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Chapter 10 CST110



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  • 1. Chapter 10 Small Group Participation
  • 2. Small Group Communication
    • Small groups are gatherings of 3-13 members who meet for a certain task
    • See text for nine skills for career success
  • 3. Cultural Values
    • The culture you grow up in determines how you will conduct yourself in a group and how you will go about solving issues
    • Collectivistic versus individualistic cultures
    • Sensitivity and compromise is often needed
  • 4. Group Norms
    • Norms are expectations group members have of other members; how a person is to behave, think, and participate
    • Norms are not the same as rules ; norms are not written down and change from person to person; these are assumptions
  • 5. Group Norms
    • Norms are often taken for granted in familiar settings
    • Norms give a group structure
    • Norms govern how members communicate with each other
  • 6. Group Rules
    • Rules are formal, often discussed at a first meeting and agreed upon by all members; not the same as norms
    • Not all groups have rules – what are some possible positive and negative effects of this?
  • 7. Types of Groups
    • Social groups
    • Task-oriented (problem solving and decision making)
    • Information-sharing (lectures)
    • Learning (increase knowledge – study group)
    • All groups have specific social dimensions
  • 8. Small-Group Effectiveness
    • Solidarity – feeling a part of the group through common themes
    • Focus
    • Appropriateness – a group and task are matches; this can also look at the time frame that is set to complete a given task
  • 9. Small Groups – Size and Place
    • From 3-13; ideal size is 5
    • Can be divided into smaller committees
    • How many people are needed to complete the task in a given time?
    • Atmosphere and location need to be taken into consideration
    • What is the importance of seating arrangement?
  • 10. Cohesiveness and Commitment
    • Cohesiveness – the feeling of attraction that members have toward each other; stick together and help each other
    • Commitment – willingness of members to work to complete the given task
  • 11. Groupthink (-)
    • Everyone in the group goes along with an idea simply to maintain harmony; no one wants to “rock the boat,” or a member(s) are apathetic
    • Why is this a negative aspect?
    • Collectivistic versus individualist cultures
  • 12. Teams versus Groups
    • A team is a specific type of a group
    • A team has three characteristics:
    • Two or more members
    • A specific goal to attain
    • **Coordination of activity among the members to reach the goal
  • 13. Discussion in Groups
    • Choosing a Topic – brainstorming
    • Identifying the Problem
    • Analyzing the Problem
    • Finding and evaluating solutions
    • Reevaluating solutions
  • 14. Participating in Group Discussion - Roles
    • Task roles – roles that help get the job done; organizers, coming up with ideas
    • Maintenance roles – help group members get a long; social aspect of the group
    • Dysfunctional roles – (see text for a list of roles)
  • 15. The Internet and Small-Group Participation
    • Synchronous communication – communication that happens in real time and the participants are all present at the same time but in different locations
    • Asynchronous communication – communication is happening at different times
    • What are some examples or each?
    • What are some impacts on group communication?