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  • Sustainability Achieved Via Energy Efficiency (SAVE) Programme For Refrigerator and Air ConditionerIMPLEMENTATION GUIDELINES 2011 FOR RETAILERS 0
  • Table of Contents1.0. DEFINITIONS ........................................................................................................ 22.0. INTRODUCTION ................................................................................................... 3 2.1. SAVE Program under EPP 9 (Energy Efficiency) .......................................... 3 2.2. Objectives ...................................................................................................... 3 2.3. Purpose ......................................................................................................... 43.0. REBATES .............................................................................................................. 44.0. DISTRIBUTION OF FRIDGES AND AIR CONDITIONERS BY STATES .............. 45.0. PARTNERS OF SAVE PROGRAM ....................................................................... 56.0. ELIGIBILITY ........................................................................................................... 5 6.1. Appliance Category ....................................................................................... 5 6.2. Qualifying Criteria for Retailers ...................................................................... 67.0. ROLES OF UTILITY COMPANIES ........................................................................ 68.0. PROGRAM STRUCTURE ..................................................................................... 7 8.1. SAVE Program Flowchart .............................................................................. 7 8.2. Process Flow for Retailers ............................................................................. 8 8.3. Process Flow for Utility Companies ............................................................... 99.0. PROGRAM MONITORING, VERIFICATION, REPORTS AND DOCUMENTATION ............................................................................................. 1010.0. EFFECTIVE DATE OF SAVE PROGRAM ........................................................... 10 1
  • 1.0. DEFINITIONS“Btu/h” - British thermal unit per hour“EE” - Energy Efficiency“EPP9” - Entry Point Project 9“GHG” - Green House Gas“GWh - Giga Watt hour“h.p” - horse power“HQ” - Headquarters“NRIC” - National Registration Identification Card“MEADA” - Malaysian Electrical Appliances Distributor Association“MEGTW” - Ministry of Energy, Green Technology and Water“SAVE Program” - Sustainability Achieved Via Energy Efficiency Program“SEB” - Sarawak Energy Berhad“Sdn. Bhd.” – Sendirian Berhad“SESB” - Sabah Electricity Sdn Bhd“SESCO” - Sarawak Electricity Supply Corporation“EC” - Energy Commission“TNB” - Tenaga Nasional Berhad 2
  • 2.0. INTRODUCTION 2.1. SAVE Program under EPP 9 (Energy Efficiency) SAVE or Sustainability Achieved via Energy Efficiency, is a program spearheaded by the Ministry of Energy, Green Technology and Water (MEGTW), to improve energy efficiency in Malaysia through five initiatives. The program will be implemented through collaboration between MEGTW and utility companies (TNB, SESB and SEB) with participating appliance and equipment manufacturers as well as retailers of electric appliances throughout Malaysia to reach the final end user. The pilot initiative is to increase the sales of energy-efficient appliances by providing rebates for refrigerators and air-conditioners to qualified consumers to purchase 5-Star rated appliances. 2.2. Objectives The objectives of the SAVE Program are: i) To create a culture of efficient use of energy among general public and business entities. This initiative will save up to 7,300GWh of energy by 2020. ii) To save daily energy costs by consumers from reduced energy consumption and manage growth energy demand for effective Demand Side Management of energy resources. iii) To accelerate the transformation of consumer electrical appliances market and increase the share of Energy Efficient (EE) models in the market. Finally, to phase out inefficient models from the local market. iv) As one of the initiatives to mitigate GHG emissions reduction. 3
  • 2.3. Purpose The purpose of the Guideline is to explain the SAVE Program structure, eligibility including the procedures and process to participate in the SAVE Program.3.0. REBATESThe rebates for the SAVE Program will be given on a first come, first served basis toqualified domestic consumers to purchase 5-Star rated refrigerator and airconditioner during the implementation period through participating retailers. Therebate amount and number of fridges and air conditioners available under the SAVEProgram for the year 2011 will be as follows: Amount Targeted Total Equipment per unit Quantity Refrigerator RM200/unit 100,000 unit Air conditioner RM100/unit 65,000 unit4.0. DISTRIBUTION OF FRIDGES AND AIR CONDITIONERS BY STATESThe distributions of refrigerators and air conditioners by states under SAVE Programfor the year 2011 are as listed: Quantity State Refrigerator Air Conditioner Johor 13,147 8,162 Kedah 7,642 4,553 Kelantan 5,654 2,946 Melaka 3,532 2,149 Negeri Sembilan 4,606 2,913 Pahang 5,567 3,086 Pulau Pinang 6,794 4,233 Perak 9,885 5,937 Perlis 953 539 Selangor 17,315 11,601 4
  • Terengganu 3,996 2,204 Kuala Lumpur 10,719 7,497 Putrajaya/Cyberjaya 403 351 Sarawak 6,117 4,883 Sabah 3,670 3,946 Total 100,000 65,000The official list of qualified models, brands and recommended retail prices by brandowners in the SAVE Program is available in www.saveenergy.gov.my.5.0. PARTNERS OF SAVE PROGRAMThe partners to MEGTW for the SAVE Program are: Peninsular - Tenaga Nasional Berhad (TNB) Sabah - Electricity Sdn. Bhd. (SESB) Sarawak - Syarikat SESCO Berhad SIRIM QAS International Sdn Bhd Malaysia Electrical Appliances Distributor Association (MEADA) Federation of Malaysian Electrical Dealers’ Association (FOMEDA) Refrigerator and air conditioner manufacturersThe roles and functions of Partners of the SAVE Program are in Annex 1.6.0. ELIGIBILITY 6.1. Appliance Category The following appliance categories are selected for the SAVE Program: i) 5-Star rated refrigerator with net capacity up to 400 liters; and ii) 5-Star rated air conditioner with capacity up to 25,000 Btu/h or 2.5 h.p for wall mounted split unit type. 5
  • This appliances category was selected based on the following selection factors: i) Common appliances used at home by Malaysians. ii) Identify as the highest energy consuming appliances for domestic use. iii) The brand and model of both appliances is listed as Energy Efficient Products in Energy Commission’s website; iv) Meet the Energy Efficiency performance criteria; and v) Availability and distribution of both appliances in local market. 6.2. Qualifying Criteria for Retailers i) Must have internet access to login to the online rebate website; ii) Must be a registered retailer under participating brand owners; and iii) Must register with SAVE Program online system.7.0. ROLES OF UTILITY COMPANIES During implementation of SAVE Program utility companies (TNB, SESB and Syarikat SESCO Berhad) have three main tasks which are: a) To notify the customer about SAVE Program through electricity bill; b) Administer web-based system for checking and verification by consumers and retailers; c) Manage rebate refund payment to participated retailers; and d) Submit statistic reports to MEGTW. 6
  • 8.0. PROGRAM STRUCTURE 8.1. SAVE Program Flowchart Flowchart below shows the implementation mechanism of the SAVE Program for 5-Star rated refrigerators and air conditioners. 7
  • 8.2. Process Flow for RetailersDetails below are the process involve for the retailers during theimplementation of the SAVE Program:i) Retailers register their company in the rebate online website (www.saveenergy.gov.my/retailer) as first time user.ii) Retailers login into the rebate online website (www.saveenergy.gov.my/retailer).iii) Retailers check and verify the validity of customers rebate voucher through rebate online website (www.saveenergy.gov.my/retailer) before selling the appliances.iv) Retailers sell the appliances at discounted price to qualified costumers if the voucher is valid and collect copy of customer utility bill, NRIC and their rebate voucher as supporting document for rebate claiming.v) Retailers lock-in the purchasing information required in the online rebate website (www.saveenergy.gov.my/retailer) for record.vi) Retailers submit completed documents to nearest utility companies service center as in table below: UTILITY REGION DOCUMENT TO SUBMIT COMPANY Peninsular i) Customer rebate Kedai Tenaga TNB Malaysia voucher. ii) Copy of customer SESB’s Payment Sabah Identification Card (IC). Counter iii) Copy of customer electricity bill. iv) Receipt or invoice as a SESCO’s Customer proof of purchase. Sarawak Service Centre v) Copy of retailers’ bank account information for rebate payment process.vii) Retailers receive acknowledgement receipt or letter to inform document received by utility companies and the payment to retailers account will be made within 2-4 weeks. 8
  • 8.3. Process Flow for Utility CompaniesFollowing are the processes involve on rebate refund payment to theparticipated retailers by TNB, SESB and SEB through Syarikat SESCOBerhad:a) Peninsular Malaysia – Tenaga Nasional Berhad (TNB) i) Kedai Tenaga verifies the rebate vouchers and other supporting documents submit by retailers upon rebates claiming process. ii) Kedai Tenaga gives acknowledgement slip to retailers as confirmation of the payment if the completed document submitted by retailers. iii) TNB Headquarters (HQ) makes the online payment to the participated retailers.b) Sabah – Sabah Electricity Sdn Bhd (SESB) i) SESB’s Payment Counter receives and collects rebate refund documents submit by retailers and gives received slip to retailers to inform that the payment will be made within 2-4 weeks. ii) SESB’s Payment Counter sends the completed documents to SESB Headquarters (HQ) for verification process iii) SESB HQ checks and verifies the rebate refund documents then will send payment confirmation letter and make the payment to retailers by cheque.c) Sarawak – Sarawak Energy Berhad (SEB) through Syarikat SESCO Berhad i) SESCO’s Customer Service Centre receives rebate refund with completed documents submit by retailers and will send the documents to SESCO’s Accounts Payable Division for verification process. ii) SESCO’s Accounts Payable Division will issue cheque to the retailers 2-4 weeks after the rebate redemption date. 9
  • Note: Verification and decision of rebate payment is based on the information matching between the received documents and information in the online rebate website.9.0. PROGRAM MONITORING, VERIFICATION, REPORTS AND DOCUMENTATIONSAVE Program will be monitor by MEGTW and assisted by utility companies inreporting the: a. Report and data on total rebate issued; b. Report and data on total rebate claimed;The utility companies will be required to submit statistics report of the program toMEGTW at the end of the program period or specified date inform by MEGTW.Random or scheduled surveillance by MEGTW will be done based on the reportprovide by utility companies and information of the consumers to ensure genuinepurchases of energy efficient products occurred.10.0. EFFECTIVE DATE OF SAVE PROGRAMThe SAVE Program will be launched by Minister of MEGTW on July 7, 2011. TheSAVE Program will continue from this date until all allocations are exhausted orwhen a public notice closing the rebate offer is issued whichever is earlier.Consumers and participating parties will be informed on the rebate allocation andprogress. 10
  • ANNEX 1 SAVE PROGRAM PARTNERS ORGANIZATION ROLES/FUNCTIONMinistry of Energy, Green Technology and Water Program owner. (MEGTW) Notification on the SAVE Program through monthly electricity bill. Develop and administer web-based system for Utility Providers: checking and verification by consumers and TNB,/SESB/SEB retailers Management of refund and payment to participated retailers Submit data and scheduled reports to MEGTW. Check and verify the validity of consumers’ printed voucher through rebate online website. Sell the energy efficient refrigerators and air Retailers authorized by the manufacturers conditioners at discounted price to qualified consumers Submit refund claim to utility companies with supporting documents during specified duration To increase the manufacturing of energy efficient product especially refrigerator and air conditionerManufacturers/Importers To ensure sufficient energy efficient products in the market for consumers To get 5-star rating and labeling from Energy Commission for refrigerator and air conditioner To ensure sufficient facilities and capacity for SIRIM energy performance testing for products to be rated within the time period availableCoordinated by MEGTW, MEADA, FOMEDA and Awareness and promotion manufacturers 11