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lynda.com Infoshare 9 11 2009
 

lynda.com Infoshare 9 11 2009

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    lynda.com Infoshare 9 11 2009 lynda.com Infoshare 9 11 2009 Presentation Transcript

    • September 11, 2009 lynda.com for Indiana Universiy Carol Rhodes UITS – IT Training & Education
    • About the pilot
      • Agreement between Indiana University and lynda.com
      • Available for free to IU students, faculty, and staff in fall 2009
      • Must login via ittraining.iu.edu/lynda
      • More than 650 topics
      • Will evaluate it for renewal
      • Usage to date:
      • 3442 unique users logged in at least once
      • 1013 of those logged in more than once
      • 6642 total logins
    • Hardware & software requirements
      • Minimum screen resolution of 1024 X 768
      • Internet Explorer 6.0  , Firefox 2.0  , Safari 2.0  . (Users of 64-bit Internet Explorer 7, try a different browser)
      • JavaScript and Cookies must be enabled.
      • Apple QuickTime 7.5 or above. (Mac Safari users please download QuickTime 7.5.5 or newer to avoid problems with captioning)
      • Microsoft Windows XP SP2, Microsoft Windows Vista, Macintosh OS X or Linux.
      • Internet connection with sufficient bandwidth (see system requirements section; tester available)
      • Tech support links at the end of this presentation
    • How to log in
      • Log in at http://ittraining.iu.edu/lynda
      • For now, you see
    • How to search and find what you need
      • Use the drop-down fields
      • Use the search box
      • Use closed caption search
      • Note older versions of software available
    • How courses are structured
      • Clickable table of contents
      • Download exercise files
      • Closed Captioning
        • Closed captioning is available on newer lynda.com courses; therefore, it is available on some, but not all courses.
        • You can search the closed captioning text
      • Look for Essential Training
    • Info for faculty
      • During the lynda.com pilot, instructors at IU can assign or recommend lynda.com tutorials to students
      • Links may be created in Oncourse
      • Faculty may schedule 1:1 session at Teaching Centers
    • How to give feedback
      • Send email to ittraining@iu.edu
      • Survey will be available at http://ittraining.iu.edu/lynda
    • Technical support
      • See the ittraining.iu.edu/lynda ,
      • Call 5-6789,
      • Call lynda.com toll-free at 1-888-33-LYNDA (1-888-335-9632), or by email at  ts@lynda.com .
      • 64-bit problems:
        • Problems seeing video or controls with 64-bit browser (on 64-bit operating systems such as 64-bit Windows 7, Vista, or XP)
        • Solution:install the 32-bit version of Mozilla Firefox and run it in compatibility mode. See http://ittraining.iu.edu/lynda
      • Session timeouts
        • A lynda.com session times out after 30 minutes of inactivity. If this does not appear to be the reason you are timing out, see the Technical support section above.