Chapter 12 Part 1 Cst229

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Chapter 12 Part 1 Cst229

  1. 1. Chapter 12 Communicating Nonverbally Interculturally
  2. 2. Types of Nonverbal Communication <ul><li>Body or kinesic behavior </li></ul><ul><li>Physical qualities </li></ul><ul><li>Touching behavior </li></ul><ul><li>Paralanguage – volume, quality </li></ul><ul><li>Proxemics – space </li></ul><ul><li>Artifacts – perfume, clothing, etc </li></ul><ul><li>Environmental factors – location </li></ul><ul><li>Time </li></ul>
  3. 3. Characteristics of Nonverbal Communication <ul><li>Noverbals are not pancultural; nonverbals do not carry the same meanings across cultures (217) </li></ul><ul><li>Signs and symbols may look the same (a “peace” sign use the same finger movements) but the meanings vary (a “peace” sign is not a “peace” sign in every culture) </li></ul>
  4. 4. Culturally Acquired and Socially Important <ul><li>We learn nonverbals, unconsciously for the most part, through observation and personal experience (p 219) </li></ul><ul><li>People usually believe nonverbals over verbals if the differ </li></ul><ul><li>The importance and meaning varies due to communication situation </li></ul>
  5. 5. Functions of Nonverbal Behavior – Supports Verbal Communication <ul><li>Repeat what is said verbally </li></ul><ul><li>Substitute for an oral message </li></ul><ul><li>Emphasize oral message </li></ul><ul><li>Contradict oral message </li></ul><ul><li>Regulate verbal message – nonverbal can act like road sign in a conversation: “slow down,” “stop,” “move faster” </li></ul>
  6. 6. Functions of Nonverbal Behavior – Conveys Emotion <ul><li>Facial and bodily expression are more important than vocal expressions in terms of their contribution to the total message; tone of voice in particular as it is often spontaneous and believable (p 220) </li></ul>
  7. 7. Functions of Nonverbal Behavior – Suggests Immediacy <ul><li>Approach message </li></ul><ul><li>Availability for talking – proxemics, eye contact </li></ul><ul><li>Increased sensory stimulation </li></ul><ul><li>Personal closeness and warmth </li></ul><ul><li>As immediacy increases, so does liking </li></ul><ul><li>Immediacy plays an important role in learning </li></ul>

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