • 24. DCPL - Implementation
    • Faceted results very popular with young and next-generation patrons and staff
    • Increase in positive feedback and involvement from staff and patrons
    • Generated average of 2,593 holds per month to-date
    • Patrons like Wikipedia integration!
  • 25. VuFind - Beta 1
  • 26. VuFind - Beta 1
  • 27. DCPL and VuFind - Futures
    • New look-and-feel templates
    • Charge renewals
    • Modify and cancel holds
    • PIN change
    • Profile update (address, phone)
    • Most Popular items
  • 28. VuFind - Beta 2
  • 29. VuFind - Beta 2
  • 30. VuFind - Beta 2
  • 31. VuFind - Beta 2
  • 32. Questions?
    • chris.tonjes@ dc.gov

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