Chapter 5 Verbal Communication
Communicating Effectively <ul><li>How did you acquire your language skills? </li></ul><ul><li>Native architecture – geneti...
Sapir-Whorf Hypothesis <ul><li>Sapir-Whorf hypothesis – the language that you use determines or influences the way in whic...
How Words Work <ul><li>Denotative – the dictionary definition; objective (means the same to everyone) </li></ul><ul><li>Co...
Ladder of Abstraction
People Determine Meanings <ul><li>Miscommunications happen because either the speaker is uncertain of the meaning they wan...
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Chapter 5 Part 1 Cst110

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Chapter 5 Part 1 Cst110

  1. 1. Chapter 5 Verbal Communication
  2. 2. Communicating Effectively <ul><li>How did you acquire your language skills? </li></ul><ul><li>Native architecture – genetic makeup </li></ul><ul><li>Cognitive development – development of thinking, organizing, etc </li></ul><ul><li>Environmental influence – your upbringing, education, etc </li></ul>
  3. 3. Sapir-Whorf Hypothesis <ul><li>Sapir-Whorf hypothesis – the language that you use determines or influences the way in which you view the world </li></ul><ul><li>your language limits or extends how you are able to talk about; increase in communication skills increases HOW you can talk about he world around you </li></ul>
  4. 4. How Words Work <ul><li>Denotative – the dictionary definition; objective (means the same to everyone) </li></ul><ul><li>Connotative – the feelings associate with the words; subjective (depends on your experiences, background, etc) </li></ul><ul><li>The connotative meanings of words can cause problems or miscommunication </li></ul>
  5. 5. Ladder of Abstraction
  6. 6. People Determine Meanings <ul><li>Miscommunications happen because either the speaker is uncertain of the meaning they want to convey or the receiver has a different perception of the message </li></ul>

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